ITSupportEngineer – London – In-Office + Site Visits Location: London (office-based with regular client site visits) Type: Full-time, Monday to Friday Level: 1st Line with some 2nd Line experience Client: A growing, London-based MSP We’re working with a well-established Managed Service Provider (MSP) based in London who are looking to hire … a 1st Line SupportEngineer to join their close-knit and skilled technical team. This is a full-time, office-based role , with regular travel to client sites across London – ideal for someone who enjoys face-to-face support, wants to grow their technical skills, and thrive in a supportive and collaborative environment. The Role You’ll … be part of a small but highly experienced support team, handling a mix of 1st and 2nd line support tasks across a wide variety of client environments. This is a great opportunity for: A strong 1st Line Engineer looking to step up and gain more hands-on experience in 2nd line and project work. Your week will More ❯
Birmingham, West Midlands (County), United Kingdom
IT Talent Solutions
ITSupportEngineer (1st/2nd line) Overview We are looking for an enthusiastic and reliable ITSupportEngineer, based in Birmingham, to join a busy and supportive technology team on a 3-month contract . This position is ideal for someone with a strong understanding in 1st line support and some exposure … is excited to learn, develop new skills, and contribute to a friendly, collaborative environment. You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a proactive approach, strong communication skills, and a genuine passion for IT. Key Responsibilities Act as the first … point of contact for IT incidents and service requests Provide remote and deskside support for laptops, desktops, and mobile devices Troubleshoot hardware, software, and network issues Log and manage tickets through the service desk system Support users with Windows OS and Microsoft 365 Manage user accounts and permissions via Active Directory Escalate more complex issues to 2nd More ❯
Job Title: Mid-Level ITSupportEngineer (Microsoft 365 & Infrastructure) Location : London, Position Type: Full-Time | On-site core working hours Salary : based on experience About the Role: We are looking for a dynamic and technically skilled ITSupportEngineer who will be responsible for providing day-to-day technical support across the … organization, with a strong focus on Microsoft 365 administration and end-user support. The ideal candidate should have hands-on experience managing Microsoft accounts, user access, and IT assets, along with a solid understanding of Windows environments and basic networking. This role requires a teachable, proactive, and problem-solving mindset, as you’ll also be trained in application support … Factor Authentication). · Manage security groups, mailbox permissions, and access levels. · Block/disable users when required and monitor login activity. · Manage Teams and SharePoint permissions. End-User & Desktop Support: · Set up and configure laptops/desktops for new users. · Perform Windows OS installation, imaging, and updates. · Install, configure, and troubleshoot Office applications and company software. · Support users More ❯
Job Title: Mid-Level ITSupportEngineer (Microsoft 365 & Infrastructure) Location : London, Position Type: Full-Time | On-site core working hours Salary : based on experience About the Role: We are looking for a dynamic and technically skilled ITSupportEngineer who will be responsible for providing day-to-day technical support across the … organization, with a strong focus on Microsoft 365 administration and end-user support. The ideal candidate should have hands-on experience managing Microsoft accounts, user access, and IT assets, along with a solid understanding of Windows environments and basic networking. This role requires a teachable, proactive, and problem-solving mindset, as you’ll also be trained in application support … Factor Authentication). · Manage security groups, mailbox permissions, and access levels. · Block/disable users when required and monitor login activity. · Manage Teams and SharePoint permissions. End-User & Desktop Support: · Set up and configure laptops/desktops for new users. · Perform Windows OS installation, imaging, and updates. · Install, configure, and troubleshoot Office applications and company software. · Support users More ❯
ITSupport Desk Engineer Derby Permanent to £30,000 (DOE) ITSupport Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start asap … in Nov/Dec 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and … managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office More ❯
ITSupport/Deployment Engineer - Contract - 6 Months - £150 Per Day I'm currently recruiting for an ITSupport/Deployment Engineer to support a new client. In this role, you'll be working to ensure the compliant, efficient, and smooth rollout and installation of new IT equipment across multiple sites, with … asset management. Location : Near Warrington (Requires travel to other sites) onsite working. Rate : £150 per day Length : 6 Months initial Start Dat e: 10th Nov Requirements: Proven experience in IT hardware deployment or desktop support within a large organisation. Strong technical understanding of Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and customer service skills … between locations as required. Key Responsibilities will include imaging, configuring, and testing new devices; safely decommissioning old hardware; and maintaining accurate asset tracking. If you are interested in this ITSupport/Deployment Engineer role, please respond with your most recent CV. Alternatively, email me to express interest. ITSupport/Deployment Engineer - Contract More ❯
ITSupport/Deployment Engineer - Contract - 6 Months - £150 Per Day I'm currently recruiting for an ITSupport/Deployment Engineer to support a new client. In this role, you'll be working to ensure the compliant, efficient, and smooth rollout and installation of new IT equipment across multiple sites, with … asset management. Location : Near Warrington (Requires travel to other sites) onsite working. Rate : £150 per day Length : 6 Months initial Start Dat e: 10th Nov Requirements: Proven experience in IT hardware deployment or desktop support within a large organisation. Strong technical understanding of Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and customer service skills … between locations as required. Key Responsibilities will include imaging, configuring, and testing new devices; safely decommissioning old hardware; and maintaining accurate asset tracking. If you are interested in this ITSupport/Deployment Engineer role, please respond with your most recent CV. Alternatively, email me to express interest. ITSupport/Deployment Engineer - Contract More ❯
Position: ITEngineer Location: Leeds Salary: Up to £34,000 Are you passionate about technology and eager to kick-start your career in ITsupport, or progressing in a well exposure ITSupport position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear … from you! About Us We are a dynamic and innovative Managed Services Provider, who specialise in the Education Sector, and we are committed to delivering top-notch IT solutions to a diverse range of clients. Our team is growing, and we are looking for a dedicated ITEngineer to join our ranks. The Role As an ITEngineer, you will play a pivitol role for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local schools in the area Escalation: Escalating complex issues to higher More ❯
1st/2nd Line ITSupportEngineer Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line ITSupportEngineer to join their growing technical team. This is a great opportunity for someone who s passionate about technology, problem-solving … and delivering excellent customer support. The Role: You ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot … hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line ITSupport role Strong knowledge of More ❯
1st/2nd Line ITSupportEngineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line ITSupportEngineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem-solving … and delivering excellent customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot … hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line ITSupport role Strong knowledge of More ❯
1st/2nd Line ITSupportEngineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line ITSupportEngineer to join their growing technical team. This is a great opportunity for someone who's passionate about technology, problem-solving … and delivering excellent customer support. The Role: You'll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot … hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line ITSupport role Strong knowledge of More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Ascent People
Senior ITSupportEngineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior ITSupportEngineer with client-facing experience? Do you have experience working … with Windows Server 2016-2022 & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line ITSupport role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You must … supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service target Building strong partnership relationships More ❯
Loughborough, Leicestershire, East Midlands, United Kingdom
Ascent People
Senior ITSupportEngineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior ITSupportEngineer with client-facing experience? Do you have experience working … with Windows Server 2016-2022 & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line ITSupport role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You must … supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service target Building strong partnership relationships More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Ascent People
Senior ITSupportEngineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role - 2026 start. Are you a Senior ITSupportEngineer with client-facing experience? Do you have experience working … with Windows Server 2016-2022 & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line ITSupport role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You must … supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service target Building strong partnership relationships More ❯
ITSupportEngineer Fareham, Hampshire ITSupportEngineer required by a fast growing and cutting-edge design & technology company based in Fareham, Hampshire. The Senior Infrastructure Engineer will work on exciting projects utilising cutting-edge design and tech, and provide 2nd and 3rd line support across Windows Server, Azure, O365, VMware and More ❯
Are you a confident and customer-focused ITSupportEngineer ready to take the next step in your career? We’re looking for a talented and proactive Level 2 ITEngineer who’s eager to grow into Level 3 responsibilities , with full training, mentorship, and professional certifications provided. You’ll join a highly focused, friendly … and constantly exploring new technologies. You’ll be supporting a combination of Blue-Chip Exclusive Companies in London and high-profile Health Care Providers across England , delivering high-quality ITsupport and solutions. This is a hands-on, varied role involving a mix of helpdesk support , remote troubleshooting , and on-site client visits . Typical responsibilities include … Managing helpdesk tickets and providing remote desktop support. Visiting client sites across England to resolve IT issues & new installs Troubleshooting hardware, software, and network problems. Setting up and maintaining Internet routers and UniFi access points . Conducting Wi-Fi surveys and optimising wireless coverage. Running and terminating CAT6 cabling where required. Assisting in IT projects, installations, and infrastructure More ❯
2nd Line SupportEngineer – IT MSP Client The 2nd Line SupportEngineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities ITSupport relating to technical … issues involving Microsoft’s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication with customers as required: keeping them informed … Desk Manager to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP More ❯
ITSupportEngineer We are recruiting an ITSupportEngineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Louth , supporting a large school through a major digital transformation click apply for full job details More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
Who we are looking for? We are recruiting for 2nd-Line ITSupportEngineer, based at our Basingstoke head office. What is the job role? Your duties would include a mixture of: Support – to take support calls from our customers in accordance with the prevailing escalation and resolution procedures. Scheduled visits - undertake on-site visits … role.) With 28 days annual leave including England bank holidays. We don’t have the usual 'us' and 'them' culture because our engineers get involved in every area of IT, so sometimes a 3rd Line engineer is on the Support Desk whilst a 2nd Line engineer is out doing a project or a site visit and … vice-versa. You would join the on-call rota that is shared with other engineers, escalating to a 3rd-Line engineer if needs be, and the existing out of hours engineers can't fix the issue. You must hold a valid UK driving license since travel could be required to our customers. If you have previous experience of providing More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
K3 Capital Group Ltd
Please note this role is hybrid with 3/4 days per week based at our Bolton & Manchester offices** We are seeking an experienced ITSupportEngineer to join our internal IT Service Desk team and provide 2nd Line ITsupport to our end-users across the K3 Capital Group of companies. The ideal … ensuring a seamless experience for clients. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. The candidate will act as a bridge between our 1st line support team and our 3rd line infrastructure team. In order to succeed in this … position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You will need to be approachable with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them to develop Key responsibilities: 2nd More ❯
We are looking for a proactive and technically skilled ITSupportEngineer to join our Group IT Team, supporting users both onsite and remotely-primarily across our Manchester dealerships. This role involves configuration and deployment of desktop and mobile devices, deskside assistance, and effective communication with both users and fellow IT team members. You'll … also take ownership of hardware and service procurement processes. In addition to strong support capabilities, the ideal candidate will have a genuine passion for emerging AI technologies, IT automation, and systems integration. You should be enthusiastic about exploring how modern technologies can enhance user experience, streamline support processes, and contribute to the company's digital evolution. Salary … plus car allowance Hours - 40 Provide ITsupport to approximately 640 users, including hardware, software, and security-related issues. Communicate effectively with users and suppliers across all levels to resolve incidents promptly. Deliver both remote and on-site support for group-level IT initiatives, including system upgrades, improvements, and integration projects. Perform daily, weekly, and monthly More ❯
ITSupportEngineer - Managed Service Provider (MSP) Kettering, UK Full-Time £25,000 starting salary, rising to £28,000 after 6 months + Benefits Are you a proactive IT professional with a passion for delivering exceptional support and solutions? We're working with a growing Managed Service Provider (MSP) based in Kettering, UK, to recruit … an experienced ITSupportEngineer to join their dynamic click apply for full job details More ❯
ITSupportEngineer - 3 Month Contract (Likely Extension) Location: Central London (Onsite Tuesday–Thursday) Contract Length: 3 Months - this role could become permanent at the end of this 3 months. Start Date: ASAP **Note that this role is a part time, 3x day a week role and would require you to be on site in Central London. … Overview: You will join a dynamic business in the HR Tech Space. You will play a key role in providing Tier 1/1st Line ITsupport across a predominantly Mac-based environment. This is a great opportunity for someone with a strong foundation in ITsupport who thrives in a fast-paced, tech-driven workplace. … of working with and supporting Google Workspace and OKTA administration would be highly advantageous. Jamf would also be great, but these are non-essentials. Key Responsibilities: Provide 1st line support to end users, both remotely and onsite Perform hardware setup in a predominantly Mac Environment (90%) and some Windows (10%) Carry out account setup and deactivation Unlock user accounts More ❯
ITSupportEngineer - 3 Month Contract (Likely Extension) Location: Central London (Onsite Tuesday–Thursday) Contract Length: 3 Months - this role could become permanent at the end of this 3 months. Start Date: ASAP **Note that this role is a part time, 3x day a week role and would require you to be on site in Central London. … Overview: You will join a dynamic business in the HR Tech Space. You will play a key role in providing Tier 1/1st Line ITsupport across a predominantly Mac-based environment. This is a great opportunity for someone with a strong foundation in ITsupport who thrives in a fast-paced, tech-driven workplace. … of working with and supporting Google Workspace and OKTA administration would be highly advantageous. Jamf would also be great, but these are non-essentials. Key Responsibilities: Provide 1st line support to end users, both remotely and onsite Perform hardware setup in a predominantly Mac Environment (90%) and some Windows (10%) Carry out account setup and deactivation Unlock user accounts More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
Lead ITSupportEngineer – Birmingham | Competitive Salary Global Law Firm | Hybrid, 3 Days In Office | White-Glove Environment A global law firm is looking for an experienced IT professional to be the onsite technical lead in their Birmingham office, providing hands-on support to around 80 users and remote support to a smaller Dublin … team. This is a highly visible, customer-focused role working in a modern Microsoft environment. The Role You’ll act as the key onsite IT contact, providing 2nd line support and ensuring all systems and devices run smoothly. You’ll work with regional IT teams in London and Dublin to resolve issues, implement updates, and support ongoing improvements across Windows 11, Intune, and Microsoft 365. Key Responsibilities Provide onsite ITsupport in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and More ❯