credit, and contingency arrangements. Roles and responsibilities of BSC agents, parties, and governance structures. Experience in customer service. Presentation skills. Knowledge management content creation. ITIL certification. Benefits: 28 days annual leave plus bank holidays. Discretionary annual incentive scheme. Life assurance, pension, private medical (Bupa). Employee Wellbeing and Culture More ❯
sites in the UK, sometimes this may include offices located in Europe and beyond. Experience in Firewall Technologies: Checkpoint, Fortigate, Cisco Firewall experience desirable. ITILcertification or experience of working with ITIL approaches and practices including incident, problem & change management. Demonstrates sense of passion and pride about More ❯
communication skills in French and English required. Minimum 5 years of experience in software deployment projects. Conversant in cloud technology and data center deployment; ITILcertification preferred and PMP budget/scope management, change controls, technical leadership. One last thing OpenText is more than just a corporation; it More ❯
with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and/or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company More ❯
with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and/or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company More ❯
environment Knowledge of various database languages Qualifications-Academic/Craft/Professional Essential A computer or business orientated qualification or equivalent experience Desirable ECDL ITIL Qualification Knowledge Requirements Essential Substantial service desk or application support experience Basic understanding of the IT function Good understanding of data quality requirements Excellent More ❯
good understanding of Microsoft Azure, cost analysis, and IT service processes. Advanced Excel skills and intermediate Power BI expertise are essential, alongside familiarity with ITIL and ITSM frameworks. Responsibilities: Ownership of Azure financial and billing reports, including spend tracking, reservation analysis, and savings plan reporting. Reviewing cost optimizations and … reporting enhancements and exposure to Copilot tools and services to improve IT and reporting processes. Participate in weekly CAB calls and ensure compliance with ITIL and ITSM frameworks. Collaborate with internal teams, finance, and leadership to provide financial insights and support renewals, negotiations, and pre-sales. Maintain clear documentation … and VLOOKUP/XLOOKUP) and intermediate Power BI skills (Data modelling, report automation). Appreciation and experience toward AI prompt engineering/querying LLMs. ITIL Foundation certification (or strong working knowledge of ITIL/ITSM) and experience with IT service processes, including CAB calls and change reviews. More ❯
accurately create and update service tickets in our ticketing system. Technical Support Engineer/1st/2nd Line Support Analyst Knowledge, Sills and Experience: • ITILCertification is preffered • Experienced working with, troubleshooting and improving Windows Server technologies, Windows 10 and Office 365 • Understanding of telephony, including mobile devices More ❯
services experience essential. Technical subject matter expertise on MSP products related to Thrive's service catalog. Experience managing complex projects, clients, partners, and organizations. ITILcertification and practice preferred. Proven experience managing remote resources and large teams. Strong written and verbal communication skills. More ❯
centre and commercial property sectors. Project management (PMP, PRINCE2 etc.) is a plus. Technical certifications in networking, cloud, and cyber technologies as well as ITILCertification would also be a plus. What you will get from OryxAlign Along with a competitive salary and training and development, you will More ❯
Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft More ❯
Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft More ❯
Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to More ❯
you must be a highly capable IT Support Manager with proven experience of leading successful IT teams in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision. In this role you will lead a 10 person IT More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
IT Talent Solutions Ltd
tasks Committed to the mission and values of SSJ Desirable Project Management experience Experience with WordPress, Experience with Bespoke Inventory Management or cloud software ITIL qualification Experience delivering user training The Details: Remote or Hybrid role: 1 day a week on-site preferred Salary starts at £39k, with room More ❯
organisations by embedding structure, governance, processes & assurance across asset management, service management, supplier management, contract management, support & infrastructure management. You will need to be ITIL certified (Foundation level minimum) & have a thorough understanding and expertise around ISO 27001 business continuity planning (BCP) enabling you to support the organisation as More ❯
experience Specialist knowledge of information systems set-up, configuration, data entry and interrogation Excellent problem resolution and fault investigation skills Information Technology Infrastructure Library (ITIL) qualification, or willingness to obtain Proven experience of dealing with confidential information Expert knowledge of IM&T applications or systems, ideally in healthcare Extensive More ❯
of enterprise applications within the business, with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for … a complex corporate environment. Minimum 12 months experience with Microsoft Navision (versions 3.7 to 4.0, client version 2009). Experience working in a structured ITIL based service delivery framework. Must have a flexible approach and excellent interpersonal skills – the ability to work and independently and as part of a … Skills and Experience: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. Experience with Navision manufacturing modules. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure. Experience with Microsoft SQL databases. French or More ❯
service operations. Fluency in social media platforms and direct experience working with social media management software. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software More ❯
Kingston Upon Thames, Surrey, United Kingdom Hybrid / WFH Options
St. Laurence College
institution's growth and success. Qualifications Education and Experience: A minimum of a 3-year Diploma/Degree in a relevant field of study. ITIL (Information Technology Infrastructure Library) certification is required to demonstrate expertise in managing IT services, aligning IT processes with organizational needs and ensuring efficient More ❯
aberdeen, north east scotland, United Kingdom Hybrid / WFH Options
Hypercube Consulting
Preference for Aberdeen with remote working Hybrid role between delivery and commercial functions Experience of achieving commercial targets Flexible working (we’re very relaxed) ITIL certifications a bonus Energy sector expertise a plus Background from a Tech Consulting firm a plus Scrum experience a plus Who are we? Hypercube … facing and internal communication skills Previous experience of working in a commercially targeted environment Excellent written and verbal communication skills Strong working knowledge of ITIL and PRINCE2 - certification desirable Experience of working using Agile frameworks such as Kanban or Scrum Understanding and integrating appropriate service management tools and More ❯
post holder must have a proven track record of working with Industry Standard service management tools, updating service methods to improve overall efficiency. Qualifications ITIL v4 qualified ITIL V4 Practitioner: Service Level Management - Desirable What you need to do now If you're interested in this role, click More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
and rapid communication of Major Incidents to affected customers Assist as part of the escalation ownership as defined in the Customer Service Plan Promoting ITIL based working practices and ensuring ITIL qualification is obtained by all members of Service Desk. Hold responsibility for ensuring that all members of … not be afraid to get involved in unfamiliar areas of technology Excellent attention to detail in addition to good time management and organisation skills ITIL 4 Foundation or above qualification Must be flexible and work as part of a team Strong self-motivation and the ability to motivate others More ❯
call support out of hours on a 1 week in 4 basis Essential experience includes: * Experience of Juniper network devices * Experience of Juniper firewalls * ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines * Experience with encryption technologies Desirable Skills: * An understanding of More ❯
CMDB *Provide technical on call support out of hours on a 1 week in 4 basis Experience: * Knowledge of Juniper network devices and firewalls *ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines * Encryption technologies (ideally Solarwinds) * Managing and monitoring networks * Comfortable More ❯