CRM Project Lead
- Hiring Organisation
- CIAT-1
- Location
- London, UK
someone with: proven experience in CRM implementation, optimisation, or recovery projects, ideally within a membership organisation, not-for-profit, or professional body; strong working knowledge of a Microsoft Dynamic CRM system with the ability to work hands-on within the system (within the remit of our provider service agreement … dashboards to support departmental needs and decision-making. Provide regular, concise updates on progress, risks, and delivery against key actions. Ensure appropriate documentation, system knowledge transfer, and post-implementation support arrangements are in place. Identify lessons learned and contribute to improving approaches for future systems and digital projects ...