1 to 25 of 7,851 Microsoft Jobs in England

ensuring adherence to SLAs and best practices. Incident Resolution - Demonstrated ability to follow processes for incident resolution and escalate when necessary to higher-level support. Operating Systems - Emphasis on Microsoft Windows Server (all Versions) and respective client connectivity Hypervisors - Virtualisation principles and management including Hyper-V & VMware Microsoft 365 Suite - Administration of Entra (Identity)/Security/SharePoint … and Services, ADconnect Public Cloud - Azure Administration & Management Endpoint Security - Antivirus/Firewalls Desirable Knowledge Experience with SIEM platforms and integration of network devices into SOC environments is desirable. Microsoft Azure - Familiarity with Azure services beyond the basics, such as Azure AD (Entra), or Azure workload configuration such as Azure hosted Servers. Windows Server & PowerShell - Exposure to Windows Server … environments and use of PowerShell and Bicep for administrative or automation tasks. VOIP/SIP Experience - Understanding of voice systems such as Microsoft Teams Voice and SIP-based platforms. Our SIP trunks are currently delivered via Gamma, GTT, and Epsilon. Endpoint Management - Microsoft Intune for device compliance, policy deployment, and remote support. Security Awareness - Understanding of fundamental security More ❯

ensuring adherence to SLAs and best practices. Incident Resolution - Demonstrated ability to follow processes for incident resolution and escalate when necessary to higher-level support. Operating Systems - Emphasis on Microsoft Windows Server (all Versions) and respective client connectivity Hypervisors - Virtualisation principles and management including Hyper-V & VMware Microsoft 365 Suite - Administration of Entra (Identity)/Security/SharePoint … and Services, ADconnect Public Cloud - Azure Administration & Management Endpoint Security - Antivirus/Firewalls Desirable Knowledge Experience with SIEM platforms and integration of network devices into SOC environments is desirable. Microsoft Azure - Familiarity with Azure services beyond the basics, such as Azure AD (Entra), or Azure workload configuration such as Azure hosted Servers. Windows Server & PowerShell - Exposure to Windows Server … environments and use of PowerShell and Bicep for administrative or automation tasks. VOIP/SIP Experience – Understanding of voice systems such as Microsoft Teams Voice and SIP-based platforms. Our SIP trunks are currently delivered via Gamma, GTT, and Epsilon. Endpoint Management – Microsoft Intune for device compliance, policy deployment, and remote support. Security Awareness – Understanding of fundamental security More ❯

ensuring adherence to SLAs and best practices. Incident Resolution - Demonstrated ability to follow processes for incident resolution and escalate when necessary to higher-level support. Operating Systems - Emphasis on Microsoft Windows Server (all Versions) and respective client connectivity Hypervisors - Virtualisation principles and management including Hyper-V & VMware Microsoft 365 Suite - Administration of Entra (Identity)/Security/SharePoint … and Services, ADconnect Public Cloud - Azure Administration & Management Endpoint Security - Antivirus/Firewalls Desirable Knowledge Experience with SIEM platforms and integration of network devices into SOC environments is desirable. Microsoft Azure - Familiarity with Azure services beyond the basics, such as Azure AD (Entra), or Azure workload configuration such as Azure hosted Servers. Windows Server & PowerShell - Exposure to Windows Server … environments and use of PowerShell and Bicep for administrative or automation tasks. VOIP/SIP Experience – Understanding of voice systems such as Microsoft Teams Voice and SIP-based platforms. Our SIP trunks are currently delivered via Gamma, GTT, and Epsilon. Endpoint Management – Microsoft Intune for device compliance, policy deployment, and remote support. Security Awareness – Understanding of fundamental security More ❯

timelines. Stay current with emerging technologies and evaluate new tools to meet evolving business needs. What to bring Proven IT experience in a similar environment, with working knowledge of: Microsoft Entra Windows Server & Desktop Microsoft 365 Security & Compliance Storage platforms Microsoft Office Systems management & monitoring tools Degree in IT or equivalent professional experience Strong coordination and planning … teams, shows initiative, and translates user issues into clear technical requirements with attention to detail Ability to work with users to understand issues and translate them to requirements Desirable: Microsoft Azure (IaaS/PaaS) Virtualisation (e.g. VMware) Data networking Remote Desktop Services Microsoft Intune & Configuration Manager Mitel VOIP Microsoft Exchange Online PowerShell scripting Application packaging How to More ❯

timelines. Stay current with emerging technologies and evaluate new tools to meet evolving business needs. What to bring Proven IT experience in a similar environment, with working knowledge of: Microsoft Entra Windows Server & Desktop Microsoft 365 Security & Compliance Storage platforms Microsoft Office Systems management & monitoring tools Degree in IT or equivalent professional experience Strong coordination and planning … teams, shows initiative, and translates user issues into clear technical requirements with attention to detail Ability to work with users to understand issues and translate them to requirements Desirable: Microsoft Azure (IaaS/PaaS) Virtualisation (e.g. VMware) Data networking Remote Desktop Services Microsoft Intune & Configuration Manager Mitel VOIP Microsoft Exchange Online PowerShell scripting Application packaging How to More ❯

the business ensuring the company infrastructure is fit for purpose. As a member of the Infrastructure Team, you’ll also be involved in strategic developments and improvements to our Microsoft 365 tenant, Active Directory, Azure services and WAN/LAN networks – the foundations used by colleagues and students across the Group. Key Responsibilities: Supervise and participate in the implementation … following business acquisition or expansion. Serve as one of the primary points of contact for suppliers and service providers. Manage and monitor the business server infrastructure based primarily on Microsoft and Hyper-V technologies. Manage and monitor the business network infrastructure based primarily on Meraki and Ubiquiti products. Manage the configuration and monitor the Wide Area Network and network … devices Assist the planning and delivery of improvements to the way we operate Microsoft 365 across the group including tenant to tenant consolidation and the use of cross-tenant configuration enabling colleague collaboration Document the design, operation and troubleshooting of technology platforms and procedures. Mentor, educate and knowledge transfer to members of the IT team. Perform all activities in More ❯

the business ensuring the company infrastructure is fit for purpose. As a member of the Infrastructure Team, you’ll also be involved in strategic developments and improvements to our Microsoft 365 tenant, Active Directory, Azure services and WAN/LAN networks – the foundations used by colleagues and students across the Group. Key Responsibilities: Supervise and participate in the implementation … following business acquisition or expansion. Serve as one of the primary points of contact for suppliers and service providers. Manage and monitor the business server infrastructure based primarily on Microsoft and Hyper-V technologies. Manage and monitor the business network infrastructure based primarily on Meraki and Ubiquiti products. Manage the configuration and monitor the Wide Area Network and network … devices Assist the planning and delivery of improvements to the way we operate Microsoft 365 across the group including tenant to tenant consolidation and the use of cross-tenant configuration enabling colleague collaboration Document the design, operation and troubleshooting of technology platforms and procedures. Mentor, educate and knowledge transfer to members of the IT team. Perform all activities in More ❯

continue learning and developing your knowledge and skills maintaining a keen interest and passion for IT. Skill Requirements: * Proven experience in providing 3rd Level IT support * Technical knowledge of Microsoft Windows Desktop, Office and Server environments * Excellent communication skills both written and verbal * Ability to diagnose and resolve problems * Good time management and prioritisation * Initiative and self-motivated * A … and develop new product knowledge and skill sets * The ability to record and report with detailed technical documentation Thorough knowledge of current IT technology including (but not limited to): * Microsoft Windows Server 2019 -2025 * Microsoft desktop OS Windows 10 and 11 Professional * MacOS, Apple IOS, Android (Desirable) * MS Active Directory * DNS, DHCP and network services * Microsoft Exchange … Unified Threat Management, 2FA Education/Qualification: * Minimum of 5 GCSEs * 2 A Level passes or equivalent * Post-Secondary School education relating to IT, qualifications or training desirable * Current Microsoft accreditation, MCSA desirable To apply for this position please send a request More ❯

Directory, Exchange/Office 365, and other enterprise systems. • Manage user accounts, permissions, and access rights. • Assist in monitoring system performance and network connectivity. • Support backup and recovery operations. Microsoft Platform & Teams Adoption • Act as a subject matter expert for Microsoft 365 tools, especially Teams, Outlook, SharePoint, and OneDrive. • Support Teams lifecycle management including setup, permissions, guest access … and integrations. • Promote best practices and drive adoption of Microsoft collaboration tools. • Identify opportunities to improve digital workflows and user experience. Customer Service • Deliver excellent customer service through clear and professional communication. • Keep users informed of progress and resolution timelines for their incidents or requests. • Manage expectations effectively and maintain professionalism in all interactions. Administration and Documentation • Maintain accurate … Participate in service reviews and contribute to IT improvement initiatives. • Apply familiarity with the ITIL framework, including incident, service request, change, and problem management. About You • Strong knowledge of Microsoft 365, especially Teams, Outlook, SharePoint, and OneDrive • Experience supporting Windows 10/11 and Microsoft Endpoint Manager (Intune) • Excellent troubleshooting and problem-solving skills • Clear and professional communication More ❯

Directory, Exchange/Office 365, and other enterprise systems. • Manage user accounts, permissions, and access rights. • Assist in monitoring system performance and network connectivity. • Support backup and recovery operations. Microsoft Platform & Teams Adoption • Act as a subject matter expert for Microsoft 365 tools, especially Teams, Outlook, SharePoint, and OneDrive. • Support Teams lifecycle management including setup, permissions, guest access … and integrations. • Promote best practices and drive adoption of Microsoft collaboration tools. • Identify opportunities to improve digital workflows and user experience. Customer Service • Deliver excellent customer service through clear and professional communication. • Keep users informed of progress and resolution timelines for their incidents or requests. • Manage expectations effectively and maintain professionalism in all interactions. Administration and Documentation • Maintain accurate … Participate in service reviews and contribute to IT improvement initiatives. • Apply familiarity with the ITIL framework, including incident, service request, change, and problem management. About You • Strong knowledge of Microsoft 365, especially Teams, Outlook, SharePoint, and OneDrive • Experience supporting Windows 10/11 and Microsoft Endpoint Manager (Intune) • Excellent troubleshooting and problem-solving skills • Clear and professional communication More ❯

IT support role, with at least 5 years in technical support and 2+ years at a senior level, ideally within a Managed Service Provider (MSP) environment. Advanced knowledge of Microsoft Windows Server platforms and domain infrastructure including Active Directory, Group Policy, DNS, and DHCP. Strong hands-on experience with Microsoft 365 services, including Exchange Online, SharePoint, and Azure … AD (Entra ID), with exposure to Conditional Access, Intune, and Defender for Endpoint. Proficient in managing virtualization technologies such as VMware ESXi and Microsoft Hyper-V. Confident in configuring and maintaining firewalls, with a strong understanding of network security best practices and cybersecurity principles. Skilled in implementing and managing backup solutions and disaster recovery plans. Excellent analytical, diagnostic, and More ❯

engineer, you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony, security, cloud services and more. Diagnose and resolve issues related to Microsoft 365, Azure, SharePoint, Exchange, hybrid connectivity, VPNs, WiFi/guest networks, domains/DNS/Hosting. Assist with design, installation, maintenance and support of infrastructure (servers, storage, network devices … in a 2nd line support or infrastructure support role (ideally in an MSP environment). Strong technical knowledge of Windows Server (2016/2019/2022), Active Directory, Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching, VPNs, firewalls, WiFi, guest networks, DNS/DHCP. Experience with telephony/VoIP systems … and communication skills Able to work under pressure and meet SLAs Self-motivated, with a willingness to mentor 1st Line engineers and help build a knowledge-rich environment. Desirable Microsoft Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP or equivalent networking certification. ITIL Foundation/Practitioner. Experience with RMM and PSA tools (e.g. More ❯

their team. Please see below for key details. Role Overview: Provide expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics: VIP & Executive Support Excellence - Proven experience providing white-glove support to C-suite executives … on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment including video conferencing systems, ensuring seamless remote and hybrid working experiences. Microsoft 365 Administration - Proficient in managing Exchange Online, SharePoint Online, Teams, OneDrive for Business, and Microsoft Entra ID (Azure AD). Experience with mailbox management, delegation permissions, large mailbox More ❯

and efficient solutions. Key Responsibilities Provide 2nd/3rd line technical support for incidents and service requests. Troubleshoot and resolve hardware, software, and network-related issues. Administer and maintain Microsoft 365, Active Directory, and Windows Server environments. Support end-users with technical queries in a professional and friendly manner. Visit client sites to perform installations, maintenance, and troubleshooting. Document … development. Participate in an on-call rota to provide out-of-hours support. Skills & Experience Required Proven experience in a technical engineering or IT support role. Strong knowledge of: Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Active Directory, Group Policy, and user/group management Networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls) Virtualisation (RDP, Hyper-V … clearly to non-technical users. Team-oriented mindset with the ability to work independently when required. Full UK driving licence and willingness to travel to client sites. Desirable Certifications Microsoft 365 Certified: Fundamentals Microsoft Certified: Azure Fundamentals CompTIA A+, Network+, Server+, or equivalent ITIL v4 Foundation Security-related certifications (CompTIA Security+, Microsoft SC-900) Additional Information BPSS More ❯

customer-focused IT Support Administrator to join our dynamic IT team. In this role, you will be responsible for managing and supporting our cloud-based IT infrastructure, focusing on Microsoft 365, Entra, Intune, Samsung Knox, and Cambium for network infrastructure. You will play a critical role in ensuring our systems, networks, and hardware work seamlessly across the organisation, enabling … technologies, mobile device management, and network infrastructure. Role Overview: As the IT Support Administrator, you will be responsible for the management and support of our cloud-based systems, including Microsoft 365 (with a strong focus on Office 365, Entra, and Intune), alongside overseeing mobile device management using Samsung Knox and network infrastructure powered by Cambium. You will ensure all … providing excellent support and training to users. You’ll also collaborate with the Head of IT to continually improve processes, security, and efficiency across our IT environment. Key Responsibilities: Microsoft 365 Administration (Cloud-Based): Manage and optimise the cloud-based Microsoft 365 environment, including user management, security policies, and application configuration. Ensure seamless integration and functionality of Office More ❯

customer-focused IT Support Administrator to join our dynamic IT team. In this role, you will be responsible for managing and supporting our cloud-based IT infrastructure, focusing on Microsoft 365, Entra, Intune, Samsung Knox, and Cambium for network infrastructure. You will play a critical role in ensuring our systems, networks, and hardware work seamlessly across the organisation, enabling … technologies, mobile device management, and network infrastructure. Role Overview: As the IT Support Administrator, you will be responsible for the management and support of our cloud-based systems, including Microsoft 365 (with a strong focus on Office 365, Entra, and Intune), alongside overseeing mobile device management using Samsung Knox and network infrastructure powered by Cambium. You will ensure all … providing excellent support and training to users. You’ll also collaborate with the Head of IT to continually improve processes, security, and efficiency across our IT environment. Key Responsibilities: Microsoft 365 Administration (Cloud-Based): Manage and optimise the cloud-based Microsoft 365 environment, including user management, security policies, and application configuration. Ensure seamless integration and functionality of Office More ❯

customer-focused IT Support Administrator to join our dynamic IT team. In this role, you will be responsible for managing and supporting our cloud-based IT infrastructure, focusing on Microsoft 365, Entra, Intune, Samsung Knox, and Cambium for network infrastructure. You will play a critical role in ensuring our systems, networks, and hardware work seamlessly across the organisation, enabling … technologies, mobile device management, and network infrastructure. Role Overview: As the IT Support Administrator, you will be responsible for the management and support of our cloud-based systems, including Microsoft 365 (with a strong focus on Office 365, Entra, and Intune), alongside overseeing mobile device management using Samsung Knox and network infrastructure powered by Cambium. You will ensure all … providing excellent support and training to users. You’ll also collaborate with the Head of IT to continually improve processes, security, and efficiency across our IT environment. Key Responsibilities: Microsoft 365 Administration (Cloud-Based): Manage and optimise the cloud-based Microsoft 365 environment, including user management, security policies, and application configuration. Ensure seamless integration and functionality of Office More ❯

your knowledge and skills maintaining a keen interest and passion for IT. Skill Requirements: * A minimum of 5 years' experience in providing 3rd Level IT support * Technical knowledge of Microsoft Windows Desktop, Office and Server environments * Excellent communication skills both written and verbal * Ability to diagnose and resolve problems * Good time management and prioritisation * Initiative and self-motivated * A … and develop new product knowledge and skill sets * The ability to record and report with detailed technical documentation Thorough knowledge of current IT technology including (but not limited to): * Microsoft Windows Server 2019 -2025 * Microsoft desktop OS Windows 10 and 11 Professional * MacOS, Apple IOS, Android (Desirable) * MS Active Directory * DNS, DHCP and network services * Microsoft Exchange … Unified Threat Management, 2FA Education/Qualification: * Minimum of 5 GCSEs * 2 A Level passes or equivalent * Post-Secondary School education relating to IT, qualifications or training desirable * Current Microsoft accreditation, MCSA desirable To apply for this position please send a request to This job description is a guide and may be updated. More ❯

the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line and second … line support for Azure AD , Intune , and other Microsoft cloud services. Assist with endpoint management, device enrolment, and configuration using Microsoft Endpoint Manager . Support and maintain networked printers, Windows servers, and basic networking components (DNS, DHCP, VPN). Support of AV hard and software Security Support and maintain IT system security and data protection. Work in alignment More ❯

the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line and second … line support for Azure AD , Intune , and other Microsoft cloud services. Assist with endpoint management, device enrolment, and configuration using Microsoft Endpoint Manager . Support and maintain networked printers, Windows servers, and basic networking components (DNS, DHCP, VPN). Support of AV hard and software Security Support and maintain IT system security and data protection. Work in alignment More ❯

the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line and second … line support for Azure AD , Intune , and other Microsoft cloud services. Assist with endpoint management, device enrolment, and configuration using Microsoft Endpoint Manager . Support and maintain networked printers, Windows servers, and basic networking components (DNS, DHCP, VPN). Support of AV hard and software Security Support and maintain IT system security and data protection. Work in alignment More ❯

the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line and second … line support for Azure AD , Intune , and other Microsoft cloud services. Assist with endpoint management, device enrolment, and configuration using Microsoft Endpoint Manager . Support and maintain networked printers, Windows servers, and basic networking components (DNS, DHCP, VPN). Support of AV hard and software Security Support and maintain IT system security and data protection. Work in alignment More ❯

of hardware and software issues, ensuring client satisfaction through clear communication and timely resolutions. Working as a 1st Line IT Support Engineer, you will gain exposure to Windows, macOS, Microsoft 365, Azure AD and Intune, developing your skills across cloud and cybersecurity technologies in a supportive, growth-focused environment. APPLY TODAY Ready to make your next career move? Apply … customer service through professional communication, timely updates, and useful guidance to end users Identify recurring issues and actively contribute to service improvements and process optimisation initiatives Engage in ongoing Microsoft certification training – from Modern Desktop and Intune to Azure platforms – so you’re always ahead of the curve CANDIDATE REQUIREMENTS Proven Experience: Previous experience in IT support, ideally within … a managed service provider (MSP) environment Technical Knowledge: Familiarity with ITIL practices, Active Directory, Azure AD, and Microsoft 365 Certifications: Microsoft certifications such as AZ-900, MS-900 or SC-900 desirable Problem-Solving Skills: Able to work well under pressure and prioritise effectively Customer Service: Excellent communication and interpersonal skills with a client-first approach Motivated Learner More ❯

SOPs). Senior 3rd Line IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rd line incidents and service requests across infrastructure, networking, Azure, Microsoft 365, and cybersecurity. Manage and maintain client systems and centralized services, including Mimecast, Avanan, SentinelOne, MDR/XDR, Fortinet, DR/BC, Huntress, Autotask, and Datto RMM. Provide and … align with best practices in cybersecurity, resilience, and performance. Key Skills & Experience Proven experience in a 3rd Line/Senior Engineer role within an MSP environment Strong knowledge of Microsoft technologies, including Azure, 365, SharePoint, and Intune Excellent understanding of networking, firewalls, VPNs, and Windows Server environments Experience with RMM tools, security platforms, and endpoint management Familiarity with tools … independently and collaboratively across teams Experience with Cyber Essentials, Cyber Essentials Plus, and other frameworks such as NIST, ISO27001 Commitment to producing clear documentation and knowledge sharing Desirable Certifications Microsoft Certified: Azure Administrator/Solutions Expert CompTIA Security+, CISSP, or similar cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, etc.) Why Join the Company Join a technically More ❯

SOPs). Senior 3rd Line IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rd line incidents and service requests across infrastructure, networking, Azure, Microsoft 365, and cybersecurity. Manage and maintain client systems and centralized services, including Mimecast, Avanan, SentinelOne, MDR/XDR, Fortinet, DR/BC, Huntress, Autotask, and Datto RMM. Provide and … align with best practices in cybersecurity, resilience, and performance. Key Skills & Experience Proven experience in a 3rd Line/Senior Engineer role within an MSP environment Strong knowledge of Microsoft technologies, including Azure, 365, SharePoint, and Intune Excellent understanding of networking, firewalls, VPNs, and Windows Server environments Experience with RMM tools, security platforms, and endpoint management Familiarity with tools … independently and collaboratively across teams Experience with Cyber Essentials, Cyber Essentials Plus, and other frameworks such as NIST, ISO27001 Commitment to producing clear documentation and knowledge sharing Desirable Certifications Microsoft Certified: Azure Administrator/Solutions Expert CompTIA Security+, CISSP, or similar cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, etc.) Why Join the Company Join a technically More ❯