Senior AWS DevOps Engineer A leading Cloud Consultancy with 500+ staff, offering a broad range of services across Public & Private Cloud, Data, Digital Transformation, and Security, is seeking an experienced AWS Engineer to join its dynamic team. This role is More ❯
Senior AWS DevOps Engineer A leading Cloud Consultancy with 500+ staff, offering a broad range of services across Public & Private Cloud, Data, Digital Transformation, and Security, is seeking an experienced AWS Engineer to join its dynamic team. This role is More ❯
and a proven track record of supporting clients. This role presents an exciting opportunity to establish strategic relationships and contribute to the ongoing success of LinkedTrade. Key Responsibilities Client Onboarding & Integration: Lead technical onboarding for new clients, ensuring smooth API integration and platform adoption Account Management & Support: Serve as the day-to-day technical point of contact for strategic clients More ❯
and a proven track record of supporting clients. This role presents an exciting opportunity to establish strategic relationships and contribute to the ongoing success of LinkedTrade. Key Responsibilities Client Onboarding & Integration: Lead technical onboarding for new clients, ensuring smooth API integration and platform adoption Account Management & Support: Serve as the day-to-day technical point of contact for strategic clients More ❯
and a proven track record of supporting clients. This role presents an exciting opportunity to establish strategic relationships and contribute to the ongoing success of LinkedTrade. Key Responsibilities Client Onboarding & Integration: Lead technical onboarding for new clients, ensuring smooth API integration and platform adoption Account Management & Support: Serve as the day-to-day technical point of contact for strategic clients More ❯
london, south east england, united kingdom Hybrid / WFH Options
Intellect Group
transforming how people use and manage home energy. Backed by top-tier investors and growing fast, they're looking for a Customer Success Manager to take ownership of customer onboarding, support, and communication — and help build the playbook for scale. The Role You'll be the go-to person for all things customer success , working at the heart of the … company to ensure users get the most out of the product. From onboarding and support content to forums, feedback loops, and data analysis — you'll help shape how the business communicates with and supports its growing user base. This is a hands-on role perfect for someone with 1–4 years of experience who loves working in fast-paced environments … wearing multiple hats, and helping build something from scratch. What You'll Do Own the end-to-end customer success journey , from onboarding to retention. Create and manage onboarding content , including videos, guides, and self-serve resources. Respond to and manage customer queries , ensuring issues are resolved quickly and clearly. Take ownership of the customer communication channels — including forums, community More ❯
A brilliant opportunity for a talented corporate law paralegal or contract law specialist, to work as a Legal Onboarding Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This opportunity involves onboarding and implementing legal AI … seamless integration into legal teams’ current contract management processes. Location: Central London– 3 days in office/2 days remote Salary: Negotiable + healthcare, pension, etc. Requirements for Legal Onboarding Specialist Legal experience in contract law (i.e. paralegal in-house or in a private practice in a corporate department) Degree educated, ideally with a 2.1 or 1st class Law degree … with outstanding attention to detail You have incredible focus and can work with efficiency and speed Exceptional written communication skills with fluent spoken and written English Responsibilities for Legal Onboarding Specialist You will work for a Legal-tech software house, supporting clients in their onboarding phase including: Work with a diverse client base of in-house teams, playing a central More ❯
support opportunities for customers to expand usage of the company’s solutions and services. Advocacy – Turn satisfied customers into advocates by encouraging case studies, testimonials, and referrals. RESPONSIBILITIES: Customer Onboarding & Adoption Lead onboarding and training for new customers. Ensure smooth implementation and early realization of value. Promote adoption of key features aligned with customer goals. Relationship Management Act as the … point of contact for assigned accounts. Build strong, long-term relationships with decision-makers and end users. Conduct regular business reviews to measure progress and outcomes. Manage large-scale onboarding programs for EDI trading partners, including: Close collaboration with delivery teams to ensure on-time project completion. Weekly and monthly internal and external stakeholder meetings. Preparing and sharing progress reports More ❯
Customer Solutions Consultant – SaaS/Data/Onboarding – London (Hybrid, 3 days onsite) Are you the kind of person who gets a buzz from turning complexity into clarity – the one who joins a messy customer onboarding process and just makes it work ? This is a chance to join a small but fast-growing tech-for-good startup that’s building … smart, data-driven products making a real-world impact. They’ve scaled rapidly over the past year and are now looking for someone to take full ownership of customer onboarding and implementation - making sure new clients see value quickly and stay long term. They’re hiring a Customer Solutions Consultant - part technical problem-solver, part customer champion – to bridge the … gap between product, sales, and engineering. You’ll handle both presales support and post-sales delivery, owning the journey from “just signed” to “fully live", helping throughout the onboarding process. If you like variety, autonomy, and seeing customers succeed because of what you deliver - this is worth a look. What you’ll be doing Owning the full customer onboarding and More ❯
We are seeking a highly skilled and customer-focused Solutions Architect to join our team. In this role, you will be the primary technical resource for our sales and onboarding processes, bridging the gap between customer needs and our product capabilities. You will play a crucial part in the sales cycle by demonstrating how our solutions can solve customer challenges … as well as ensuring a seamless transition from sales to a successful onboarding experience. The ideal candidate is a technical expert who is also an excellent communicator, capable of translating complex requirements into clear, actionable solutions. Sales Related Responsibilities Meet with the customer or sales team to gather information about the functional and technical requirements and understand the prospects actual … customer needs into actionable technical solutions that align with Open LMS solutions capabilities. Work with internal teams to ensure all technical requirements are accurately captured for the sales and onboarding process. Conduct technical product demonstrations and presentations to prospective customers. Tailor demos to address specific customer challenges, demonstrating how the Open LMS solutions meet business and technical requirements. Present proof More ❯
Customer Implementation Consultant SaaS/Data/Onboarding London (Hybrid, 3 days onsite) Are you the kind of person who gets a buzz from turning complexity into clarity the one who joins a messy customer onboarding process and just makes it work ? This is a chance to join a small but fast-growing tech-for-good startup thats building smart … data-driven products making a real-world impact. Theyve scaled rapidly over the past year and are now looking for someone to take full ownership of customer onboarding and implementation - making sure new clients see value quickly and stay long term. Theyre hiring a Customer Implementation Consultant - part technical problem-solver, part customer champion to bridge the gap between product … fully live. If you like variety, autonomy, and seeing customers succeed because of what you deliver - this is worth a look. What youll be doing Owning the full customer onboarding and implementation process Working directly with client technical teams to integrate and activate their data Troubleshooting data ingestion, compatibility, and configuration issues Tracking progress and maintaining close communication through the More ❯
a week. Contract runs until the end of 2026 with day rate of 350pd inside IR35. Role Description: We are seeking a highly skilled Business Analyst to join our Onboarding Migration Team within the Financial Crime function. This role is critical to supporting the successful migration of onboarding processes, ensuring compliance with regulatory standards and internal policies. The ideal candidate … in managing change within complex environments. Key Responsibilities: Lead requirements elicitation through stakeholder interviews, workshops, and documentation reviews. Facilitate and document "As-Is" and "To-Be" process flows for onboarding and migration activities. Manage change requests, ensuring proper prioritisation and traceability of requirements. Define and maintain project scope documentation. Use JIRA to manage user stories, epics, and track progress. Collaborate More ❯
and resolving endpoint, application, and access issues for both in-office and remote employees, including technical support, system administration, user education, device management and project management. Key Responsibilities Employee Onboarding/Off-boarding Provision equipment and system access for new hires (onboarding) Conduct in person, and remote weekly New Hire Orientation trainings Educate employees on understanding and using internal IT More ❯
a key role in delivering premium client experiences that align with their mission. In this role, you will be the bridge between post-sale and retention, ensuring a seamless onboarding experience and ongoing support through a cloud-based portal. You will collaborate with internal stakeholders and clients to drive engagement, manage projects, and maintain high standards of service. Key Responsibilities … Lead onboarding for new and existing clients. Provide first-line support on the client portal. Manage and execute client project schedules. Facilitate communication between clients and internal teams. Ensure accuracy in contractual documentation and CRM systems. Deliver outstanding customer service across all channels. Ideally you will have: 2 years customer service experience Professional proficiency in German both written and verbal More ❯
Product Owner - Onboarding and Customer Experience Sheffield - 3 Days on-site £500-600p/d Inside IR35 emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have … core values: Confident, Dedicated, Responsible, Genuine. We are seeking a strategic and visionary Product Owner to lead the evolution of our Wholesale Digital Channels, with a strong focus on onboarding and customer experience optimisation. This role is pivotal in shaping digital product ownership, driving data-led decisions, and enhancing business propositions across our client services. Key Responsibilities: Lead the design … Business OKRs, driving continuous improvement. Manage governance activities including Cloud and Data Governance within OBKYC. Key Requirements: Proven experience in digital or user-centric product roles. Strong background in onboarding and KYC/CDD solutions. Excellent prioritization and decision-making skills. Ability to influence and engage stakeholders at all levels. Commercial acumen within regulated environments. Experience managing teams or initiatives More ❯
a data-led, fast-moving team - this one’s for you. THE ROLE AND RESPONSIBILITIES: You’ll work across the full customer lifecycle, helping shape how users engage from onboarding through to renewal and reactivation. You’ll balance campaign execution with testing, analysis, and collaboration across internal teams. Day to day, you’ll: Take ownership of campaign QA and end … to-end testing, ensuring all logic and segmentation flow smoothly. Support automated journeys - onboarding, renewal, and win-back - to keep engagement high. Build and schedule lifecycle, promotional, and transactional campaigns across email, push, SMS, and in-app. Partner with product, data, and compliance teams to ensure journeys meet wider business goals. Track campaign performance, report on key metrics, and flag More ❯
a data-led, fast-moving team - this one’s for you. THE ROLE AND RESPONSIBILITIES: You’ll work across the full customer lifecycle, helping shape how users engage from onboarding through to renewal and reactivation. You’ll balance campaign execution with testing, analysis, and collaboration across internal teams. Day to day, you’ll: Take ownership of campaign QA and end … to-end testing, ensuring all logic and segmentation flow smoothly. Support automated journeys - onboarding, renewal, and win-back - to keep engagement high. Build and schedule lifecycle, promotional, and transactional campaigns across email, push, SMS, and in-app. Partner with product, data, and compliance teams to ensure journeys meet wider business goals. Track campaign performance, report on key metrics, and flag More ❯
a data-led, fast-moving team - this one's for you. THE ROLE AND RESPONSIBILITIES: You'll work across the full customer lifecycle, helping shape how users engage from onboarding through to renewal and reactivation. You'll balance campaign execution with testing, analysis, and collaboration across internal teams. Day to day, you'll: Take ownership of campaign QA and end … to-end testing, ensuring all logic and segmentation flow smoothly. Support automated journeys - onboarding, renewal, and win-back - to keep engagement high. Build and schedule lifecycle, promotional, and transactional campaigns across email, push, SMS, and in-app. Partner with product, data, and compliance teams to ensure journeys meet wider business goals. Track campaign performance, report on key metrics, and flag More ❯
a data-led, fast-moving team - this one’s for you. THE ROLE AND RESPONSIBILITIES: You’ll work across the full customer lifecycle, helping shape how users engage from onboarding through to renewal and reactivation. You’ll balance campaign execution with testing, analysis, and collaboration across internal teams. Day to day, you’ll: Take ownership of campaign QA and end … to-end testing, ensuring all logic and segmentation flow smoothly. Support automated journeys - onboarding, renewal, and win-back - to keep engagement high. Build and schedule lifecycle, promotional, and transactional campaigns across email, push, SMS, and in-app. Partner with product, data, and compliance teams to ensure journeys meet wider business goals. Track campaign performance, report on key metrics, and flag More ❯
london (city of london), south east england, united kingdom
Harnham
a data-led, fast-moving team - this one’s for you. THE ROLE AND RESPONSIBILITIES: You’ll work across the full customer lifecycle, helping shape how users engage from onboarding through to renewal and reactivation. You’ll balance campaign execution with testing, analysis, and collaboration across internal teams. Day to day, you’ll: Take ownership of campaign QA and end … to-end testing, ensuring all logic and segmentation flow smoothly. Support automated journeys - onboarding, renewal, and win-back - to keep engagement high. Build and schedule lifecycle, promotional, and transactional campaigns across email, push, SMS, and in-app. Partner with product, data, and compliance teams to ensure journeys meet wider business goals. Track campaign performance, report on key metrics, and flag More ❯
continuously improve internal operations to ensure efficiency, scalability, and compliance. Serve as the central point of contact for all operational queries and issues. Support the coordination and delivery of onboarding, offboarding, and internal initiatives across departments. Vendor and Services Oversight Manage external service providers across HR, Payroll, IT, and Legal, ensuring performance aligns with service level agreements. Oversee vendor contracts … with data protection regulations including GDPR. Lead audit readiness and compliance activities for certifications such as ISO9001 and Cyber Essentials. People & Resource Operations Partner with internal teams to support onboarding, contractor management, and workforce engagement. Contribute to staff communication efforts and employee wellbeing programmes. Finance & Procurement Support Work alongside the finance function to support budgeting, procurement, and invoice processes. Manage More ❯
role of Business Analyst (BA)/VP within their dynamic Transformation and Change Management Group (TCMG). This is your chance to make a significant impact by enhancing client onboarding processes and shaping Target Operating Models (TOMs) to align with strategic goals. What You'll Do: As a Business Analyst, you will be at the forefront of understanding and assessing … You Bring: To succeed in this role, you'll need: A proven track record in designing and implementing Target Operating Models (TOMs). Experience with end-to-end client onboarding processes in financial services, including compliance with KYC and AML regulations. Strong analytical and data interpretation skills, with the ability to communicate complex information clearly. A collaborative mindset and the More ❯
We are seeking a skilled and detail-oriented Systems Analyst to join our dynamic team. The ideal candidate will play a crucial role in evaluating, improving, and maintaining our IT systems to ensure they effectively meet the needs of the More ❯