Milton, Cambridge, Cambridgeshire, England, United Kingdom
Exact Sourcing Ltd
Service Desk processes, drive first-time fix rate improvements, and support ISO27001/9001 compliance. - Client Engagement: Act as a senior escalation contact, support client reviews, and contribute to onboarding new clients. - Reporting & Metrics: Produce and analyse service performance reports, present trends, and ensure accurate data in PSA/RMM systems. As the Service Desk Manager you will have: - Experience More ❯
you'll do: Build and maintain strong relationships with existing partners Identify and recruit new partners based on territory needs and market analysis Generate partner-sourced pipeline Oversee the onboarding and training of new partners Develop and implement strategic partner and territory plans Monitor & Analyze partner performance metrics Collaborate cross-functionally with internal sales, marketing, and other teams to ensure More ❯
sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting Introduce new sales to the Onboarding Manager Be accountable for delivering on business targets and KPIs Plan and attend quarterly events and tournaments to engage with clubs Maintain and source contact information for the regional club More ❯
end-users across the organization for desktop systems, networks, and infrastructure services. Diagnose and fix issues related to operating systems ( Windows, Linux, macOS ), applications, and network connectivity. Assist with onboarding new employees (workstation setup, email configuration) and provide initial technical training. Asset Management , including building IT equipment to required standards. Document solutions, create user guides, and maintain a knowledge base More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Clarify
and prioritise your wellbeing HSF Healthcare Scheme for everyday health support Flexible hybrid working – enjoy the balance of home and office life Free onsite parking Paid sick leave Structured onboarding and a personalised development plan tailored to your growth A vibrant company culture with regular team incentives and social events More ❯
needed. · Configure, deploy, and maintain systems including switches, routers, firewalls, and wireless solutions. · Maintain thorough documentation in the ticketing system (e.g., customer configs, resolutions, asset info). · Assist with onboarding of new clients, including audits, handovers, and migrations. · Support project deployments: Wi-Fi upgrades, PMS rollouts, POS implementations, etc. · Contribute to knowledge base articles and training materials. · Provide mentorship to More ❯
efficiency, transparency, and ROI in investment operations. Run executive-level meetings and product demonstrations with clarity and confidence, aligning solutions to client priorities. Partner cross-functionally with pre-sales, onboarding, and customer success teams to ensure a seamless client journey from first contact through adoption. Maintain precision in pipeline management , activity tracking, and forecasting through CRM best practices. Stay ahead More ❯
efficiency, transparency, and ROI in investment operations. Run executive-level meetings and product demonstrations with clarity and confidence, aligning solutions to client priorities. Partner cross-functionally with pre-sales, onboarding, and customer success teams to ensure a seamless client journey from first contact through adoption. Maintain precision in pipeline management , activity tracking, and forecasting through CRM best practices. Stay ahead More ❯
efficiency, transparency, and ROI in investment operations. Run executive-level meetings and product demonstrations with clarity and confidence, aligning solutions to client priorities. Partner cross-functionally with pre-sales, onboarding, and customer success teams to ensure a seamless client journey from first contact through adoption. Maintain precision in pipeline management , activity tracking, and forecasting through CRM best practices. Stay ahead More ❯
efficiency, transparency, and ROI in investment operations. Run executive-level meetings and product demonstrations with clarity and confidence, aligning solutions to client priorities. Partner cross-functionally with pre-sales, onboarding, and customer success teams to ensure a seamless client journey from first contact through adoption. Maintain precision in pipeline management , activity tracking, and forecasting through CRM best practices. Stay ahead More ❯
london (city of london), south east england, united kingdom
Yardi
efficiency, transparency, and ROI in investment operations. Run executive-level meetings and product demonstrations with clarity and confidence, aligning solutions to client priorities. Partner cross-functionally with pre-sales, onboarding, and customer success teams to ensure a seamless client journey from first contact through adoption. Maintain precision in pipeline management , activity tracking, and forecasting through CRM best practices. Stay ahead More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Give a Grad a Go
Associate In this Customer Success Analyst role, your responsibilities will include: Serving as the main point of contact for customer inquiries, providing exceptional service via email, phone, and chat. Onboarding and training new customers, ensuring they are set up for success and understand the full capabilities of the platform. Fostering strong relationships with customers to understand their needs, challenges, and More ❯
data into action, building a strong foundation for scaling our apps globally. Key Responsibilities Experimentation at Scale : Design and interpret A/B and multivariate tests across acquisition channels, onboarding flows, and monetization features. Retention & Engagement : Discover causal relationships between user behavior and long term retention, to understand drivers of stickiness, repeat use, and churn reduction. Product Metric Trees: Decomposing More ❯
data into action, building a strong foundation for scaling our apps globally. Key Responsibilities Experimentation at Scale : Design and interpret A/B and multivariate tests across acquisition channels, onboarding flows, and monetization features. Retention & Engagement : Discover causal relationships between user behavior and long term retention, to understand drivers of stickiness, repeat use, and churn reduction. Product Metric Trees: Decomposing More ❯
maintain accurate job records and manage ticketing systems. Provide friendly and professional front-desk support to walk-in customers. Support stock management and basic workshop organisation. Assist with client onboarding to Microsoft 365, including account setup and licensing. Learn to manage users, groups, and permissions within Microsoft 365. Help troubleshoot common email, Teams, and OneDrive issues. Support security administration including More ❯
with CI/CD and Trunk Based Development. Experience with observability tools and practices, including monitoring, logging, and tracing to ensure system reliability and performance. Experience with integration and onboarding third-party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Experience with the design and implementation of Microservices More ❯
with CI/CD and Trunk Based Development. Experience with observability tools and practices, including monitoring, logging, and tracing to ensure system reliability and performance. Experience with integration and onboarding third-party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Experience with the design and implementation of Microservices More ❯
with CI/CD and Trunk Based Development. Experience with observability tools and practices, including monitoring, logging, and tracing to ensure system reliability and performance. Experience with integration and onboarding third-party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Experience with the design and implementation of Microservices More ❯
with CI/CD and Trunk Based Development. Experience with observability tools and practices, including monitoring, logging, and tracing to ensure system reliability and performance. Experience with integration and onboarding third-party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Experience with the design and implementation of Microservices More ❯
contract Site IT staff, ensuring high-quality support across all IFF sites in your region. Deliver excellent IT customer service by resolving incidents and requests quickly and effectively. Oversee onboarding, training, goal-setting, and performance evaluation of regional IT staff based on SLAs, KPIs, CSAT, and project outcomes. Balance team priorities between daily support, global IT initiatives, and local business More ❯
a Senior Project Manager, youll be the driving force behind the delivery of complex IT projects, acting as the trusted advisor to our clients and ensuring seamless transitions from onboarding to BAU support. Youll work closely with Sales, Operations, Engineering, and the PMO to turn strategy into action and deliver real value. Were looking for someone with a delivery mindset More ❯
commissioning, including safety protocols and KPIs. Participate in local, regional, and global leadership meetings as required. Assist in risk management planning for projects. Support recruitment efforts, including hiring and onboarding of new personnel and apprentices. Support the annual budgeting process for commissioning planning. Demonstrate a commitment to quality, continuous improvement, and HDR's values. Drive the development of new business More ❯
size of our accounts. Your core deliverable will be achieving a net account retention rate as well as account upsell targets. In addition, you will take the lead in onboarding and training our customers in using the product to enhance the customer experience and improve satisfaction. This is an exciting opportunity for an experienced individual looking for a role where More ❯
will be to exceed our ambitious revenue retention targets by driving widespread adoption across our customers' organizations. You will own the complete customer journey for your portfolio, from initial onboarding to long-term growth. By partnering creatively with our Technical Account Managers, you will gain a deep understanding of your customers' business and technical challenges. Your goal is to ensure More ❯
closely to upskill them through technology and delivering on-site training and seminars. We also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. As you deepen your knowledge More ❯