Hash acts as the customer's trusted advisor and partner, building and growing an ongoing healthy relationship with each customer. Team members are responsible for scoping out new opportunities, onboarding new business, managing customer relationships and upsells, customer experience, facilitating daily operations, and performing cross-collaborative tasks across the company. The team is currently split into seven verticals: Sales Engineering … improvement in customer operations through our solutions. This role reports to the VP, Global Head of Technical Account Management. Responsibilities Work closely with customers to build and execute effective onboarding project plans for new integrations; monitor project timelines and ensure milestones are met Act as the liaison between customers and Zero Hash during the integration process to investigate and prioritize More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
PEXA Group Limited
to provisioning, management, support, and secure disposal. Recommend appropriate hardware, software, and licenses for purchase, ensuring alignment with security, compliance, and business needs. Undertake technical due diligence and supplier onboarding for new requests. Manage Entra ID and legacy AD policies, structures, and access controls. Operations & Support Collaborate with the owner of IT support services to ensure alignment of incident resolution … and self-service IT models. Evaluate and trial emerging technologies and features within M365, AVD, and unified communications to improve user experience and automation. Lead workplace improvement projects including onboarding automation, collaboration tooling integration, and hybrid meeting experience optimisation. Key Technologies & Tools Microsoft: Entra ID (Azure AD), Intune, Autopilot, Windows 11, AVD, M365 (Exchange, SharePoint, OneDrive, Teams) Legacy: On-prem More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Smoove plc
to provisioning, management, support, and secure disposal. Recommend appropriate hardware, software, and licenses for purchase, ensuring alignment with security, compliance, and business needs. Undertake technical due diligence and supplier onboarding for new requests. Manage Entra ID and legacy AD policies, structures, and access controls. Operations & Support Collaborate with the owner of IT support services to ensure alignment of incident resolution … and self-service IT models. Evaluate and trial emerging technologies and features within M365, AVD, and unified communications to improve user experience and automation. Lead workplace improvement projects including onboarding automation, collaboration tooling integration, and hybrid meeting experience optimisation. Key Technologies & Tools Microsoft: Entra ID (Azure AD), Intune, Autopilot, Windows 11, AVD, M365 (Exchange, SharePoint, OneDrive, Teams) Legacy: On-prem More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
Microsoft 365, Windows, and desktop-related issues Troubleshoot hardware, software, and network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding processes, including account and device setup Manage and support Office 365 applications (Teams, SharePoint, Exchange) Maintain and update IT documentation and user guides Assist in infrastructure improvement and IT projects More ❯
with a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server environments Manage and maintain network devices — ideally including Meraki, UniFi, or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly with clients, providing updates and delivering high-quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage More ❯
with a strong focus on networking infrastructure Support Microsoft 365, Azure, and Windows Server environments Manage and maintain network devices — ideally including Meraki, UniFi, or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly with clients, providing updates and delivering high-quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Microsoft 365 apps like Teams, Outlook, SharePoint, and OneDrive. Support and maintain on-premises systems including Active Directory, Group Policy, and local applications. Help manage the full tech lifecyclefrom onboarding new starters to refreshing devices and offboarding leavers. Troubleshoot and resolve IT issues within agreed SLAs. Keep documentation and internal knowledge bases up to date. Ensure all systems meet security More ❯
the Helpdesk Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition Carry out site surveys and create relevant documentation Maintain accurate and up-to-date technical documentation Work closely with the Head of More ❯
and incidents, and playing a vital part in maintaining IT governance and device lifecycle management.Key responsibilities include: Delivering first-line IT support to internal users across multiple sites. Handling onboarding and offboarding processes. Managing the IT asset register and hardware lifecycle. Supporting Microsoft 365, Active Directory and general software/hardware troubleshooting. Ensuring effective ticket resolution through the service management More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may More ❯
troubleshooting hardware, software and network problems. Role Providing first-line support for hardware, software and operating systems (Windows and macOS) Assisting with the setup and removal of user accounts (onboarding/offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all support requests and documenting troubleshooting steps Ensuring compliance with IT policies and maintaining More ❯
triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and patterns to initiate Problem Management Support of Internal IT onboarding What are we looking for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent More ❯
Employment Type: Permanent
Salary: £38000 - £43000/annum shift allowance, bonus, excellent be
triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and patterns to initiate Problem Management Support of Internal IT onboarding What are we looking for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent More ❯
Online application and recruiter review Stage 2: Recruiter Screening Call Stage 3: 1st Round Interviews - Competency format. Stage 4: 2nd Round Interviews - Competency format. Stage 5: Offer and onboarding We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining More ❯
both our internal and client-facing platforms Coordinating any response required to issues with the platform, taking ultimate responsibility for seeing incidents through to resolution Assisting with the technical onboarding of new B2B clients, helping them get up and running with our API Working to improve our ability to effectively support our platform, including improving our monitoring and alerting capabilities More ❯
expectations. Act as a senior escalation point for project issues, ensuring effective resolution and communication. Coordinate internal resources and third-party vendors to ensure flawless project execution. Support the onboarding of new clients and services, ensuring a smooth transition to business-as-usual (BAU) operational support. Develop and maintain detailed project plans, KPIs, and reporting dashboards to track progress and More ❯
Online application and recruiter review Stage 2: Recruiter Screening Call Stage 3: 1st Round Interviews - Competency format. Stage 4: 2nd Round Interviews - Competency format. Stage 5: Offer and onboarding We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining More ❯
Application Process Stage 1: Online application and recruiter review Stage 2: Recruiter Screening CallStage 3: 1st Round Interviews - Competency format.Stage 4: 2nd Round Interviews - Competency format.Stage 5: Offer and onboarding Equal Opportunity Employer At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture More ❯
and video services. Develop staffing models, training programmes, and performance management processes to ensure the team has the necessary skills and resources. Manage the entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive More ❯
need : 7+ Years experience leading analysis on complex cross-functional projects in Prime Brokerage, Investment Banking, or Capital Markets. Strong understanding of trade lifecycle, settlements, collateral management, and client onboarding and financial instruments (equities, bonds, derivatives). Familiarity with IT systems used in Prime Brokerage (e.g., trade capture, EMS/OMS, risk platforms, reconciliation, and client reporting platforms). Experience More ❯
helpdesk, resolving technical issues efficiently and professionally. Managing and monitoring software licences to ensure compliance and optimise usage. Supporting user account management, access permissions, and security policies. Assisting with onboarding and offboarding of staff, including IT setup and decommissioning. Maintaining accurate asset records for hardware and software. Collaborating with other IT team members on exciting projects and upgrades. Following IT More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may More ❯
a Senior Project Manager, youll be the driving force behind the delivery of complex IT projects, acting as the trusted advisor to our clients and ensuring seamless transitions from onboarding to BAU support. Youll work closely with Sales, Operations, Engineering, and the PMO to turn strategy into action and deliver real value. Were looking for someone with a delivery mindset More ❯
Senior Project Manager, you'll be the driving force behind the delivery of complex IT projects, acting as the trusted advisor to our clients and ensuring seamless transitions from onboarding to BAU support. You'll work closely with Sales, Operations, Engineering, and the PMO to turn strategy into action and deliver real value. We're looking for someone with a More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯