First Line Support Analyst
- Hiring Organisation
- The Workshop
- Location
- Fareham, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
platform performance. This role offers exposure to software systems, APIs, transaction processing and operational data, making it ideal for someone looking to develop technical skills within a structured and supportive environment. Key Responsibilities Provide first-line support to customers, resolving system and transaction queries Troubleshoot issues relating to system … support activity and system updates Support reporting and data analysis using Excel and internal systems Assist with incident tracking, resolution and continuous improvement initiatives Skills & Experience Previous experience in an IT customer service or IT support-based role Strong interest in technology, systems or software Excellent communication skills ...