1 to 25 of 95 Proactive Management Jobs in England

through innovation, reliability, and customer-first thinking. Your Opportunity to Deliver Excellence and Build Impactful Relationships! Are you a customer-focused operations expert who thrives on service quality, stakeholder management, and problem-solving? We're looking for a Service Delivery Manager to join our collaborative team and be a trusted partner to our customers post-implementation. In this role … resolving issues, and building long-term relationships. You'll work across teams to ensure smooth operations, continuous improvement, and high customer satisfaction. If you're passionate about service excellence, proactive communication, and operational success, this is your chance to make a measurable difference at Lendscape. The Service Delivery Manager is responsible for ensuring the effective and efficient delivery of … the quality and effectiveness of ongoing service delivery to assigned customers. Acting as the primary post-implementation contact, the SDM ensures that customer expectations are met or exceeded through proactive relationship management, effective service coordination, and a deep understanding of each customer's operational goals. The SDM is responsible for maintaining a strong and positive relationship with each More ❯

staff to ensure data and system requirements are considered as part of other initiatives Leading, and supporting projects, including cross organisational initiatives involving system partners external to the PCN Proactive performance management of services using data to identify areas for improvement, and working with responsible officers and managers to enact positive change Line management, and development of … frameworks such as IIF Data Quality reports and exercises Reviewing operational performance and driving optimisations Understand demand, capacity, and activity Achieve government and commissioner set targets Support population health management and work-force planning Support interoperability between a variety of digital solutions to foster collaborative working and improve the efficiency of processes. Analysis and Judgement: Interrogate and analyse, sometimes … and the wider system to support the delivery of care to improve patient and staff experience Professional development Commitment to continuous development Miscellaneous Mentoring and (data) upskilling PCN staff Management of junior members of staff General management duties Person Specification Experience Essential A minimum of 3 years experience of complex data analysis using Microsoft Excel, including advanced formulas More ❯

Product & Project Management (Technical) Proactive Issue Management: Take ownership of client issues from start to finish, ensuring their expectations are exceeded by utilizing exceptional problem-solving skills to resolve technical problems related to Visa Resolve Online (VROL) and RTSI. High-Quality Support: Provide timely and high-quality support via phone and email, ensuring exceptional customer satisfaction, and More ❯

in GRC solutions and helps organisations strengthen their risk and compliance programs with a 360-degree view of enterprise, third party and ecosystem risk for enhanced regulatory compliance and proactive risk management. Easy to use, the NAVEX One platform empowers compliance through connecting unparalleled industry intelligence and insights. Worldwide, we have over 13,000 customers who trust NAVEX to … ensure the alignment of all demand generation activities including ownership of campaign calendars Ensure Business Development Representative (BDR) team alignment for all demand campaigns (inbound and outbound) including lead management Establish, maintain, and optimise scalable processes that ensure best practises in campaigns and lead management, including tracking lead lifecycle and conversion rates throughout the pipeline Define activity success … demand generation activities, ensuring ongoing optimisation, and analyse marketing and sales data to develop insights and make recommendations on areas for optimisation to meet targets Agency, supplier and budget management Ensure full utilisation of the company's Martech stack to support demand generation activities What you'll need: Bachelor's degree in marketing, business management, or equivalent experience More ❯

/service design team. Accountable for adherence to the established processes (incl. all appropriate documentation/artifacts and approval gateways) within the services solution design team. Analysis and effective management of requirements and mapping against core Computacenter capabilities. Development of IT managed service solutions aligned to standards where possible, and effectively managing variation from standard. Accountable for overall deal … cost and proactive management of risk and opportunity in a deal. Support Sales Specialist in the assessment & validation of overall cost consolidation with respect to market/price benchmarks and target pricing. Collaborate and coordinate the creation of a bid response that articulates agreed win themes, Computacenter value, and the return on investment to support the client's … ensure awareness of market trends, customers' buying behaviour, and competitor threats. What you'll need Relevant experience in IT services, including 3 years in a pre-sales or solution management role in the managed service & outsourcing industry. Knowledge of pre-sales/Solution Design Processes and ownership for decision-making for complex, international IT managed services engagements. Experience of More ❯

and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier … re looking for someone up for a challenge - if you're a data driven and a communicative candidate, this is the role for you. Core responsibilities Incident and Problem Management: Own the end-to-end problem and incident lifecycle, ensuring timely resolution and root cause analysis. Drive proactive problem management, identifying recurring issues and working with Product More ❯

Consultant , you'll play a key role in enhancing the organisation's cyber resilience. You'll provide expert support across Microsoft 365 and Azure environments, ensuring effective security controls, proactive risk management and compliance with global standards. This position is ideal for someone with a deep technical understanding of Microsoft 365 Security and the Azure Security stack , including … tools such as Microsoft Defender , Azure AD , Microsoft Sentinel , and Purview . Key Responsibilities: Assist with security incident management and response activities General day-to-day support on managing and responding to security alerts from systems and end users Perform daily, weekly, and monthly security checks, reconciliation and compliance checks and investigate exceptions Completing client security requirement questionnaires and … raise awareness of security risks Develop and enhance security policies, processes, procedures, and technical controls to strengthen the company's security capabilities and resilience to cyber threats Take a proactive role in identifying security risks, mitigations, and opportunities to strengthen the company's resilience to cyber-attacks and security incidents Participate in the design and implementation of systems and More ❯

and compute power. Responsibilities Manage enterprise Azure critical national infrastructure in a large-scale environment Provide support and troubleshooting for Azure services including Compute, Storage, Networking, etc. Utilize Azure Management tools such as Azure Monitor, Agents, KQL, ARM templates, Azure Policies, and Infrastructure as Code (IaC) with Azure DevOps, Bicep, etc. Perform scripting with PowerShell and manage patching in … cloud environments Follow ITIL incident management practices, document troubleshooting steps, and ensure SLA/OLA/KPI adherence Engage in customer support activities, including incident triage, resolution, and proactive problem management Develop and maintain operational and process documentation Contribute to security and compliance standards (GDPR, ISO, SOC, etc.) Qualifications 5+ years of IT and Azure/cloud … services and troubleshooting skills Scripting skills in PowerShell Ideal Skills Ability to work under deadlines and manage multiple priorities Excellent fault analysis and problem-solving skills Experience with incident management and process improvement Effective communication and documentation skills More ❯

Discount Platform Free parking onsite Staff canteen with vending machines Discovery Park discounts Death in Service Christmas Shutdown Key responsibilities within your new role would be to: Leadership, coordination, proactive management, completion and delivery of assigned projects. Support bids and proposals. Lead, set and manage deadlines, monitor and manage progress of assigned projects. Lead and direct the work … Develop a detailed project plan to monitor, track and report progress. Manage project changes such as scope, schedule and costs using appropriate verification techniques. Measure performance using appropriate project management tools and techniques. Manage the relationship with the client and relevant stakeholders. Identify potential risks and solutions to minimise potential risks. Establish and maintain relationships with third parties/… objectives. Meet budgetary objectives and adjust project constraints based on financial analysis. Develop comprehensive project plans to be shared with clients/customers. Continually develop your own leadership and management skills. Experience and skills required for this position: Previous Project Management experience - ideally with an understanding of a relevant engineering discipline (mechanical, electro-optics, software, systems architecture etc. More ❯

TX, Chicago, IL, London, ENG Your role The role of the Global Head of Project Operations is essential in driving operational excellence across global construction projects, focusing on risk management, digital tooling, process optimization, workflow efficiency, reporting, automation, schedule governance, and collaborative planning. The ideal candidate will implement strategies to improve project performance while promoting innovation and efficiency. The … product that complies with our internal standards as well as customer expectations by working with our professional teams to apply our systems, procedures and culture. What youll do Risk Management: Design and implement comprehensive risk management frameworks to proactively identify, evaluate, and mitigate construction project risks, ensuring alignment across global projects. Digital Tooling and Automation: Lead the adoption … and integration of digital tools and technologies to enhance operational efficiency, streamline reporting, scheduling, and workflows, and reduce manual effort. Process Optimization and Workflow Management: Analyze and optimize workflows and processes to improve efficiency, reduce waste, and standardize practices across regions to ensure alignment with global best practices. Reporting and Data Insights: Develop and maintain centralized reporting systems to More ❯

and assessments. Identify and recommend opportunities for process improvements to enhance efficiency and reduce operational risk exposure. Promote a strong risk culture within the Operations/Back Office, encouraging proactive risk management and awareness across all levels. Act as the point of contact between Operations/Back Office, Risk Management, and other departments, ensuring clear communication and … large number of teams and business both regionally and globally. Experience and knowledge in working for a regulated fintech technology business. Requirements 7-10 years experience in operational risk management, Back Office operations, or related roles within the financial industry. Proven ability to perform test of controls (design and operating effectiveness). Strong understanding of operational processes, risk frameworks … and regulatory requirements. Excellent analytical skills, with experience in data analysis and reporting. Proficiency in risk management software and tools (e.g., GRC platforms). Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Experience in managing regulatory exams and relationships with examiners and auditors. Ability to work collaboratively with regional and global More ❯

investigations to drive continuous improvement. Through training, policy development, and engagement initiatives, we influence safe behaviours and strengthen Amazon's safety culture. Our work ensures that risk reduction is proactive, comprehensive, and always evolving. About the team RME WHS is part of the High-Risk Operations (HRO) family, working under the mantra: "Safe to Operate. Operate Safely." We enable … support RME teams by maintaining a robust suite of policies, standards, procedures, and specifications, enacted through competent, trained individuals and continuously improved through targeted bar-raising programs. Through collaboration, proactive risk management, and a commitment to high safety standards, the RME WHS Team plays a critical role in ensuring Amazon's operational safety remains world-class. BASIC QUALIFICATIONS … Experience in program or project management - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - A Bachelor degree or equivalent level of qualification in line with the European Qualifications Framework (EQF) - Completed Degree in safety, industrial or quality engineering, safety or health related science, Reliability & Maintenance, Engineering (RME) or Business Administration discipline. - Experience in Safety, RME More ❯

Technology Recharge Senior Manager, you will be instrumental in overseeing and optimising the financial mechanisms that underpin WPP's global technology operations. Your key responsibilities will include: Strategic Recharge Management :Taking full ownership of the Enterprise Technology (ET) recharge process, managing approximately$600 millionin recharges distributed across WPP’s110 markets and 3,000 reporting units. Process Innovation & Governance: Designing … Effective communication of recharge details to operating companies (our internal clients). Streamlining the coordination of Purchase Orders (POs), invoice generation, and accurate transaction recording within the ERP system. Proactive management of intercompany settlements and resolution of any mismatch positions. Mitigating and managing foreign exchange (FX) exposure arising from ET recharges. Complex Dispute Resolution: Spearheading the dispute resolution … within a complex, global, or matrix organizational structure (highly desirable). Stakeholder Engagement: Proven ability to quickly build rapport and influence a diverse range of stakeholders across various levels. Proactive Problem-Solver: A self-starter with strong initiative and exceptional problem-solving capabilities. Advanced Data Proficiency: Expert-level proficiency in Microsoft Excel, including complex formulas and pivot tables. Data More ❯

career by providing development opportunities. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯

is looking for a Service Delivery Manager to join on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services, focusing on proactive service management across a complex, heavily integrated ecosystem. The brand recently went live with the ERP programme in the UK and is seeking support to implement the same … in central London offices - Salary: £80,000 - £90,000 per annum, dependent on experience, plus benefits and bonuses The successful candidate will have: ITIL framework or similar IT service management qualifications Extensive service delivery management experience within an ERP programme Experience with project management methodologies Familiarity with service transition tools and platforms We are happy to provide More ❯

looking for a Service Delivery Manager to come in on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services. focusing on proactive service management across a complex heavily integrated ecosystem. The brand recently went live with the ERP programme in the UK and are looking for help to do the … days in central London offices - £80,000 - £90,000 per annum dependent on experience + benefits & bonuses The successful candidate will have: - ITIL framework or similar IT service management qualifications - Extensive service delivery management experience within an ERP programme - Experience with project management methodologies - Familiarity with service transition tools and platforms We are happy to provide application More ❯

Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester and in collaboration with our third-party contact centre providers. Location Based in: Manchester Reporting … engage with function leads to identify opportunities for improvement and provide strategic recommendations to stakeholders. Your focus will be on analysing operational performance and developing insightful reports to guide management decisions, policy implementation, and performance enhancements. This role is ideal for an experienced analyst eager to make a significant impact in a dynamic, fast-paced environment. Key Responsibilities Proactive Data Analysis & Recommendations: Conduct thorough data analysis to identify operational requirements and improvement opportunities Develop actionable insights and proactive recommendations to enhance performance and optimise results in Sales, NPX, and Account Management teams Operational Support & Strategy: Support day-to-day Contact Centre operations, ensuring teams are equipped to meet monthly, quarterly, and annual objectives Provide recommendations for More ❯

Rotating shifts or business hours (based on operational needs) About Us We are a leading cybersecurity reseller and MSP delivering end-to-end security solutions. Our expert team powers proactive monitoring, management, and incident response to safeguard clients' networks, apps, and infrastructure. As our managed firewall and NOC services expand, we need a skilled NOC/Firewall Engineer … certifications (CCSA/CCSE, NSE4/NSE5, PCNSE). Experience with high-availability firewall setups and failover. Scripting or automation skills (Python, Bash). Knowledge of ITIL and service management practices. Familiarity with cloud networking/security (AWS, Azure). Eames Consulting is acting as an Employment Agency in relation to this vacancy. More ❯

investigations to drive continuous improvement. Through training, policy development, and engagement initiatives, we influence safe behaviours and strengthen Amazon's safety culture. Our work ensures that risk reduction is proactive, comprehensive, and always evolving. About the team RME WHS is part of the High-Risk Operations (HRO) family, working under the mantra: "Safe to Operate. Operate Safely." We enable … support RME teams by maintaining a robust suite of policies, standards, procedures, and specifications, enacted through competent, trained individuals and continuously improved through targeted bar-raising programs. Through collaboration, proactive risk management, and a commitment to high safety standards, the RME WHS Team plays a critical role in ensuring Amazon's operational safety remains world-class. BASIC QUALIFICATIONS … Control (LOTO), Conveyors and Machine Safeguarding, Confined Spaces, Hot Work and System Impairment, Fire Protection Systems, PIT and aerial lifts, Cranes, Hoisting and Rigging. - Experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree More ❯

investigations to drive continuous improvement. Through training, policy development, and engagement initiatives, we influence safe behaviours and strengthen Amazon's safety culture. Our work ensures that risk reduction is proactive, comprehensive, and always evolving. About the team RME WHS is part of the High-Risk Operations (HRO) family, working under the mantra: "Safe to Operate. Operate Safely." We enable … support RME teams by maintaining a robust suite of policies, standards, procedures, and specifications, enacted through competent, trained individuals and continuously improved through targeted bar-raising programs. Through collaboration, proactive risk management, and a commitment to high safety standards, the RME WHS Team plays a critical role in ensuring Amazon's operational safety remains world-class. BASIC QUALIFICATIONS … Control (LOTO), Conveyors and Machine Safeguarding, Confined Spaces, Hot Work and System Impairment, Fire Protection Systems, PIT and aerial lifts, Cranes, Hoisting and Rigging. - Experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree More ❯

headquarters and field teams. You will be the technical leader overseeing the customer relationship throughout the entire journey. As a hands-on technical expert, you'll also need project management and communication skills to effectively manage multiple customers during different phases of the product lifecycle. Your dual responsibilities will center around ensuring customer satisfaction and growth, while providing regional … practical, real-time support to ensure optimal performance. In this role, you will: Develop and implement strategies to improve customer satisfaction, retention, and expansion within the region. Customer Relationship Management: Build and maintain strong, long-term relationships with customers, acting as the primary point of contact for technical matters. Onboarding & Training: Lead the onboarding process for new clients, ensuring … product adoption. Technical Troubleshooting: Serve as the technical liaison for customers, resolving complex technical inquiries and collaborating with the customer support team and other internal technical teams for solutions. Proactive Account Management: Monitor customer health, proactively address challenges, and identify opportunities for upselling or cross-selling additional services or products. Account Renewals & Expansions: Manage the renewal process by More ❯

improve efficiency, and enhance visibility. Role Overview: We are seeking a strategic and results-oriented Customer Success Senior Manager to build, lead, and develop a new, dedicated Customer Success Management (CSM) team from the ground up. This is a pivotal role focused on driving significant revenue growth from our existing industrial manufacturing customer base, specifically those utilizing our X … Trim and GreyconMill software solutions. The primary mandate is to maximize Net Revenue Retention (NRR) and expansion revenue through proactive renewal management, securing value-based uplifts, and identifying and executing upsell/cross-sell opportunities. You will be instrumental in shaping our customer success strategy for growth and ensuring our customers achieve maximum value from their investment in …/cross-sell) within the X-Trim and GreyconMill customer segments. Develop and maintain playbooks for key engagement points (e.g., value realization, QBRs, renewal negotiation, expansion identification). Performance Management & Reporting: Define, track, and report on key performance indicators (KPIs) including NRR, expansion revenue, renewal rates, uplift percentage, product adoption, customer health scores, and churn. Communicate performance and insights More ❯

with an employer contribution of 28.97% Job grade: Senior Executive Officer Contract type: Permanent Business area: MOD - Strategic Command - Defence Digital Commercial Type of role: Commercial Procurement and Contracts Management Working pattern: Flexible working, Full-time, Job share, Part-time Number of jobs available Location About the job Benefits Things you need to know Apply and further information Location … Digital Commercial is building a centre of procurement excellence, focusing on getting the best outcomes across all our contracts. We are developing a more strategic approach to supplier relationship management and implementing new ways of working that will embed good practice category management. We are committed to developing our staff, providing opportunities to develop and grow within an inclusive … successful adoption of Category Management. Key responsibilities: Providing expertise to Defence Digital project delivery teams to influence and inform the sourcing of new goods and services from 3rd parties Proactive market insight which includes a coordinated monitoring of potential and existing suppliers in a strategic and dynamic way Define and run Procurement processes in line with public sector regulations More ❯

or Artificial Intelligence (AI) as a subject matter expertise to be able to provide specialist insights along with solid diverse stakeholder engagement experience to Citi's Emerging Innovation Risk Management team within the New Activity business. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients … economic progress. Team/Role Overview: Citi leadership's vision to integrate Generative Artificial Intelligence (AI) into the firm in a safe and responsible way requires strong independent risk management leadership, and as the use of Digital Assets and Generative AI grows, for example, Citi needs to ensure its risk management program is appropriate to address the risk … factors from both the external use of Generative AI ('inbound' risks) and internal Generative AI use cases. The Emerging Innovation Risk Management function has been mandated to provide enterprise-wide risk management coverage of AI, is hiring a Risk Manager. The Risk Manager will report to the Head of Emerging Innovation Risk Management and will be based More ❯

Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor, operate and maintain the internal systems and databases within the Global Customer Support Centre, ensuring proactive management of process and procedures for the benefit of other team members and their customers. Skills and Experience: Practical experience of IP networking (CCNA/JNCIA etc.) is … highly desirable In-depth technical knowledge of at least some of the following customer equipment or management system such as Starlink VSAT and Inmarsat is desirable To be a key element of Technical Support as part of a global team, assisting in the training, mentoring for the shift, aiding the Team Lead in directing the 1st and 2nd Line More ❯