Salford, England, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership – ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management – ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership – the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management – the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You’ll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You’ll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You’ll More ❯
Haywards Heath, England, United Kingdom Hybrid / WFH Options
First Central Services
managing teams across a range of disciplines and locations Strategic and benefits leadership – ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management – ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership – the ability to look ahead and understand … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management – the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You’ll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You’ll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You’ll More ❯
system checks and analysis and provide reports of system function and service level. Manage in-bound service requests and questions. Recognising and escalating critical issues according to process. Perform proactive event management. Interact with a wide spectrum of people at client sites, including support teams, system administrators, developers and traders. Required Skills, Experience and Qualifications: Technically oriented, and literate … First Degree level education, preferably in an IT related subject. Strong desire to succeed with a “Can do” mentality. Ability to work under pressure. Strong attention to detail, self-management, initiative, discipline, and follow-through. Exceptional problem-solving ability. Ability to work flexible hours, shift and on-call, to meet client demands. Preferred: Service Management knowledge and experience. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Monument Technology
MTL SMEs and technical teams to elicit, document, and validate data migration, scope and quality expectations, and reporting requirements. Establish strong governance for the workstream, including detailed planning and proactivemanagement of Risks, Assumptions, Actions, Issues, and Dependencies (RAAID). Ensure successful delivery across all key phases of the migration lifecycle: Discovery – Analyse current and target state data … and validating source-to-target data mappings. Rehearsals – Lead the planning and support the execution of dress rehearsals. Cutover – Lead the live data migration, coordinating with all parties. Incident Management – Handle post-migration issues and escalations. Communication – Maintain clear, consistent updates to stakeholders. Manage the process for achieving formal cutover sign-off, including validation, reconciliation, and stakeholder approval. WE … of data migration tools, methodologies, and best practices. Extensive experience of migration of applications, systems, processes, and data in banks and/or building societies is essential Excellent stakeholder management and communication skills with proven ability to co ordinate technical delivery teams and cross-functional contributors including the ability to effectively engage with non-technical audiences. Skilled in data More ❯
MTL SMEs and technical teams to elicit, document, and validate data migration, scope and quality expectations, and reporting requirements. Establish strong governance for the workstream, including detailed planning and proactivemanagement of Risks, Assumptions, Actions, Issues, and Dependencies (RAAID). Ensure successful delivery across all key phases of the migration lifecycle: Discovery – Analyse current and target state data … and validating source-to-target data mappings. Rehearsals – Lead the planning and support the execution of dress rehearsals. Cutover – Lead the live data migration, coordinating with all parties. Incident Management – Handle post-migration issues and escalations. Communication – Maintain clear, consistent updates to stakeholders. Manage the process for achieving formal cutover sign-off, including validation, reconciliation, and stakeholder approval. WE … of data migration tools, methodologies, and best practices. Extensive experience of migration of applications, systems, processes, and data in banks and/or building societies is essential Excellent stakeholder management and communication skills with proven ability to co ordinate technical delivery teams and cross-functional contributors including the ability to effectively engage with non-technical audiences. Skilled in data More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
also involves championing the adoption and implementation of modern software engineering practices, including automated testing, Continuous Integration/Continuous Deployment (CI/CD), and DevSecOps principles. The role requires proactivemanagement of non-production environments to ensure availability, stability, and suitability for development and testing activities. This includes promoting efficient environment sharing and ensuring that all dependencies and … data prerequisites are met. Transparency and accountability are critical. The role will ensure the generation and dissemination of meaningful Management Information (MI) to provide visibility into progress, risks, and performance metrics. Business Area The development team is seeking a highly capable and versatile Technical Scrum Master with deep expertise in Agile methodologies to support a major application migration initiative. … to senior management. Deep understanding of Agile methodologies, including Scrum, Sprints, and burndown tracking. Proficiency with Atlassian tools such as JIRA and Confluence. Familiarity with source control and release management tools (e.g., Bamboo, Bitbucket, GitHub). Strong numerical and financial acumen, with the ability to interpret financial data and develop financial models. Experience with front office trading systems and More ❯
culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. - Bachelor's degree or equivalent - 5+ years of business development, partnership management, or sourcing new business experience - Experience using data and metrics to determine and drive improvements - Proactive stakeholder management and relationship building - Experience in online advertising or high More ❯
London, England, United Kingdom Hybrid / WFH Options
Intersys Ltd
paramount. Key Responsibilities: Incident Response Leadership: Take ownership of escalated security alerts, leveraging Microsoft security tools to thoroughly investigate, effectively contain, and decisively resolve incidents – going beyond mere escalation. Proactive Vulnerability Management: Lead the analysis and prioritisation of vulnerabilities, expertly coordinating remediation efforts with both our clients and internal teams to strengthen their security posture. Strategic Security Development More ❯
City Of Westminster, London, United Kingdom Hybrid / WFH Options
Hampshire County Council
directly support council operations and decision-making. You will be responsible for managing GIS service requests and incidents, meeting key performance indicators, and ensuring user satisfaction through responsive and proactive service management. As a technical expert, you'll advise on GIS tool selection, manage GIS licences for compliance and accessibility, and clearly communicate the capabilities and limitations of GIS … Survey, ensuring alignment with licensing and compliance obligations. A strong focus on data governance and compliance will underpin your approach. You will lead on the implementation of robust data management processes, ensuring all GIS data is accurate, secure, and handled in accordance with GDPR and other relevant legislation. Documenting GIS systems, processes and data flows will be a core More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Futureshaper.com
for: Security Operations Center Lead (SOC Lead) for Bicycle ensuring that incidents are detected, analysed, responded to and reported effectively to protect Bicycle Therapeutics daily activities. Threat intelligence and proactive defence to predict and proactively defend against cyberattacks Proactive maintenance and continuous improvement of the Cyber Security Management System to ensure effective protection and resilience is maintained … Management and continuous improvement of the Information Security Management System that is in place. Proactive assessment of information security risks and resolution of issues as required in collaboration with Data Privacy Counsel and the Legal team. This will include 3rd party suppliers and partners lifecycle. Ensuring compliance with contemporary cybersecurity and data protection laws, regulations and standards … Qualifications Essential experience: A proven track record of cyber and information security delivery, with relevant industry or academic experience to meet the requirements of the role. Delivery within a proactive cybersecurity system where monitoring and threat intelligence drive delivery alongside great response to incidents as they emerge, including in partnership with 3rd parties. Familiar with the application of security More ❯
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … you will be a hands-on manager, supporting customer engagements while also owning team performance against upsell and retention targets. As a leader, you will help your team balance proactive use case-driven expansion with consultative support, ensuring that every customer realises the full value of Soldo. You will collaborate closely with Sales, Pre-Sales, Onboarding, Professional Services, and … of team performance metrics, including upsell quotas, retention rates, and customer satisfaction scores. Hands-on engagement with high-potential or complex customer accounts to model best practices in relationship management and upsell execution. Ability to collaborate with the Head of Sales UK & I to develop and refine customer success strategies aligned with regional growth objectives. Support for team members More ❯
encourage you to apply and join our dynamic team. About You Key accountabilities, deliverables & KPIs, impact on business results Unified Communications & Infrastructure WAN (Flexnet including hardware and third-party management) LAN/Wi-Fi (Switches/WLC/AP's lifecycle & support management) Server/Communications rooms (including third-party support management) VM hosts/Nutanix (Management & lifecycle replacements and third-party support management) Operational Technology Systems Management - oversee and maintain factory automation systems (Siemens) Process optimisation - collaborate with production teams to streamline processes utilising technology Cyber Security - Implement and maintain cyber security measures for OT systems Data Analysis - Analyse production data (PLCs) to identify trends, anomalies & areas for improvement (Siemens) PCs, Terminals, PDAs … operational effectiveness Candidate profile (leadership & functional competencies) Functional Knowledge of factory IT & OT Infrastructure Interest & awareness in emerging technologies (Wi-Fi 6/IoT/5G/Edge) Project Management skills High-level troubleshooting across Network/Infrastructure/OT & Systems Leadership Excellent communication skills (articulating value creation) Stakeholder engagement (internal and external) Proactivemanagement and vision More ❯
and compliance of our business operations.They work in partnership with operational colleagues to build an embedded and integrated secure in operation capability, leveraging security tooling to provide automation and proactive risk management.The Secure in Operation and Assurance Manager's decisions and leadership are essential in protecting our customers and our business from potential threats and vulnerabilities.The Secure in Operation … regulatory frameworks. This position requires a person who is self-assured when communicating what's required. You will have a deep understanding of security standards and regulatory frameworks, risk management, security compliance, and governance. This role is hybrid (3 days in the office) & can be based in one of the following: London, Birmingham, Bristol, Manchester What you'll be … the Cyber Group Risk Category, ensuring our security policies, standards, and controls are embedded across all business operations and functions with proper second line oversight and reporting to enable proactive cyber risk management. Define how the secure in operation function will work and set out its ways of working in line with the strategy. Ensure that our business operations More ❯
You will lead a team of Delivery Managers and Scrum Masters, ensuring the maturity and effectiveness of delivery practices while aligning closely with business priorities. Key Responsibilities: Leadership & Line Management: Provide direct line management and leadership to a team of Delivery Managers and Scrum Masters. Foster a culture of continuous learning, mentoring, and career development to grow team … maturity and capability. Portfolio Delivery Oversight: Own the Business Align Teams portfolio-level delivery roadmap, ensuring alignment across business areas, visibility of delivery plans, and proactivemanagement of dependencies. End-to-End Delivery Ownership: Lead the full lifecycle delivery of technology change initiatives across cross-functional teams, including third-party partners. Resource & Dependency Management: Identify and secure … and implement best practices across the Business Align Teams, drawing on industry standards and emerging trends. Monitor performance and delivery outcomes, identifying opportunities for innovation and improvement. Governance & Risk Management: Lead the Scrum of Scrums and take ownership of portfolio-level risks and issues. Ensure these are visible to the technology leadership team and that appropriate mitigation strategies are More ❯
defence-ensuring that robust security controls are maintained in line with company policies and standards. This role will also serve as a key liaison across subsidiary cyber services, supporting proactive risk management, driving good governance practices, and overseeing audit readiness. Key Responsibilities Collaborate with IT, legal, and policy teams to develop, manage, and ensure compliance with industry regulations … approach Key Skills & Experience In-depth knowledge of cybersecurity frameworks such as NIST, ISO 27001, and CIS Proven experience in a similar governance-focused role involving internal controls, risk management, and audit readiness Strong ability to bridge the gap between technical teams and business stakeholders Experience working within complex or multi-subsidiary organisational environments is a plus Why This … a diverse portfolio of businesses. You'll work alongside talented professionals, shape a secure and scalable environment, and play a vital role in embedding best-practice governance and risk management processes. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sonovate
Sonovate products Build strong, long-lasting client relationships through effective communication. What Does Success Look Like in this Role? Strong Organisational Skills: You will have great organisational and time management skills with the ability to multi-task. Excellent Communication: You will communicate effectively across phone, email, our platform and ticketing systems. Proactive Relationship Management: You will provide … first-class support to our customers through diligent and accurate management of all service elements of our products, in a timely manner. Ownership and Accountability: You will be the voice of Sonovate, dealing with inbound and outbound contacts on a wide range of scenarios, during which you will deliver timely and appropriate solutions and responses according to customer needs … objectives. This is a KPI driven role where you will be rewarded directly based on the impact you have on service ticket resolution, active customer growth, customer satisfaction and proactive customer engagement. Duties and Key Responsibilities: Gain expert level knowledge of our product and market Become an expert user of the Sonovate portal to guide and support clients Manage More ❯
Sonovate products Build strong, long-lasting client relationships through effective communication. What Does Success Look Like in this Role? Strong Organisational Skills: You will have great organisational and time management skills with the ability to multi-task. Excellent Communication: You will communicate effectively across phone, email, our platform and ticketing systems. Proactive Relationship Management: You will provide … first-class support to our customers through diligent and accurate management of all service elements of our products, in a timely manner. Ownership and Accountability: You will be the voice of Sonovate, dealing with inbound and outbound contacts on a wide range of scenarios, during which you will deliver timely and appropriate solutions and responses according to customer needs … objectives. This is a KPI driven role where you will be rewarded directly based on the impact you have on service ticket resolution, active customer growth, customer satisfaction and proactive customer engagement. Duties and Key Responsibilities: Gain expert level knowledge of our product and market Become an expert user of the Sonovate portal to guide and support clients Manage More ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … generating results that allow our clients to thrive. What You'll Do We are seeking a Senior Sourcing & Vendor Manager who will be responsible for leading category and vendor management capabilities supporting the IT and Digital Products functions at BCG. This new role will sit within our Procurement organization but be fully dedicated to supporting the IT Platform Engineering … work collaboratively with the IT VMO and other functions across the vendor lifecycle. Given the scale of spend and complexity across teams, the role's breadth will span category management, strategic sourcing, renewals, vendor consolidation, supporting vendor management programs, and proactive commercial management to unlock significant cost savings and operational efficiency. Role Responsibilities In support of More ❯
Role Description As a Project Manager you will be responsible for the end to end management of projects to contracted time, quality, and budget requirements. This will involve leadership of a distributed project team in multiple locations, and the proactive identification, management and resolution of risks and issues throughout the full project lifecycle. The role requires a … background in technology or management consulting with experienced in leading large projects within the financial services industry. As a Project Manager at FNZ you may be involved in the delivery of a single large scale project or multiple smaller projects. This is a very client facing role and requires the ability to build strong relationships with customers, often at … Requirements The role operates within the Project Delivery team with a reporting line to a project manager or account director associated to the aligned client. Specific Role Responsibilities Delivery Management Manage the delivery of the project through the full project lifecycle, from initiation through to implementation. Ensure the project delivers in-line with the FNZ Software Delivery Lifecycle (SDLC More ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … client organization, generating results that allow our clients to thrive. What You'll Do We are seeking aSenior Sourcing & Vendor Managerwho will be responsible for leading category and vendor management capabilities supporting the IT and Digital Products functions at BCG. This new role will sit within our Procurement organization but be fully dedicated to supporting the IT Platform Engineering … work collaboratively with the IT VMO and other functions across the vendor lifecycle. Given the scale of spend and complexity across teams, the role’s breadth will span category management, strategic sourcing, renewals, vendor consolidation, supporting vendor management programs, and proactive commercial management to unlock significant cost savings and operational efficiency. Role Responsibilities In support of More ❯
Woking, England, United Kingdom Hybrid / WFH Options
Danaher - Global
D leadership, in organizational design, talent optimization Provide day-to-day HR guidance to people leaders and managers, in the areas of talent acquisition, leadership coaching, employee relations, performance management, career development, change management, compensation, and HR policy guidance and interpretation in line with legal compliance and regulations. Proactively partner across the global HR organization, sharing information, and … solutions that optimize the business value of the HR function. Partner with Global HR Centers Of Excellence (COE) on the execution of HR initiatives. In collaboration with the Talent Management, drive solutions in the areas of talent management, succession planning, leadership development and organizational effectiveness. In collaboration with Talent Acquisition and hiring managers, drive fulfilment of staffing plans … and diverse organization aligned to business strategy and ensuring robust succession plans are in place for key roles, strong development plans for key talent with the right opportunities, ensure proactive performance management and monitoring & presenting to the business of all KPIs of HR function (retention, internal fill rate, engagement). The essential requirements of the job include: BA More ❯
London, England, United Kingdom Hybrid / WFH Options
Strider Technologies
to deliver an exceptional client experience from contract signature to renewal, maximizing retention and expanding our footprint within existing clients. If you are passionate about client success, possess a proactive mindset, and believe in Strider’s mission to safeguard innovation, you could be the perfect fit for this role. Key Responsibilities Client Journey Ownership: Lead clients through every phase … to clients when they need it most. Ethical Leadership: Uphold confidentiality and integrity in all client interactions, maintaining the trust and security that is core to Strider’s mission. Proactive Client Management: Anticipate client needs and challenges, providing solutions before they escalate. Respond quickly to client requests, acting with urgency and professionalism. In every client interaction, we strive … in a fast-paced and sometimes self-directed, startup environment. Excellent verbal and written communication skills. Engaging personality who can connect with clients and resolve client concerns. Strong time management and organizational skills. Available to travel up to 25% for client engagements. Preferred (Bonus) Qualifications Previous experience in a Client Success role in a SaaS, DaaS, or Intelligence company. More ❯
experience in growing a portfolio through upselling and cross-selling, including identifying opportunities Developing account-specific strategies and growth plans, integrating data and market insights, and identifying strategic expansions Proactivemanagement of potential account risks and formulation and execution of mitigation strategies Creating and executing structured client engagement plans or Quarterly/Annual Reviews to further drive client … other KPIs, providing strategic insights to leadership Ensure client retention through regular engagement, identifying and mitigating risks before they impact the partnership Drive continuous improvement initiatives within the account management team to optimize processes and client outcomes Stay up to date with industry trends and market developments to anticipate client needs and adapt services accordingly Qualifications Experience managing a … portfolio of over $11m across 10-15 accounts 5+ years of experience in account management, client services, or customer success at IT Service and Custom Software Development companies Proven experience in developing and maintaining strong relationships with senior stakeholders within key accounts, ensuring long-term partnerships Experience in setting a high bar in service and experience for clients Strong More ❯
value-add. Superior presentation and storytelling skills in person and virtually. Experience in using CRMS and entering timely data and records on a daily/weekly basis Strong time management skills, sports-minded and enjoy competing with peers Proactive territory management, prospecting and "trailblazing" Bachelor's Degree or equivalent experience #J-18808-Ljbffr More ❯
outputs, information flow, key performance indicator monitoring and measurement components, ideation pipeline, and team/client review-approval process Contribute to the client corporate sustainability strategy by exceeding data management expectations and driving energy and sustainability performance improvement opportunities Provide analytics and data sets to the client with ESG framework alignment and reporting in mind, delivering through a team … of Analysts Provide strategic direction and guidance on energy, water, waste, GHG emission reduction/performance data results and trends, including projects recommendations Own, and improve upon, sustainability data management, leading the identification and resolution of data quality issues when observed Establish strong working relationships with account and client teams to ensure comprehensive support and leadership Contribute to SME … program components and performance targets to continuously improve performance as related to data results and management Review data-related sustainability project/pilot plans prior to launch for accuracy, recommending calibrations where needed to ensure outcomes align with performance improvement objectives Monitor and verify completed sustainability projects/pilots related to data management for effectiveness Work with sustainable More ❯