team providing services to our customers in Yorkshire and Lancashire. As the Housing and Customer Service Manager you will oversee the delivery of strong, high quality, customer focused and proactive housing management and support services to tenants and leaseholders in sheltered housing and retirement living schemes. As a leader, you will be responsible for premises and people management … to time. What will I be responsible for doing? You will play a key role in supporting our customers and our colleagues, including: Ensuring targets for voids, allocations, housing management and customer safety and wellbeing are met. Effective people management, supporting your team to ensure delivery standards are maintained and to respond to customer needs. Creating a positive … what would make me stand out from the crowd? To be a successful as a Housing and Customer Service Managerhere at YHG, you will have . Knowledge of housing management legislation and housing/tenancy management principles. Experience of managing a dispersed team of people. Experience of delivering exemplary customer service ideally to older people. Ability to build More ❯
team providing services to our customers in Yorkshire and Lancashire. As the Housing and Customer Service Manager you will oversee the delivery of strong, high quality, customer focused and proactive housing management and support services to tenants and leaseholders in sheltered housing and retirement living schemes. As a leader, you will be responsible for premises and people management … to time. What will I be responsible for doing? You will play a key role in supporting our customers and our colleagues, including: Ensuring targets for voids, allocations, housing management and customer safety and wellbeing are met. Effective people management, supporting your team to ensure delivery standards are maintained and to respond to customer needs. Creating a positive … what would make me stand out from the crowd? To be a successful as a Housing and Customer Service Managerhere at YHG, you will have . Knowledge of housing management legislation and housing/tenancy management principles. Experience of managing a dispersed team of people. Experience of delivering exemplary customer service ideally to older people. Ability to build More ❯
CTF and Sanctions Compliance To be a SME for regulatory compliance and Financial crime matters to the London Bank Branch staff To support the Head of Compliance in the management of compliance and regulatory risks, including liaison with the Regulator’s Financial Intelligence Authority and any other regulatory and law enforcement bodies. Responsibilities Perform on going transaction monitoring, on …/Manager or Head of Compliance for a review or decision Perform Compliance Review on respective business units on periodic basis, as per Compliance Review plan endorsed by Senior Management team Perform Control Effective Testing (CET) on selected key business areas, especially areas that poses higher risk in Compliance and/or AML Ensure all control gaps are identified … Compliance with Compliance/Anti-Money Laundering advisory to business team, when required Identify potential AML & Compliance process or policy improvements and communicate findings and recommendation to quality assurance management team Provide guidance and training, where required on areas of improvement Perform on going validation of monitoring strategies to ensure appropriate AML and Compliance governance and control Conduct timely More ❯
consistently excellent experiences across all customers. As an Account Manager you will play a critical role in driving both of these strategic objectives within strategic industry verticals through the proactivemanagement of customer relationships. Objectives and Key Results Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under … management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate. Essential duties and responsibilities Build and maintain excellent relationships with customers in accounts under your management by understanding their needs, ensuring exceptional service and seamless customer journeys Facilitate knowledge sharing between Account Managers and Service Relationship Managers responsible for supporting the … same customer accounts to ensure a cohesive approach and optimal customer outcomes Identify and nurture opportunities to grow revenue across the accounts under your management through cross-selling and up-selling, leveraging knowledge of Claranet UK’s full portfolio of products and services and support from relevant Sales Specialists where necessary Develop and maintain an understanding of relevant industry More ❯
and to ensure consistently excellent experiences across all customers. As a enterprise Account Manager, you will play a critical role in driving both of these strategic objectives through the proactivemanagement of our most strategic customer relationships. Objectives and Key Results Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn … in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate. Essential duties and responsibilities Build and maintain excellent relationships with customers in accounts under your management by understanding their needs, ensuring exceptional service and seamless customer journeys Facilitate knowledge sharing between Enterprise Account Managers and Strategic Customer Success … Managers responsible for supporting the same customer accounts to ensure a cohesive approach and optimal customer outcomes Identify and nurture opportunities to grow revenue across the accounts under your management through cross-selling and up-selling, leveraging knowledge of Claranet UK’s full portfolio of products and services and support from relevant Sales Specialists where necessary Develop and maintain More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
from the outset. This role will provide a great opportunity tomanage projects within the IT Portfolio (a mix of technical and non-technical work packages) using an agreed project management methodology and adhering to the USS Change Model For assigned projects, deliver through the recognised and agreed lifecycle to baselined time, cost & quality What you will be doing As … for, then please apply, regardless of whether you meet all the requirements outlined in this profile. To be successful in the role you will have: Strong knowledge of project management principles, governance, and risk control Industry-recognised project management certification or accreditation Experience in business and IT change projects as part of a project team Skilled in planning … by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯
Development Manager to drive Engineius growth by identifying, developing, and securing new business opportunities across the UK, while also ensuring long-term client satisfaction and retention through planning appropriate proactive account management and customer success strategies. The BDM will play a pivotal role in expanding the client base, with new sales through nurturing strategic partnerships, and promoting Engineius … Corporate and more. Develop and execute a structured sales pipeline to convert leads into long-term customers. Deliver compelling presentations and product demonstrations tailored to client needs. 2. Relationship Management Act as a trusted advisor, aligning Engineius solutions with client goals and operational challenges. Ensure a seamless transition from sales implementation to account management team. Build strong, lasting … and revenue forecasts. Meet or exceed quarterly and annual sales and retention targets. What Characteristics Are We Looking For Essential: Proven track record in B2B sales, business development & account management, ideally in Automotive or SaaS. Strong commercial acumen and negotiation skills. Excellent communication, presentation, and interpersonal abilities. Customer-focused mindset with a passion for delivering value. Proficiency in CRM More ❯
in a fast-paced, high-reward environment. Key Responsibilities: Build and manage relationships with brokers to help secure funding for SME clients Drive new business through outbound calls and proactive relationship management Manage the full sales cycle from lead generation to deal close Collaborate with internal teams to deliver tailored lending solutions Ideal Candidate: Background in commercial finance … SME lending, or broking preferred Alternatively, 1+ year of phone-based sales experience with a confident, target-driven approach Strong communication skills and a proactive, self-starting attitude Ambitious, coachable, and eager to grow with a scaling business What's on Offer: £35,000-£40,000 base salary + uncapped commission Office-based Monday to Thursday (Friday WFH) Join More ❯
managers to support planning and implementation in close collaboration with the customer Review and guide project vision and direction, implementation approach and key artefacts Direct early solution evaluation, including proactivemanagement of issues and effective engagement with executives, the account team, engineering, and product management Direct and mentor diverse teams, such as customers, partners, and colleagues in … a consulting and Architect with demonstrated leadership driving a digital transformation in a matrixed organization Experience with key areas of enterprise architecture including Salesforce Cloud, Integration Technologies, Master Data Management, and other Clouds like AWS. Ability to analyse, design, and optimize business processes via technology and integration Experience in guiding customers and project members in rationalizing and deploying emerging More ❯
Executive to work within our Client Services Team supporting our work across: CRM strategy, customer journeys and personalised communications Business insights, data analytics and data science Data strategy & data management Key Responsibilities Supporting the wider Client Services Team with translating client requirements into Data and Email briefs including objectives, component tasks, timeline, costs, and resourcing Producing and managing personalised … ensuring they are delivered efficiently, on brief and to a high standard Working with the Client Services Team to support QA and post campaign evaluation reporting on all campaigns Proactivemanagement of delivery commitments, liaising with the client and other agencies Support individual project finances including quoting and running time reports Working with the wider team on project … prioritisation, resource planning and booking Ownership of the weekly status reports and upward management of the team to ensure this is done and ready to present to clients Answering client questions and resolving client issues when they occur Keeping the Senior Account Manager/Account Director informed on a regular basis and escalating any areas of concern Building strong More ❯
GDPR compliance and data integrity. Requirements: Experience in data services or business improvements in operational or central services environments. Background in operational planning, capacity planning, or data & insight fields. Proactive workload management and analytical expertise. Ability to influence senior colleagues and lead teams. Leadership skills essential for managing high-performing teams. Water industry experience preferred but not mandatory. More ❯
basic fault finding · Back up colleagues when necessary - e.g., holiday, sickness, busy periods · Log call details using the call logging system within agreed timescales · Report reoccurring faults to enable proactivemanagement of such faults · Share expertise and technical information with team members · Build relationships with key stakeholder acounts at all times · Ensure boot stock and/or site More ❯
Employment Type: Permanent
Salary: £31000 - £32000/annum bonus, 25 days , pension , car
basic fault finding Back up colleagues when necessary - e.g., holiday, sickness, busy periods Log call details using the call logging system within agreed timescales Report reoccurring faults to enable proactivemanagement of such faults Share expertise and technical information with team members Build relationships with key stakeholder acounts at all times Ensure boot stock and/or site More ❯
Global Financial Broking firm in London . Positions available include: Client Onboarding KYC Associate (5 days a week) Administration Assistant - Financial Services Financial Market Making Company Wealth and Asset Management Firm Secretary/Administrator - leading City consultants Date: 5 May 2023 Sector: PA/SECRETARIAL Type: Permanent Location: London Salary: £28,000 - 35,000 per annum Email: Ref: BT889 … with PA or secretarial experience outside of the City or within smaller organizations looking to develop their careers. Responsibilities include: Providing PA support to the Partner and Director, including proactive diary management Supporting the team with administration tasks Assisting with monthly billing, cash collection, and financial obligations Arranging 'case surgeries' for client meetings Supporting client onboarding processes Answering … calls professionally and taking detailed messages Handling incoming post, scanning, photocopying, and filing documents Participating in team operations and process management Arranging travel and accommodation Processing expense claims Researching and booking networking events More ❯
ambitious Travel Sales Consultant to move to the exciting side of travel technology. Our client is a Travel Tech company that provides travel companies with technology to automate booking management and back-office processes. They are looking for a Business Development Manager to join them in their London office. The Role: They are looking for a highly motivated Business … of B2B companies. Previous experience in selling either travel or travel technology is highly desirable. Responsibilities This role encompasses all stages of the sales lifecycle and supporting activity, including: • Proactive prospecting via email, phone and networking events Establishing and developing relationships with travel agencies, tour operators and TMCs • Responding to incoming sales enquiries and co-ordinate pre-demo calls … of an initial contract term) • Led sales handover meetings to brief the Customer Delivery Team on new deals, working with the Sales & Marketing Manager to develop and implement a proactive account management plan for key customers • Liaising with existing customers to understand their current and future requirements • Develop relationships with a portfolio of existing customers and become the More ❯
that reshape customer thinking, and take control of the sales conversation to create value for both our clients and organization. Responsibilities of the position will include: Client Engagement & Relationship Management Working with Account Directors you will manage client relationships throughout the sales process, including follow-up post transaction Develop and nurture strategic relationships with key stakeholders within existing accounts … led approach Managing communication of price and scope changes with clients Proactively address roadblocks and align internal resources Coordinate with PM team on project changes and escalations Proposal & Quote Management Consult on & deliver all high-value request for proposals Collaborate with internal teams to customize proposals that address client pain points and opportunities Develop compelling, insight-driven proposals that … reinforce the value of our solutions Proactivemanagement of bid follow-up Drive revenue growth and by expanding existing customer accounts through upselling and cross-selling Working with Account Directors to develop and execute account growth strategies that align with customer goals and business needs Identify new revenue opportunities through consultative and curiosity mindset Strong self-starter with More ❯
IT teams to deliver a seamless experience for both our internal teams and customers. You will be tasked with ensuring the CRM supports lead generation, customer tracking, sales pipeline management, and reporting. Success Measures: Effective and proactivemanagement of issues and queries effectively. Strong ability to analyse data, create reports, and present findings in a way that More ❯
IT teams to deliver a seamless experience for both our internal teams and customers. You will be tasked with ensuring the CRM supports lead generation, customer tracking, sales pipeline management, and reporting. Success Measures: Effective and proactivemanagement of issues and queries effectively. Strong ability to analyse data, create reports, and present findings in a way that More ❯
IT teams to deliver a seamless experience for both our internal teams and customers. You will be tasked with ensuring the CRM supports lead generation, customer tracking, sales pipeline management, and reporting. Success Measures: Effective and proactivemanagement of issues and queries effectively. Strong ability to analyse data, create reports, and present findings in a way that More ❯
IT teams to deliver a seamless experience for both our internal teams and customers. You will be tasked with ensuring the CRM supports lead generation, customer tracking, sales pipeline management, and reporting. Success Measures: Effective and proactivemanagement of issues and queries effectively. Strong ability to analyse data, create reports, and present findings in a way that More ❯
IT teams to deliver a seamless experience for both our internal teams and customers. You will be tasked with ensuring the CRM supports lead generation, customer tracking, sales pipeline management, and reporting. Success Measures: Effective and proactivemanagement of issues and queries effectively. Strong ability to analyse data, create reports, and present findings in a way that More ❯
IT teams to deliver a seamless experience for both our internal teams and customers. You will be tasked with ensuring the CRM supports lead generation, customer tracking, sales pipeline management, and reporting. Success Measures: Effective and proactivemanagement of issues and queries effectively. Strong ability to analyse data, create reports, and present findings in a way that More ❯
connectivity systems, incorporating regional team insights. Conduct post-incident analysis and lead testing and benchmarking initiatives for new connectivity solutions. Develop automated alerting, health checks, and dashboards to support proactive system management. Required Skills & Qualifications: Strong background in low latency network engineering, including expertise in TCP/IP, multicast, and traffic shaping. Experience with packet capture and analysis tools More ❯
connectivity systems, incorporating regional team insights. Conduct post-incident analysis and lead testing and benchmarking initiatives for new connectivity solutions. Develop automated alerting, health checks, and dashboards to support proactive system management. Required Skills & Qualifications: Strong background in low latency network engineering, including expertise in TCP/IP, multicast, and traffic shaping. Experience with packet capture and analysis tools More ❯
connectivity systems, incorporating regional team insights. Conduct post-incident analysis and lead testing and benchmarking initiatives for new connectivity solutions. Develop automated alerting, health checks, and dashboards to support proactive system management. Required Skills & Qualifications: Strong background in low latency network engineering, including expertise in TCP/IP, multicast, and traffic shaping. Experience with packet capture and analysis tools More ❯