1 to 25 of 49 Remedy Jobs in England

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join an award-winning … supportive environment. The Role - Remedy Consultant (SC) As a Remedy Consultant (SC) , you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving ...

Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. ...

secure or regulated environments (e.g. central government, finance, defence, healthcare). Experience with at least two service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. ...

record in managing major incidents and driving RCA in complex, global environments . Hands-on experience with ITSM tools such as ServiceNow or BMC Remedy . Familiarity with operational resilience frameworks and DORA compliance . Experience in regulated industries with exposure to SOX, GDPR, PRA/FCA compliance. Strong ...

shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large ...

shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large ...

targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment is preferred. Knowledge of ITSM Remedy is a plus but not essential. Eagerness to expand your skills and knowledge within the IT field. This position offers a hybrid working model ...

Government Security Clearance 2+ years experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Good understanding of IT asset lifecycle management and inventory best practices Awareness of software licensing models (e.g. Microsoft, Adobe, Oracle) Strong analytical and reporting ...

with: AI(Ops), Intelligent Automation, Lean and Analytics Experience with tooling for Discovery, Monitoring and Patching Data lakes Modern Catalog Management ServiceNow, SMAX or Remedy is a plus UK Security Clearance: At least ...

resilient tooling implementations. Provide subject matter expertise across ITSM processes and tooling. Essential Skills Strong experience with ITSM/ITIL tooling (e.g., ServiceNow, BMC Remedy/Helix, CA SDM, Cherwell, Freshworks, ManageEngine ). In-depth knowledge of ITSM/ITIL/ITOM/eTOM frameworks (ITIL v4 preferred). ...

/ITIL/Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ServiceNow Extensive experience of working within the bounds of ITSM/ITOM/ITIL/eTOM processes, ideally, with accompanying certifications (E.g. ...

Government Security Clearance 2+ years experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Good understanding of IT asset lifecycle management and inventory best practices Awareness of software licensing models (e.g. Microsoft, Adobe, Oracle) Strong analytical and reporting ...

Solid ITIL understanding (SLAs, governance, service processes) Ability to interpret complex data and spot trends early Nice to Have Knowledge of ITSM tools (ServiceNow, Remedy, Cherwell) Experience in Digital Workplace/EUC environments Understanding of endpoint, identity or collaboration technologies Familiarity with product-led delivery and continuous improvement frameworks ...

independently and as part of a team Excellent communication skills with the ability to prioritise tasks effectively. Experience using ticketing systems such as BMC Remedy, ServiceNow, or Jira is desirable. Desirable (but not essential) Previous experience in an IT, technical, or technology-focused role Familiarity with databases or internal ...

tools such as HP ALM/QC, SQL, Excel, and basic scripting (e.g. PL/SQL, Java, VB, or C), Experience with JIRA and Remedy ISTQB Foundation Level Certification Desirable ISTQB Advanced Test Analyst or Technical Test Analyst certification Awareness of current and emerging testing technologies and strategies Reasonable ...

automation and process optimization. Your Profile Essential skills/knowledge/experience: (Up to 10, Avoid repetition) 5+ years in BMC Helix/Remedy ITSM architecture and delivery. Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting. Strong knowledge of ITSM processes (Incident ...

CMDB and ITSM modules. Identify opportunities for automation and process optimization . Your Profile – Essential Skills & Experience 5+ years in BMC Helix/Remedy ITSM architecture and delivery . Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting . Strong knowledge of ITSM ...

profitable, expanding software company with significant long-term potential. Keyword cloud: Servicenow Freshworks Ivanti BMC Servicenow Solarwinds ITSM Jira Atlassian Lansweeper BMC Helix BMC Remedy Freshservice Cherwell Ivanti HEAT Alemba vFire Axios IFS Dynatrace Splunk SolarWinds Datadog Jira Freshservice Halo New Relic Zabbix LogicMonitor Nagios Icing Ansible Puppet Chef ...

scalability, resilience, and automation. Key Skills & Competencies Strong experience in Telecom Assurance domain and ITSM transformation programmes. Expertise in ITSM platforms like Helix, Remedy and must have worked on the ITSM transformation programs. In-depth knowledge of Telecom OSS architecture and design mandatory. Familiarity with ITIL and enterprise architecture ...

Office applications (Word, Powerpoint, Excel, Teams, Sharepoint, OneDrive, experience of incident, problem and change processes and systems, experience of support of production IT services Remedy incident management system, Sharepoint on premises configuration and support (desirable) Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days ...

Office applications (Word, Powerpoint, Excel, Teams, Sharepoint, OneDrive, experience of incident, problem and change processes and systems, experience of support of production IT services Remedy incident management system, Sharepoint on premises configuration and support (desirable) Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days ...

attributes we would like to have: Strong self-awareness, excellent leadership and motivational skills, with expertise in performance analytics and CRM tools (e.g., ServiceNow, Remedy) and coaching methodologies. In-depth understanding of smart meter technologies and switching protocols, with a focus on regulatory compliance. Data-driven decision-making coupled ...

software. Proficiency PowerShell scripting. Endpoint protection and anti-virus management experience (SentinelOne). Experience with commercial incident, problem, and change management tools (BMC Remedy, Halo preferred). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. ...

andregulatoryrequirements Supportinternalandexternalauditsandriskmitigationactivities Analyseassetusagetoidentifycostoptimisationopportunities Produceclearreportingoninventory,compliance,usage,andfinancialimpact Supportbudgeting,forecasting,andvendordiscussionswithdata-driveninsights ImproveITAMprocesses,standards,andautomation ActasasubjectmatterexpertforITAMtoolsandCMDBprocesses AssistwithtestingoftoolingintegrationsandCMDB-relatedprocesses Whatyoullneed AbilitytoobtainorholdUKGovernmentSecurityClearance 3+yearsexperienceinITAssetManagementorarelateddiscipline ExperiencewithITSM/ITAMtools(e.g.ServiceNow,Remedy,Snow) Strongunderstandingofassetlifecyclemanagementandsoftwarelicensingmodels Knowledgeofhardwarelifecyclemanagementandvendorcontracts Stronganalytical,problem-solving,andreportingskills AdvancedExcelskills;PowerBIexperiencedesirable Excellentcommunicationandstakeholdermanagementskills Highattentiontodetailandabilitytoworkindependently Desirable:ITIL4,ServiceNowcertifications,managedserviceexperience,CMDBexpertise,andprocessimprovementexperience. IfyourelookingtomakearealimpactinaseniorITAMrolewithstrongvisibilityandinfluence,wedlovetohearfromyou. ...

Documentation & tooling : Expertise with Visio or draw.io for architecture diagrams; PowerPoint for executive decks; Word/Confluence for LLDs. Familiarity with change tools (ServiceNow, Remedy) and SharePoint governance. Validating/integrating component designs for LAN, firewall, F5, WAN, VPN, ZPA/ZIA + security controls. Owning overall solution architecture ...