1 to 25 of 28 Remote Monitoring and Management Jobs in England

From £35,000, depending on experience Job Type: Permanent, Full Time - 08:30 - 17:30 About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local … support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality ...

will be providing IT support to end users. Must have strong O365/GPO/Azure/Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure … courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional ...

client is a rapidly expanding, award-winning IT company based in Northampton. They partner with small to medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers … within a Managed Services Provider (MSP) environment. The role focuses on resolving day-to-day IT issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team ...

Following further and sustained growth, I'm pleased to say Brabner Fox is kicking off a new process today - in partnership with a regular client, an educational support services business, looking to secure a Huddersfield based IT Field Technician to own and undertake all activities that relate to the efficient … running of the technical service in schools. There is a high degree of presentational, customer service and technical skill required, operating as the face of this service provider to end users on site. This role reports directly to the Technical Director for Services, owning relationships for selected schools. This ...

lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality … across diverse commercial clients. Key Responsibilities Operational Leadership & Continuous Improvement Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas. Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards. Monitor, report ...

required The Role A fantastic opportunity for a 2nd Line Support Engineer to join a specialist technology organisation providing advanced support across cloud, security, and on-premise environments. This role sits within a dedicated technical team and reports directly into senior technical management. The successful candidate will handle escalated issues … contribute to compliance processes, and support automation-focused improvements across the business. Resolve escalated technical issues across server, cloud, and network environments Use scripting tools to automate tasks and improve internal workflows Assist in maintaining internal security and compliance frameworks Support the implementation and ongoing management of industry standards Manage ...

Technical Support Engineer to join our IT department.In this role, it will involve troubleshooting IT-related issues (in person, by telephone, messaging, or email) and making sure problems are resolved accurately and efficiently. An understanding of PC hardware set-up and configuration (imaging of PC/Laptops) is required, whilst … advantage. If you have current experience of working in an IT Service Desk environment, who has a good breadth of technical knowledge and excellent customer services skills, we would love to hear from you! Why work for us? Draper Tools is a family business with a rich history, a strong ...

else down. The Role We are looking for an experienced 2nd line IT Engineer that is passionate about providing outstanding support to our customers and their teams. This role focuses on delivering proactive IT support, leveraging your expertise across Microsoft and Google environments and working on both MacBooks and Windows … devices. You’ll play a key role in cyber security for our clients - providing guidance, implementing security solutions, and ensuring best practices are in place to protect their businesses from evolving threats. You will have a strong attention to detail, be confident, display initiative with customers, have a focused outlook ...

Site Visits) Salary : Up to £45,000 per annum Overview Our client is a newly established Managed Service Provider (MSP) with ambitious growth plans and a strong commitment to delivering exceptional service to its customers. As part of building its Helpdesk function from the ground up, our client is seeking … proactive, highly organised Helpdesk Lead to play a key role in shaping and developing the Service Desk operation. This opportunity goes beyond a traditional Service Desk position. It is ideal for an experienced IT support professional who wants to combine hands-on 1st and 2nd line support with operational responsibility ...

fantastic opportunity to learn from experienced professionals while gaining hands-on exposure to real-world IT environments, cloud systems, security tools, networks, and business-critical technologies. Role Configure and set up new IT devices for customers (both remotely and on-site) Support business servers, networks, and cloud environments Manage and … maintain Microsoft 365 and Active Directory environments Monitor systems through RMM tools, including backup and cybersecurity alerts Diagnose and repair IT hardware Answer incoming support calls and provide friendly, professional technical assistance Training Why choose our Network Engineer Level 4 apprenticeship? Our Network Engineer Level 4 apprenticeship is perfect ...

Systems Consultant (3rd Line/Infrastructure) - Hybrid Working - £55,000! Role : Systems Consultant Location : North West London (Hybrid – 3 days onsite/2 days remote) Salary : £45,000 - £55,000 (DOE) A highly respected London-based Managed Service Provider is looking for a Systems Consultant/3rd Line Infrastructure Engineer … Line Engineer within an MSP who wants to move into a more consultative, customer-facing infrastructure position, working with modern cloud-first and security-led environments. You'll play a key role in supporting and improving client infrastructure while developing deeper expertise across Microsoft cloud, security, and enterprise infrastructure technologies. ...

client is a respected IT outsourcing and managed services provider, delivering innovative IT solutions to SMEs across the South-East. They are passionate about technology, teamwork, and personal development – an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st–2nd Line) – Develop Your … Engineer (1st–2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You’ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities Act as the first line of support for all incoming client queries via phone and email. ...

client is a respected IT outsourcing and managed services provider, delivering innovative IT solutions to SMEs across the South-East. They are passionate about technology, teamwork, and personal development – an environment where you can truly grow your skills and advance your career. Service Desk Engineer (1st–2nd Line) – Develop Your … Engineer (1st–2nd Line) , you will be the friendly, knowledgeable first point of contact for clients. You’ll solve technical issues, maintain systems remotely, and support project delivery alongside experienced senior engineers. Key Responsibilities Act as the first line of support for all incoming client queries via phone and email. ...

passionate about technology, great with people, and ready to kick-start a career in IT support? Our client, an established Managed Service Provider (MSP) with over 20 years of industry expertise, is looking for a motivated Business IT Support Engineer Apprentice to join their growing team. This is a fantastic … opportunity to learn from experienced professionals while gaining hands-on exposure to real-world IT environments, cloud systems, security tools, networks, and business-critical technologies. About the company: Our client is a trusted provider of professional IT services, supporting businesses with: IT support & helpdesk services Server & network infrastructure Microsoft ...

Joining a fast paced and friendly team, as a senior IT technician you will be dealing with every day support issues, maintaining infrastructures and responsible for scoping, designing and implementing solutions for customers along side our project manager. Ideally this role is suited to someone who is keen to constantly … learn and push themselves to achieve. Fluent are growing fast and you would have the opportunity to grow with us. You will be part of a newly merged team, looking after our customers devices, physical infrastructures, IaaS and SaaS environments as well as security measures, connectivity and in some cases ...

Would you like to work for an award-winning IT Support and Managed Services provider, known for delivering world-class service with a personal touch? As a Microsoft Solutions Partner, this organisation specialises in Cloud Services, Managed IT Support, Cyber Security and Software Development. This is an excellent opportunity … Microsoft Support Engineer to join a skilled technical team in a fast-paced, client-focused environment. You will play a key role in delivering and supporting Microsoft cloud, server, and desktop solutions, contributing to technical projects and providing high-level support to a wide range of clients. The role ...

technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness … grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and ...

technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They are big advocates of supporting and developing employees so a willingness … grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple and ...

Mansfield. This is a great opportunity for someone with solid MSP or service desk experience who enjoys troubleshooting complex issues, working directly with clients, and gaining further exposure to cyber security and modern cloud environments. You'll be supporting a variety of SME clients across their Microsoft environments, networks and … security platforms, acting as an escalation point for 1st line engineers while working closely with senior engineers on projects and security initiatives. The Role As a Second Line Engineer, you'll be responsible for resolving escalated technical issues, supporting client infrastructure, and helping maintain secure and reliable IT environments. Your ...

Birchwell Associates are proud to be recruiting on behalf of a well-established and growing Managed Service Provider seeking experienced 2nd and 3rd Line IT Support Technicians to join their expanding team. Our client has built a strong reputation for delivering reliable, forward-thinking technology solutions to a broad client … base. With continued investment and growth, this is an excellent opportunity to join a business where progression, technical development, and meaningful client engagement are actively encouraged. The Role These positions are hands-on and client-facing, offering involvement in both reactive support and project delivery. Depending on your level ...

dynamic business committed to delivering service excellence. You'll play a key role in supporting clients across a variety of sectors, including care and legal services.The Role: You will provide high-quality remote support using PSA and RMM tools, manage telephone-based queries, and take ownership of technical issues through … resolution.Key Responsibilities: Deliver efficient, high-quality remote IT supportConfigure and maintain Microsoft 365 tenants (Exchange, SharePoint, Azure AD, Endpoint Manager)Install and configure Windows 11 and mobile devicesDiagnose and troubleshoot IT issues, including mail flow and client configurationMaintain clear, accurate documentation of completed workEnsure cyber security best practices are followed ...

area (Office-based with occasional client visits) Salary: £33,000 - £37,000 depending on experience Job Type: Full Time About the Role An established and growing Managed Service Provider in the Horsham area is looking for a Senior 2nd Line IT Support Engineer to join their technical team. This role … ideal for someone who enjoys solving complex technical issues, working across a variety of technologies, and supporting a diverse range of small and medium-sized business clients. You will be responsible for resolving escalated support issues, mentoring junior engineers, and contributing to project work including infrastructure upgrades, cloud migrations and ...

dynamic business committed to delivering service excellence. You'll play a key role in supporting clients across a variety of sectors, including care and legal services. The Role: You will provide high-quality remote support using PSA and RMM tools, manage telephone-based queries, and take ownership of technical issues … through to resolution. Key Responsibilities: Deliver efficient, high-quality remote IT support Configure and maintain Microsoft 365 tenants (Exchange, SharePoint, Azure AD, Endpoint Manager) Install and configure Windows 11 and mobile devices Diagnose and troubleshoot IT issues, including mail flow and client configuration Maintain clear, accurate documentation of completed work ...

Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support … team providing remote support to their customer base. The Role of Level 1 IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email ...

Great Benefits Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network. We’re growing rapidly — and we’re looking … enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service. If you love variety, enjoy visiting different clients, and take pride in doing the job right first time… this is your perfect next step. The Role: Onsite IT Support Technician ...