Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Are you a passionate problem-solver with a genuine interest in technology? Do you thrive on helping others and possess excellent communication skills? If so, Bluebell IT Solutions wants to hear from you! They are not looking for existing technical gurus; instead, they are seeking individuals with the right attitude, a thirst for knowledge, and a natural ability to connect … with people. If you're confident, eager to learn, and passionate about technology, they can teach you the rest! They are thrilled to offer an exciting and unique 3-year IT Apprenticeship opportunity, designed to launch your career in the IT industry. This isn't just a job; it's a comprehensive programme that will see you gain valuable, hands … on experience as a Microsoft IT Support Apprentice, directly progressing into a Level 4 CompTIA Network Engineer Programme. They are committed to nurturing talent and providing a clear pathway for your professional growth within their team. At Bluebell IT Solutions, they pride themselves on providing top-tier IT support and solutions to their diverse range of clients. They believe in More ❯
Employment Type: Advanced apprenticeships, Work From Home
sector leading client looking to recruit an IT Infrastructure Analyst on a full-time permanent basis. Our client is looking for an IT Infrastructure Analyst to join their team and play a key role in supporting the delivery of infrastructure projects. This is a hands-on position where you’ll work closely with the IT Infrastructure Lead and collaborate with … a wider global IT team. This opportunity is ideal for someone eager to advance their career in IT Infrastructure within a dynamic and expanding company. You’ll have the chance to work with a broad range of technologies and gain experience across different areas of the business. Key Experience Required: Take ownership of the IT Service Management toolset, ensuring it … is effectively maintained and utilized. Serve as an escalation point for the service desk, helping to assign and resolve issues promptly while clearly communicating task urgency and impact. Keep accurate, well-organized records of infrastructure assets, configurations, workflows, and changes to support clarity, compliance, and scalability. Manage the setup, upkeep, and support of core IT infrastructure, covering servers, storage systems More ❯
sector leading client looking to recruit an IT Infrastructure Analyst on a full-time permanent basis. Our client is looking for an IT Infrastructure Analyst to join their team and play a key role in supporting the delivery of infrastructure projects. This is a hands-on position where you’ll work closely with the IT Infrastructure Lead and collaborate with … a wider global IT team. This opportunity is ideal for someone eager to advance their career in IT Infrastructure within a dynamic and expanding company. You’ll have the chance to work with a broad range of technologies and gain experience across different areas of the business. Key Experience Required: Take ownership of the IT Service Management toolset, ensuring it … is effectively maintained and utilized. Serve as an escalation point for the service desk, helping to assign and resolve issues promptly while clearly communicating task urgency and impact. Keep accurate, well-organized records of infrastructure assets, configurations, workflows, and changes to support clarity, compliance, and scalability. Manage the setup, upkeep, and support of core IT infrastructure, covering servers, storage systems More ❯
Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping people solve problems, this could be the perfect next step. What You'll Be Doing In this … role, you'll be the first point of contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets - updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge with on-the-job … learning. Organising your tasks to stay ahead of client expectations. Maintaining professional, clear, and friendly communication at all times. Representing Sharp IT Services with professionalism and integrity. What We're Looking For We're after someone who's not just technically curious, but also people-focused and motivated to grow. Ideally, you'll bring: A personable, professional, and approachable manner More ❯
for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high … quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT … support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential: Previous experience working in an MSP environment. Strong technical knowledge of Windows, MacOS, iOS, Android, networking, cloud technologies, and cybersecurity. Experience with RemoteMonitoringandManagementMore ❯
for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high … quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT … support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential: Previous experience working in an MSP environment. Strong technical knowledge of Windows, MacOS, iOS, Android, networking, cloud technologies, and cybersecurity. Experience with RemoteMonitoringandManagementMore ❯
for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high … quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT … support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential: Previous experience working in an MSP environment. Strong technical knowledge of Windows, MacOS, iOS, Android, networking, cloud technologies, and cybersecurity. Experience with RemoteMonitoringandManagementMore ❯
Employer description: Arcom offers an extensive range of IT support and business telecoms services including, cloud services, data security, IT consultancy, business mobiles, Business broadband, VoIP telephone systems and unified comms. Acting as an extension of many organisations’ IT departments, the team at Arcom IT resolves everyday issues professionally and responsively allowing our clients to focus on running their businesses. … will be working as a member of the Tech Services department. This role provides an excellent opportunity to start your career in IT support. We operate in a flexible and relaxed environment, encouraging our engineers to learn and grow. If you’re looking for a role that offers both remoteand on-site work, this could be ideal for you. … This is a great opportunity for someone with strong technical troubleshooting skills, excellent customer service, and a desire to grow within a dynamic IT services team. Responsibilities: Provide remote support to customers’ IT and telecom networks. Handle support telephone calls and emails directly from customers. Work towards a target of first-time fix for all issues. Escalate unresolved issues to More ❯
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion … of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering ouremployees around the world . The Opportunity: ECI is seeking an enthusiastic, personable, and qualified Service Desk Analyst with proficiency in a range of technologies and highly adept … problem-solving skills to join our amazing team of Technologists. In this role, you will provide end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. The successful Service Desk Analyst will "see the world through the eyes of the customer" delivering world class desktop support and end-user server administration for all More ❯
The Precision Health Informatics Data Lab, led by Professor Richard Dobson, is motivated towards enabling a “panoramic” view of patients that is precise, predictive, preventative and participatory, through the integration of traditional ‘omics data with data derived from mHealth, electronic patient records, knowledge graphs. The group works closely alongside the National Institute for Health Research Maudsley Biomedical Research Centre (NIHR … Maudsley BRC) supporting their translational research into novel tests, treatments and technologies to understand and treat mental disorders. About the role: Our RADAR-Base platform is pioneering the future for mHealth technology in remotemonitoringandmanagement of health data. The RADAR-base platform is used in numerous research fields, spanning over 20 disorder areas in 54 studies. The Data … Scientist will play a pivotal role in expanding the utility of the RADAR-base platform, and by doing so, will impact the pace and quality of mobile health research globally. The insights gained from the data analysis will directly influence health research and leading to more personalised and timely interventions for individuals in a wide variety of disease areas. Your More ❯
Live Digital - SaaS Recruitment Agency provided pay range This range is provided by Live Digital - SaaS Recruitment Agency. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide … first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot infrastructure components including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review … and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices andremote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding andMore ❯
Helpdesk Technician Apprentice Apply From: 13/12/2024 Learning Provider Delivered by QA LIMITED Employer DATASYSTEMS (MIDLANDS) LIMITED Vacancy Description Use our Ticketing System to work on and resolve helpdesk tickets & service requests and escalate to senior helpdesk engineer if required Monitor background systems to ensure client devices, servers and networks are working correctly and secure Liaise with … third-party suppliers, working between them and the client to troubleshoot and resolve issues Maintain up-to-date documentation of any changes, logins or other critical information. Review remotemonitoring & Management (RMM) dashboard and apply remediation actions as indicated by our processes Communicate to the client the status of their ticket every step of the way, notify them of any … IT Helpdesk Technician Apprentice Employer Description Datasystems (Midlands) Limited are an IT Managed Service Provider (MSP) based in Cannock, Staffordshire, supporting companies across the UK with their IT equipment, and providing cloud services, communications, and a range of other related services. We are a forward-thinking company with a growth mindset, seeking an apprentice to join the team in providing More ❯
Get AI-powered advice on this job and more exclusive features. This range is provided by Peaple Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Peaple Talent IT Infrastructure Analyst | London | On-Site 4 days per week | Permanent | Up to … sector leading client looking to recruit an IT Infrastructure Analyst on a full-time permanent basis. Our client is looking for an IT Infrastructure Analyst to join their team and play a key role in supporting the delivery of infrastructure projects. This is a hands-on position where you’ll work closely with the IT Infrastructure Lead and collaborate with … a wider global IT team. This opportunity is ideal for someone eager to advance their career in IT Infrastructure within a dynamic and expanding company. You’ll have the chance to work with a broad range of technologies and gain experience across different areas of the business. Key Experience Required: Take ownership of the IT Service Management toolset, ensuring it More ❯
CONNECT LTD Vacancy Description Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket. Delight our Clients with a Friendly, Quick and Helpful Experience. Provide the Client with basic remote troubleshooting. Use of our Ticketing System. Work on and resolve Helpdesk Tickets & Service Requests using our Ticketing System. Manage and record all … that Client Documentation is well maintained. Split tickets that have several issues into their own individual ticket. Ensure that tickets aren’t “stale” throughout the process. Use of our Monitoring & Management Tool. Review RMM dashboard and apply remediation actions as indicated by our Processes. Review regularly scheduled/automated actions as indicated by our Processes. Assist the projects team with … their ticket every step of the way, notifying them of any changes or outages related to their issue. Submit Timesheets & Expense reports as indicated in their SOPs. Identify, communicate, and mitigate potential risks to the Front Line Team Leader and Clients. Follow the schedule provided by the Service Delivery Manager or Service Coordinator/Dispatcher. Follow Standard Operating Procedures (SOPs More ❯
Birmingham, West Midlands, England, United Kingdom
Global 4 Communications Ltd
Hours: 8:30 – 5:30 Monday to Friday + OOH Support Location : Birmingham, West Midlands Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further … this is worth exploring! We're not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Now, we're expanding … our dynamic team and seeking driven, dedicated individuals to join us on our journey. What will you be doing? · Visiting Client sites to provide IT & Telco solutions as a field engineer. · Work with the other members of the Technical Teams and together act as a single point of contact for IT & Telco issues, changes and queries. · 2nd & 3rd line end More ❯
England, United Kingdom Senior Helpdesk Technician Truly SMB Castle Donington, England, United Kingdom 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with … On-Site at our Castle Donington Office – 5 days per week Job Type: Full-Time Reports To: Head of Client Services About the Role We are seeking a proactive and technically skilledSenior Helpdesk Technicianto join our fast-paced Modern Work team. This role is ideal for someone with a strong background in IT support, particularly within MSP/SMB environments … who thrives on resolving complex technical issues and delivering exceptional service. Key Responsibilities Working on 2 nd and 3 rd line tickets, owning until resolution. Act as an escalation point for the Helpdesk Technicians, resolving complex technical issues across a wide range of technologies. Taking first calls from clients and owning tickets through to resolution. Troubleshoot and resolve networking issues More ❯
Second Line Technician role at Aluminum Window Designs Ltd . Job Overview We have a fantastic new job opportunity for an Onsite IT Field Support Engineer with strong troubleshooting and user-facing skills to provide onsite deskside technical support. As an Onsite IT Field Support Engineer , you will provide desktop support, respond to first and second line service tickets, escalate … issues as needed, and coordinate with third-party vendors for warranty repairs. Duties Resolve level 1 and 2 support cases related to end-user issues, infrastructure, and projects. Manage client expectations throughout troubleshooting. Handle incidents related to Mail/Office 365, connectivity, VIP issues, file restores, remote access, and password resets. Perform system maintenance like patching and upgrades. Manage Active … Directory tasks such as user management, password resets, and group policies. Utilize support tools like RMM and Mobile Device Management (InTune). Candidate Requirements Experience with remoteand deskside support. Excellent client-facing skills. Good understanding of Windows OS and networking basics. Passion for helping people and explaining technical concepts clearly. Flexibility for occasional overnight stays at client sites. Benefits More ❯
role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical … content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their careers. Job Description Job Overview: We are seeking a skilled and proactive IT Systems Administrator to join our small, dynamic IT team. The ideal candidate will have a strong track record … in managing IT infrastructure projects from planning through to implementation, ensuring alignment with business objectives and timelines. In addition to project delivery, the role involves offering responsive technical support, troubleshooting hardware and software issues, and assisting users to ensure seamless operation of IT systems. This dual-focus position requires excellent communication skills, a collaborative mindset, and the ability to balance More ❯
Doncaster, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: MSP Implementation Consultant - Candidates must have 3+ years experience within the Managed IT Service Provider industry. Location: Remote (UK applicants only) Employment Type: Full Time About the Role: Are you ready to make an impact in the Managed IT Service Provider industry? Do you have experience within an IT Support role … Have you previously implemented PSA, RMM or ticketing systems? As an Implementation Consultant , you'll play a critical role in delivering and optimising core systems like PSA, RMM, and reporting platforms for MSP businesses worldwide. By tailoring solutions to their unique business needs, you’ll drive measurable outcomes, enhance efficiency, and help partners achieve sustained success. At the heart of … this role is collaboration, innovation, and the drive to stay ahead in an ever-evolving industry. If you have MSP experience and thrive in a dynamic, fast-paced environment, this could be your perfect fit! What You'll Be Doing Manage multiple implementation projects from start to finish, ensuring seamless execution. Act as the primary contact, training stakeholders and end More ❯
Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their … customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow agreed … processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes Strong organisational skills are necessary with the ability to More ❯
is to empower entrepreneurs to do immense good. Since 2015, we’ve raised over $10 billion for impactful social causes. We provide end-to-end giving infrastructure, pioneering research, and a global network of experts to help tech leaders become strategic philanthropists. Our 1900+ members include leaders from Airbnb, UiPath, Dropbox, Skype, Spotify, and Uber. Role Overview We’re looking … for an IT & Data Administrator to join our Tech team. You will support our global team by managing hardware, applications, and data protection, reporting to our Interim Director of Product and Tech. This role offers an opportunity to enhance our IT and data security processes. In Your First 6 Months You’ll Own endpoint management using MDM and RMM tools. … Manage our Google Workspace account, oversee user permissions, and lead a domain migration project. Handle IT asset inventory, including hardware and storage. Collaborate with our Risk & Compliance Officer to mitigate cybersecurity risks, including training staff and enforcing policies. Manage technical onboarding and offboarding, including setting up and returning laptops, and training new staff. Serve as the primary tech support contact More ❯
Title: Associate Director, Procurement Location: UK/Remote Reports to: Director of Finance Department: Finance, Procurement Team Employment Type: Full-time About Atlas Technica Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our … uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values , thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while … promoting professional and career development for our Team Members. Join Atlas Technica now! The Associate Director, Procurement is a key member of the Finance team, reporting to the Director of Finance. As we scale, the procurement function becomes critical to managing our vendor ecosystem, maintaining regulatory compliance, and delivering value-added services. Role Summary We are seeking a strategic andMore ❯
2nd Line Support Engineer Coventry – Up to £30,000 Managed Service Provider Are you a 2nd Line Support Engineer looking to step up in a thriving and supportive MSP environment? A well-established Managed Service Provider based in Coventry is looking to add a confident and capable 2nd Line Engineer to their growing support team. With over 15 years in … the industry, they’ve built a solid reputation for delivering high-quality IT services to a broad range of clients, and they’re now looking for someone to grow with them as they continue to expand. What you’ll be doing: Providing 2nd Line support across a variety of customer environments Working with Microsoft technologies, including Windows Server, Azure, Office … and Active Directory Managing and troubleshooting backup and disaster recovery solutions using Datto Monitoring, automation and patch management using Kaseya Supporting networking infrastructure including firewalls, switches, routers, and VPNs Escalating complex issues to 3rd Line where appropriate and working closely with senior engineers What they’re looking for: Strong experience in a 2nd Line or similar technical support role Solid More ❯
Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of … driving sustainable and healthy growth over the long term. Service Desk Senior Analyst – Lyra Technology Group Lyra Technology Group is seeking a Service Desk Senior Analyst to join their team at CMS Group . The Service Desk Senior Analyst plays a critical leadership and operational role within the Service Desk, ensuring consistent delivery of high-quality IT support. Acting as … both a technical escalation point and a team mentor, the Senior Analyst is responsible for improving service desk efficiency, managing major incidents, supporting customer satisfaction, and contributing to strategic initiatives. This role combines deep technical knowledge with leadership, customer service excellence, and process improvement responsibilities. About CMS Group ... CMS Group is a well-established, fast-paced Managed Service Provider More ❯
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
Tristar Tech Solutions
2nd Line IT Helpdesk Technical Support – Permanent A rare opportunity to join a leading MSP and gain a solid grounding in delivering IT services with further progression options. Due to continued growth, a role has been newly created for a further team member within Tristar Tech Solutions based in Welwyn Garden City. This is the ideal job for driven individuals … looking to accelerate their exposure and experience of technology solutions within a fast-paced, growing, supportive and nurturing environment. Tristar Tech Solutions offer key training opportunities, and a clear growth and progression path for your career, including paid certifications. This exciting role will consist of Service Desk and Fieldwork with flexibility of being office-based or a mix of working … from home. Duties & Responsibilities The role will include working with and therefore requires experience of; MS Office Applications Office 365 Setup, Configuration andManagement Backup Technologies Windows 10 and Windows 7 VPN configurations andmanagement Virtualisation software such as Hyper-V/VMWare/OnApp Windows Server 2019/2016/2012 Active Directory, DHCP and DNS, TCP/IP More ❯