Basingstoke, England, United Kingdom Hybrid / WFH Options
Hotality IT Solutions
We provide IT Support, Wi-Fi, phone systems, CCTV, networking, in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 3rd Line Engineer working 09:00-18:00 weekdays. Your role would include a … mixture of project work and IT Support, and you would need to be experienced in most of these areas: Configuration & Setup of Windows Servers, Active Directory, DHCP and DNS Installing and configuring VMware ESXi and HyperV Deploying and setting up server and network hardware, including firewalls and VLAN's … not a work-from-home role. A typical week might look like this, although obviously it varies with the number of projects or IT support needed: Monday - building a ... More ❯
Job Description Job Purpose We seek a talented, creative and technical individual to join our team of customer support engineers at ICE Clear Credit. You will be responsible for partnering with ICE Clear Credit and ICE Link customers to provide operational process, system interface training, onboarding and trouble-shooting … and measuring them against expected system behavior to provide customers with case resolution. You will act as a primary escalation point for internal production support queries and will work closely with service delivery, systems operations and account management teams. You will be expected to participate in the design, implementation … shell scripting is preferred Experience setting and supporting conformance testing preferred Must be able to multi-task, prioritize and escalate when appropriate Previous IT Support experience preferred Bachelor's degree or equivalent More ❯
partnered with a growing business in the Wiltshire area looking to recruit an IT Manager. This role would be suitable for an experienced IT Engineer looking to step-up to become an IT Manager. You will be responsible for managing our client’s IT, and support on the More ❯
partnered with a growing business in the Wiltshire area looking to recruit an IT Manager. This role would be suitable for an experienced IT Engineer looking to step-up to become an IT Manager. You will be responsible for managing our client’s IT, and support on the More ❯
partnered with a growing business in the Wiltshire area looking to recruit an IT Manager. This role would be suitable for an experienced IT Engineer looking to step-up to become an IT Manager. You will be responsible for managing our client’s IT, and support on the More ❯
multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and … provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved … isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing More ❯
multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and … provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved … isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing More ❯
london (tottenham), south east england, United Kingdom
Palo Alto Networks
and financial health resources, and our personalized learning opportunities - just to name a few. Job Description Your Career Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases … isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing … if you do not meet these requirements, we will be unable to proceed with your application. 8+ years of deep technical knowledge and technical support with a strong customer focus or related experience Advanced certifications such as CCIE/JNCIE/CISSP– an advantage Excellent written and spoken communication More ❯
employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level … JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after … them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t More ❯
employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level … JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after … them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t More ❯
