1 to 25 of 54 Service Desk Analyst Jobs in England

Service Desk Analyst – (Service Desk, Windows, O365, AD, Active Directory, Office 365 Patching, DNS, DHCP, Ticketing, ITIL) – Permanent – Stoke On Trent/Hybrid Charles Simon Associates are currently looing for a Service Desk Analyst on an initial 3 month contract basis … January 2026 Location: Stoke on Trent/Hybrid (onsite twice a week) Day Rate: up to £150 Per Day Skills/Requirements for the Service Desk Analyst: Previous experience within a Service Desk is vital within this role Excellent troubleshooting and problem solving skills Extensive ...

summary As a Support Service Desk Analyst, you will be responsible for being a team member of the 1st Line Service Desk team that will be responsible for providing 1st line ICT support for the Group. Acting as a point of escalation for the Associate … Service Desk Analysts. You will need to have experience of Information Technology Infrastructure Library (ITIL) service principles and processes with experience in Service Delivery, in particular the areas of incident and request management. You should have good interpersonal skills and be comfortable building relationships with customers ...

Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to Friday An established public sector programme is seeking a Service Desk Analyst to join its Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst will be the first line of support on a busy helpdesk, dealing with IT issues. Following a successful probation period, you will be able to work from home up to 2 days a week. The Role The Support Analyst/Service Desk Analyst ...

summary Service Desk Analyst The Service Desk is the single point of contact for all Digital related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal business impact … Trust within agreed service levels and clinical/business priorities. The Service Desk also provides a mechanism for users to request and receive pre-defined; pre-authorised standard services, for example, new starters, new hardware requests, and/or new software requests. Other teams in the Digital ...

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well ...

Service Desk Analyst (Level 1/Level 2) Middlesbrough, Teesside (On-site with some flexibility depending on business needs) Competitive salary, dependent on experience Company Overview Our client is a well-established business based in Middlesbrough, operating across the UK and internationally. With a strong reputation … environment to support their people, operations, and customers. They are now looking to strengthen their IT support function with a proactive L1/2 Service Desk Analyst who enjoys solving problems, supporting users, and being part of a close-knit technical team. The Role As a Service ...

have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time permanent basis. You will need to be resident in the local area and hold a full UK driving licence and car. Summary … Service Desk Analyst role Salary: £32,000 - £33,000 Location: St Albans - Hybrid 3 days in office with travel to other offices across South East Type of Contract: Permanent Hours: Weekly shift rotation, 8:00am - 4:30pm, 8:30am - 5:00pm, 9:30am - 6:00pm Benefits ...

enthusiastic and innovative Junior IT Service Desk Analyst looking for a new fast paced challenge which will enhance your skills and ability even more? Are you customer focussed and efficient and want to take your career to the next level? Do you live in Northampton … local area? Look no further this is the role for you. Work place: My very professional, friendly, and successful client have a large service user base which needs support in many elements of Information Technology. This highly professional company has created an additional role for a Junior Service ...

developing unique 'hybrid' web and voice customer journeys, in addition to expanding our range of products. By combining smart technology with world class human service, we help match small business customers with the right energy, insurance, connectivity and finance providers and products - with speed, convenience, clarity and trust. … support our continued growth and exciting plans, we’re looking for a Service Desk Analyst to join our Tech Operations Team in London and work in a fast-paced environment where innovative ideas and projects come to life. In the role of Service Desk Analyst ...

Customer Service Desk Analyst –Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should have … some of the following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most ...

Service Desk Analyst Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities of a Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles Responsible for working in adherence to all policies ...

Service Desk Analyst Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities of a Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles Responsible for working in adherence to all policies ...

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth - Portsdown Hill Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure … private cloud environment. This role is ideal for individuals with experience in IT support or service operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents ...

summary We are seeking a highly motivated and dedicated individual with proven leadership skills and extensive experience in Information & Communication ( ICT )Service Desk operations. The ideal candidate will possess a minimum of five years' experience in NHS ICT Service Desk support and at least two years … Blame - Just and Learning" culture is essential. Main duties of the job oOversee the day-to-day operational management of the Service Desk in collaboration with other senior analysts.oBalance responsibilities across Service Desk system administration, configuration, documentation, call handling, and team HR administration.oDrive continuous service ...

Service Desk Analyst - Bristol An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face … Temple Meads and the Bus Station. In order to be considered for this role the following experience is required: Previous experience in a Service Desk/Tech Support role/1st, 2nd Line Strong Customer Service skills Technical support experience gained in a Microsoft environment Windows ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst will be the first line of support on a busy helpdesk, dealing with IT issues click apply for full job details ...

Role: Service Desk Analyst (SC Clearance Required) Job Type: Permanent Location: Warrington, United Kingdom Join us as a Service Desk Analyst - this is a great opportunity to grow your experience in a fast-growing global IT company. Careers at TCS: It means more … brightest global minds in the industry. Support many of the biggest brands in the UK and worldwide. Job Purpose and primary objectives The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to the accounts designated users. Activities ...

Role: Service Desk Analyst (SC Clearance Required) Job Type: Permanent Location: Warrington, United Kingdom Join us as a Service Desk Analyst - this is a great opportunity to grow your experience in a fast-growing global IT company. Careers at TCS: It means more … brightest global minds in the industry. Support many of the biggest brands in the UK and worldwide. Job Purpose and primary objectives The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to the accounts designated users. Activities ...

Role: Service Desk Analyst (SC Clearance Required) Job Type: Permanent Location: Warrington, United Kingdom Join us as a Service Desk Analyst - this is a great opportunity to grow your experience in a fast-growing global IT company. Careers at TCS: It means more … brightest global minds in the industry. Support many of the biggest brands in the UK and worldwide. Job Purpose and primary objectives The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to the accounts designated users. Activities ...

looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls … emails. To ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results ...

looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls … emails. To ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results ...

Service Desk Analyst We are looking for a proactive and customer-focused Service Desk Analyst to join an IT support team. This role is ideal for someone with strong technical fundamentals, excellent communication skills, and the ability to provide high-quality support … network-related issues Escalate complex incidents to senior teams where appropriate Maintain accurate ticket records and documentation Deliver a consistently high level of customer service and support Essential Skills & Experience Previous experience in a Service Desk/IT Support role Strong working knowledge of Windows OS (Windows ...

Service Desk Analyst - 1st Line - Liverpool Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in central Liverpool. In this role, you will be the first line … starting salary of £24,000 - £27,000 + benefits. To apply press apply now or send your CV to matthew.leach @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1st Line/Liverpool Circle Recruitment is acting as an Employment Agency in relation to this ...

Customer Service Desk Analyst Location : KAPPTURE House, Outrams Wharf, Derby DE21 5EL Salary : £25,000 per annum Hours: Full time Are your ready to start your IT Customer Support career? Our client, Kappture, is an award-winning technology company which develops and builds robust hospitality technology solutions … house for large event organisers and demanding businesses worldwide. They are now looking to recruit a Customer Service Desk Analyst to join their growing team. What you’ll do: Inbound Call Handling: Answer incoming calls promptly and professionally, providing support for various IT-related issues. Initial Triage ...