26 to 50 of 56 Service Desk Analyst Jobs in England

IT Service Desk Analyst

Hiring Organisation
Heron Foods
Location
North Ferriby, North Humberside, United Kingdom
Employment Type
Permanent
Salary
GBP 26,000 Annual
Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull! Are you passionate about providing exceptional technical support in a dynamic retail environment? Heron Foods is looking for a dedicated IT Service Desk Analyst/First Line Support Technician to join ...

Service Desk Analyst

Hiring Organisation
Heywood
Location
Altrincham, England, United Kingdom
About you Are you... A naturally helpful person with a passion for customer service? Highly organised, with a methodical approach to solving problems? Able to work independently and collectively? Able to communicate to the highest standards and explain technical concepts to technical and non-technical people … eager to work collaboratively across multiple teams delivering an exceptional customer experience, this could be the role for you! The role The Service Desk is currently a team of ten and are the single point of contact for Heywood customers for incident management and service requests. Your ...

Technical Service Desk Analyst

Hiring Organisation
Rise Technical Recruitment
Location
Bromsgrove, Worcestershire, United Kingdom
Employment Type
Permanent
Salary
£27000 - £32000/annum
Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers … standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate ...

Service Desk Analyst

Hiring Organisation
Avencia Consulting
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
hiring a Service Desk Analyst to join a growing IT team in a brand-new Leeds office . You'll provide 1st line IT support to users across a global business, handling issues via phone, chat, tickets and walk-ups. This role suits someone who enjoys problem … solving, delivering great customer service, and working in a fast-paced environment. What you'll do: Provide 1st line support across hardware, software and networks Log, manage and resolve tickets using a service management tool Escalate complex issues to specialist teams Deliver a positive end-user experience What ...

Technical Support Engineer / 2nd Line IT Service Desk Analyst

Hiring Organisation
AWD Online
Location
Taunton, Somerset, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 Annual
Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work ...

Service Desk Analyst

Hiring Organisation
Clarify Consultancy Ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£24,000 - £28,000 per annum
client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient 1st Line Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries … remotely via email and phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional ...

Service Desk Analyst

Hiring Organisation
BDS (Northern) Limited
Location
Camden, London, United Kingdom
Employment Type
Permanent
Salary
GBP 170 - 175 Daily
Recruitment are looking for a a Service Desk Analyst to join our Client's thriving IT team on an initial agency basis until September with likely extension. The role will be primarily based at our the head office in Kings Cross with 1 day per week from … assets (laptops, desktops, mobiles) through their lifecycle, from setup to end-of-employment processes. Criteria. A qualification in a related field Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems. Strong troubleshooting skills for Microsoft Office, Outlook and basic ...

Service Desk Analyst

Hiring Organisation
BDS (Northern) Limited
Location
Camden, Greater London, King's Cross, United Kingdom
Employment Type
Permanent, Contract, Temporary
Salary
£170 - £175/day
Recruitment are looking for a a Service Desk Analyst to join our Client's thriving IT team on an initial agency basis until September with likely extension. The role will be primarily based at our the head office in Kings Cross with 1 day per week from … assets (laptops, desktops, mobiles) through their lifecycle, from setup to end-of-employment processes. Criteria. A qualification in a related field Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems. Strong troubleshooting skills for Microsoft Office, Outlook and basic ...

Service Desk Analyst

Hiring Organisation
Gleeson Recruitment Group
Location
West Midlands, United Kingdom
Employment Type
Permanent
currently recruiting for two IT Support Technicians to join a growing Service Desk function. We are looking to bring in enthusiastic and capable IT Support professionals who are keen to develop their careers within IT support. These roles will act as the first point of contact for internal … M365, Exchange, Intune) Supporting onboarding/offboarding and ensuring users have the tools they need Spotting recurring issues and contributing ideas to improve the service desk Delivering exceptional support to all users, including executive stakeholders Strong aptitude and problem-solving mindset Positive personality with excellent communication skills ...

1st Line IT Service Desk Analyst

Hiring Organisation
American Golf
Location
Warrington, Cheshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across … business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided ...

Service Desk Analyst

Hiring Organisation
EXL Service (UK) Ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Service Desk Analyst plays a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully on-site ...

Service Desk Analyst

Hiring Organisation
Nigel Wright Group
Location
Stapleton, Darlington, County Durham, England, United Kingdom
Employment Type
Contractor
Contract Rate
Competitive salary
Role The Service Analyst acts as the front line of IT support, providing high-quality technical assistance and customer service across the organisation. The role is responsible for logging, triaging, and resolving incidents and service requests, acting as a user advocate and ensuring issues are managed … through to resolution in line with ITIL best practices, service levels, and security standards.This role is FTC to end of Jan 2027 and is hybrid. In the first month or so of the contract you will be expected to be onsite more frequently. Essential for the role Experience working ...

Service Desk Analyst

Hiring Organisation
ClearCourse
Location
Waterlooville, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Support Desk Analyst Location: Waterlooville, Hampshire Working pattern: Full-time, office-based for the first 3 months, hybrid thereafter Hours: 37.5 hours per week between core hours of 8.30am 5.30pm Additional: Weekend and Bank Holiday working on a rota basis About the role Were looking for a Support … Desk Analyst to join our growing support team, playing a key role in delivering excellent service to our customers. Youll be the first point of contact for incoming queries, supporting customers by phone, email, and ticketing system, and helping to resolve issues across our EPOS, Back Office ...

Service Desk Analyst

Hiring Organisation
ClearCourse
Location
Waterlooville, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Support Desk Analyst Location: Waterlooville, Hampshire Working pattern: Full-time, office-based for the first 3 months, hybrid thereafter Hours: 37.5 hours per week between core hours of 8.30am 5.30pm Additional: Weekend and Bank Holiday working on a rota basis About the role Were looking for a Support … Desk Analyst to join our growing support team, playing a key role in delivering excellent service to click apply for full job details ...

Service Desk Analyst

Hiring Organisation
Nextech Group Limited
Location
Colchester, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
Role : Service Desk Analyst Location: Colchester, Essex Salary: Up to £32,000 Type: Full-time, Permanent We're working with a growing, Colchester-based Managed Service Provider (MSP) that specialises in delivering IT support to clients across the hospitality and events sector click apply for full ...

IT Service Desk Analyst -FTC

Hiring Organisation
Reed Technology
Location
Horsham, West Sussex, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum
Service Desk Analyst Location: Horsham Job Type: Full-time Salary: £35,000 This role involves supporting, monitoring, and maintaining our existing IT infrastructure, as well as working on new systems and upgrade projects. The ideal candidate will have a strong background in IT support and infrastructure management ...

Service Desk Analyst (Romanian Speaking)

Hiring Organisation
INTEC SELECT LIMITED
Location
Peterborough, Cambridgeshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£15.00 - £16.00 per hour
Customer Service Advisor - (Romanian speaking) – IT Consultancy – £15.84 PAYE Figure – Fully Onsite No experience required, full training provided Romanian language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail … team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

Service Desk Analyst (Hungarian Speaking)

Hiring Organisation
INTEC SELECT LIMITED
Location
Peterborough, Cambridgeshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£15.00 - £16.00 per hour
Customer Service Advisor - (Hungarian speaking) – IT Consultancy – £15.84 PAYE Figure – Fully Onsite No experience required, full training provided Hungarian language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail … team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

Service Desk Analyst (German Speaking)

Hiring Organisation
INTEC SELECT LIMITED
Location
Peterborough, Cambridgeshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£15.00 - £16.00 per hour
Customer Service Advisor - (German speaking) – IT Consultancy – £15.84 PAYE Figure – Fully Onsite No experience required, full training provided German language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail … team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

Service Desk Analyst

Hiring Organisation
Lorien
Location
East Midlands Airport, Castle Donington, Derby, Derbyshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£130 - £132 per day
looking for a number of Service Desk Analysts to join the successful IT support team within the NatWest Group providing First line technical support to a user base of over 65,000 colleagues. You will be part of a diverse team who are at the forefront … questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage ...

IT Service Desk Analyst Apprentice (Level 3)

Hiring Organisation
Cardinal Newman College
Location
Penwortham, Lancashire, United Kingdom
Employment Type
Temporary
Salary
GBP 20,932 - 24,521 Annual
Service Desk Analyst Apprentice (Level 3) We welcome applications for this support post to take up post as soon as possible, or by August 2026 at the latest, for a period of circa 21 months. The Role The main duties and responsibilities of this role include: Provide … telephone to the college on (phone number removed) or (phone number removed). All offers of appointment are subject to Disclosure and Barring Service Clearance as well as a range of other safer recruitment checks ...

IT Service Desk Analyst Apprentice (Level 3)

Hiring Organisation
Cardinal Newman College
Location
Lark Hill Road, Avenham, Preston, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£20,932.81 a year
role includes a Level 3 ICT Apprenticeship, offering hands-on experience while developing key technical skills in a modern, forward-thinking IT environment. Role Service Desk Operation • Provide first-line technical support i.e. (accounts, MFA, connectivity, AV, devices, Microsoft 365/Office 365, Operating Systems, for Cardinal Newman … Apply technical understanding to categorise incidents accurately. • Identify repeat issues, outages, or degradation • Coordinate escalations with Technicians and Engineers • Support downtime and change communications Service Management, Reporting and Process Improvement • Support ITIL-lite processes, i.e., Incident, Request, Problem, Knowledge • Maintain troubleshooting guides and technical FAQs Technical Administration • Assist with ...

IT Support Technician (Service Desk Analyst)

Hiring Organisation
Carbon60
Location
Portsmouth, Hampshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Role: IT SUPPORT ENGINEER (ENGINEERING) Dept: MARITIME DIGITAL DELIVERY SERVICE, NAVY DIGITAL Project: NAVY DIGITAL HOSTING (DEPLOYED) DELIVERY TEAM Overview The goal of the Navy Digital Hosting (Deployed) [NDH(D)] service is to introduce a new, modern, flexible and scalable Navy Hosting IaaS (Infrastructure as a Service). NDH(D) will help to address obsolescence by re-platforming and uplifting the current landscape to a new, modern and consolidated service offering. The environment will provide a common set of services to the teams delivering data and digital solutions on behalf of the Royal Navy, enabling ...

IT Service Desk Junior Analyst

Hiring Organisation
Royal United Hospitals Bath NHS Foundation Trust
Location
Bath, BA13NG, United Kingdom
Salary
£25760.00 to £27476.00
passionate about delivering exceptional IT support and ensuring seamless user experiences in a Medical environment? We are looking for a proactive and customer-focused Service Desk Analyst to join our strong IT team. In this role, you will be the first point of contact for technical issues … Educated to A - C GCSE standard or equivalent., e.g., City and Guilds, NVQ3 etc Desirable ITIL Qualification Knowledge and Experience Essential Providing a customer service function Knowledge of Microsoft Office Software Proven IT system administration skills Desirable Experience with NHS systems and processes Theoretical and practical knowledge of personal ...

2nd Line Service Desk Analyst

Hiring Organisation
Foxtons
Location
Worcester, Worcestershire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£30,000
looking for an enthusiastic and customer-focused IT Support Engineer to join our Service Desk team in our Worcester office, as well as delivering on-site assistance to our branches. In this role, you will act as the first point of contact for technical issues raised across … Administer and manage user accounts and permissions within Active Directory Support and troubleshoot in house CRM software Deliver a high standard of professional customer service both remotely and face to face Accurately log and document all issues, actions, and resolutions Manage and administer mobile devices and the telephony network ...