26 to 50 of 50 Service Desk Analyst Jobs in England

Role: IT Service Desk Analyst Salary: Up to £25,000 per annum Location: Manchester About the Organisation We are a large, established Managed Service Provider delivering a comprehensive range of technical and professional support services to organisations across the North of England. Our teams specialise … diverse portfolio of clients, ensuring their systems run efficiently and securely. Our Values Providing exceptional support to our clients and partnersMaintaining a strong service culture based on reliability, accountability and trustInvesting in our people and supporting their professional growth and wellbeing The Role We are seeking a proactive ...

Service Desk Analyst Location: Birmingham | Full-Time | Deliver IT support at scale. Join a global leader. Compass Group PLC is a £22.9 billion global organisation and the world’s largest provider of food and support services. Operating across seven key sectors—including healthcare, education, defence, and major … millions of people every day across a wide variety of environments. As our technology function continues to grow, we’re now looking for a Service Desk Analyst to join our Digital & Technology team in Birmingham. In this fast-paced role, you’ll be the first line ...

Service Desk Analyst - Hursley Location: Hursley - 5 days on site Clearance Required: Active SC Clearance preferred, or eligibility to undergo SC Clearance Join Experis - A Global Leader in IT Consultancy Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment … very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Role: As a Service Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while ...

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive Salary, Benefits, Pension About Ricoh: Ricoh … sustainable and profitable. Find out more about Ricoh Today What you will be doing Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer ...

Service Desk Support Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based … process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share ...

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills … adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities ...

will have to minimize the impact of IT incidents by resolving first time where possible. Resource will be a part of general operations of service desk and will be cross leveraged to any of the contact modalities like Phone & Chat to cater the incoming contacts at service desk. Essential Duties and Responsibilities Work as part of the 11x7 Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests ...

excellent opportunity for someone who enjoys supporting users, solving technical challenges, and working in a collaborative IT environment. We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive … delivering a positive customer experience Troubleshooting hardware, software and network issues using appropriate tools and techniques Creating and maintaining clear, accessible documentation Following established service desk processes to ensure consistent, high-quality support Working closely with team members on escalations and problem resolution Ensuring issues are fully resolved ...

First Line Service Desk Analyst - M365, Networking - Berkshire (fulltime office) Opportunity to work at a Top Leading Solution Provider working on their First Line Support Desk. Massive opportunity to progress and build a career within IT Solutions space. Your duties will be to process tickets and assist … visibility Utilise soft skills to manage customer escalations effectively and efficiently Proactively communicating with customers to ensure updates are clear and consistent First Line Service Desk Analyst - M365, Networking - Berkshire (fulltime office ...

Service Desk Analyst required by our market leading, award winning, professional services client based in Bristol. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations …/IT Service Desk team. About the Role This is a hands-on role providing first and second-line IT support to users across the organisation. Working to a flexible shift pattern, you’ll be the first point of contact for IT queries, offering advice, troubleshooting and ensuring ...

Service Desk Analyst required by our market leading, award winning, professional services client based in Bath. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations …/IT Service Desk team. About the Role This is a hands-on role providing first and second-line IT support to users across the organisation. Working to a flexible shift pattern, you’ll be the first point of contact for IT queries, offering advice, troubleshooting and ensuring ...

Service Desk Analyst required by our market leading, award winning, professional services client based in London. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations …/IT Service Desk team. About the Role This is a hands-on role providing first and second-line IT support to users across the organisation. Working to a flexible shift pattern, you’ll be the first point of contact for IT queries, offering advice, troubleshooting and ensuring ...

Service Desk Analyst required by our market leading, award winning, professional services client based in Greater London. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic … Operations/IT Service Desk team. About the Role This is a hands-on role providing first and second-line IT support to users across the organisation. Working to a flexible shift pattern, you’ll be the first point of contact for IT queries, offering advice, troubleshooting ...

support services, owning the coordination of responses to incidents and requests along with customer related engagement. Your key responsibilities will be to: Maintain the Service Desk function which customers will access for all their technology service requests, incidents, and queries Ensure details are captured and recorded … Service Management call logging system and prioritised accordingly Track, update and manage calls through to resolution, escalating when necessary (e.g. performing a functional escalation, linking to a problem record or change record) Monitor and manage call queues, ensuring incidents and requests are addressed within agreed service level targets ...

summary Kick-start your IT career with RCHT Service Desk team, providing support to our colleagues in CFT. As the first point of contact for staff needing technical help, you'll answer calls, log issues, and follow clear step-by-step checks to solve problems or pass them … calming pressure situations, both with customers and as a team member in times of major system failures. Maintaining a professional, high standard of service at all times, whilst improving Service Desk knowledge to achieve higher rates of firstline resolutions, within speed and permissions parameters. Ensure escalation procedures ...

Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team … building a new team of Service Desk Analysts to initially provide 1st Level support to one of Sopra Sterias public sector clients. The type of queries you will be taking care of could be anything from resetting passwords, processing access requests as well as more technical issues too. ...

proactive, determined IT Professional ready to take the next step in your career? Our client is seeking a customer-focused Service Desk Analyst to play a key role at the frontline of their IT support function. This role is centred on delivering outstanding customer service while … issues via phone and email, triaging reported problems, resolving where possible and escalating to senior colleagues when required. Log and manage support calls using service desk tools and ITIL-aligned processes, consistently working towards high customer satisfaction, first-call resolution, and wider company KPIs. Build and maintain strong ...

Role/Job Title: Service Desk, Request Management Analyst Work Location: Warrington, UK (Office Based) The Role The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to designated users. The role requires a competent … emails regarding issues and queries Handle and resolve user-reported issues or alerts promptly, ensuring minimal disruption to business operations Manage and fulfil service requests such as software installations, access permissions, and hardware/software setup Create and maintain documentation and knowledge bases to streamline support processes and improve ...

Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team … building a new team of Service Desk Analysts to initially provide 1st Level support to one of So click apply for full job details ...

Role/Job Title: Service Desk, Request Management Analyst Work Location: Warrington, UK (Office Based) The Role The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to designated users. The role requires a competent ...

This role is based full time from our office in Derbyshire As a First Line Service Desk Analyst at Breedon Group, you will play a crucial role in providing technical support to our employees across various locations. You will be responsible for handling incoming support requests … skills and the ability to work well under pressure in a fast-paced environment. Customer-focused mindset with a passion for delivering high-quality service to internal stakeholders. Ability to prioritise workload, multitask, and manage time effectively to meet deadlines. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support ...

looking for a new exciting opportunity working as a Service Desk Analyst to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults ...

Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed … core desktop applications Managing tickets, escalating where needed and keeping users updated Setting up new starters, accounts and basic access permissions Delivering excellent customer service to internal users What we're looking for Experience in 1st Line/Service Desk/Helpdesk support Confident working with ...

Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton £22,000-£24,000 Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed ...

JD for the role: To perform the activities associate is required to be the first point of contact for all IT related issues, to ensure that all incidents and requests follow processes and are logged ...