assigned to work with ticket management and high-level network troubleshooting to resolve service faults efficiently. Key Responsibilities •Perform 2nd Level Operations and Maintenance (O&M) on customer IP network elements, including routers, switches, and firewalls. •Meet or exceed network availability targets and ensure service continuity. •Conduct root cause analysis (RCA) for network system faults. •Prioritize fault resolution … to meet SLA / WLA requirements. •Investigate and resolve system / network problems comprehensively. •Coordinate with technical teams to manage emergencies, liaising with stakeholders (MSIP, MSDMs) and Tier2 support / 3PP vendors as necessary. •Provide on-call support during out-of-hours on a Rota basis. Candidate Prerequisites: •Industry experience in Telecom / ISP / Enterprise with a minimum of 5 years of practical knowledge. •Excellent communication skills, with the ability to handle customer inquiries and ensure resolution. •Proven experience in 2nd level support activities and troubleshooting IP network issues and tickets (Routers, switches, and Firewall etc.). •Proficiency in Multi-Vendor Routing and Switching products, including More ❯
IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office 365, Windows 10 / 11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving organisation in Kent … documentation, and reporting. Essential Previous commercial 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10 / 11 desktop support Microsoft Office 365 Active Directory administration Some general networking skills to include TCP/IP Remote User Support (VPN / Terminal Services) & Remote Desktop Service Host PC / Laptop Hardware Support Desirable Virtualisation (Hyper-V ideally, but also Citrix or VMware) Windows Server 2012 / 2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. More ❯
Chertsey, Surrey, South East, United Kingdom Hybrid / WFH Options
Tekuchi
An opportunity is open within our team for an enthusiastic Technical Support and Audio / Visual (A / V) Engineer to install, maintain, and support interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and overseas. Our interactive software runs on touchscreens, tablets, and large format media walls, integrating … architectural model lighting systems and other devices for seamless presentations. The Role As a Technical Support Engineer, youll work across teams, handling a mix of technical support, IT+A / V installations, management and installation of exhibition rental equipment, and system maintenance. Key Responsibilities: Monitor and maintain client and in-house systems to ensure smooth operation. Provide first-line … troubleshooting and resolving issues. Install, update, and maintain Tekuchis interactive software remotely and on-site. Set up and maintenance of touchscreens, network hardware, architectural lighting controllers, and A / V equipment. Liaise with client IT teams to ensure optimal network infrastructure for our systems. Assist with in-house IT infrastructure maintenance and organisation of rental equipment. Essential Skills More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
Job Title: Projects engineer 2 / 3rd line Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 45k per annum DOE Benefits: 25 + company pension Training: Tailored career path with industry vendor training Do you love successfully delivering IT projects to a range of clients? Do you have a proven track record of working in a multi … with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles. · Proficiency in Windows OS (10 and 11) and understanding of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN. · Interest and exposure to security, including firewalls and Windows security for servers and workstations. IND /More ❯
and Desktop Services), to smaller projects such as onboarding sites with a small number of users. Other projects you will be asked to deliver include , Termination of Services / Change in Managing Agents, New Internet Services & DAAS refreshes. The role predominately is field-based - our customers whilst UK wide, are largely centred around London, Birmingham and Manchester … Server, including GPO, AD, File Servers, and other server roles. Proficiency in Windows Operating Systems (Windows 10, Windows 11, Windows Server etc) Basic networking knowledge covering DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN. Interest and exposure to security, including firewalls and Windows security for servers and workstations You're a people … backgrounds, not just because it’s the right thing to do, but because it makes us stronger. 25 days annual leave + bank holidays Active workplace committees (Social / Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if More ❯
and Desktop Services), to smaller projects such as onboarding sites with a small number of users. Other projects you will be asked to deliver include , Termination of Services / Change in Managing Agents, New Internet Services & DAAS refreshes. The role predominately is field-based - our customers whilst UK wide, are largely centred around London, Birmingham and Manchester … Server, including GPO, AD, File Servers, and other server roles. Proficiency in Windows Operating Systems (Windows 10, Windows 11, Windows Server etc) Basic networking knowledge covering DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN. Interest and exposure to security, including firewalls and Windows security for servers and workstations You're a people … backgrounds, not just because it’s the right thing to do, but because it makes us stronger. 25 days annual leave + bank holidays Active workplace committees (Social / Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if More ❯
London, England, United Kingdom Hybrid / WFH Options
Onyx-Conseil
looking to recruit a seasoned professional with at least 5 to 10 years of hands-on expertise at 2nd and 3rd level support. 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write-ups for Knowledge Base Articles. Be an integral part of the Support team in supporting and delivering all aspects of services and a full … of all incoming IT queries and issues, following ITIL best practices to ensure we always deliver high standards of operations. Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects. … all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own More ❯
Entra ID Subject Matter Expert (Support Engineer - SME Level) Location: Remote Employment Type: Full-Time Experience Level: Senior / SME (5+ Years) 18 Months contract Up to £70k + benefits 100% remote Are you a Microsoft Identity and Access Management expert passionate about solving complex technical challenges for global enterprises? We are looking for a Support Engineer - Entra … or enterprise identity solutions roles. Deep expertise in Microsoft Entra ID (Azure AD) , Hybrid Identity , SSO , MFA , and ADFS . Strong knowledge of: Azure fundamentals, RBAC, subscriptions B2B / B2C collaboration and federation models Active Directory, DNS, DHCP, and Group Policies Experience with AAD Connect, PowerShell , and modern auth protocols (OAuth, SAML, OpenID Connect). Preferred Extras: Experience … with PIM , SaaS provisioning , or identity protection tools. Familiarity with libraries like MSAL / ADAL , and tools like OWIN / Katana . Diagnostic troubleshooting using HTTP / network trace tools. Essential Technical Skills - A good understanding of two or more of the following technologies: Azure Fundamentals (Cloud Concepts, Networking, Compute) Azure Resource Management (Subscriptions More ❯
Social network you want to login / join with: col-narrow-left Client: i4 Jobs Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: cfdb37ffff1c Job Views: 12 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: Description IT Infrastructure Support Engineer 2nd and 3rd Line – Norwich – Onsite – Contract – Rate Negotiable We’re … DHCP, DNS and Group Policies. While the business has an established IT function which includes a designated Network team, you will also branch into areas such as LAN / WAN and TCP/IP support. The Successful Applicant Windows 7 / 8 / 10 Windows Server (ideally through … to 2019) VMware Active Directory – DHCP, DNS, Group Policy Citrix Networking – LAN, WAN, TCP/IP Telephony System Support (preferably Cisco) ITIL This role can be offered both inside and outside of IR35. Competitive negotiable hourly rates. #J-18808-Ljbffr More ❯
Network Engineer - 6-Month Contract Onsite | £400-£500 / day (Outside IR35) | DV Cleared & Sole British Nationals Only Experienced Network Engineer needed for a secure, complex environment. You'll manage and optimise high-performance networks using enterprise-grade kit and tools. Key Skills: Strong TCP/IP, OSI model, routing (OSPF / BGP), tunnelling protocols Configuring Cisco / Juniper firewalls, routers, datacentre switches WAN management, performance monitoring, network / storage for HPC Windows Server, Linux (RHEL), VMware ESXi, SANs, VDI Essential: CCNA / CCNP 5+ years in secure networks Active DV clearance Sole British national UK work eligibility Desirable: EVPN-VXLAN, Load Balancers More ❯
specific focus on Cisco WAN technologies, including ASR and Nexus9K. Expertise in LAN, WAN, MPLS, VPLS, LDP, GRE, BGP, OSPF, and ISIS within a VRF context for L2 / L3VPN services, Traffic Engineering, and RSVP. Comprehensive knowledge of multicast concepts, including PIM-SM, PIM-SSM, IGMP, MVPN, and MLDP. Proficiency in product-aligned, service-focused work, with a … with Agile methodologies (Scrum, Kanban) and project management tools like JIRA. Excellent skills in network packet analysis and packet capture tools for troubleshooting. Familiarity with load balancing technologies, TCP/IP, and multicast in Internet environments. Understanding of low-latency technologies commonly used in the financial sector. Experience in Data Centre Networking, including … at least once a week. This is an inside IR35 position The position is 6-12 months with a view to going permanent In terms of daily rate / annual salary, we are awaiting further details More ❯
specific focus on Cisco WAN technologies, including ASR and Nexus9K. Expertise in LAN, WAN, MPLS, VPLS, LDP, GRE, BGP, OSPF, and ISIS within a VRF context for L2 / L3VPN services, Traffic Engineering, and RSVP. Comprehensive knowledge of multicast concepts, including PIM-SM, PIM-SSM, IGMP, MVPN, and MLDP. Proficiency in product-aligned, service-focused work, with a … with Agile methodologies (Scrum, Kanban) and project management tools like JIRA. Excellent skills in network packet analysis and packet capture tools for troubleshooting. Familiarity with load balancing technologies, TCP/IP, and multicast in Internet environments. Understanding of low-latency technologies commonly used in the financial sector. Experience in Data Centre Networking, including … at least once a week. This is an inside IR35 position The position is 6-12 months with a view to going permanent In terms of daily rate / annual salary, we are awaiting further details More ❯
specific focus on Cisco WAN technologies, including ASR and Nexus9K. Expertise in LAN, WAN, MPLS, VPLS, LDP, GRE, BGP, OSPF, and ISIS within a VRF context for L2 / L3VPN services, Traffic Engineering, and RSVP. Comprehensive knowledge of multicast concepts, including PIM-SM, PIM-SSM, IGMP, MVPN, and MLDP. Proficiency in product-aligned, service-focused work, with a … with Agile methodologies (Scrum, Kanban) and project management tools like JIRA. Excellent skills in network packet analysis and packet capture tools for troubleshooting. Familiarity with load balancing technologies, TCP/IP, and multicast in Internet environments. Understanding of low-latency technologies commonly used in the financial sector. Experience in Data Centre Networking, including … at least once a week. This is an inside IR35 position The position is 6-12 months with a view to going permanent In terms of daily rate / annual salary, we are awaiting further details More ❯
London, England, United Kingdom Hybrid / WFH Options
Eutelsat Communications SA
Select how often (in days) to receive an alert: Security Operations Analyst Country / Region: GB Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and … at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. Work-Life Balance: We offer flexible schedules and hybrid / remote work options to help you balance your personal and professional life. Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in … to make a real difference in the world by revolutionizing technology in Space. What You’ll Do: The Security Operations Analyst will be focused on providing excellent 24 / 7 first line operational and incident response support, so our teams can provide fantastic customer experience. You will work closely with internal customers to build and support operational resilience More ❯
proposed Infoblox solutions, how they will be engineered, and how they will integrate with other vendors Educate partner technical sales teams about Infoblox solutions and technologies and when / how they can identify opportunities and position Infoblox solutions to customers Work closely with your primary account manager and support the rest of the team in your areas of … core competency Evaluate and identify new opportunities within existing accounts to expand with more Infoblox solutions What you’ll bring: Experience in Cloud / Security space with working knowledge of design and implementation for at least one of the following: AWS, Azure, VMWare, Kubernetes, or HBSS, Nextgen Firewalls, TIPS, IPS / IDS, DevOps 3+ years of … LAN / WAN, Routing, Switching, Firewalls, IPv4 / v6, UNIX Admin, and experience with switches, routers, and firewalls in Intranet /Internet/ Extranet environments Strong knowledge of general security best practices and direct experience with at least one security product Strong interpersonal and presentation skills, with the ability to articulate More ❯
Social network you want to login / join with: Company: YDS Group (Smile White & Yorkshire Dental Suite) Job Type: Full-Time About the Role YDS Group- the team behind Smile White and Yorkshire Dental Suite - is looking for a proactive and motivated Junior Systems Administrator to join our expanding IT team in Leeds. This is a fantastic opportunity … progression as we build out a strong internal tech team. Key Responsibilities Administer and maintain Microsoft 365 services (Exchange, Teams, SharePoint, Intune, Azure AD). Support Windows 10 / 11 desktops and laptops, resolving software and hardware issues. Install, configure, and troubleshoot PCs, laptops, printers, and mobile devices. Perform basic network troubleshooting (TCP/IP, LAN / WLAN, DNS, DHCP). Monitor backups, apply security patches, and manage updates. Provide end-user support and deliver training across the business. Assist with IT projects including upgrades, migrations, and new deployments. Collaborate with external vendors and service providers. Travel to other company sites when needed (Full UK driving licence required More ❯
degree in engineering or a related discipline with extensive experience Strong experience in either implementation, configuration or troubleshooting in service provider or enterprise network. Efficient network understanding (LAN, TCP/IP, DNS, DHCP, NAT / PAT, static routing) Knowledge on SDN-NFV and SD-WAN Working experience of Cloud Computing Platforms like More ❯
degree in engineering or a related discipline with extensive experience Strong experience in either implementation, configuration or troubleshooting in service provider or enterprise network. Efficient network understanding (LAN, TCP/IP, DNS, DHCP, NAT / PAT, static routing) Knowledge on SDN-NFV and SD-WAN Working experience of Cloud Computing Platforms like More ❯
Social network you want to login / join with: Junior System Administrator, leeds, west yorkshire col-narrow-left Client: YDS Group Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 23.05.2025 Expiry Date: 07.07.2025 col-wide Job Description: Junior Systems Administrator Company: YDS Group (Smile White … progression as we build out a strong internal tech team. Key Responsibilities Administer and maintain Microsoft 365 services (Exchange, Teams, SharePoint, Intune, Azure AD). Support Windows 10 / 11 desktops and laptops, resolving software and hardware issues. Install, configure, and troubleshoot PCs, laptops, printers, and mobile devices. Perform basic network troubleshooting (TCP/IP, LAN / WLAN, DNS, DHCP). Monitor backups, apply security patches, and manage updates. Provide end-user support and deliver training across the business. Assist with IT projects including upgrades, migrations, and new deployments. Collaborate with external vendors and service providers. Travel to other company sites when needed (Full UK driving licence required More ❯
London, England, United Kingdom Hybrid / WFH Options
Global Relay
that tickets are completed in a timely manner; obtain clarification from technical staff on outstanding tickets. Assist Business Development on pre-sales solution configurations and proof of concept / trial implementations. Complete implementations for clients with up to 500 users; exceptions may occur, based on complexity. Validate data and message flow meets compliance requirements. Ensure errors or omissions … Work with clients’ in-house non-Exchange mail servers to setup connectivity and archiving to Global Relay. Establish connectivity to, and appropriate archiving from small mixed, migrating, and / or clustered email server environment. Setup archiving for services requiring Global Relay software deployed in customer environments. Configure SAML authentication and Single-Sign On integration as well as Directory … Familiarity with Salesforce and Confluence WIKI is a plus including the use of trouble-ticket and support information systems. Knowledge of Microsoft Exchange, Office365, Google G Suite, and / or Domino Server experience, particularly around journaling, is an asset. Advanced knowledge of networking fundamentals (AD, ADFS, TCP/IP, DNS, DHCP, VPN More ❯
needed for a permanent position in Derbyshire located around 10 miles north of Derby . A chance to join an established + growing business. Start asap in June / July 2025. Benefits include: £30-35k Salary (DOE) + 25 days holiday (plus BHs + extras days with time served) + Pension + Life Assurance + BUPA Medical … / Dental + Training & Development + Flexible Benefits Scheme. Key skills, experience + tasks: IT Infrastructure Engineer needed to build, implement + support the live IT Infrastructure environment. Technical Environment: Windows Server 2016 / 2019, Active Directory (AD), DNS / DHCP, Group Policies, SCCM, O365 + Azure Cloud. Ensuring the smooth running of the … + preventative maintenance. Delivering IT infrastructure deployment + upgrade projects with the support of the wider team. Liaising with 3rd party IT suppliers + updating IT documentation. Networking: TCP/IP, VLANs, Switches, Routers, Cisco, Meraki, Virtualisation (Nutanix), Microsoft NPS, Duo MFA + Rapid7. Advantageous Skills: Firewalls, Endpoint Backup / Security, Mimecast More ❯
2025. Benefits include: £30-35k Salary (DOE) + 25 days holiday (plus BHs + extras days with time served) + Pension + Life Assurance + BUPA Medical / Dental + Training & Development + Flexible Benefits Scheme. Key skills, experience + tasks: IT Infrastructure Engineer needed to build, implement + support the live IT Infrastructure environment. Technical Environment … Windows Server 2016 / 2019, Active Directory (AD), DNS / DHCP, Group Policies, SCCM, O365 + Azure Cloud. Ensuring the smooth running of the IT infrastructure with minimal downtime + preventative maintenance. Delivering IT infrastructure deployment + upgrade projects with the support of the wider team. Liaising with 3rd party IT suppliers + updating IT documentation. … Networking: TCP/IP, VLANs, Switches, Routers, Cisco, Meraki, Virtualisation (Nutanix), Microsoft NPS, Duo MFA + Rapid7. Advantageous Skills: Firewalls, Endpoint Backup / Security, Mimecast Email Security, Cloud File Server, Egnyte, Nasuni, Meraki WiFi, SD-WAN infrastructure. More ❯
2025. Benefits include: £30-35k Salary (DOE) + 25 days holiday (plus BHs + extras days with time served) + Pension + Life Assurance + BUPA Medical / Dental + Training & Development + Flexible Benefits Scheme. Key skills, experience + tasks: IT Infrastructure Engineer needed to build, implement + support the live IT Infrastructure environment. Technical Environment … Windows Server 2016 / 2019, Active Directory (AD), DNS / DHCP, Group Policies, SCCM, O365 + Azure Cloud. Ensuring the smooth running of the IT infrastructure with minimal downtime + preventative maintenance. Delivering IT infrastructure deployment + upgrade projects with the support of the wider team. Liaising with 3rd party IT suppliers + updating IT documentation. … Networking: TCP/IP, VLANs, Switches, Routers, Cisco, Meraki, Virtualisation (Nutanix), Microsoft NPS, Duo MFA + Rapid7. Advantageous Skills: Firewalls, Endpoint Backup / Security, Mimecast Email Security, Cloud File Server, Egnyte, Nasuni, Meraki WiFi, SD-WAN infrastructure. More ❯
ideal candidate will have hands-on experience with Windows desktop support, basic networking, and Windows deployment solutions. Key Responsibilities End-User Support: Provide desktop support for Windows 10 / 11 systems, including troubleshooting hardware, software, and Microsoft Office Suite issues. Peripheral Management: Set up, configure, and maintain printers and other peripheral devices. Microsoft 365 Administration: Provide basic support … tools, following security and compliance standards. Inventory Management: Assist with the tracking and maintenance of IT assets, including hardware, software, and licenses. Network Support: Perform basic network troubleshooting (TCP/IP, DNS, DHCP), manage user access, and configure network printers. Helpdesk Operations: Respond to and resolve support tickets promptly through the company helpdesk system … and maintenance. Basic administration of Microsoft 365 (e.g., Exchange Online, Entra ID). Experience with Windows Deployment Services (WDS) or similar OS deployment tools. Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Strong problem-solving skills and ability to manage multiple support tasks. Clear and effective communication skills, with the ability to More ❯
degree in engineering or a related discipline with extensive experience Strong experience in either implementation, configuration or troubleshooting in service provider or enterprise network. Efficient network understanding (LAN, TCP/IP, DNS, DHCP, NAT / PAT, static routing) Knowledge on SDN-NFV and SD-WAN Working experience of Cloud Computing Platforms like More ❯