to stakeholders. Prepare reports, dashboards, and leadership presentations. AI Strategy & Adoption: Define and support the AI adoption strategy, including training, use-case assessments, and trend analysis. Evaluate emerging AI tools, perform hands-on testing, and recommend solutions. Research and share insights on AI developments. Maintain AI evaluation frameworks. Power … actions. Experience & Skills Required: Knowledge of IT Governance, Architecture, and Power BI. Experience with app development, POCs, and AI technologies. Strong in workshops, data analysis, process definition, and conflict resolution. Able to interpret and connect disparate technical documents. Broad understanding of business processes, enabling tech, and governance. Effective stakeholder … mindset. Comfortable in dynamic environments with strong situational awareness. Preferred Qualifications: AI Certifications (e.g. MS Azure AI Engineer Associate) Certified Analytics Professional (CAP) Business Analysis Certifications (ISEB, CBAP) Evidence of ongoing tech learning (e.g. MIT, Coursera, IBM More ❯
and external sources to prepare analytical reports that support CX decision-making. Document existing and proposed processes. Develop reporting structures and statistical methods for trend analysis. Prepare status reports to provide visibility into team progress and client engagement. Communicate with senior stakeholders within customer organizations to advise and troubleshoot … for self-improvement. Delivers on promises timely and meets commitments Technology Prerequisites: Experience using CRMs, customer success platforms, meeting recording and scheduling applications, data analysis and presentation-building tools Education: High School Diploma or GED equivalent Preferred Qualifications: Technology: Salesforce, Jiminny, Calendly, 0365 Suite ChurnZero and/or Gainsight More ❯
and external sources to prepare analytical reports that support CX decision-making. Document existing and proposed processes. Develop reporting structures and statistical methods for trend analysis. Prepare status reports to provide visibility into team progress and client engagement. Communicate with senior stakeholders within customer organizations to advise and troubleshoot … for self-improvement. Delivers on promises timely and meets commitments Technology Prerequisites: Experience using CRMs, customer success platforms, meeting recording and scheduling applications, data analysis and presentation-building tools Education: High School Diploma or GED equivalent Preferred Qualifications: Technology: Salesforce, Jiminny, Calendly, 0365 Suite ChurnZero and/or Gainsight More ❯
cambridge, east anglia, United Kingdom Hybrid / WFH Options
Belcan
for system enhancements. Action Monitoring: Monitor the resolution of actions, escalating or reassigning tasks as necessary. Analytics Development: Develop analytics, monitor SLAs, and perform trend analysis. Team Collaboration: Be a flexible team member, providing cover and support for ad-hoc projects. Project Management: Manage minor projects as required. Business … Analysis: Provide analytical support for various business projects. General Activities: Develop strong working relationships with customers, stakeholders, project teams, and service providers. Adhere to established procedures, processes, and standards. Use initiative to anticipate and resolve issues promptly and effectively. Motivate and assist in the development of team members. Support More ❯
Cambridge, south west england, United Kingdom Hybrid / WFH Options
Belcan
for system enhancements. Action Monitoring: Monitor the resolution of actions, escalating or reassigning tasks as necessary. Analytics Development: Develop analytics, monitor SLAs, and perform trend analysis. Team Collaboration: Be a flexible team member, providing cover and support for ad-hoc projects. Project Management: Manage minor projects as required. Business … Analysis: Provide analytical support for various business projects. General Activities: Develop strong working relationships with customers, stakeholders, project teams, and service providers. Adhere to established procedures, processes, and standards. Use initiative to anticipate and resolve issues promptly and effectively. Motivate and assist in the development of team members. Support More ❯
Trumpington, Cambridgeshire, United Kingdom Hybrid / WFH Options
Belcan
for system enhancements. Action Monitoring: Monitor the resolution of actions, escalating or reassigning tasks as necessary. Analytics Development: Develop analytics, monitor SLAs, and perform trend analysis. Team Collaboration: Be a flexible team member, providing cover and support for ad-hoc projects. Project Management: Manage minor projects as required. Business … Analysis: Provide analytical support for various business projects. General Activities: Develop strong working relationships with customers, stakeholders, project teams, and service providers. Adhere to established procedures, processes, and standards. Use initiative to anticipate and resolve issues promptly and effectively. Motivate and assist in the development of team members. Support More ❯
Cambridge, Cambridgeshire, Trumpington, United Kingdom Hybrid / WFH Options
Belcan
for system enhancements. Action Monitoring: Monitor the resolution of actions, escalating or reassigning tasks as necessary. Analytics Development: Develop analytics, monitor SLAs, and perform trend analysis. Team Collaboration: Be a flexible team member, providing cover and support for ad-hoc projects. Project Management: Manage minor projects as required. Business … Analysis: Provide analytical support for various business projects. General Activities: Develop strong working relationships with customers, stakeholders, project teams, and service providers. Adhere to established procedures, processes, and standards. Use initiative to anticipate and resolve issues promptly and effectively. Motivate and assist in the development of team members. Support More ❯
Logical). You will have extensive experience working with databases, using SQL queries to pull data, analyzing datasets, identifying data anomalies, conducting root cause analysis, and taking corrective and preventative actions . You are proficient in documenting process steps, maintaining SSOT, creating user guidelines, and enabling business teams to … work efficiently. You will be performing repetitive tasks and must be flexible to accommodate fast-paced changes. Technical Skills Required: Data Analysis and Interpretation: Proficient in SQL and analyzing data in the form of dashboards/tables Spreadsheets: Advanced Proficiency in MS Excel/Google Spreadsheets Dashboards: Using SQL … conducting data validation & investigation. Interpreting data presented in the form of tables, charts, and reports and making valid inferences using descriptive statistics and data trend analysis. Using in-house reporting tools to configure, publish and maintain reports on Key Performance Indicators (KPIs). Publishing periodic performance reports and providing More ❯
Logical). You will have extensive experience working with databases, using SQL queries to pull data, analyzing datasets, identifying data anomalies, conducting root cause analysis, and taking corrective and preventative actions . You are proficient in documenting process steps, maintaining SSOT, creating user guidelines, and enabling business teams to … work efficiently. You will be performing repetitive tasks and must be flexible to accommodate fast-paced changes. Technical Skills Required: Data Analysis and Interpretation: Proficient in SQL and analyzing data in the form of dashboards/tables Spreadsheets: Advanced Proficiency in MS Excel/Google Spreadsheets Dashboards: Using SQL … conducting data validation & investigation. Interpreting data presented in the form of tables, charts, and reports and making valid inferences using descriptive statistics and data trend analysis. Using in-house reporting tools to configure, publish and maintain reports on Key Performance Indicators (KPIs). Publishing periodic performance reports and providing More ❯
concept testing for emerging HR tech solutions. Coordinate and administer HR system implementations across the organization. Develop data-driven insights through strategic reporting and trend analysis. Review and manage audit logs related to system modifications. Ensure accuracy of all HR data outputs across reporting functions. Design automated workflows to … processes across HR platforms. Prepare and manage data feeds for workforce planning. Generate HR reports and analytics to support leadership decisions. Conduct complex data analysis using Excel and visualisation tools like Power BI and Tableau. The role offers a competitive package of up to £85,000 p.a. on a More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Frazer Jones
concept testing for emerging HR tech solutions. Coordinate and administer HR system implementations across the organization. Develop data-driven insights through strategic reporting and trend analysis. Review and manage audit logs related to system modifications. Ensure accuracy of all HR data outputs across reporting functions. Design automated workflows to … processes across HR platforms. Prepare and manage data feeds for workforce planning. Generate HR reports and analytics to support leadership decisions. Conduct complex data analysis using Excel and visualisation tools like Power BI and Tableau. The role offers a competitive package of up to £85,000 p.a. on a More ❯
play a key role in the Networks Quality UK team, focused on Customer Insights. You will support senior managers with Customer Insights data extraction, analysis and reporting regularly. You will perform Customer Insights KPI reporting and trend analysis. You will understand market specific customer usage behaviour trends and … conduct tool-based data analysis on customer usage for predictive failure detection and quality improvements. You will extract, clean and analyse data from multiple sources to identify trends and provide meaningful recommendations. You will develop, maintain and improve regular reports using SQL, Python and other data analysis tools. … are You will have strong analytical skills. You will have a basic understanding and experience of SQL and Python (including Jupyter Notebooks) for data analysis, manipulation and reporting. You will have basic experience with data visualization tools e.g. Tableau Desktop, PowerBI or similar. You will have a basic knowledge More ❯