Management products and solutions Provide Sales with pre-sales technical support when building proposals, quotes and tenders Development of technically and price competitive applications for Thermal products to fulfill customerrequirements where standard products do not fit Organize and host events to demonstrate Vertiv products and technologies effectively to audiences of varied technical knowledge Work closely with consultants … to understand their requirements and collaboratively develop effective solutions Key Duties: Technical support: Review RFQs and identify customerrequirements/specifications Provide sales and pre-sales support with technical support of product specifications and applications Standard product selection based on customerrequirements Coordinates with factory engineering departments for specific technical requests Special applications - Engineer-to … technical documents Internal support for project management team and sales Presentation/explanation of solution to sales organization Support Engineering and Manufacturing, and manage development of ETO product once customer order is received Manage the relationship between Sales teams and the business unit Attend customer meetings with Sales manager as a technical expert Visit consultants on a regular More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
ClearCourse
looking to build a career in software implementations and project delivery, especially if you have experience in retail, hospitality, or technology. You will support the delivery of software implementations, customer training, data management, and project coordination. Working alongside experienced project managers and technical teams, you will help ensure that projects are delivered on time, within scope, and to a … office (Monday Friday). What You'll Be Doing: Support and deliver implementations and deployments across both Swan and Epos Bureau products Assist with implementations of products such as Customer Ordering App, E-Loyalty App, Swan Mobile, TRIMSm, Omnisend, BalancePay, and Cymba Deliver tasks to enable fast and efficient set-up of customerrequirements Assist project managers … with planning, coordinating, and managing implementations and customer training Deliver/host customer training on software modules and consultations on specific programs Maintain and manage training documentation Collaborate with internal and external stakeholders to ensure successful project delivery Interpret customerrequirements and communicate effectively to the internal team Identify and escalate potential risks to project managers More ❯
telecom payload up to the delivery to the Satellite Integration Facility. The RF Test Validation Engineer is to manage the Payload testing and performance verification in accordance with the customer technical and schedule requirements using the most cost-effective methods. This role is critical to the success of each Payload Project as it is key to the Validation … clarification to UK and Satellite Integration Facility AIT staff including ‘hands on' support in the clean room, support to Non-Conformance Reviews/disposition of anomalous results, liaison with customer representatives, preparation and attendance at test reviews and support to the preparation of test reports. Responsibilities Responsible for the analysis of customerrequirements & definition of appropriate verification … methods (Test, Analysis, Review of Design, Inspection) Responsible for definition of the Communications Module Test Strategy in line with requirements through Customer & Project liaison & negotiation. Responsible for managing repeater performance validation via test – equipment and repeater level. Definition of standard validation approach for new payload architectures. Identifying and implementing process improvements. Interface between customer representatives, payload project More ❯
have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary : The Customer Success Manager (Buyers)role is responsible for building and maintaining strong relationships with our buyers, growing strategic, lasting and successful partnerships. You help customers maximise the value they get … from use of the products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. Job Responsibilities: Customer onboarding Develop a comprehensive understanding of the customer needs and business objectives, building a personalised adoption plan that supports their business and increases customer advocacy. Complete the initial set up of the platform to meet the customerrequirements Provide comprehensive training to the customer. Driving adoption Set up and manage supply chain campaigns to drive adoption of the platform within the Buyers supply chain. Create individual success plans support your customers' business objectives through the use of our tools. Present impactful More ❯
Farnborough, Hampshire, South East, United Kingdom
Gama Group Limited
current data team of 4, who will help to manage challenging and rewarding data migrations for our clients. The Lead Data Migration Engineer is a key member of the Customer Success team at myairops. This is a hands-on technical role, with around 80% of your time focused on personally delivering customer data migrations; transforming and onboarding customer … medical providers, military and business aviation operators. Solutions are provided through innovative web delivered software and connected mobile applications. About the role: This role will be key to our Customer Success function,helping to lead our data engineering team and leading successful data migration projects and data management activities with respect to myairops products and data. The Lead Data … Migration Engineer will remain focused on representing the customerrequirements and understanding what is important to the customer in the way we manage data migrations. Responsibilities: Customer Data Migrations (Hands-On Delivery) Lead and personally deliver customer data migrations as part of their onboarding journey. Work with stakeholders to define, validate, and document migration requirements. More ❯
Utilities companies in the UK. The company have an excellent reputation and supply many of the leading Utilities suppliers already. Cutting edge technology, an agile and create approach to customer solutions and customer excellence have created massive opportunity and growth, with lots more still to come within current clients but also expanding into water metering, gas metering and … of current relationships as well as creating new. Some specific areas of focus as follows: Manage and nurture relationships with existing customers within the Cellular IoT division, focusing on customer excellence Identify and pursue potential to expand within current accounts Identify and develop new opportunities in water, gas and renewable energy metering markets Act as conduit between technical and … product teams to ensure tailored IoT solutions customerrequirements are met Represent the company at industry events, trade show, customer meetings etc. The Ideal Candidate You will have a progressive sales/account management track record within a technology environment, able to understand complex customer needs and interact with technical people. Important would be career exposure More ❯
Southampton, Hampshire, South East, United Kingdom
The Venari Limited
and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customerrequirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯
Kingsclere, nr Newbury/Basingstoke, your main focus will be to demonstrate, configure, implement, and support an industry-leading software solution. With a proven ability to excel in a customer-facing role, you’ll have a natural ability to pick up new and innovative technologies and be able to liaise with clients through all phases of a project from … to the successful candidates. Key responsibilities: Acquire in depth knowledge of our software and solutions in our training centres and on the job Configuration, installation and training at our customer sites and virtually Analysis of customerrequirements and environment Design end-to-end solutions to meet the customer needs using Papyrus platform products Presentation of the More ❯
technical and commercial view to the total viability of an order/enquiry by balancing commercial goals against our engineering capability and effort. What will you be doing? Assess customer applications to understand appropriate product specifications. Review incoming orders for correct technical and commercial alignment. Prepare accurate proposals, including technical configurations and cost calculations. Enter order details into ERP … manufacturing, testing and compliance. Maintain an organized database of machine drawings and past designs. Provide input for design guide updates and suggest improvements. Assist in product testing to validate customerrequirements are met. Participate in technical enquiry meetings to support the sales process. What do we need from you? Engineering or technical education. Ability to manage high-volume … customer interactions and complex sales order processes, ensuring accuracy and customer satisfaction. Demonstrable problem-solving skills. High attention to detail. Excellent verbal and written communication skills applied confidently at all levels. Proficient in using related software e.g. Microsoft Office Excel to high level. A role model of Loma's behaviours (Hands-on, One Team, Positive Mindset, Delivering on More ❯
technical and commercial view to the total viability of an order/enquiry by balancing commercial goals against our engineering capability and effort. What will you be doing? Assess customer applications to understand appropriate product specifications. Review incoming orders for correct technical and commercial alignment. Prepare accurate proposals, including technical configurations and cost calculations. Enter order details into ERP … manufacturing, testing and compliance. Maintain an organized database of machine drawings and past designs. Provide input for design guide updates and suggest improvements. Assist in product testing to validate customerrequirements are met. Participate in technical enquiry meetings to support the sales process. What do we need from you? Engineering or technical education. Ability to manage high-volume … customer interactions and complex sales order processes, ensuring accuracy and customer satisfaction. Demonstrable problem-solving skills. High attention to detail. Excellent verbal and written communication skills applied confidently at all levels. Proficient in using related software e.g. Microsoft Office Excel to high level. A role model of Loma's behaviours (Hands-on, One Team, Positive Mindset, Delivering on More ❯
by a technically and commercially focused team. Our cutting-edge systems (such as the high-altitude PHASA-35) have clear commercial value, are developed at pace and address critical customer needs. The Systems Engineer (Requirements Management) will be an integral member of the SEIT team, responsible for defining, capturing, and managing system requirements throughout the development lifecycle … of the PHASA-35 Uncrewed Aerial System (UAS). The role involves supporting the design, simulation, build, integration, and testing phases, ensuring traceability and compliance of all requirements from concept through delivery. This position requires a methodical and detail-oriented individual capable of collaborating across engineering disciplines to ensure alignment with overall system objectives and customer needs. Tasks … and Accountabilities: Undertake requirements definition derived from stakeholder/customer requirements. Be responsible for ownership of system requirements through the engineering lifecycle. Support of sub-system requirement derivation and compilation of compliance evidence. Ensure complete verification evidence of requirements in support of certification. Be responsible for the management of Engineering Change in accordance with Prismatic Engineering More ❯
to improve performance while ensuring adherence to security and quality standards. Address and resolve all operational and personnel issues that arise during the shift. Allocate resources effectively to satisfy customerrequirements and address any delays or challenges. Report any significant incidents, discrepancies, or issues to the OC TL or management Team. Maintain accurate records of employee attendance, shift More ❯
to improve performance while ensuring adherence to security and quality standards. Address and resolve all operational and personnel issues that arise during the shift. Allocate resources effectively to satisfy customerrequirements and address any delays or challenges. Report any significant incidents, discrepancies, or issues to the OC TL or management Team. Maintain accurate records of employee attendance, shift More ❯
Southampton, Hampshire, South East, United Kingdom
Apogee Corporation**
shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining and … supporting cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate with Apogee and client … to work under pressure, handling multiple tasks to ensure timely completion of all aspects of the role Ability to organise workload to ensure maximum output is achieved whilst meeting customerrequirements Proven ability to self-motivate and work either as part of an effective team or unsupervised Results-oriented with an excellent record of success Able to logically More ❯
individually or as part of a team to develop advanced analytics, ML and AI solutions which bring demonstrable value to GE Aerospace. You will be able to quickly assimilate customerrequirements and translate these into working solutions. In this role you will be continuously exercising your analytic expertise, data knowledge and user experience skillset. Job Description Role and … eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. More ❯
Application Architect, you will be instrumental in the pre-contract phase, responsible for: Creating robust and compelling application architecture design artefacts using industry-standard methodologies (e.g., Archimate). Translating customerrequirements (using techniques like User Stories/Use Cases) into technically sound and viable solutions. Collaborating closely with Solution Owners and Project Managers to ensure proposed solutions align … with customer needs and approved designs. Championing sustainable design, incorporating energy-efficient hardware, virtualisation, efficient data management, and green software engineering principles. Providing technical leadership during the presales cycle. About You: We are looking for an experienced architect with a strong technical background and excellent communication skills, ideally gained within a presales or customer-facing solution design environment. … If you have a blend of experience across several of the following areas, we strongly encourage you to apply: Core Architecture & Design: Design Modelling (Archimate/BizzDesign ideal), Requirements Capture, Technical Leadership, Architectural Patterns (OO, Cloud-native, Microservices), Database Design, Application Security Testing. Cloud & Infrastructure: AWS, Azure, VMWare usage and general knowledge. Data & Integration: Data Pipeline Orchestration (Airflow, Spark More ❯
Employment Type: Permanent
Salary: £60000 - £65000/annum Car Allowance + Bonus
Farnborough, Hampshire, South East, United Kingdom
Gama Group Limited
App development. This role provides a lot of scope to make a positive and highly visible impact. You'll be working closely with the team to deliver product and customerrequirements across the Software Delivery Lifecycle. Our culture is extremely important to us, and we are looking for a team member who will enjoy working at a fast More ❯
Andover, Hampshire, South East, United Kingdom Hybrid / WFH Options
Acuro Associates Ltd
engagement with the software through webinars, workshops, development of documentation and support materials and contribution to the community platform Contribute to future product development by building an understanding of customerrequirements and priorities and sharing this knowledge with the product and engineering teams Requirements for the Software Implementation Consultant: A background in Library Sciences or experience of … discovery, open fifth, knowvation, archivalware, alma, primo, aleph 500 or atriuum Knowledge of digital publishing or digital asset management is desirable Excellent communication and presentation skills in a key customer-facing role Ability to work independently and flexibly as part of a small team A responsible and flexible solutions-based approach to your work Able to work 2 days More ❯
southampton, south east england, united kingdom Hybrid / WFH Options
Acuro Associates Ltd
engagement with the software through webinars, workshops, development of documentation and support materials and contribution to the community platform Contribute to future product development by building an understanding of customerrequirements and priorities and sharing this knowledge with the product and engineering teams Requirements for the Software Implementation Consultant: A background in Library Sciences or experience of … discovery, open fifth, knowvation, archivalware, alma, primo, aleph 500 or atriuum Knowledge of digital publishing or digital asset management is desirable Excellent communication and presentation skills in a key customer-facing role Ability to work independently and flexibly as part of a small team A responsible and flexible solutions-based approach to your work Able to work 2 days More ❯
Cosham, Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Gregory Martin International Limited
and many other benefits Location - Portsmouth, Hybrid role Our client is a rapidly expanding growing technical consultancy, renowned for their reputation and their keen ability to understand and meet customerrequirements effectively. Their team is dedicated to delivering high-quality end-to-end consultancy services, ranging from risk and investment analysis to P3M. they operate across multiple sectors … including defence, nuclear and space. They are looking for an experienced a highly motivated customer facing Principal Project Manager with a strong background within the Defence sector, they require candidates from a technical consultancy background with strong bid management experience. You will have strong communication and interpersonal skills and some line management experience. The Principal Project Manager will play … as required but may also be required to travel and work on worldwide basis (occasional). Experience working in a consultancy environment or with defence/government clients. Other Requirements: Current SC or DV Clearance UK Security Clearance Keywords - Project Manager, Defence, MoD, Bid Management, Bids, Proposals, APM, Management Consultancy, Consultancy, Technical Consultancy Principal Project Manager - Defence, MoD, Government More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
BAE Systems
lifecycle, and own specialist technical area(s) to resolve issues for complex radar design, systems and processes Analyse, define, evaluate, plan, and deliver solutions to meet programme, business, and customerrequirements Your skills and experiences: Possesses expert-level knowledge in areas such as Active Electronically Scanned Arrays (AESA), Combat Management Systems, complex systems integration, advanced sensor and communication … of factors that can affect the real-world performance of radar systems and how these can impact accuracy and sensing performance in order to meet challenging design objectives and requirements Proven ability to lead development programmes using systems thinking principles, ensuring holistic approaches to resolving complex engineering challenges Demonstrated experience in managing and delivering large-scale, complex system designs … the Integrated RF Sensor Suite mast and focuses on the high-level integration of complex systems, including software and system-of-systems architecture. The successful candidate will ensure that requirements, design, and implementation are fully aligned across the physical mast structure and all integrated components-such as sensors, communications systems, supporting services, and external interfaces. BAE Systems' Radar Sector More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
BAE Systems
lifecycle, and own specialist technical area(s) to resolve issues for complex radar design, systems and processes Analyse, define, evaluate, plan, and deliver solutions to meet programme, business, and customerrequirements Your skills and experiences: Possesses expert-level knowledge in areas such as Active Electronically Scanned Arrays (AESA), Combat Management Systems, complex systems integration, advanced sensor and communication … of factors that can affect the real-world performance of radar systems and how these can impact accuracy and sensing performance in order to meet challenging design objectives and requirements Proven ability to lead development programmes using systems thinking principles, ensuring holistic approaches to resolving complex engineering challenges Demonstrated experience in managing and delivering large-scale, complex system designs … the Integrated RF Sensor Suite mast and focuses on the high-level integration of complex systems, including software and system-of-systems architecture. The successful candidate will ensure that requirements, design, and implementation are fully aligned across the physical mast structure and all integrated components-such as sensors, communications systems, supporting services, and external interfaces. BAE Systems' Radar Sector More ❯
Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support Team. The Role … Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the on-call rota to provide out-of-hours technical … with free on-site parking. The individual We’re looking for people who have: Proven experience delivering first-line technical support with a strong focus on understanding and meeting customer requirements. Background in the installation, commissioning, servicing, and repair of technical equipment, particularly in environments where integration with other systems is required. Skilled in diagnosing faults across hardware and More ❯
Leading client interactions and building trusted-advisor relationships, with new and existing clients, on both short term and long-term engagements Effectively managing diverse delivery teams to deliver complex customerrequirements Designing and delivering transformational change, based upon practical application of established change principles and analysis Defining, establishing, and operating within a variety of Portfolio, Programme and Project More ❯
Account Manager (Office-Based, £26-30k) Are you super-organised, customer-focused, and ready to step into a role where you'll truly make a difference to clients every day? We're looking for an Account Manager to join a small, friendly office team supporting customers with their IT needs in a professional, non-technical capacity. This is … of contact for customers, ensuring their satisfaction and supporting their IT wellbeing. Building relationships with customers through regular check-ins to ensure they're happy and feel supported. Taking customerrequirements, queries and orders, then organising responses by liaising with the technical team and suppliers. Creating and sending quotes through and processing confirmed orders accurately. What we're … tasks with accuracy. Strong admin skills and the ability to follow up and follow through. Confident communication skills with the ability to listen and build rapport with customers. A customer-focused mindset with a can-do, solutions-focused attitude. Good common sense and the ability to use your own initiative. Strong research skills to gather the right information for More ❯