1 to 25 of 35 ITIL Jobs in Hampshire

VOIP, PBX, Mitel). Strong documentation and communication skills. Desirable Qualifications TOGAF certification or equivalent architectural framework experience. Microsoft Certified: Azure Administrator/Architect. VMware Certified Professional (VCP). ITIL Foundation or higher. Experience with MDM solutions (Intune, AirWatch). Personal Attributes Analytical and solution-oriented mindset. Strong leadership and mentoring capabilities. Excellent communication and stakeholder management skills. Ability to More ❯

VOIP, PBX, Mitel). Strong documentation and communication skills. Desirable Qualifications TOGAF certification or equivalent architectural framework experience. Microsoft Certified: Azure Administrator/Architect. VMware Certified Professional (VCP). ITIL Foundation or higher. Experience with MDM solutions (Intune, AirWatch). Personal Attributes Analytical and solution-oriented mindset. Strong leadership and mentoring capabilities. Excellent communication and stakeholder management skills. Ability to More ❯

Senior Service Desk Analyst - 12 Month FTC Windows, ITIL, Agile, Active Directory Full-Time in the Southampton Office for the first 1/2 months, then Hybrid. £37,000 - £42,000 We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. This role is ideal for a highly organised More ❯

in ICT systems, including SQL Server or equivalent database management, report writing tools, and spreadsheets. Degree-level qualification or equivalent in ICT or a related field. Broad understanding of ITIL principles, particularly Incident, Problem, and Change Management. Proven track record of meeting SLAs and delivering projects on time. Experience implementing and supporting enterprise applications, including system upgrades and functional enhancements. More ❯

someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯

delivery models is beneficial. Qualifications & Certifications Bachelors or Masters degree in Information Systems, Engineering, or Business. SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred. TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure), SAP RISE are an advantage. Why DXC Technology? At DXC, we believe in empowering our people to drive change. Our investment in People More ❯

approach Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Engineer, you'll More ❯

of the problem, not the symptom Flexible and collaborative - happy to help where needed, not stuck in silos Nice to Have Azure or AWS certification PowerShell scripting Linux experience ITIL awareness Experience in logistics or warehousing environments Why This Role Stands Out Growth : This is a company on the up - with major plans to expand across Europe Innovation : Significant investment More ❯

Experience with Azure A basic understanding of networking including DNS, VLANs and connectivity issues To be customer focused with a desire to provide excellent customer services An understanding of ITIL is beneficial Any computing certifications would be beneficial Whats in it for you: Hybrid working (2 days a week remote) Private Healthcare Special Leave for birthdays and Christmas Casual Fridays More ❯

excellent attention to detail Able to explain technical issues clearly to non-technical colleagues A Level (or equivalent) in ICT – a degree in IT is desirable but not essential ITIL foundation qualification (or working knowledge) Full UK driving licence with flexibility to travel to branch sites Summary: Position: IT Support Technician Location: Chandlers Ford Type: Permanent, full-time Salary More ❯

a related field Desirable Technical accreditation in at least two or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate Security (CCNA Security), VMware VCP, ITIL Foundation Certificate, Evidence of continuing professional development Experience Essential Acquire a complete understanding of the trusts enterprise architecture including, business processes, technology and information systems. Responsible for the technology security More ❯

Skills and Knowledge: Strong communication and interpersonal skills. Excellent problem-solving and analytical skills. Deep domain IT experience across multiple IT disciplines. All aspects of Supplier Management. Familiarity with ITIL processes and best practices. Ability to work independently and as part of a team. Previous experience in a law firm or similar professional services preferred. If you are a skilled More ❯

solutions such as SharePoint, Jira and Confluence, telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯

Advanced SQL skills with experience in large-scale environments Proven track record with lineage, documentation, and governance (Unity Catalogue, Purview) Experience implementing data quality and observability controls Familiarity with ITIL change and incident management Hands-on experience enabling AI/ML in a data platform Strong ETL/ELT engineering skills Desirable Experience with Python and related tooling Understanding of More ❯

Advanced SQL skills with experience in large-scale environments Proven track record with lineage, documentation, and governance (Unity Catalogue, Purview) Experience implementing data quality and observability controls Familiarity with ITIL change and incident management Hands-on experience enabling AI/ML in a data platform Strong ETL/ELT engineering skills Desirable Experience with Python and related tooling Understanding of More ❯

and corporate Trust staff. Person Specification Qualifications Essential Degree level qualification or equivalent in IT or related field; Specialist IT qualification covering database and software engineering (e.g., Microsoft certification); ITIL Foundation Certificate; Evidence of continuing professional development. Experience Essential Experience in software development and integration within healthcare settings. Disclosure and Barring Service Check This post is subject to the Rehabilitation More ❯

managed and mitigation plans are in place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent More ❯

managed and mitigation plans are in place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments. Excellent More ❯

across range of programmes and contexts. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to More ❯

and will play a key role in the transformation programme. You will work closely with the infrastructure team and some 3rd parties to drive proactive monitoring, incident prevention and ITIL aligned Change Management. The team maintain operation availability and ensure database governance. You will be responsible for BAU tasks such as patching, updates, back-ups and performance monitoring tuning but More ❯

when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Preferred Skills Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases Experience working with Bespoke software You Should Apply If :- You care deeply about applying technology More ❯

qualification or significant knowledge of methodologies. Desirable Evidence of continuing professional development including management studies to masters level or above or equivalent experience. Professional registration (BCS, IET, UKCHIP). ITIL Practitioner Certificates. Sufficient knowledge of NHS/Government policies, strategies and organisational relationships in relation to digital, IT and public service developments. Experience Essential Experience in project and programme management More ❯