1 to 25 of 56 ITIL Jobs in Hampshire

will be highly organised and task driven, with a strong ethos on service management. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Prince2 (foundation) or Microsoft MCSA/MCSE - this would be highly advantageous. What's in it for you As well as a competitive salary, we offer an annual performance More ❯

initiative. You will also have a strong ethos on change control and service introduction. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Azure Fundamentals (AZ-900) - this would be highly advantageous. What's in it for you As well as a competitive salary, we offer an annual performance related bonus based More ❯

working with ticketing and monitoring tools. Strong communication skills. A collaborative team member who adapts quickly, embraces new challenges, and is eager to learn new skills. Preferred: Understanding of ITIL principles and service management practices. Experience with MS SQL Server, Postgres and/or Maria DB Knowledge of AWS and Terraform an advantage Experience with scripting (e.g., PowerShell, Python) or More ❯

SANs): HPE MSA, Nimble, NetApp Advantageous skills: Microsoft Certified: Azure Solutions Architect/M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation More ❯

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified More ❯

someone with excellent organisation, communication and leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting and analysing data to see More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect/M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation More ❯

SANs): HPE MSA, Nimble, NetApp Advantageous Skills: Microsoft Certified: Azure Solutions Architect/M365 Enterprise Administrator Network or Security certifications (e.g. CompTIA Network+, Cisco CCNA, WatchGuard/Meraki certifications) ITIL or PRINCE2 Foundation More ❯

colleagues and customers at all levels IT based qualifications or experience in a technical support environment It would be great if you had: Experience within a Service Desk environment ITIL or other relevant IT qualifications Valid and existing SC Clearance If you are interested in this role but not sure if your skills and experience are exactly what were looking More ❯

and ideally experience of platform delivery and enhancement. You will have obtained the following certifications: ServiceNow Certified Administrator Service Now Certified Implementation Specialist across a minimum of four applications ITIL Foundation Some ServiceNow development and scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS would be advantageous. Project Management and Training certification and experience would be very More ❯

or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP More ❯

of incidents and service requests. Undertake hardware installation including electrical configuration, diagnostics and rectification. Operating system installation, configuration diagnostics and rectification. Application installation, configuration, diagnostics and rectification. Adherence to ITIL process, including (but not limited to); change management, incident management, problem management. Liaison with other elements of the Service delivery, project management and the Customer to ensure effective Customer focused More ❯

of incidents and service requests. Undertake hardware installation including electrical configuration, diagnostics and rectification. Operating system installation, configuration diagnostics and rectification. Application installation, configuration, diagnostics and rectification. Adherence to ITIL process, including (but not limited to); change management, incident management, problem management. Liaison with other elements of the Service delivery, project management and the Customer to ensure effective Customer focused More ❯

of incidents and service requests. Undertake hardware installation including electrical configuration, diagnostics and rectification. Operating system installation, configuration diagnostics and rectification. Application installation, configuration, diagnostics and rectification. Adherence to ITIL process, including (but not limited to); change management, incident management, problem management. Liaison with other elements of the Service delivery, project management and the Customer to ensure effective Customer focused More ❯

or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP More ❯

learn and develop new skills - training will be provided. Full UK driving licence. Nice to Have: Knowledge of Office 365, Exchange, Teams or Outlook. Backup systems experience. Familiarity with ITIL processes or service management tools. Key Benefits: Salary: £30,000 - £32,000 DOE Up to 5% bonus Industry certification support (Udemy & more) Career progression - this role has opened due to More ❯

REQUIREMENTS Experience in operations or service delivery within the IT/software sector Proven experience managing technical or professional services teams Strong knowledge of IT service management principles (e.g. ITIL) Experience in software implementation and support services; familiarity with HCL Domino is a plus Confident working with tools for forecasting, reporting, and project/resource management Excellent communication, stakeholder management More ❯

you don’t know! Ideally, you might have experience including: 2nd line support experience Office 365 and Azure Active Directory, including Group Policy Basic networking experience Any experience with ITIL, VOIP or ServiceNow would really set your application apart! I want to do that! If you’re for a new challenge and interested in working to establish a new IT More ❯

Desirable - or willing to learn - Microsoft Server 2003 Desirable - or willing to learn - Active Directory Desirable - or willing to learn - VMWare V5/V5.5 Desirable - or willing to learn - ITIL Please note: It's still worth applying even if you do not meet all the requirements above. They are passionate about investing in you and your career and if you More ❯

an ISO27001 adoption project Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship ITIL certifications Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents. How I work Committed to delivering timely, on-brief, high-quality service More ❯

professionally, delivering a high standard of customer service at all times. ?? Key Responsibilities Provide first-line technical support across the European business Manage incidents and service requests using approved ITIL-aligned processes Communicate effectively with users and escalate issues where necessary Contribute to a culture of continuous improvement and knowledge sharing ?? Skills & Knowledge Aligned with the company's core values More ❯

SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office 365 Good understanding of Microsoft Azure More ❯

SLAs. Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office 365 Good understanding of Microsoft Azure More ❯

Bachelor's or Master's degree in Engineering, Manufacturing, Supply Chain, or Information Systems SAP Certified Application Associate - SAP S/4HANA Manufacturing for Production Planning and Control TOGAF, ITIL, or similar framework certifications (preferred for solution architecture exposure) To be considered please submit an up-to-date CV. LA International is a HMG approved ICT Recruitment and Project Solutions More ❯