1 to 25 of 30 ITIL Jobs in Hampshire

provide a quality service. Excellent written and verbal communication skills. A team player who can contribute to a collaborative working environment An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency ...

Active Directory , Windows Server , DNS , and Group Policy Management . Knowledge of PowerShell scripting , multi-tenant environments , and ITSM processes . Familiarity with ITIL and Agile methodologies . Experience with VMware vCenter (user-level) and collaboration across engineering and architecture teams. Highly motivated, adaptable, and able to work independently ...

Linux environments. Proficient in using ticketing systems such as ServiceNow or JIRA. Degree in IT, Computer Science, or a related field, along with ITIL Foundation certification. Additional training in customer service or team leadership. Personal attributes include being calm under pressure, highly organised, and having a customer-first mindset. Strong ...

such as Business, IT, or Change Management. Professional certifications will set you apart, with qualifications in Change Management (Prosci or APMG), Agile or Scrum, ITIL Foundation, or Project Management (APM) being highly desirable. These credentials demonstrate your ability to apply structured methodologies and frameworks to complex change programmes. What ...

leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting ...

delivering high-quality technical support. Proven experience working across a wide range of IT environments and supporting diverse client infrastructures and on-site locations. ITIL v4 certification or equivalent practical working knowledge of IT service management best practices. Strong, hands-on experience with Microsoft Server environments, from legacy versions ...

date and are accurate Complete tasks under Service Request Management Maintain and create necessary IT documentation Provide continual improvement activity ideas Qualifications: ITIL Foundation handy but not essential ...

perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other ...

bonus if you had: Experience in multi-site or engineering-focused organisations. Familiarity with containerization (Docker, Kubernetes). Relevant certifications such as ITIL, MCSE, CCNA/CCNP, AWS or Azure Solutions Architect . Bachelors degree in Computer Science , Information Technology , or equivalent experience required. Industry certifications preferred. Why Join ...

Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. ...

life cycle, relationships, and dependency mapping Experience with ServiceNow Discovery and/or Service Mapping Knowledge of Identification and Reconciliation Engine (IRE) Familiarity with ITIL practices, especially Configuration Management Professional Experience 3+ years of ServiceNow platform experience (adjustable by seniority) Proven experience implementing or supporting CMDB in complex environments Experience ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills Leadership & Coaching: Ability to inspire, motivate, and develop ...

element of project work. Experience of Project based work Windows Server 2008 - 2022 Active Directory, Exchange Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational ...

Alto, Checkpoint, Cisco Meraki, HP Aruba, F5, Azure, AWS. Preferred: Netscaler/F5, Cisco Wireless/SD-WAN/DNAC/ISE/ACI, ITIL knowledge, SC clearance or ability to obtain. Why Join Us: Work on cutting-edge network platforms. Supportive team environment and career development opportunities. Balanced shift ...

including supplier ecosystems. Familiarity with Defence and Government governance frameworks (MOD, GDS, ISO, JSP440). Professional certifications such as MSP, PRINCE2 Practitioner, PMI-ACP, ITIL, or Agile frameworks. Excellent stakeholder engagement and communication skills, with the ability to influence at senior levels. Please apply with a copy of your ...

cutover planning experience. Desirable Automotive industry experience - highly advantageous. Business-level German for international collaboration. Project/Programme certifications (Prince2, PMP, Scrum, SAFe) and ITIL foundations. Personal Attributes Strategic thinker with a hands-on delivery mindset. Decisive, calm under pressure, and able to build trust quickly. High integrity and commitment ...

Apps) Proficiency in SQL Server and writing SQL queries A solid understanding of data integration and system connectivity Experience leading technical projects Familiarity with ITIL and Agile methodologies To find out more information please contact Lily at Recruitment is done in line with safe recruitment practices. We are an equal ...

successful Tech Manager: Ideally 5+ years experience within the IT support industry Proven experience working across varied IT environments and diverse client sites ITIL v4 certification (or working knowledge) Strong working knowledge of Microsoft Server environments (2003 to current versions) In-depth knowledge of Microsoft 365, including support, implementation ...

equivalent. Creation and management of Capability and Technology roadmaps. Stakeholder Management, including workshop facilitation. Understanding and use of Service Management practices such as ITIL or eTOM. Either hold professional registration with a relevant professional organisation, or willingness to work towards registration. Other Requirements: Candidates must have an existing right ...

ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management … large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components, platforms and business processes. Highly experienced and qualified in service management frameworks (ITIL, IT4IT) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. The Service Architect must have: Proven experience ...

place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure ...

/improvements. Strong knowledge of infrastructure, cloud platforms, networks, and ERP systems. Knowledge of current technology trends and cybersecurity best practices. Fundamental understanding across ITIL, Agile, Scrim and Prince2. Ability to translate business requirements into technical/easy to use software solutions. Experience in leading small teams and managing cross ...

people tech applications, with a strong background in managing HR system products (SuccessFactors preferred). Your expertise in stakeholder management, project delivery methodologies, and ITIL service standards will help you coordinate sprint content, manage backlogs, and oversee releases. You’ll be hands-on with market analysis, user feedback, and competitor ...

accurate data integrity and relationships between CIs. Implement automated discovery and reconciliation processes to keep the CMDB current and reliable. Governance and Compliance: Apply ITIL V4 principles to define and implement compliant processes for configuration and change management. Ensure adherence to UK MOD security and quality standards throughout the lifecycle. … reporting and audits to demonstrate compliance and readiness. WHO DO WE NEED? Proven experience in configuration management within complex IT programmes. Strong knowledge of ITIL V4 and ability to design and apply compliant processes. Demonstrable knowledge with managing and overseeing entire release management cycle to include hotfixes, defect tracking, production ...