1 to 25 of 37 ITIL Jobs in Hampshire

technical concepts clearly, and takes pride in helping others develop their digital capability. Experience with Microsoft technologies, networking fundamentals, and incident management is essential; ITIL or Microsoft certifications are desirable but not required. What youll be doing; Delivering high-quality 1st and 2nd line IT support (with some 3rd line ...

Server queries, with a solid understanding of relational databases. Knowledge of application support methodologies, incident/problem management, and change management processes (ITIL knowledge advantageous). Ability to translate technical issues into clear, business-friendly language for legal and non-technical stakeholders. Customer-focused mindset with a strong commitment ...

setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting ...

setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk or IT Support environment and be confident supporting ...

solving skills. You will have hands-on experience writing and troubleshooting MS SQL Server queries, with a solid understanding of relational databases. Knowledge of ITIL-based incident, problem, and change management processes is advantageous. Strong communication skills are essential, with the ability to translate technical issues into clear, business-friendly ...

experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large scale ITSM solutions across complex estates. Solid understanding of Windows Server, Active Directory, SQL Server ...

perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other ...

Knowledge of security concepts (CIA/MITRE ATT&CK Framework/Vulnerabilities). Knowledge of cybersecurity fundamentals (CIA triad, threat vectors). Knowledge of ITIL disciplines such as Incident, Problem and Change Management. CompTIA Security+/CySA+ or similar. Vendor Certifications - Cisco, Nozomi, Fortinet. Knowledge of scripting - Python, Powershell, Perl ...

root cause analysis. Extensive knowledge of product support operations and processes. Strong customer service orientation with excellent communications and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mindset with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving skills. Data ...

Title: IT Support Technician Location: Farnborough (Onsite) Salary: £DOE + On Call Bonus Full Time | On-Call Rota Key Skills: Azure, Troubleshooting, IT, Support, ITIL, Microsoft 365, Ticketing We are looking for a customer-focused and technically capable IT Support Technician to join our IT team. This is an exciting … account administration Basic networking and remote access troubleshooting iOS device support (iPhones/iPads) ITSM and remote support tools (e.g., ServiceNow, BeyondTrust, Cherwell) ITIL Foundation v4 certification (or willingness to obtain) is desirable. Key Skills & Attributes Excellent communication and interpersonal skills Strong troubleshooting and logical problem-solving ability Customer-focused ...

routing changes. Experience delivering infrastructure changes within large programmes, ideally involving tenant separation , infrastructure split or merger/acquisition scenarios. Familiarity with governance frameworks, ITIL practices, and change management. Experience in hybrid environments (on-prem/Azure/SaaS). Spectrum IT Recruitment (South) Limited is acting as an Employment ...

understanding of basic networking principles Nice to Have Experience working in secure government environments Familiarity with Guardian environments or secure airspace/defence programmes ITIL or structured service delivery experience All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will ...

firewalls) Experience working in a BAU/operational support environment Desirable: Fortinet firewall experience Exposure to infrastructure security best practices Experience working within structured ITIL environments This position requires regular onsite presence in Portsmouth, with the possibility of hybrid working once established in the role. If you are interested ...

Policy, SQL, SQL Server or PKI and Certificate Management Scripting skills with tools like -Powershell, SQL, JavaScript or Similar Experience working in ITSM/ITIL environment - Certifications are highly desirable Experience working with on - prem, hybrid cloud and cloud native environments Eligible for high level DV clearance - if not already ...

Description and Person Specification document attached. Person Specification Qualifications Essential Degree level or equivalent knowledge and skills Evidence of continuing professional development Desirable ITIL Practioner Qualification Microsoft Certification PRINCE2 Certification Relevant IT Vendor Certification Experience Essential Extensive IT experience gained within an enterprise environment Evidence of depth and breadth ...

environment Remote & customer facing support Windows Server (Apply online only) Active Directory, Exchange Hyper V Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Full driving license Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment ...

delivery functions. Strong senior stakeholder engagement and communication skills. Experience supporting bids, transition planning, and governance design. Professional certifications such as MSP, PRINCE2 Practitioner, ITIL, or Agile frameworks. Deliver high impact secure change as a Programme Manager Transition, Transformation and Agile Delivery . To apply, please send your ...

time, aligned to regional business hours ABOUT THE QUALIFICATIONS: 6+ years of experience as a Business Analyst supporting ITSM initiatives Strong functional knowledge of ITIL-based ITSM processes Hands-on experience working with ServiceNow Strong analytical, documentation, and communication skills AI DISCLOSURE: We may use artificial intelligence (AI) or other ...

disciplinary teams (that could span architecture, engineering, suppliers and operations), demonstrating the ability to coach and develop members of the team. Excellent appreciation of ITIL methodologies and standards; ideally accredited to Foundation and Practitioner standards. ...

professional and disciplined approach at all times when working within client Data Centre’s Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies ...

professional and disciplined approach at all times when working within client Data Centre’s Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies ...

professional and disciplined approach at all times when working within client Data Centre’s Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies ...

structured service documentation. Experience working to tight timescales in complex delivery environments. Strong stakeholder management and leadership capability. Service management qualifications such as ITIL, ISO20000, or IT4IT. An understanding of Agile or Kanban This role suits a governance focused Service Architect who can align service design with operational excellence. ...

regulated financial services Confident stakeholder communicator Experience leading small teams Nice to have: Python, Power BI/DAX, Azure DevOps, legacy SQL platforms, ITIL or Microsoft certifications. ...

tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining ...