1 to 25 of 42 ITIL Jobs in Hampshire

operational excellence and driving continuous improvement in service environments. Strong understanding of MOD procurement, contracting and compliance frameworks. Knowledge of IT service management frameworks (ITIL, ITSM) and best practices. Experience with enterprise IT infrastructure, cloud services or application support environments. Proficiency with project and programme management tools and methodologies. Strong ...

cloud Windows Desktop configuration and support Windows Server support Microsoft 365/Office 365 Microsoft Exchange Active Directory administration VMware Citrix Networking fundamentals ITIL framework knowledge Essential Skills & Behaviours Strong communication and interpersonal skills Organised and able to prioritise workload effectively Customer-focused mindset Team-oriented with a supportive approach ...

advantageous but is not essential: Microsoft 365 Lighthouse. GDAP/CPOR delegated administration. Multi-tenant MSP delivery experience. Certifications such as MD-102 or ITIL Foundation. The person were looking for Youll be someone who wants to improve the way support is delivered, not just manage the queue. Youll ...

Server queries, with a solid understanding of relational databases. Knowledge of application support methodologies, incident/problem management, and change management processes (ITIL knowledge advantageous). Ability to translate technical issues into clear, business-friendly language for legal and non-technical stakeholders. Customer-focused mindset with a strong commitment ...

leading teams and driving operational improvements. Excellent stakeholder management and communication skills. Experience managing escalations, risks and operational incidents. Knowledge of IT Service Management (ITIL/ITSM) principles and best practices. Experience working within enterprise IT infrastructure, cloud, application support or managed service environments. Highly Desirable Experience supporting Defence, Aerospace ...

levels and user experience * Clear communication with both technical and non-technical stakeholders * Cyber Essentials+ Useful experience includes AWS, NetSuite or wider ERP systems, ITIL, Microsoft certifications or working alongside transformation/project teams. This role would suit someone who enjoys taking ownership, bringing structure to a busy IT environment ...

position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware ...

position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware ...

deliver excellent customer service. Work efficiently and productively to achieve and exceed SLA’s and KPI’s. Your Previous experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration An understanding of Group Policy General networking skills An understanding of DNS Good understanding of Office ...

Experience Experience using Microsoft Intune, Microsoft Azure or Jira Assets. Knowledge of Configuration Management Databases, asset registers or IT service management tools. Exposure to ITIL, Service Asset and Configuration Management or related service management disciplines. Previous experience within defence, government, national security or another regulated environment. Experience supporting infrastructure assets ...

strong and consistent. Track Network availability, utilisation, and performance with optimisation and continuous improvement centric always. Drive Network delivery governance, including risk management, full ITIL suite processes, reporting and compliance auditing. Support skills management, financials, and procurement and support with vendor liaison and associated support renewals. Provide regular reporting ...

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

Knowledge of virtualisation technologies such as VMware. Experience with enterprise backup and storage platforms. Familiarity with Microsoft security technologies and infrastructure hardening. Understanding of ITIL processes and change management. Please note: Due to the nature of this programme, applicants must hold active DV (Developed Vetting) Security Clearance and be eligible ...

doing: * Coordinate change activities across technical and business teams * Apply strong planning and prioritisation to support effective change scheduling and governance * Use ITIL Change Enablement principles to assess risk and make balanced governance decisions * Support change documentation and process discipline, with strong attention to detail * Work with IT Service Management ...

support role. Strong technical skills in Windows/macOS , Microsoft 365 , Active Directory , and basic networking (VPNs, TCP/IP). Solid understanding of ITIL principles (Incident, Request, and Problem Management). Excellent communication and logical problem-solving skills under pressure. Apply Today Interested in leading a top-tier service ...

leadership experience. Leadership and management qualification or significant experience working at a senior level Desirable Architecture qualification such as TOGAF or equivalent practical experience ITIL, PRINCE2, MSP, Agile, cloud, cyber or enterprise architecture certification Professional registration or membership relevant to digital, technology, cyber or informatics Knowledge of NHS technology frameworks ...

required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take ...

configuration management, automation tools and infrastructure-as-code practices Understanding of database migration tools, methodologies and best practices Knowledge of IT service management frameworks (ITIL, ITSM) and operational readiness processes Proficiency with service management tools (ServiceNow) Familiarity with MOD security requirements, classification handling and defence contractor compliance frameworks Programme & Project … programmes (RAF, MOD, or prime defence contractors) Previous DV clearance or SC clearance held Armed Forces background or military service experience Certification in PRINCE2, ITIL, TOGAF, or AWS/Azure cloud architecture Experience with DXC service delivery models, platforms or customer engagements Knowledge of ITAR compliance, export control regulations ...

continued alignment with existing processes. This role is subject to a standard DBS check. About You: You will have experience and knowledge of utilising ITIL best practice. You will have strong interpersonal abilities, with confidence to build and maintain effective working relationships with stakeholders at all levels. You are highly ...

access administration, endpoint protection, and software deployment. A bility to guide and mentor First Line colleagues to develop their skills. An understanding of ITIL service management principles. Benefits: 2 5 D ays H oliday Birthday Day Off Buy H oliday S cheme Career Development and Progression Opportunities Employee Assistance Programme ...

equivalent. Creation and management of Capability and Technology roadmaps. Stakeholder Management, including workshop facilitation. Understanding and use of Service Management practices such as ITIL or eTOM. Either hold professional registration with a relevant professional organisation, or willingness to work towards registration. What we offer We offer a combination of mentoring ...

equivalent. Creation and management of Capability and Technology roadmaps. Stakeholder Management, including workshop facilitation. Understanding and use of Service Management practices such as ITIL or eTOM. Either hold professional registration with a relevant professional organisation, or willingness to work towards registration. What we offer We offer a combination of mentoring ...

risk and investment to people who are not technical Comfortable in front of customers, prospects and suppliers as well as colleagues Certifications such as ITIL 4, CISSP, CISM or BCS membership are welcome, our client is open on route as long as the capability is there Creative. Our client ...

workflows, Filters, Escalations, Active Links + Smart IT configuration. Scripting: Python, PowerShell, Bash for automation tasks. BMC Helix Discovery (ADDM) + CMDB data modelling. ITIL v4 Foundation Certification preferred. ...

transition of project deliverables into live service. This role is subject to a standard DBS check. About You: You will hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification, and have experience in some technologies such as desktop refresh projects, server replacements, network or cloud infrastructure deployments. You will have ...