1 to 25 of 28 ITIL Jobs in Hampshire

with problem solving involving hardware, involving hardware, software, and networks. Certification requirements Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements Total: 3-4 years of university education post more »

communication skills and the ability to work in a team Excellent problem solving and analytical skills Desirable: Previous experience with a Managed Service Provider ITIL Certification or Experience Microsoft MCP or equivalent What will your role look like? Your role will be key to delivering effective 1st and 2nd line more »

analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and Cloud technologies; Microsoft Azure, Office 365. Networking more »

documentation skills. Technical Knowledge: Familiarity with common operating systems, software, and hardware. Certifications: CompTIA A+: A foundational certification covering hardware, software, networking, and security. ITIL Foundation: Understanding of IT service management best practices. Microsoft Certified: Modern Desktop Administrator Associate: Demonstrates expertise in Windows 10 and Microsoft 365. HDAA (Help Desk more »

decision-making skills and display the willingness to make decisions, exhibit sound and accurate judgement and include appropriate people in the decision making process ITIL Awareness Whats in it for you: £30,000 Company Car 23 days holiday rising to 28, plus bank holidays Stakeholder Pension Scheme Healthcare Cashplan Voucher more »

deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs, KPIs and profitability targets. Your previous experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration Strong knowledge and understanding of Group Policy Strong general networking skills (CLI, Subnetting, NAT) Good understanding of more »

work collaboratively and manage stakeholders at all levels. You will havepractical experience of working in other service management processes and, have an understanding of ITIL best practices and experience with IT Service management tools such as Service Now. The benefits At AllPoints Fibre, we're all about looking after you. more »

in a demanding environment SC Clearance as a minimum, must be eligible for DV clearance It would be great if you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow Microsoft MCP qualified DV Clearance Employment Type more »

in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. more »

Location: Southampton, 5 days in office Hours: Full-time, 37.5 hours per week (Mon-Fri) About the Role · Supply service desk support facilities using ITIL foundations. · Ensure calls are closed within the agreed SLAs. · Ensure sufficient information is recorded against a call closure to assist with similar calls int he more »

PKI Management (Thales HSM) Tiered Active Directory Models Current SC Clearance It would be great if you had: Scripting and Automation Security Best Practices ITIL Framework Ability to troubleshoot and problem solve database related errors Eligible for DV clearance If you are interested in this role but not sure if more »

development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other ServiceNow modules/applications (CSM/HRSD/FSM more »

user computing solutions, managing device deployments, and providing technical guidance. The ideal candidate should have experience in end-user computing engineering or support, hold ITIL Foundation or relevant certifications, and possess strong skills in various technologies and scripting languages such as PowerShell and Proficient in end user computing technologies such more »

IT Knowledge Management, including driving effective knowledge consumption in Service Desk and Incident Management. Strong expertise in Service Management processes and best practices, ideally ITIL Foundation certified. Proven experience in supplier management, particularly in outsource or SIAM partnerships. Exceptional stakeholder and supplier management skills to ensure effective service management. Proficiency more »

work independently and adapt to diverse cultural environments. Willingness to travel and work overseas for three-month rotations. Certification in relevant technical fields (eg, ITIL, PMP) is preferred. Work Environment: This role requires traveling and working overseas for three-month rotations, with potential assignments in various international locations. Ability to more »

Business Reporter IFS development - PL/SQL Business analysis, stakeholder management, research & presentations Liaising with finance department identify pain points Agile, PM, Prince2, ITSM, ITIL experience and certifications desirable In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when more »

deliverable into live service Project Manager - The skills you will need To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure more »

within an IT customer service environment. Taking responsibility for your workload Be helpful and approachable Excellent time management skills Good communicator Working knowledge of ITIL This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and experience to be successful more »

industry standard toolsets, you will monitor calls, emails and automated alerts, bringing them to an appropriate resolution or escalating where necessary, all under an ITIL aligned framework. You will work on a pattern of 4 days Work followed by 4 days Rest. Each Work period is comprised 12hour shifts covering more »

centres. Essential experience: - IDS/IPS, Firewall, VPN, EDR/XDR - Security Information Event Management (SIEM) tools - TCP/IP - Network Troubleshooting - Penetration testing - ITIL If this sounds of interest please apply or contact (url removed)/(phone number removed) Spectrum IT Recruitment (South) Limited is acting as an Employment more »

user computing solutions, managing device deployments, and providing technical guidance. The ideal candidate should have experience in end-user computing engineering or support, hold ITIL F... more »

Desk team members when required and Provide enhanced support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: ITIL v3/v4 Foundation qualification is desirable MCP certification would be desirable Knowledge & Experience: 2 years experience of providing team leader support in a similar more »

or skill-based routing, manage technician queues, and ensure adherence to service level agreements (SLAs). Develop and implement efficient workflows that align with ITIL best practices, including incident escalation procedures, change management processes, and knowledge base maintenance. Assist technicians in tackling complex customer issues by leveraging your own technical … Proven leadership and team management skills with a focus on IT service delivery. Strong understanding of IT service desk best practices, ITSM methodologies (e.g., ITIL v4), and incident management frameworks. In-depth knowledge of ticketing systems and performance management tools. Experience working in a fast-paced, customer-centric environment. Excellent more »

to meet your team objectives & goals Team Leadership Able to use own initiative to troubleshoot and find solutions to technical issues Good understanding of ITIL principles Following the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment Technical skills: Good level of knowledge Microsoft office applications (Outlook, Excel, Word) Good understanding … knowledge of hardware components Good working knowledge of Windows Operating Systems/Server Good working knowledge of Network Infrastructure and System Components Desired Skills: ITIL Foundation Certification SDI Certification or relatable certification/experience Clearance Requirements: Clearance to Start BPSS Clearance for Role SC Intrigued? Wed love to hear from more »

AD, Citrix, MS Office, Connectivity, iPhones, Printers and peripherals is sought (Citrix can be taught) Experience with SCCM or other remote deployment software ITIL-certified or experienced in ITIL-based environments First-class customer service and team working skills & happy to assist as required more »