51 to 60 of 60 ITIL Jobs in Hampshire

service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent More ❯

or Secure Access Awareness of vulnerability management, threat prevention, and SOC tooling Ability to investigate and troubleshoot under pressure with a methodical, root-cause approach Previous experience in an ITIL-aligned environment Why this role? Be part of a newly integrated team where you'll gain exposure to both networking and security Work with a fantastic line manager and a More ❯

in a operational role where achievement of service levels is vital and service must be maintained Technical understanding with ability to translate into business impact and prioritise accordingly Desirable: ITIL lifecycle experience Security Requirements: BPSS & ITAR This role requires you to obtain a basic disclosure along with employment reference checks before starting. In addition, this role involves direct and/ More ❯

cloud elasticity by auto-scaling resources based on business requirements. Ensure Disaster Recovery (DR) and manual redundancy failover capabilities. Provide regular service management reports to keep clients informed. Follow ITIL processes and Integrated Service Level Management best practices. This is an opportunity to work on cutting-edge AI projects and contribute to the development of our AI Lab platform which … Azure). Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.). Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes). Strong troubleshooting and problem-solving skills. Experience with ITIL processes and service management. Excellent communication and reporting skills. As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this More ❯

cloud elasticity by auto-scaling resources based on business requirements. Ensure Disaster Recovery (DR) and manual redundancy failover capabilities. Provide regular service management reports to keep clients informed. Follow ITIL processes and Integrated Service Level Management best practices. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Strong experience in system administration, infrastructure management, and cloud … Azure). Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.). Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes). Strong troubleshooting and problem-solving skills. Experience with ITIL processes and service management. Excellent communication and reporting skills. Preferred technical and professional experience Experience with AI/ML workloads and infrastructure. Knowledge of cybersecurity best practices and threat mitigation. More ❯

learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be an advantage. What's in it for you? At RM we have My Work which provides office-based colleagues More ❯

Job Summary Software Development Project Manager/Permanent/Southampton Country: United Kingdom Location: Southampton Sector: Project Manager Job Type: Permanent Technologies: Project Management software development scrum environment Prince2 ITIL CA Rally Retail Software Development Project Manager/Permanent/Southampton Software Development Project Manager/Permanent/Southampton Posted Tuesday, 13 November 2018 Are you a looking for an … Skills and Knowledge: Educated to degree level in a relevant subject, or with equivalent experiences Accredited project management qualification(s) in a relevant methodology (e.g. SCRUM (Agile), PRINCE2 or ITIL) Proven ability to work in a fast-paced environment, managing multiple planned and unplanned projects, large and small changes, absorbing complex technical and logistical issues and rapidly defining and implementing More ❯

2 nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week, hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd More ❯

2 nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week, hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd More ❯

of problem records and drive service stability. Is aconfident collaborator, able to work effectively with technical teams and manage challenging personalities with empathy, resilience, and tenacity. Holds aminimum of ITIL V3 Foundation certification(V4 preferred), with a solid understanding of ITIL best practices. Communicates clearly and empathetically able to translate technical language into business impact. Thrives in high-pressure situations More ❯