51 to 75 of 97 ITIL Jobs in Hampshire

will work with Windows Server, Red Hat Linux, VMware, and storage technologies in a security-conscious, Agile environment. Role includes collaboration with customers, handling ITIL-based services, and contributing to deployment and maintenance of virtualization, AD, and backup solutions across multiple sites in the UK. #J-18808-Ljbffr ...

projects as a Solution Architect, on time and within budget Certified ServiceNow System Administrator Certified Implementation Specialist in at least one ServiceNow product suite ITIL Foundation certification (v3 or v4) Strong hands-on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions ...

Server environments.Knowledge of infrastructure, networking and application dependencies within enterprise environments.Experience with SQL Server clustering, Always On Availability Groups or similar HA technologies.Familiarity with ITIL-based operational support and change management processes. ...

infrastructure, networking and application dependencies within enterprise environments. Experience with SQL Server clustering, Always On Availability Groups or similar HA technologies. Familiarity with ITIL-based operational support and change management processes. ...

services within a Defence programme. On-site at customer premises. Candidate will manage end-to-end service delivery, incidents, changes, and governance, with strong ITIL background, ITSM tools, and cross-functional leadership. Experience with secure IT environments and reporting is essential. #J-18808-Ljbffr ...

dedicated team and engaging senior stakeholders to align with national security objectives. Candidates must hold active SC Clearance and be a British national, with ITIL expertise and a track record of #J-18808-Ljbffr ...

process creation, documentation, and service readiness activities. Strong stakeholder influencing skills, capable of working with senior leaders. Knowledge of service management frameworks such as ITIL, ISO20000, or IT4IT. Ability to lead virtual and co-located teams within tight deadlines. If you're a strategic thinker with a passion for delivering ...

transition of project deliverables into live service. This role is subject to a standard DBS check. About You: You will hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification, and have experience in some technologies such as desktop refresh projects, server replacements, network or cloud infrastructure deployments. You will have ...

secure environment. The ideal candidate will have UK Sole National DV clearance, experience in a service desk across multiple products, and familiarity with ITSM ITIL processes. #J-18808-Ljbffr ...

role covers cloud, on-premises and hybrid delivery, reporting into the Senior ITSM Tooling Architect, and requires strong experience with ITSM tooling suites and ITIL/eTOM processes within security-regulated #J-18808-Ljbffr ...

business case development. Excellent stakeholder management and communication skills, with the ability to operate effectively from technical teams to C‐suite. Experience with ITIL or equivalent service management frameworks; incident, change, release, and problem management. Good Understanding of information security, data privacy, and regulatory compliance in a technology context. Ability … tooling (Jira, Confluence, etc.). Exposure to cloud platforms (Azure, AWS) and modern integration patterns (APIs, event streaming, microservices). Professional certifications such as ITIL, PMP, PRINCE2, or a relevant platform‐specific qualification will be advantageous. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects ...

SiXworks seeks an Infrastructure Engineering Manager to balance people leadership with hands‐on delivery across cloud, networking, platforms & servers, end‐user compute, scripting and ITIL‐based service management in secure environments. You will line‐manage engineers, develop their skills, set objectives and ensure delivery aligns with business needs. Your role ...

operational, and governance frameworks and collaborate with stakeholders to define pricing and support requirements. This role requires strong experience in service architecture and management, ITIL/ISO20000/IT4IT knowledge, and the ability to lead virtual and co-located teams within tight deadlines. #J-18808-Ljbffr ...

obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with ITIL v3 and Defence/public‐sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance … successful candidate and the wider NDH(D) team. Key Responsibilities Service Operations Support day‐to‐day service delivery across Incident, Problem, Change, and other ITIL‐aligned Service Management processes Ensure adherence to the provisions of all MOUs and OLAs, particularly response and resolution targets Manage service performance against agreed KPIs ...

enterprise network architectures across data and voice domains. The role ensures robust, scalable solutions aligned with client requirements and industry standards, operating across the ITIL 4 Service Value Chain. Located in Farnborough, the onsite role requires UK residency and security eligibility. You will lead cross-functional teams, influence investments ...

customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. Your Role and Responsibilities Demonstrable experience of Windows Server based infrastructure at an enterprise level Demonstrable experience … analysis and deployment Excellent communications and organisational skills as well as the ability to work independently as well as in a team Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Understanding ...

proprietary as well as industry standard tools to support monitoring and response for VIP Authorization issues. Possess an Information Technology Infrastructure Library Foundation Certificate (ITIL), or ability to obtain within 6 months. Work Hours: Alternative Schedule: Two-week rotating schedule of 12-hour shifts, totaling 14 working days ...

infrastructure engineering teams. Strong people leadership and stakeholder management skills. Background in infrastructure operations, platform engineering, or IT services. Experience working within Agile, Scrum, ITIL, or SDLC environments. Strong organisational, planning, and decision‐making abilities. Comfortable working within complex, multi-disciplinary technology environments. Desirable Certifications ITIL Foundation Microsoft Azure Google ...

environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential Skills … server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise environments. Ability to maintain accurate technical documentation. Experience working within ITIL change management processes. Strong communication skills and the ability to work effectively within a team. Desirable Skills Experience using Remedy. Office automation and documentation management ...

recommendations clearly.Build strong relationships across technical, project and operational teams.Continuous ImprovementIdentify opportunities to improve service transition and operational readiness processes.Support the adoption of ITIL best practices and wider Service Management initiatives.Review post-implementation outcomes and lessons learned.Use lessons learned to improve readiness approaches for future deployments.Essential Experience & Skills5+ years’ experience … Service Management (ITSM) and Service Transition.Strong understanding of ITIL principles and frameworks.Proven experience managing Operational Readiness and/or Service Transition activities.Excellent stakeholder management and communication skills.Experience working across infrastructure, cloud, application and support teams.Strong risk management and problem-solving capabilities.Ability to coordinate multiple projects, workstreams and competing priorities.Experience taking ...

governance.Develop the PMO framework for the ongoing IT Change pipeline, including prioritisation, capacity, delivery tracking and benefits realisation.Ensure effective integration between programme governance and ITIL/service management processes.Drive continuous improvement, lessons learned and increasing PMO maturity.Personal AttributesWe are looking for an experienced PMO professional with a strong track record … insight.The ability to challenge constructively, influence senior stakeholders and operate effectively in a fast-paced delivery environment.Desirable: MSP, PRINCE2, PMP, Agile, P3O, MoP or ITIL qualifications, plus experience in government, defence, regulated or security-conscious environments.What success looks likeYou will establish a PMO that provides clear governance, accurate information ...

Up to 65000.00 per annum + pensionSouthampton, Hampshire Permanent If you enjoy getting hands-on with cyber security, investigating threats and improving the protection of complex IT environments, this could be an opportunity worth exploring.Cyber ...

understanding of infrastructure domains across multiple projects in: Cloud Infrastructure (Azure/Google), Networking, Platforms & Servers, End‐User Compute, Scripting & Automation, and Service Management (ITIL). Responsible for line managing engineers and their skills; ensure skills are developed and aligned to business strategy and needs. This role blends strong people … particularly interested in people with skills/experience in: Demonstrated success in managing technical teams, mentoring engineers, and delivering solutions aligned to Agile, Scrum, ITIL, and SDLC best practices. Good leadership and communicationskills. Strong organisational and planning skills Excellent people-management skills Familiarity with complex multi‐discipline IT environments Data ...

overseeing the delivery of IT services within a Contact Centre Support Team. This role would suit someone with a strong technical background and deep ITIL knowledge who has managed service teams and client expectations in a dynamic environment and is looking to develop further across secure service delivery. The Role … main point of contact for the customer on service delivery and performance Managing incident, problem and change management processes in line with ITIL best practice Coordinating with internal infrastructure, development and support teams to resolve issues and implement improvements Driving service improvement initiatives based on performance data and customer feedback ...

improvements.Work closely with architecture, engineering and cross-functional teams.Proactively identify and resolve defects and recurring issues.Maintain strong customer service and operate in line with ITIL and service management processes.Essential Skills & ExperienceProven experience in a Third Line/Senior Infrastructure Support role.Strong hands-on experience with:Citrix Virtual Apps & Desktops (XenApp … WEMWindows Server, Active Directory and Group PolicyFSLogixExperience supporting VMware, Hyper-V and/or XenServer environments.Strong knowledge of Windows 10 and Windows 11.Experience with ITIL and enterprise support models.Excellent problem-solving and communication skills.Active SC Clearance is essential.If you'd like to discuss this 3rd line role in more detail ...