76 to 97 of 97 ITIL Jobs in Hampshire

with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure Support role. Strong hands-on experience with: Citrix … Group Policy FSLogix Experience supporting VMware, Hyper-V and/or XenServer environments. Strong knowledge of Windows 10 and Windows 11 . Experience with ITIL and enterprise support models . Excellent problem-solving and communication skills. Active SC Clearance is essential. If you'd like to discuss this 3rd line ...

update support documentation, user guidance, and operational records to support day-to-day service delivery. What you will bring Experience in Application Support. ITIL Foundation or awareness of ITIL-based support environments. Experience supporting applications through a DevOps or scripted support model. Good problem-solving skills with the ability ...

ability to write coherent, concise and readable technical service documentation Significant experience of working to tight timescales within a high energy team environment ITIL v3 or ITIL v4 certification, applied in delivery rather than in theory SIAM or multi-supplier service integration experience Experience across both legacy and new technologies ...

influence overall solution design, ensuring operational stability and service efficiency. Contribute to related disciplines, including Testing and Security. Essential Skills & Experience: Strong knowledge of ITIL, ISO 20000, and service management best practices. Detailed understanding of: ITIL processes ITSM platforms and tooling Enterprise Management tooling Experience designing and implementing service management ...

Visa business lines Security Remediation process (vulnerability assessment and patch management) Contribute to standardized and document operational procedures Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management This is a hybrid position.Expectationofdays intheoffice will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: Bachelor … Knowledge in Cloud platforms preferred (AWS, Microsoft Azure, Google Cloud Platform etc.) Knowledge in Configuration management tools (Chef, Ansible, terraform etc.) Basic understanding of ITIL v4 processes such as Incident, Change, Problem and Release Management Good knowledge of networking concepts like TCP/IP, DNS and DHCP Experience working with ...

support for all Visa business linesSecurity Remediation process (vulnerability assessment and patch management)Contribute to standardized and document operational proceduresResponsible for adherence of established ITIL practice such as Incident, Change, Problem and Release ManagementThis is a hybrid position. Expectation of days in the office will be confirmed by your Hiring … Knowledge in Cloud platforms preferred (AWS, Microsoft Azure, Google Cloud Platform etc.)Knowledge in Configuration management tools (Chef, Ansible, terraform etc.)Basic understanding of ITIL v4 processes such as Incident, Change, Problem and Release ManagementGood knowledge of networking concepts like TCP/IP, DNS and DHCP Experience working with Microsoft ...

Job Description:DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of ...

leaders and successfully managing performance, and challenging situations. Understanding of end-to-end service delivery, including Service Desk, technical operations, infrastructure/platform teams, ITIL practices, service transition and continual service improvement. Strong strategic thinking and communication skills, with the ability to define a service vision and communicate strategy clearly … with operational teams, customers, peers and senior leadership. A recognised Service Management qualification, ideally ITIL 4 Managing Professional or equivalent senior ITIL v3 experience, together with a strong understanding of modern Service Management practices. Experience working within secure or highly regulated environments, with a good understanding of cyber security ...

reporting into the Senior ITSM Tooling Architect Producing build documentation for the installation and configuration of ITSM tooling solutions Installing, configuring and customising ITSM, ITIL and Service Desk tooling of varying size and complexity Implementing highly secure, highly resilient, large scale ITSM tooling solutions Delivering across cloud, on-premises … hybrid cloud environments Working within the bounds of ITSM, ITOM, ITIL and eTOM processes Supporting integration with core infrastructure capabilities including Windows Server, Active Directory and SQL Producing scripting, reporting and data manipulation to support the tooling estate Key Experience Required UK Sole National with active DV Clearance Extensive installation ...

capability. The Role Technical Environment: Java | Linux | VMware | SQL | MS SQL Server | PostgreSQL | Bash | Python | IP Networking | DNS | Distributed Systems | Performance Monitoring | Troubleshooting | Debugging | ITIL | Configuration Management Provide 4th line technical support across smart metering head-end systems and radio access network infrastructure, troubleshooting complex functional and performance issues. Analyse … Distributed Systems, High Availability, High Performance, Mission Critical, Critical National Infrastructure, CNI, IT Infrastructure, Systems Support, Technical Support, Troubleshooting, Debugging, Root Cause Analysis, ITIL, R&D, Software Engineering, SC Clearance, Network Infrastructure, Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. ...

governance boards. Communicate risks, mitigation plans, and deployment readiness recommendations. Continuous Improvement Identify opportunities to improve service transition and operational readiness processes. Support ITIL best practices and organizational service management initiatives. Analyse post-implementation reviews and lessons learned to improve future readiness activities. Required Skills & Experience Strong understanding of ITIL ...

improvement. EDUCATION AND EXPERIENCE Essential Minimum 5+ years’ experience in Service Management, Service Delivery or a client-facing IT operations role. Good understanding of ITIL Service Management principles and frameworks. Demonstrated ability to manage SLAs, KPIs, and service governance in a complex environment. Strong stakeholder management and communication skills … levels. Familiarity with MSP or outsourced service delivery environments. Desirable ITIL v4 Foundation certification (or equivalent). Commercial awareness, with experience working alongside account or commercial management functions. KEY JOB ELEMENTS Service Level Management & Contractual Obligations Actively monitor SLAs and KPIs on an ongoing basis to ensure contractual compliance Engage ...

Experience in managing/troubleshooting Windows Desktop Operating Systems. Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop, SQL Server technologies. Experience in using ITIL based ticketing system (ITIL foundation preferred). What we offer: Involved in varied projects that make a positive impact on critical services on a local ...

doing: Supporting and managing core IT infrastructure , including networks, servers, storage and operating systems. Managing incidents, problems, requests and changes in a structured, ITIL‐aligned environment. Investigating and resolving technical issues and contributing to root‐cause analysis. Monitoring live services to ensure consistent performance against agreed service levels. Contributing … infrastructure support, system administration or a similar technical operations role. Strong troubleshooting and analytical skills with the ability to resolve complex issues. Awareness of ITIL‐based service management processes. Experience supporting technology in structured, process‐driven environments. Ability to work independently and collaboratively as part of a wider technical team. ...

required across infrastructure, platforms, networking, and service management.Key ResponsibilitiesProcess design and governance: Define, document and implement end-to-end service transition processes aligned with ITIL 4 and tailored to govern the replacement of incumbent suppliers by DXC.Transition lifecycle management: Manage the transition from strategy and build through service validation … process authority, aligning internal programme governance with DXC’s delivery methods and the exit processes of incumbent suppliers.Required Skills & ExperienceIT service transition and ITIL 4: Experience of applying service transition principles, change enablement, service validation and release management in large-scale enterprise transformations.Supplier replacement and exit frameworks: Proven experience ...

This role ensures that network solutions are robust, scalable, cost-effective, and aligned with both client requirements and industry standards. Operating across the full ITIL 4 Service Value Chain, the Network Architect drives architectural excellence from strategic planning through to operational support, while leading cross-functional teams and influencing investment … degree in Computer Science, Management Information Systems, or related field. Industry-recognised network certifications (e.g., CCNP/CCIE, JNCIP/JNCIE, or equivalent). ITIL 4 Foundation or higher certification. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person ...

Service Delivery Manager for a 12-month contract based in Portsmouth. This role ensures efficient delivery and improvement of NDH(D) services according to ITIL standards. The successful applicant will manage service performance, engage with stakeholders, and lead continuous improvement efforts within a hybrid work setting, making it essential … have a solid understanding of ITIL processes. #J-18808-Ljbffr ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are ...

/3rd line functional support across SAP S/4HANA Finance modules (GL, AP, AR, Asset Accounting, and CO) within a highly governed ITIL framework. You will handle incident resolution, service requests, period-end financial close support, and system optimizations for a high-impact, secure landscape. … Role: SAP S/4HANA FI/CO Functional Support Consultant Managing incidents, change requests, problem resolution, and financial period-end processing Working within ITIL-aligned service delivery standards on high-profile defense projects Collaborating with cross-functional teams to optimize processes and integrate modules (MM/PS) Hybrid working ...

risk control, and seamless handover to business-as-usual operations within a multi-supplier environment. You will drive process modelling (BPMN), ensure compliance with ITIL 4, and coordinate with stakeholders and incumbent suppliers to secure a smooth transition while meeting #J-18808-Ljbffr ...

Government Departments utilising Systems Engineering. Membership of relevant professional institution and a desire for further professional development. Space Systems development or Space Operation ITIL or eTOM Defining analysing and documenting concepts and architectural requirements (incl. use of DOORS) Satellite Systems Toolkit (STK) Keywords - Government, Security, NATO, Defence, V-Model, Requirements … Capture, Systems Engineering, ISTAR, Satellite Systems, Space, Systems Architecture, Sparx EA, SE Artefacts, Verification, Validation, Systems Engineer, ITEA , TOGAF, ITIL, eTOM, DOORS, STK, Naval Systems ...