26 to 50 of 53 Service Delivery Jobs in Hampshire

in touch today and let talk about how we can fast track your career! The Job AVI-SPL provides a portfolio of Onsite Managed Service (OMS) and Video Solutions to multi-industry clients globally. This role is accountable for the management and support of one or more OMS accounts. … Managing the onsite teams, the quality of service, the customer relationship and responsible for all aspects of post-sale service and support. It requires a proven leader, unflustered in the face of customer issues, experienced at identifying/leading high-performance individuals, comfortable working with a wide variety … customer satisfaction. Day-To-Day Responsibilities: Account Management Complete ownership of assigned accounts ensuring best-in-class service. Develop, adopt and deliver best practice service levels across all teams. Identify, agree and own a progressive Continuous Service Improvement (CSI) programme with customer account and drive change in tandem More ❯

leading the shift to agent-based computing. We're not just talking about the future, we're building it. We are looking for a Delivery Manager with strong experience delivering enterprise solutions to join our established team and help deliver innovative, forward-thinking modern solutions for some of the … have the interpersonal skills to interact with clients, partners, project stakeholders, architects, developers, designers and testers. This role is pivotal in ensuring the successful delivery of projects and services to our clients, maintaining high levels of satisfaction, and driving operational excellence. What you'll be doing Owning the end … to end delivery of client engagements, from initiation to completion; managing the tension between time, to the agreed scope and budget and with Technical and Quality leads ensuring quality outcomes. Monitoring project performance, managing risks, dependencies and resolving issues effectively Leading and coordinating a multi-disciplinary team to deliver More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

and telephony services across multiple sites. Act as the main point of contact for customers and suppliers during installations. Manage third-party engineers and service providers, ensuring compliance with safety and quality standards. Support the Installations Planning Manager and Service Delivery team in incident management and resolution. … report updates to stakeholders. Continuously review and improve processes, aiming to automate where possible. Ensure all work aligns with ITIL best practices and agreed service levels. What We’re Looking For: Strong experience in network, telephony, and communications infrastructure. Proven ability to manage third-party engineers and service … of IT infrastructure, cabling standards, and operating procedures. Excellent communication, coordination, and problem-solving skills. Knowledge of ITIL framework and a drive for continuous service improvement. Performance Goals: Meet project deadlines for new, refurbished, or relocated depots. Ensure all service requests and incidents are resolved within SLA. Maintain More ❯

and telephony services across multiple sites. Act as the main point of contact for customers and suppliers during installations. Manage third-party engineers and service providers, ensuring compliance with safety and quality standards. Support the Installations Planning Manager and Service Delivery team in incident management and resolution. … report updates to stakeholders. Continuously review and improve processes, aiming to automate where possible. Ensure all work aligns with ITIL best practices and agreed service levels. What We re Looking For: Strong experience in network, telephony, and communications infrastructure. Proven ability to manage third-party engineers and service … of IT infrastructure, cabling standards, and operating procedures. Excellent communication, coordination, and problem-solving skills. Knowledge of ITIL framework and a drive for continuous service improvement. Performance Goals: Meet project deadlines for new, refurbished, or relocated depots. Ensure all service requests and incidents are resolved within SLA. Maintain More ❯

Security Sector. You will have a challenging, vastly interesting, and technically diverse role. Key Responsibilities and Tasks Leading shifts throughout 24/7 SOC Service Delivery Providing oversight and management to Junior Analysts Monitoring of Systems for Security Alerts, Intrusions or activity considered to be unauthorised, unexpected or … Review Vulnerability Scanning Reports, feeding results back into technical teams Review Secure Configurations, feeding back into technical teams for remediations of issues Generate recurring service and security reports for key stakeholders Feedback service improvement ideas to the SOC Manager Keep up-to-date with the latest security threats More ❯

apply if you are local to the postcode of PO13 Permanent Role - £36500 APPLICATION SUPPORT ENGINEER (permanent) Location: Gosport Department: IT Reports to: IT Service Delivery Manager We are looking for an Application Support Engineer to join our IT Team. This role is ideal for someone who is More ❯

appreciation, and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve. If you wish to make a difference in the lives of our … exceptional healthcare and exceeding expectations." We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards. Our culture of impassioned service delivery is the Diversicare Difference . Responsibilities Develop key relationships within assigned Key Accounts and manage More ❯

apply if you are local to the postcode of PO13 Permanent Role - £36500 APPLICATION SUPPORT ENGINEER (permanent) Location: Gosport Department: IT Reports to: IT Service Delivery Manager We are looking for an Application Support Engineer to join our IT Team. This role is ideal for someone who is More ❯

IT department for a IT Support Engineer to join us and be based out of our operation in Southampton Reporting to the UK IT Service Delivery Team Manager, our ideal candidate will support in running the 24/7 Office Automation support of DP World UK Terminals. They … established standards and guidelines. Location: Southampton Working Hours: Monday – Friday (Shift Pattern + additional on call shifts) How will you contribute: Provide high level service desk support using ITIL foundations. Ensure timely resolution of calls within agreed SLAs. Record detailed information for call closures to aid future cases. Install … software, with a focus on Cyber Security. Collaborate with vendor support to resolve technical issues. Participate in the on-call rota of the IT Service Desk Team. Contribute to continuous business improvement and meeting business objectives. What will you Bring: IT-related degree or equivalent qualification/experience. Microsoft More ❯

at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job titles of: Service Delivery Manager, Client Services Manager, Client Relationship Manager, CRM Project Advisor, Project Mager, CRM Project Management, CRM Systems, Salesforce may also be considered More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯

highly committed support team, you will work directly onsite to provide dedicated deskside and print support services. You will be fully supported by your Service Delivery Manager, Team Leader, and colleagues. You will be assigned various tickets throughout the day, addressing each with empathy, pragmatism, and a strong … sense of customer service-aiming to resolve issues and leave users satisfied. This role allows you to influence people's daily working lives. Handling issues like malfunctioning computers or printers, you will make a real difference by working directly with users in a rewarding environment. In addition to a More ❯

As the IT Logistics Co-ordinator, you will play a crucial role in managing the spares and RMA processes, ensuring smooth operations and exceptional service delivery. Your responsibilities will include: Management of Spares & RMA Processes: Oversee the entire lifecycle, ensuring efficiency and compliance with organisational standards. Tracking Serial Numbers More ❯

End User Device (EUD) Engineer Location: Hampshire (3 Vacancies Available) Salary: Umbrella Rate: 200 per day, PAYE Rate: 15148 per day About the Role Service Care Solutions is assisting a police force with the recruitment for an End User Device (EUD) Engineer. The primary purpose of this role is … to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs). As an EUD Engineer, you will be crucial in maintaining service excellence, troubleshooting issues, and driving continuous improvement within ICT operations. Key Responsibilities Customer … Engineer about necessary updates to documentation and knowledge articles. Project Support: Assist in scheduling and supporting moves, projects, events, and technical provisions, ensuring proactive service delivery. Performance Metrics: Meet and exceed agreed Key Performance Indicators (KPIs), User Experience Agreements, and SLAs. Process Adherence: Follow established processes and procedures with More ❯

with local market sales revenue goals Manage the growth and development of company key accounts in line with business growth goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and … environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating skills essential Time management More ❯

WBD Advance is our alternative legal services delivery group, bringing together a multidisciplinary team, process design, and innovative legal technology. The team has over 100 lawyers, paralegals, management information specialists, and legal project managers who provide a wide range of services and solutions to clients, supporting the wider business … has separate claims teams with whom you will work closely when projects and services overlap, will also involve being an advocate for innovation and service delivery within the firm to support the optimisation of legal work and to assist with winning new clients. This is a unique opportunity More ❯

long-term relationships with clients and partners. Provide expert advice on logistics solutions to meet client needs. Collaborate with internal teams to ensure seamless service delivery. Requirements: Proven experience in business development within the freight forwarding industry. Strong understanding of international logistics and supply chain management. Excellent communication, negotiation More ❯

Senior Research Computing Systems Engineer Section : Service Delivery Location : Highfield Campus Salary : £45,413 to £57,422 plus £5,000 market supplement Full Time Fixed Term (18 Months) Closing Date : Tuesday 20 May 2025 Reference : 3080525JF As part of a strategic initiative in the space of interdisciplinary healthcare More ❯

be responsible for leading the maintenance and continuous development of our Customer Relationship Management system Arcus Global and managing other technical platforms which support service delivery. It's an exciting time to join the service following the recent launch of this new CRM system which has the potential … to transform how the service approaches service delivery. This role requires proficiency in system management principles and approaches with an interest in technology-led solutions. You will collaborate with the service to understand their requirements and will drive the continual evolution of the Salesforce based Arcus Global … products for safe use), Fair Trading (eg. investigating scams) and Food Safety (eg. testing food samples). By analysing and interpreting data and supporting service development projects, you will help to shape how the service can best respond to these competing priority areas. If you have an interest More ❯

laptops, smartphones, and desktops while ensuring the smooth resolution of incidents, requests, and problems. Additionally, they will be instrumental in identifying and implementing service improvements and delivering exceptional customer service. This role requires flexibility, a full UK driving licence, and the ability to travel between locations. The candidate will … line support for Windows 10 systems, smartphones, laptops, and desktops across multiple sites. Effectively handle and resolve incidents, requests, and problems within the required service levels. Identify, propose, and implement service improvements to enhance the overall support experience and operational efficiency. Create and maintain clear and concise procedure … documentation and a knowledge base for troubleshooting and common technical issues. Ensure high standards of customer service are maintained, with a focus on providing a positive user experience. Travel to various locations as needed, and be prepared to work in remote locations. A full UK driving licence is required More ❯

put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core … values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time Delivery Manager - Lead, Innovate, and Drive Excellence Are you a dynamic and results-driven leader with a passion for delivering high-quality services? We are looking for a Delivery Manager … operational excellence, customer satisfaction, and value for money. The Role In this role, you will be responsible for managing all aspects of the repairs service, including out-of-hours support and subcontractor performance, while ensuring compliance with health and safety regulations. You will oversee budgets, drive efficiencies, and proactively More ❯

Tech Support teams (six people in total) and ensure the wider team, including Customer Services and Inbound Sales, works cohesively to consistently deliver outstanding service across all customer support functions. You will be dealing with predominantly Business to Business (B2B) customers, but will also support retail customers (B2C) too. … you'll broaden your management skills by overseeing the full support services areas, which include Customer Services, Inbound Sales, Sales and tech Support and service delivery. More about this can be discussed at interview. What we need from you: We need a supervisor who can hit the ground running … made up of a mix of customer support specialisms. The team is filled with passionate, fun people who share a common goal - delivering amazing service to our customers. We have a hybrid setup, so while we spend 3 days a week in the office, the rest of the week More ❯