13 of 13 ITSM Jobs in Hertfordshire

support, infrastructure management, vendor coordination, and desktop support. Technical Proficiency: Strong working knowledge of Windows OS, Active Directory, mobile device management, hardware repair, and ITSM ticketing tools (e.g., ServiceNow). Project & Analytical Skills: Hands-on experience in data analysis, continuous improvement methodologies, and project management. Security Clearance: Active ...

suggest improvements to prevent future incidents. Previous experience in a 1st line IT support or service desk role. Experience using ServiceNow or a similar ITSM tool for incident and request management. Basic understanding of SaaS applications, system access, and user account management. Ability to work effectively in a fast-paced ...

years +) in many of the following is essential (including regulatory requirements): Operational Resilience, Business Continuity, Third Party Risk Management, OCIR, Crisis Management, IT Service Management, IT continuity, Security, Risk Management, Supply Chain Resilience, Disaster RecoveryFamiliarity with IT service models such as COBIT and ITIL would be beneficial Experience ...

costs, and optimisation opportunities. Identify and proactively manage licensing risks , escalating material compliance or financial exposures where appropriate. Work collaboratively with Procurement, Finance, IT Service Management, Architecture, Security, and software vendors to ensure licensing decisions are commercially and operationally sound. Maintain and continuously improve process, policy, and procedural documentation relating ...

bring: A strong technical testing background with experience across system and integration testing. Good understanding of technologies such as Active Directory Forests, SQL, ITSM toolsets and software monitoring tools. Experience testing integrations between complex systems. The ability to analyse complex requirements and translate them into effective test coverage. A proactive ...

bring:A strong technical testing background with experience across system and integration testing.Good understanding of technologies such as Active Directory Forests, SQL, ITSM toolsets and software monitoring tools.Experience testing integrations between complex systems.The ability to analyse complex requirements and translate them into effective test coverage.A proactive, outcome‐driven approach with ...

commercial models. Experience working on the shaping of effective procurement strategies and robust commercial solutions. Expertise in technology delivery disciplines (e.g. IT strategy, IT service management, agile delivery, IT project management).At senior grades Consulting experience is essential. We know the skill-gap and 'somewhat need to tick every ...

commercial models. Experience working on the shaping of effective procurement strategies and robust commercial solutions. Expertise in technology delivery disciplines (e.g. IT strategy, IT service management, agile delivery, IT project management).At senior grades Consulting experience is essentialWe know the skill-gap and 'somewhat need to tick every ...

Help ensure a consistent technology experience across a large multi-site organisation What we're looking for You'll probably come from an IT Service Management, Service Delivery, Service Transition or Service Improvement background. You'll understand ITIL , service transition, change/CAB, SLAs and supplier management ...

technical audiences. Highly Desirable Architecture experience with Salesforce CPQ, Revenue Cloud or comparable quote-to-order capabilities. Experience integrating Salesforce with ERP, ITSM, contact-centre or data platforms. Working knowledge of SAP, ServiceNow, Genesys, Microsoft Azure or enterprise integration platforms. Relevant Salesforce architecture certifications, as supporting evidence of expertise. What ...

environment. NetApp storage hardware. NAS/SAN technologies and principles. VMware integration with NetApp . Enterprise backup environments. Storage troubleshooting and incident resolution. IT Service Management/ITIL environments. Managing P1/P2 incidents and contributing to RCA. Working to defined SLAs and KPIs. Change and release management. Cohesity ...

environment. NetApp storage hardware. NAS/SAN technologies and principles. VMware integration with NetApp . Enterprise backup environments. Storage troubleshooting and incident resolution. IT Service Management/ITIL environments. Managing P1/P2 incidents and contributing to RCA. Working to defined SLAs and KPIs. Change and release management. Cohesity ...

drivers within your chosen sector, and enjoy consultative, solution-led selling, we'd love to hear from you. Desirable Knowledge of IT Service Management (ITSM), SIAM or related service delivery frameworks. This addition broadens the candidate pool beyond integration specialists and targets experienced, well-networked sales professionals with deep expertise ...