51 to 65 of 65 Customer Service Jobs in Lancashire

team. This is a fantastic opportunity for someone with a strong technical background in communications, networking, and installation, who takes pride in delivering high-quality solutions and providing excellent customer service. Role Overview As a Unified Communications Engineer, you will: Occasionally work from their office, providing technical assistance to the support desk and presales team. Update and manage support … and project tickets, ensuring accurate documentation. Travel to client sites across the UK to carry out installations, surveys, upgrades, and fault resolution. Deliver high standards of customer service, representing their company in a professional and approachable manner. Collaborate effectively with colleagues, demonstrating initiative and the ability to work under pressure when required. Clear and confident communication skills, both More ❯

from home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You are a specialist with Google Cloud and broader cloud technologies including Google Workspace You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining … and troubleshooting), Automation and IaC technologies such as Ansible, Terraform and similar You're collaborative and pragmatic with great communication and customer service skills What's in it for you: As a Google Cloud Support Engineer you will receive a competitive package: Salary to £70k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to More ❯

stakeholders to recommend IT improvements Provide third-party software advice and in-house system testing Log and resolve issues via the ticketing system with excellent communication Create and update customer documentation and knowledge base Work to any agreed SLAs Prioritise and manage multiple open tickets Establishing good working relationships with clients You will also: Take details of any problem … or service requirement from clients even if they fall outside of your remit then escalate these appropriately to the relevant team Take ownership of tickets as appropriate and continue to own the task until completed even if elements of the work are delegated to others At times, may be required to work out of the Office, at Client sites … clients (up to senior management levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices Must follow all integrated ISO More ❯

Trainer – Customer Service/Support Location: Preston (Hybrid) Job Type: Full-time We are seeking a personable and proactive Trainer to join our client in Preston. This hybrid role offers the flexibility to work both in-office and remotely. You will play a crucial role in supporting schools by delivering engaging training sessions and offering responsive customer … or with schools. Benefits: Make a real impact by helping schools improve attendance. Work within a collaborative and supportive team environment. Enjoy a varied role that combines training and customer support. Benefit from hybrid working conditions, based in Preston with the flexibility to work remotely. Access training and development opportunities to further grow your skills. Potential to work this More ❯

from home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You are a specialist with Google Cloud and broader cloud technologies including Google Workspace You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining … and troubleshooting), Automation and IaC technologies such as Ansible, Terraform and similar You're collaborative and pragmatic with great communication and customer service skills What's in it for you: As a Cloud Engineer (GCP) you will receive a competitive package: Salary to £70k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find More ❯

other employees in order to comply with site permits, all applicable legislation and site Policies and Procedures. Co-operating directly with customers and members of the public, providing excellent customer service. Any other duties that are reasonably requested within the scope of the job-role, including undertaking first aider/fire safety duties on site. Operational experience and current More ❯

in Manchester, working within the greater Vix Security team. The role will see you ensuring Vix technical teams meet relevant security standards, pass security audits, and protect company and customer data. You'll be a first point of contact for responding to security incidents. We regret that this position is only available for UK citizens/Residents with indefinite … global Security Operations Centre colleagues to resolve any issues. Ensure compliance with relevant regulations, standards, and frameworks (e.g., GDPR, ISO 27001, NIST) Review and update security program documentation. Support customer relations and requirements per commercial agreements. Develop, implement, and maintain security policies, processes, procedures and guidelines. Assist with internal and external audits, and provide advice to colleagues and technical … and timely work approach. High confidentiality and integrity. Strong written and verbal communication skills. Commitment to completing work activities. Ability to work autonomously and as part of a team. Customer service-oriented. Flexible and adaptable to change. What's in it for you? Besides the opportunity to work for a global company that is customer and people More ❯

provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job … to asset and configuration management. Support various IT projects, providing expertise in asset management, tracking, and reporting. About you: Strong knowledge of IT software and hardware experience within a service desk environment Proven ability and experience configuring windows devices using SCCM and Intune. Strong knowledge of Request fulfilment processes. Strong ability to carry out assigned tasks independently with little More ❯

My client is a fast growing service provider based in the Bury area. As a result of growth, a consent change my client is seeking a Business Analyst Operating in a highly regulated industry, my client is subject to continual process and system changes, brought about by changes to regulation or legislation. Such changes, combined with recent growth, have … meant that they have developed a suite of internally developed IT applications enabling my client to comply with market changes, become efficient and above all, provide excellent customer service. Reporting to the Senior Management Team, this person will help facilitate internal changes following the change management process. This is very much a mixed role fusing both Business Analysis and … to define and deliver changes within agreed timelines. The successful candidate will work in a rewarding and challenging environment ensuring our business can continue to provide a first-class service to customers. Daily responsibilities for this role will include; Engage and collaborate with internal teams Capture, understand, analyse requirements and produce functional specifications based on change requests Ensure documents More ❯

My client is a fast growing service provider based in the Bury area. As a result of growth, a consebt change my client is seeking a Business Analyst Operating in a highly regulated industry, my client is subject to continual process and system changes, brought about by changes to regulation or legislation. Such changes, combined with recent growth, have … meant that they have developed a suite of internally developed IT applications enabling my client to comply with market changes, become efficient and above all, provide excellent customer service. Reporting to the Senior Management Team, this person will help facilitate internal changes following the change management process. This is very much a mixed role fusing both Business Analysis and … to define and deliver changes within agreed timelines. The successful candidate will work in a rewarding and challenging environment ensuring our business can continue to provide a first-class service to customers. Daily responsibilities for this role will include; Engage and collaborate with internal teams Capture, understand, analyse requirements and produce functional specifications based on change requests Ensure documents More ❯

to implement improvements to ensure that it meets the requirements of a successful third-party pension administrator. This is a fantastic opportunity to join our fast-paced, collaborative and customer-focused business. You will join a friendly, welcoming, and sociable work culture where there are many opportunities for continuous personal and professional development, and you will be supported to … Proven ability to work effectively on your own initiative whilst promoting positive behaviour and attitudes. - Demonstrable ability to plan workloads, ensuring deadlines are met. - Always committed to providing great customer service. - Resilient and people-centric at all times. Working with and upholding our values: - Working together. - Committed to excellence. - Doing the right thing. - Forward thinking. More ❯

to implement improvements to ensure that it meets the requirements of a successful third-party pension administrator. This is a fantastic opportunity to join our fast-paced, collaborative and customer-focused business. You will join a friendly, welcoming, and sociable work culture where there are many opportunities for continuous personal and professional development, and you will be supported to … Proven ability to work effectively on your own initiative whilst promoting positive behaviour and attitudes. - Demonstrable ability to plan workloads, ensuring deadlines are met. - Always committed to providing great customer service. - Resilient and people-centric at all times. Working with and upholding our values: - Working together. - Committed to excellence. - Doing the right thing. - Forward thinking. JBRP1_UKTJ More ❯

in the UK Be part of exponential growth, with amazing progression opportunities Join an exciting and vibrant environment in the heart of Manchester Show your passion for payroll and customer excellence This is an amazing opportunity for a payroll professional looking to be part of a team at the forefront of ensuring their clients and employees receive the best … Tasks: Technical skills: Implementation/onboarding Building new client relationships Assist with processing of parallel runs Ensuring all run results balance with new customers' previous payroll provider Guide the customer on both service and system features Remaining clear and concise, always demonstrating excellent customer service. Benefits Profit share scheme Day off on your birthday Bright Exchange (retail More ❯

improve both their understanding of ICT and their experience of its use. To provide remote and face to face technical support in line with the academy’s ICT support service definition. To support pupils and staff in the appropriate use of ICT, through advice or training. Required skills: An IT technical background. Evidence of being a good communicator. Enthusiastic … approach to customer service. Good technical skills. Strong audio visual skills. Strongly task-driven/multi-tasking. Good oral and written communication skills. Self-motivated. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification More ❯

for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing Lead the design of seamless … process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/or multi-channel (MC) experience design is a strong plus. A strategic mindset – able to zoom out to see the bigger picture while also obsessing More ❯