or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customerservice and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
CustomerService and Workplace Administrator Salford Quays £25,400 - £27,450 Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good … Co-ordinating onsite services, such as training, deliveries and coaching Assisting customers to gain funding reimbursements Handling incoming and outgoing calls to support clients with any additional needs Arranging customer payments via telephone, payment links or purchase orders Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying and training teams to ensure customers' orders & training requirements … are met in a timely manner Experience required: Proven customer care and administrative experience - two years plus Excellent communication skills with both internal colleagues and external customers Passionate about working in a customerservice-led environment, working to group SLA's This is the ideal opportunity for a strong administrator who wants to work in a team More ❯
409-410 KINGFISHER CENTRE, BURNLEY ROAD, RAWTENSTALL, ROSSENDALE, England
I I T A C LTD
safe, secure and connected. We are seeking a forward-thinking, dedicated and IT-savvy apprentice to join our growing team. Role Company Overview At IITAC, we value providing superior customerservice and are committed to the successful operation of our information technology systems. The role of help desk technician will assist our customers with questions and problems concerning … The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, aiming to resolve issues with efficiency and maintaining a high level of customer satisfaction. The role requires excellent problem-solvers with outstanding communication and customerservice skills. Job Purpose To provide a consistent high level of customerservice … assistance with information technology systems Guide customers remotely and in person through systems configuration, troubleshooting and maintenance Listen attentively to customers’ questions and concerns and offer optimal solutions Prioritise customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent IITAC with professionalism and integrity More ❯
issues. Contact us directly with any questions about this open position. Previous experience in a regulated environment is desirable but not essential. Experience resolving problems directly with users. Strong customerservice skills. Comfortable with various deskside technologies. The role may require enhanced referencing or vetting due to its nature. As part of a dedicated support team, you will … work onsite to provide support for Lab-based IT within our client's pharmaceutical facilities. You will be supported by your Service Delivery Manager and colleagues. You will handle various tickets throughout the day, addressing each with empathy, pragmatism, and a focus on customerservice-aiming to resolve issues satisfactorily and leave users satisfied. Join Us Hemmersbach More ❯
CoE Lead's mentorship, the incumbent will help ensure compliant, efficient access processes in SAP. Specifically, you will be responsible for resolving questions from business users, delivering high-quality customerservice, and driving continuous improvement to Lonza's authorization concept. This role offers a unique opportunity to grow your career at the intersection of business and IT. Join … this vital role where your contributions will help us compete globally and achieve our goals! Key responsibilities: Provide 1st and 2nd level support for SAP access-related incidents and service requests via ticketing systems (e.g., ServiceNow). Troubleshoot user access issues in SAP and contribute to GRC compliance. Support user provisioning, de-provisioning, and access modifications in collaboration with … business teams, internal controls, and IT access management. Assist end-users and business collaborators with access-related questions, ensuring a positive customer experience. Support role assignments, approvals, and risk analysis in SAP GRC Access Control. Perform routine checks and monitoring of SAP access controls and segregation of duties. Document SOPs and knowledge articles for recurring issues and workflows. Escalate More ❯
to control and coordinate work. Key Responsibilities Delivering construction and maintenance projects at 11kV, 33kV and 132kV Management of Transmission faults Day to day management of framework contractors Managing Customer Interruptions (CI) and Customer Minutes Lost (CML) risk on the 33kV and 132kV network. Knowledge, Skills and Experience Hold a minimum of an HNC level qualification in Electrical … authorisation of 11kV SAP (desirable) Hold SAP status at 33kV and 132kV (desirable) Have experience in 33kV and 132kV network operation and maintenance (desirable) Be focussed on providing excellent customerservice (essential) Be an excellent verbal and written communicator Be proficient in the use of MS Office Hold a full, valid UK driving licence (essential). What Electricity … is committed to supporting its people and is proud of its reward and benefits package, which includes: An annual bonus scheme 25 days annual leave (increasing with length of service) Car allowance or company vehicle Private healthcare An employee rewards portal offering discounts on well-known brands A market-leading contributory pension scheme Employee assistance programme Opportunities for professional More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions ltd
career within a large-scale global environment. Our client is known for the continuous professional development opportunities they offer, and this is an exciting new role within their IT Customer Services Team to drive automation in Service Delivery. Ideally they are looking for an individual with experience in virtual agent technology who has the ability to look to … virtual agents, predictive analytics, and machine learning within the ITSM ecosystem Supporting ITSM workflow improvements through the proposal and development of new AI agents to streamline processes and improve service delivery Collaborating with cross-functional teams to design, develop, and deploy AI agents that enhance operational efficiency and user experience Testing, evaluating, configuring, and maintaining automation and other integrations … working with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum, Negotiable, Inc benefits
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
An analytical mind-set and technical ability Ambitious and driven to exceed expectations Ability to communicate at all levels, building positive relationships with colleagues and clients and maintaining excellent customerservice skills. Credible and professional Able to challenge appropriately and present solutions A high attention to detail Self-starting and able to work on own initiative Knowledge & Skills … of the UK's 'Best 100 Companies to Work For' forsix consecutive years. What we offer: Starting holiday entitlement of 25days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE More ❯
Civic Centre, Wythenshawe, Manchester, Lancashire, England, United Kingdom
Stride Resource Management
highly successful Technology Team working on mid market to mid corporate sized risks. Operate within your underwriting authority working closely with the Underwriting Manager & Sales Team to deliver exception service to customers and innovative underwriting solutions. Support less experienced colleagues to increase their knowledge and experience. Comfortable trading face to face with intermediaries or clients. Excellent market profile within More ❯
with the ability to manage sensitive matters professionally. IT proficiency in MS Office, MS SharePoint, and other office-related software. Team player with a strong emphasis on providing excellent customer service. Ability to work to tight deadlines and manage multiple priorities. What We Offer : A dynamic and supportive work environment. Opportunities for career progression and professional development. Excellent benefits More ❯
dynamic team. As a leading vehicle sales company, we pride ourselves on our commitment to excellence, consistently selling over 800 vehicles a month while maintaining a high level of customer service. Role Advise customers of our complaints process and ensure the process is followed Liaise with customers, warranty provider and garages on the phone to co-ordinate vehicle issues … to 5.00pm. Expected Duration 1 Year 4 Months Positions Available 2 Closing Date Friday, 15th August 2025 Start Date Monday, 15th September 2025 Desired Skills Communication skills Organisation skills Customer care skills Problem solving skills Team working Initiative Good telephone manner self-motivated Time management About the Employer Hippo Motor Group Due to our consistent success Hippo now sells … over 800 vehicles a month and we are committed to providing a high level of customerservice to every customer. As a result of our Success, Hippo is recruiting for an additional customer care advisor to help us ensure we provide an excellent level of after care service. At Hippo Motor Group we have a close team More ❯
Media City £34,000-£36,000 Permanent Monday-Friday Adecco Manchester are pleased to be recruiting for our valued client based in Salford, Manchester. They are a people and customer first business known for their high service levels, friendly staff, and incredible service offering across IT, Technology, and Workplace Solutions. They do good for the community, and … and the successful candidate shall manage key accounts, overseeing the entire accounts administration process, providing after-sales support, following up on new business opportunities, and providing high levels of 'customer first' service. Key Responsibilities: Servicing as the primary point of contact for key client accounts Maintaining & fostering strong relationships, ensuring their needs are met Providing after-sales support to … maximise customer loyalty and satisfaction Remain in regular contact with customers to understand their needs Negotiate agreements and maintain accurate sales records Identify and following up on future sales opportunities, attending exhibitions and meeting clients to form new relationships Work closely with the Business Development team regarding marketing & client engagement Tracking marketing campaigns, working closely with internal & external contractors More ❯
Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients … our online helpdesk; Communicate client information and requirements back to the team; helping to Contribute ideas for future enhancements and new software features in team meetings Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released Multi-task and track dozens of open tickets at various stages More ❯
range of advanced technologies and broadband services, the company supplies and installs all necessary equipment at no cost to the park, along with free maintenance and a help desk service for all customers. The company is in search of a NOC engineer to join the growing team! If you would like to learn more about this opportunity, feel free … to reach out and apply today! Responsibilities: Provide technical support via phone, email, and other channels, resolving and escalating customer issues as needed. Engage with a wide range of technologies, including broadband, Wi-Fi, and FTTP solutions. Collaborate closely with customers, ensuring their needs are met and issues are resolved efficiently. Contribute to our evolving mesh gigabit access projects … cutting-edge connectivity solutions. Required Skills & Experience: An understanding of RF - Spectrum, Frequency, Interference etc., as well as basic IP addressing, Log file understanding. A passion for delivering exceptional customer experiences. Eagerness to engage with various technologies and contribute to a multifaceted team. Benefits: Engage in regular training sessions and events to enhance your technical and customerserviceMore ❯
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customerservice Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customerservice Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customerservice Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Gamma Communications plc
at 00:00 Expired Wednesday 18 June 2025 at 23:59 A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain … a key role within the Gamma Channel Sales team. You will play a crucial role in assisting the sales team by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires excellent organizational skills, strong communication abilities, and a proactive approach to problem-solving. What will you be doing day-to-day? Assist the sales team … with daily administrative tasks, including data entry, order processing, and managing customer accounts. Prepare and distribute sales reports, presentations, and proposals. Coordinate with other departments to ensure timely delivery of products and services. Handle customer inquiries and provide exceptional customer service. Maintain and update customer databases and CRM systems. Assist in the preparation and execution of More ❯
Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £113mturnover and focus on customerservice, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for February 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the … of users as needed) Working to SLA's Prioritising and managing multiple open tickets Establishing good working relationships with clients You will also; Take details of any problem or service requirement from clients even if they fall outside of your remit - then escalate these appropriately to the relevant team Take ownership of tickets as appropriate and continue to own … clients (up to senior management levels, using appropriate and professional language) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customerservice Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practices Proven experience in an IT More ❯
systems, providing timely technical support, and resolving incidents to ensure system reliability. The ideal candidate will have experience in Unix/Linux system administration, troubleshooting, and scripting, with a customer-focused approach to issue resolution. This role will require you to be on site in Barrow-In-Furness 5 days per week. If you are successfully offered this position … pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role The Unix/Linux Support Engineer will monitor, maintain, and support Linux/Unix systems in production and development environments, promptly addressing incidents, service requests, and … Your skills and experience Proven experience in Unix/Linux support and administration (e.g., Red Hat) Proficient in troubleshooting and resolving system issues with strong problem-solving skills Strong customerservice skills and the ability to communicate technical information clearly to non-technical users Familiarity with Ansible, Dock and Marantis. Knowledge of scripting languages (e.g., Bash, Python) to More ❯
Unit 12d, Keer Park, Warton Road, Carnforth, England
CLOUD2IT LTD
will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. You’ll be working alongside a friendly, knowledgeable team who will support your learning every step of the way, helping you build the skills and confidence you need … Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 21st July 2025 Start Date Tuesday, 22nd July 2025 Desired Skills Communication skills IT skills Organisation skills Customer care skills Team working Willingness to learn Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer CLOUD2IT LTD At Cloud2IT we provide a complete … service, anything we provide our clients we setup, support, manage, and maintain. Our range of products and services help take the stress out of IT for businesses. From sole traders to regional companies, we have your needs covered. More ❯
years + experience in a similar role Strong technical awareness and communication skills Highly organised with excellent attention to detail Building positive working relationships across varied teams Have great customerservice and stakeholder engagement skills The role is offering up to £33,500, with great benefits (15% Pension & 30 Days AL). If you're interested, please apply More ❯
expansionplans, the IT team is looking to recruit two new vacancies, one of which is a first and second line IT Technician. Your new role Reporting to the IT Service Desk Supervisor, you will join a team of 10 and will therefore be fully supported upon joining the team with the opportunity to further develop your skills and experience. … second line and will have experience of providing this support face to face. You will have strong communication skills, with a strong emphasis on providing a high level of customerservice and an understanding of the importance of IT in the education sector. In addition, experience working in education would be advantageous. What you'll get in return More ❯
interpersonal skills, and drive for quality. Who this job is for? We are looking for a person with proactive drive, with a keen eye for the detail of a customer's requirements. Someone who knows how to sell over the phone and in a room. We are looking to add someone to our team that is confident but a … outside of normal business hours when necessary Skills and Qualifications Outgoing personality Interpersonal skills Confident using the phone for marketing and sales calls Persuasiveness Likeability Confidence, resilience and reliability Customerservice and listening Maintaining relationships Organised, detail-orientated, multi-tasker Degree in business, marketing, or a related field where possible but not essential Previous sales, property or media More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
SWARM RECRUITMENT LTD
role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … environment (100+ lenders) Proven track record in both purchase and remortgage cases Currently working as a Mortgage Advisor Tech-savvy and adaptable to a fast-paced, digital environment Excellent customerservice and communication skills Tenacious, resilient, and driven to achieve targets Good understanding of software and technology Responsibilities & Duties: Convert pre-booked, qualified appointments into successful mortgage submissions. More ❯
Employment Type: Full-Time
Salary: £60,000 - £80,000 per annum, Negotiable, OTE