Wembley, London, United Kingdom Hybrid / WFH Options
Football Association Limited
Have the digital world at your feet... The FA are excited to be searching for a CRM Solutions Architect. Working as part of the Digital Technology (DT) division, you will be responsible for specifying and overseeing the solution architecture and design for digital products. As a Solution Architect, you will be responsible for ensuring that onshore and offshore technical teams … solutions empower strategic, data-driven decisions. What will you be doing? Enable Solution Architecture Advisory Services: Lead on solution design of architectures, systems & applications, with a strong preference towards CRM (sales and service) and marketing technology (customer data platforms, campaign management, multi-channel orchestration). Lead and collaborate with the development team to ensure they follow the agreed solution architecture … be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Implementation of CRM systems (e.g. Salesforce CRM, Microsoft Dynamics CRM) Implementation of CDP and marketing technologies (e.g. Adobe, Tealium, Twilio Segment, mParticle, Hightouch, Rudderstack, Census) Solution Architecture Certified or Degree educated or 10+ More ❯
career with Optimove is basically guaranteed. Optimove's Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our CSMs serve as the More ❯
career with Optimove is basically guaranteed. Optimove's Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our CSMs serves as the More ❯
high-growth environments, show initiative, and find innovative ways to add value. Tech-Smart: Comfortable with solution selling, demos, and technical details that help position the right product features. CRM Wizard: Skilled in using Salesforce (or similar) to manage pipelines and drive transparency. Autonomous & Collaborative: You thrive with minimal supervision yet love contributing to a supportive team culture. Strong Communicator More ❯
pursuits, especially within complex enterprise sales cycles. Serve as Executive leader for the EMEA region, representing Vimeo's interests and operations. This includes oversight of the London office. Maintain CRM data and pipeline within ensuring accurate and timely reporting for all regions. Collaborate closely with regional marketing teams to develop tailored campaigns and messaging that resonate with enterprise clients in More ❯
pursuits, especially within complex enterprise sales cycles. Serve as Executive leader for the EMEA region, representing Vimeo's interests and operations. This includes oversight of the London office. Maintain CRM data and pipeline within ensuring accurate and timely reporting for all regions. Collaborate closely with regional marketing teams to develop tailored campaigns and messaging that resonate with enterprise clients in More ❯
stories/GTM Desired Skills & Experience Product Management experience for an AI/ML B2B SaaS Strong product discovery and user research experience CX/CDP/ESP/CRM product experience is a bonus If you feel you have the relevant experience please reply to this advert or email your CV to Not right? Have a look at some More ❯
in working within in a complex, highly regulated market. Record of helping clients optimize a robust product portfolio, including migrations, integrations etc. Proficient user of customer success and related CRM systems, like Gainsight etc. Effective at establishing credibility and influencing executive leadership within large enterprise organizations. Proven ability to proactively nurture customer accounts to identify revenue expansion opportunities and ensure More ❯
Experience team helps clients reach their performance targets by offering a full range of services - from channel optimisation to strategic planning and business transformation. Expertise in areas such as CRM, Customer experience and campaign planning allow us to have broad, impactful conversations that paint a clear roadmap for change. You must have strong omni-channel strategy experience, a solid understanding More ❯
solutions aligned with business goals Skilled in managing and resolving client challenges with a proactive, solution-oriented approach in high-pressure or regulated environments Comfortable working with financial platforms, CRM systems (e.g., Salesforce) Experience working closely with Sales, Product, Compliance, and Support teams to ensure client satisfaction and advocacy Interested? If you are passionate about leveraging technology to transform regulatory More ❯
deals Strong commercial acumen - you know a solid ROI story when you see it Experience handling multiple accounts and client demands Strong communication, organisation, and presentation skills Comfort using CRM platforms (Salesforce preferred) What You'll Get Competitive salary and performance-based bonus. Comprehensive benefits package, including health, wellness, and pension programs. Generous holiday package: 24 days (rising to More ❯
Forensics and Incident Response) fields Industry-accepted certifications (CFCE, GCIHA) a plus as well as any Magnet-specific certifications (MCFE, MCGE/MCVK, MCVE, etc.) Experience working in Salesforce CRM and Gainsight is a plus One of the following certifications or strong understanding of network architecture (CCST, CCNA) May be required to work extra hours May be required to travel More ❯
specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and More ❯
Advertising Technology Team are specialists in digital advertising and work with companies ranging from ad tech vendors, media agencies, to publishers, hiring for roles in programmatic, paid social, PPC, CRM, and data analytics. We recruit for roles including ad operations, account managers, technical account managers, traders, and analysts at mid-senior and executive levels. More ❯
makers and translate complex product capabilities into strategic business value. Experience running QBRs and providing feedback loops into product teams. Proficiency with Customer Success platforms (Vitally, Gainsight, etc.) and CRM systems (Hubspot, Salesforce, etc.) Ideally based in London and able to commute to the Wimbledon office 3 days per week. At Deskpro, we believe that long-term customer partnerships are More ❯
Copilot) to improve response times, increase self-service/knowledge transfer, and boost team productivity in a scalable manner. Collaborate cross-functionally. You'll work closely with Content, Product, CRM, and CX leaders to ensure help content is updated, product gaps are flagged, and the voice/tone stay aligned. You'll collaborate with Tech teams to build out and More ❯
it meets the needs of the business and Digital Product teams utilising platform capabilities. This role will be aligned to the Salesforce platform covering platform capabilities such as: SalesCloud CRM Experience Cloud Marketing Cloud (Engagement & Personalisation) Service Cloud & Field Service Data Cloud AppExchange integrations such as Conga (document generation) Responsibilities: Collaborate with the Platform/Product Owner(s) in end More ❯
specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics. The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and More ❯
with marketing, product, and operations teams You have a passion for customer success and a deep understanding of how to build long-term client relationships You are comfortable with CRM systems, sales analytics tools, and data-driven decision-making More ❯
to some of the world's leading advertisers. Taking a consultative approach, your will be responsible for meeting and exceeding targets through offering media solutions across desktop, mobile, programmatic, CRM and stores to leading CPGs. You will be responsible for the delivery of quality work that meets the client's needs and addresses their business problems, driving revenue and long More ❯
Manager, you will manage and deliver all contracted services for our valued customers, ensuring services meet high standards and exceed expectations, thereby driving quality and satisfaction. You will: CustomerRelationshipManagement: Lead and strengthen strategic relationships with customers, ensuring delivery against SLAs and Service Improvement Programmes. People Management: Provide guidance to field/on-site staff, Service Desk Engineers, and More ❯
learning new skills and knowledge, and are adept at staying ahead of the curve on relevant industry, company, product, or technical knowledge. You have a deep understanding of and CRM best practices and ideally have a basic understanding of HTML, CSS and internet technologies (shopping carts, web hosting, email, and online marketing tools). Technical knowledge and/or ability More ❯
of investment across the business but strong result where prioritised) Manage and upskill the digital team Digital budget responsibility The Successful Applicant Strong knowledge in digital marketing, particularly in CRM and website management Hubspot knowledge would be advantageous Senior digital marketer who has generalist background and experience of budget management Strong data analysis Background in luxury, consumer product - background in More ❯
and ability to mobilize people towards a goal Ability to pick up new technologies easily Good understanding of Excel, financial modeling, and financial reporting Experience with Salesforce or other CRM platforms Prior experience in closing sales deals at the executive level a plus Knowledge of the private equity andfinancial servicesinvestment bankingmarketpreferred What you will gain: At Intapp, you'll get More ❯
and ability to mobilize people towards a goal Ability to pick up new technologies easily Good understanding of Excel, financial modeling, and financial reporting Experience with Salesforce or other CRM platforms Prior experience in closing sales deals at the executive level a plus Knowledge of the private equity andfinancial servicesinvestment bankingmarketpreferred What you will gain: At Intapp, you'll get More ❯