101 to 125 of 593 Change Management Jobs in London

Job description We have an exciting new opportunity for anIdentity & Access Management Senior Architectto join the A&O Shearman London office. About the team The firms ability to keep our clients data secure is a bedrock for our reputation as a trustworthy professional services partner to many of the worlds large and prestigious organisations. Information security is not an … intel from the firms cybersecurity lawyers. The global team have experience advising clients on hundreds of incidents. Leveraging this experience, they feedback practical lessons learned into clients cyber risk management and incident response programmes. What you will do The Identity and Access Senior Architect will be part of the Digital Trust team, and will be responsible for maintaining the … identity and access management (IAM) security of the firms assets. This role is critical in translating the organisations IAM vision into a workable, mature and optimized function and service. This role requires extensive experience across all IAM core disciples including identity management, identity governance and administration, privileged access, and conditional access. This role will support the transformation of More ❯

Advisory Services - Director - English (COR031611) Strategy Development Leader, People Advisory Services - Director - English - COR031611 Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how … utilization , resourcing and finance management. You will deliver on these goals through working directly with our Advisory Partners and Project Leaders to uphold principles of delivery hygiene and resource management across the entire People Advisory Services book of work. Key Responsibilities Lead day-to-day operations of our people advisory practice, ensuring efficient resource allocation, project delivery excellence, and … and utilization targets Partner with finance to manage practice economics including billing rates, revenue forecasting, resource planning, and profitability analysis Build and lead internal operational teams (Business Development, Knowledge Management, etc.) Implement systems and technologies to support practice operations and client service delivery Drive continuous improvement initiatives to enhance operational efficiency Strategic Development Identify market opportunities and develop new More ❯

maintain documentation standards, templates, and best practices for the organization • Lead the review and editing PR process for critical deliverables, ensuring consistency, accuracy, and strategic alignment • Create and manage change management documentation to support major initiatives and organizational transformations • Transform complex data and metrics into clear, actionable insights for various stakeholder audiences • Handle confidential and sensitive information with … based on emerging security threats and business needs BASIC QUALIFICATIONS - Knowledge of Microsoft Office products and applications at an advanced level - Bachelor's degree or equivalent - Experience in program management or risk management - Experience in effectively communicating complex projects into impactful C-suite level documents - Demonstrated experience managing complex, multi-stakeholder projects - Strong track record of developing and … working in global, matrix organizations - Experience in data interpretation and visualization - Ability to maintain strict confidentiality and handle sensitive information - Native or bilingual proficiency in English PREFERRED QUALIFICATIONS - Project Management Professional (PMP) or equivalent certification - Master's degree or equivalent - Advanced degree in relevant field - Experience with change management communications - Experience with technical writing or documentation systems More ❯

maintain documentation standards, templates, and best practices for the organization • Lead the review and editing PR process for critical deliverables, ensuring consistency, accuracy, and strategic alignment • Create and manage change management documentation to support major initiatives and organizational transformations • Transform complex data and metrics into clear, actionable insights for various stakeholder audiences • Handle confidential and sensitive information with … based on emerging security threats and business needs BASIC QUALIFICATIONS - Knowledge of Microsoft Office products and applications at an advanced level - Bachelor's degree or equivalent - Experience in program management or risk management - Experience in effectively communicating complex projects into impactful C-suite level documents - Demonstrated experience managing complex, multi-stakeholder projects - Strong track record of developing and … working in global, matrix organizations - Experience in data interpretation and visualization - Ability to maintain strict confidentiality and handle sensitive information - Native or bilingual proficiency in English PREFERRED QUALIFICATIONS - Project Management Professional (PMP) or equivalent certification - Master's degree or equivalent - Advanced degree in relevant field - Knowledge of Amazon's writing style and documentation standards - Amazon Doc Bar Raiser - Experience More ❯

careers through training and the development of new skills and certifications. Overview We are seeking an experienced Service Desk Lead to manage a small team of Enterprise Project Portfolio Management (EPPM) Analysts. The Service Desk Lead will play a pivotal role in ensuring the efficient operation of the Service Desk, meeting service level agreements (SLAs), and driving continuous improvement … This role requires a strong understanding of ITIL processes, leadership skills, and the ability to develop and execute strategies to enhance service delivery. Responsibilities 1. Team Leadership and Line Management Provide day-to-day leadership and management of the Service Desk team of EPPM Analysts. Foster a collaborative and high-performing team environment through coaching, mentoring, and performance … on Service Desk performance metrics, identifying areas for improvement. Input into monthly customer reporting. Act as the escalation point for complex issues and ensure timely resolution. 3. ITIL Process Management Oversee ITIL processes, including Risk Management, Knowledge Management, Incident Management, Problem Management, and Change Management. Ensure compliance with ITIL best practices and standards. Develop More ❯

possible Technology experience by applying ITSM best practices and influencing technical teams to remain customer and service-focused. This role offers an excellent opportunity to further develop your Service Management expertise, shape service strategies for internal Workplace Technology, and support the onboarding and integration of new markets and acquisitions as we expand. Your main duties & responsibilities: Develop, implement, and … actions as needed. Communicate with stakeholders and user communities about service delivery, performance, changes, and incidents. Own services throughout their lifecycle, from design and transition to incident, problem, and change management, driving continual improvement. Plan and deliver change projects, including onboarding new offices and integrating new acquisitions. Mentor colleagues in Service Management skills and promote best … practices. Ensure data protection and confidentiality at all times. Minimum requirements: 3-5 years proven experience in Service Desk Management, Service Delivery, Customer Success, or similar within an internal operational capacity. Experience in process implementation and improvement across the Service Lifecycle. Strong incident and problem management skills. Passion for Service Excellence with a customer-focused approach. Proficiency in More ❯

verbal communication skills, with the ability to distill complex information into accessible, audience-appropriate messaging. Track record of working in global, matrixed organizations with diverse stakeholder groups. Experience with change management and organizational transformation frameworks (e.g., ADKAR, Prosci) is a plus. Ability to work collaboratively across functions and cultures in a fast-paced environment. Self-starter with strong … project management skills and attention to detail. What will be your key responsibilities? Own the end-to-end communications strategy for the Digital Core transformation program. Craft clear, engaging, and targeted messaging tailored to various stakeholder groups, including senior business leaders, GPOs, DT and other SMEs. Create and manage a communications roadmap aligned with program phases (build, test, deploy … of program communications materials to educate and engage stakeholders (e.g., town hall presentations, newsletters, My Mars content, videos, executive updates, presentations, etc). Partner closely with the Digital Core Change Management and Project Management teams to ensure messaging consistency across workstreams and stakeholders. Work closely with the Segment transformation change and communications teams (e.g, EOS/ More ❯

Hybrid) Develop and maintain detailed project plans, RAID logs, stakeholder comms, and status reports Own stakeholder engagement and communication across C-level execs, business units, and technical teams Drive change management and adoption strategies to maximize ROI on D365 investments What You'll Bring: Proven experience leading multiple full lifecycle Microsoft Dynamics 365 (F&O and/or … CE) projects 7+ years in project/program management roles, ideally in large-scale ERP/CRM implementations Strong understanding of D365 platform architecture, modules, and integration points Formal project management qualifications (e.g., PMP, PRINCE2, Agile Scrum Master) Exceptional leadership, communication, and stakeholder management skills Ability to manage scope, risks, resources, and timelines in dynamic, multi-vendor … acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯

positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen Comprises Three Businesses, Interactive Investor (ii), Investments, And Adviser … activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally, including system design and programming, network planning, budget planning, database management, and computer operations. The Telecommunications & Network Administration focus lies within our Technology Infrastructure area, and specialises in coordinating data, voice, and/or network communications with business units and … systems management, as well as vendors and/or consultants. About The Role We are looking for a Network Support Analyst to join our UK-based team in London. You will help support our global network infrastructure, handling both BAU issues and provide support for projects. Ideal candidates should possess excellent customer service skills and be capable of working More ❯

of outsourcing activity Much more complex and in depth Category is all non-IT - Customer Claims, Offshoring etc, more customer facing role. Will need strong outsourcing experience Strong stakeholder management/influencing Capabilities: Negotiation Skills, Stakeholder Management, Influencing Skills, Communication Skills, Leadership, Commercial Management, Supplier Relationship Management, Governance, Financial Management, Contracting, Strategy, Change Management, Leadership. Essential Knowledge and Skills: Commercial and stakeholder management skills and proven track record of building strong internal business relationships Experience and a proven track record of delivering Commercial, SRM, or Category Management within a demanding, fast evolving environment Leading and managing sourcing processes Developing and negotiating agreements Educated to degree level or equivalent preferable CIPS qualification More ❯

AI & Machine Learning Integration •Identify AI/ML opportunities to automate processes and enhance decision-making •Advise on implementation of intelligent automation solutions using RPA, NLP, and computer vision Change Management •Develop and execute change management plans to ensure smooth adoption of new processes and systems •Conduct training programs and workshops for employees at all organizational … levels •Manage resistance to change through effective communication and stakeholder engagement •Create feedback mechanisms to address concerns and optimize transformation outcomes Client & Stakeholder Management •Build strong relationships with C-level executives, department heads, and key stakeholders •Present findings, recommendations, and progress reports to senior leadership •Facilitate workshops and meetings to gather requirements and align on transformation goals •Serve More ❯

own organization. This role is often handled by the Supplier Release Manager. Key Responsibilities: Coordinates the work of teams involved in Releases within their organization. Review the Requests for Change for the services for which they are responsible. Splits the requirements of Releases into logical groups that can be handled efficiently. Assists in the planning of Releases based on … the Forecast of Schedule Change for which they are responsible. Initiates the implementation of Releases and decides on corrective actions as needed. Organizes and conducts post implementation meetings to collect improvement suggestions for future Releases. Provides a Communication plan for the Release with all relevant stakeholders including Project Management, Service Introduction, Service Management, and the Service Integrator. … Manages Supplier's escalations regarding coordination of environment, test and deployment teams. Ensures teams follow the established Release and Deployment Management standards and procedures within their organization. Provides constant updates to the Release record. Provides relevant and agreed documentation. Agrees policy with SACM for the access and control of DML (Definitive media library) contents. Manages reporting for Release Management More ❯

The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world's biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a … are one big team, working together to drive efficiency in two of the planet's most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are … standard. Fronting the relationship with our clients and partners, managing the project and project team. Responsible for ensuring any 3rd party supplier contracts are being adhered to. Successfully manage change issues and risks throughout the project life cycle. Manage the four essentials: delivering on time, on budget, to scope and of high quality that meets customer needs Be a More ❯

Client Onboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in Business Analyst (HR Reward Transformation) We have an initial 6-month contract for a Business Analyst with experience in either IT or HR Reward Transformation. The role … is hybrid, primarily remote, with occasional attendance at the office in either Cambridge or Macclesfield, depending on proximity. Experience in leading and driving change and projects is essential. You will lead or contribute to business analysis on strategic projects that support our GBS and Finance teams in protecting our employees, intellectual property, and the environment. Collaboration with business stakeholders … and improvement areas, proactively seeking opportunities, and identifying capability gaps. Business Analysis Planning: Choosing appropriate analysis approaches based on project complexity and managing activities to meet deadlines. Stakeholder Analysis & Change: Identifying stakeholders, building relationships, and contributing to communication and change management plans. Requirements Analysis and Design Definition: Managing requirements, eliciting and validating them, and translating into design More ❯

Infrastructure Manager/London (Office Based 5 Days Per Week)/Immediate Start/Competitive Pay This role will provide on premise physical and logical Infrastructure Management to all areas of the firm including Operations and Support and will require hardware, software, and network activities to keep PCs, Servers, and Networks running smoothly. This role will also require understanding … things that are not part of the formal job description. The position will also implement and manage information security for use of cloud services as well as security configuration management which pertains to infrastructure activities. This individual will set direction for Infrastructure ensuring members of the team are all cross trained, making sure staff have clear areas of responsibility … this team by holding regular 121s, setting annual objectives, encouraging collaboration, and supporting individuals to achieve their full potential. This position requires you to get hands-on, providing incident management, change management and/or problem solving to support the team. The ideal candidate for this position must possess certification in CISCO networks or equivalent, including network More ❯

quality results. Key Responsibilities: Manage and maintain global NICE WFM systems including SmartSync, Real-Time Adherence (RTA), and WebStation platforms Lead configuration and optimization of Enterprise Groups, Contact Types, Management Units, and integrated forecasting/scheduling processes Troubleshoot issues related to WFM systems and coordinate with NICE Support, IT teams, and other stakeholders to ensure timely resolution Configure and … flowing in/out of the system. Administer user access, security profiles, and permissions across WFM applications Configure and maintain activity codes, skills, agent data groups, and time off management settings Support and optimize schedule bidding, trading, and change management processes Create and maintain documentation for policies, procedures, and system configurations Participate in requirements gathering, testing, and … locations for training or project implementation Required Skills/Experience: 3+ years experience administering NICE WFM or similar enterprise WFM systems Strong understanding of contact center operations and workforce management principles Proficiency in data analysis and problem solving Excellent project management and communication skills Knowledge of SQL and reporting tools preferred Background in contact center technologies (ACDs, dialers More ❯

investigate and resolve production system issues, and communicate system enhancement/bug fix requirements to multiple engineering teams Work to comply with SLA and OLA Hands-on for incident management, change management and response management and writing RCA reports. Document knowledge articles and manage the team's knowledge base; share and promote overall knowledge level Provide … practical production support model Experience with ITSM platforms like Jira, ServiceNow, etc. Excellent problem solving skill with a keen eye for detail. Excellent communication and interpersonal skills. Excellent time management ability and self organised and motivated. Preferred Technical Skills: Good understanding of the ITIL V3/4 framework is highly preferred Understanding of AWS/Kubernetes is a plus More ❯

applying ITSM knowledge and good practice while influencing the technical teams to remain customer and service focused. This role is an excellent opportunity to further build on your Service Management experience, where you'll be able to shape the service strategy for internal Workplace Technology, taking ownership of incident and problem management, driving proactive support, fostering a culture … and departments so that all Two Circlers are fully enabled to help clients Build the Future of the Sports. You will also get opportunities to sharpen your project and change management skills by supporting the Technology onboarding and integration of our new markets and acquisitions as we rapidly expand. Requirements Your main duties & responsibilities: Developing, implementing and assuring … Working closely, collaboratively and effectively with other Two Circlers in Technical and Business Enablement roles to ensure the delivery of the best possible Technology Experience Supporting with creation and management of useful documentation and training materials Managing suppliers and key partners involved in delivering our services Proactively monitoring and reviewing service performance metrics and taking action where appropriate Communicating More ❯

applying ITSM knowledge and good practice while influencing the technical teams to remain customer and service focused. This role is an excellent opportunity to further build on your Service Management experience, where you'll be able to shape the service strategy for internal Workplace Technology, taking ownership of incident and problem management, driving proactive support, fostering a culture … and departments so that all Two Circlers are fully enabled to help clients Build the Future of the Sports. You will also get opportunities to sharpen your project and change management skills by supporting the Technology onboarding and integration of our new markets and acquisitions as we rapidly expand. Your main duties & responsibilities: Developing, implementing and assuring ITSM … Working closely, collaboratively and effectively with other Two Circlers in Technical and Business Enablement roles to ensure the delivery of the best possible Technology Experience Supporting with creation and management of useful documentation and training materials Managing suppliers and key partners involved in delivering our services Proactively monitoring and reviewing service performance metrics and taking action where appropriate Communicating More ❯

Client Onboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in HR Business Analyst Learning and Development Date: 30 Oct 2024 Sector: FINANCIAL MARKETS Type: Contract Location: London Salary: £120000 - 126000 per annum Email: Ref: db38646 We have … a 6-month contract for Business Analysts with experience in Human Resources Learning and Development using Workday technology. It's a Hybrid position. Experience in leading and driving change and projects is essential. You will be leading or contributing to business analysis on strategic projects that support our Human Resources Team. Collaborate directly with Business stakeholders, business relationship managers … Needs Identification: Assess and define business needs, identify capability gaps, and propose solutions. Business Analysis Planning: Choose appropriate analysis approaches, plan, and manage activities to meet deadlines. Stakeholder Analysis & Change: Identify stakeholders, build relationships, and contribute to communication and change management plans. Requirements Analysis and Design Definition: Manage requirements, elicit and validate, and translate into design specifications. More ❯

project delivery. Establish and maintain effective project governance, ensuring that all project activities, decisions, and key milestones comply with standards and best practices. Prepare materials to present to senior management, internal and external stakeholders. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you … are encouraged to apply. The preferred qualifications are a bonus, not a requirement. A minimum of 8 years of experience in Change Management, demonstrating a consistent track record of excellence. Proven experience in management consulting and/or change management within high-growth tech companies. Demonstrated ability to lead complex, cross-functional projects involving multiple … project details. Flexibility to work independently or within a small team, able to take on various roles such as business analyst and project manager, while collaborating effectively with senior management on complex problems. Comfort with ambiguity and adaptability in unstructured, evolving environments. Preferred qualifications Knowledge of the payments industry and fintech landscape Familiarity with regulations that pertain to the More ❯

better working world. The opportunity Senior Project manager is responsible for delivering IT projects to schedule, budget and quality. The role requires mastery of the technical knowledge of project management inter-related process stages i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management. Proficiency in … related processes such as portfolio management, program management, methods and tools and quality assurance is also required. Senior Project manager must have excellent stakeholder relationship management skills to successfully lead and manage the project team and project stakeholders, and have expertise recognized and requested by customers. Your key responsibilities Lead the development of the project charter and … scope, and ensure delivery of the solution to schedule, budget and scope Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management Monitor and control the work to ensure that the project remains on track and in control Manage More ❯

Security Lead In summary the Client is looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk - ideally from within the banking or insurance sector. The IT Operational … environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks … cost-effective, and aligned with business needs and the Strategic IT vision. They will also play a key role in enhancing cybersecurity, protecting data and systems, driving transformative operational change, enhancing IT processes and ensuring compliance with governance bodies and industry regulations. Due to the nature of the role, complexity of the estate, current transformation activities and team size More ❯

functional specifications. Solution Design & Implementation: Lead the design and deployment of D365 F&O solutions that align with business needs and industry best practices, ensuring scalability and efficiency. Financial Management: Work closely with finance teams to capture their requirements for financial management, reporting, and compliance. Implement D365 Finance modules including General Ledger, Accounts Payable, Accounts Receivable, Cash & Bank … Management, Fixed Assets, Tax Management, and Budgeting. Compliance & Best Practices: Ensure that all implementations adhere to relevant financial regulations and industry standards. Provide expert guidance to ensure alignment with financial best practices and business goals. Reporting & Insights: Develop financial reports and dashboards to provide stakeholders with key insights into financial performance. Leadership & Mentorship: Provide leadership to functional analysts … process flows, and user guides to ensure clarity and continuity. Collaboration: Work closely with cross-functional teams, including developers, technical consultants, and project managers, to drive project success. Stakeholder Management: Communicate effectively with stakeholders across all levels, offering regular updates on project progress, risks, and issues. Knowledge, skills, experience and competencies Bachelor's degree or higher in Computer Science More ❯

complex situations Strong and effective communication skills with the ability to produce clear and concise written and presentation materials. Experience working in a technology engagement environment Proven experience leading change management initiatives Good experience in controlling and managing risk Advantageous Change Management qualification and/or an Agile/Project Management qualification We will provide More ❯