76 to 100 of 337 Change Management Jobs in London

Senior Risk Manager – Technology and Change (Second Line) Job Introduction The Risk function serves as the independent risk control unit within the organisation, acting as the second line of defence (2LOD) and providing oversight and challenge across the organisation’s principal risks — including credit, financial, and operational risks. The Technology and Change Risk Team is responsible for risk … oversight of IT Risk, Data Risk, Information Security, Change Management, Operational Resilience, and Intra-Group Risk. The team also ensures there is a consistent and objective view of all technology-related risks, as well as shared risks between Business and IT such as Payments Risk, Third Party Risk, and Operational Resilience. The function provides independent assurance to senior … management that these risks are appropriately identified and managed across the organisation’s business lines and supporting functions. Main Responsibilities The role holder will be expected to take ownership or contribute to the following key areas throughout the year: Risk Advisory and Guidance Independent Risk Oversight Annual Regulatory Returns Change Oversight and Change Assurance Ideal Candidate Proven More ❯

Senior Risk Manager – Technology and Change (Second Line) Job Introduction The Risk function serves as the independent risk control unit within the organisation, acting as the second line of defence (2LOD) and providing oversight and challenge across the organisation’s principal risks — including credit, financial, and operational risks. The Technology and Change Risk Team is responsible for risk … oversight of IT Risk, Data Risk, Information Security, Change Management, Operational Resilience, and Intra-Group Risk. The team also ensures there is a consistent and objective view of all technology-related risks, as well as shared risks between Business and IT such as Payments Risk, Third Party Risk, and Operational Resilience. The function provides independent assurance to senior … management that these risks are appropriately identified and managed across the organisation’s business lines and supporting functions. Main Responsibilities The role holder will be expected to take ownership or contribute to the following key areas throughout the year: Risk Advisory and Guidance Independent Risk Oversight Annual Regulatory Returns Change Oversight and Change Assurance Ideal Candidate Proven More ❯

Senior Risk Manager – Technology and Change (Second Line) Job Introduction The Risk function serves as the independent risk control unit within the organisation, acting as the second line of defence (2LOD) and providing oversight and challenge across the organisation’s principal risks — including credit, financial, and operational risks. The Technology and Change Risk Team is responsible for risk … oversight of IT Risk, Data Risk, Information Security, Change Management, Operational Resilience, and Intra-Group Risk. The team also ensures there is a consistent and objective view of all technology-related risks, as well as shared risks between Business and IT such as Payments Risk, Third Party Risk, and Operational Resilience. The function provides independent assurance to senior … management that these risks are appropriately identified and managed across the organisation’s business lines and supporting functions. Main Responsibilities The role holder will be expected to take ownership or contribute to the following key areas throughout the year: Risk Advisory and Guidance Independent Risk Oversight Annual Regulatory Returns Change Oversight and Change Assurance Ideal Candidate Proven More ❯

Senior Risk Manager – Technology and Change (Second Line) Job Introduction The Risk function serves as the independent risk control unit within the organisation, acting as the second line of defence (2LOD) and providing oversight and challenge across the organisation’s principal risks — including credit, financial, and operational risks. The Technology and Change Risk Team is responsible for risk … oversight of IT Risk, Data Risk, Information Security, Change Management, Operational Resilience, and Intra-Group Risk. The team also ensures there is a consistent and objective view of all technology-related risks, as well as shared risks between Business and IT such as Payments Risk, Third Party Risk, and Operational Resilience. The function provides independent assurance to senior … management that these risks are appropriately identified and managed across the organisation’s business lines and supporting functions. Main Responsibilities The role holder will be expected to take ownership or contribute to the following key areas throughout the year: Risk Advisory and Guidance Independent Risk Oversight Annual Regulatory Returns Change Oversight and Change Assurance Ideal Candidate Proven More ❯

Solution Consultant (Information Management) Location: [London Hybrid (2 days in) | Salary: £65,000 - £95,000 (dependent on experience) About The Role: We are seeking a proactive and consultative Information Management professional to join a growing team. This is a brand new, pivotal role where you will be responsible for consulting on the design, configuration, and implementation of sophisticated … Owners, End Users, and Project Managers. Design end-to-end solutions that solve clients' People, Process, and Technology challenges. Work closely with internal Technical Consultants, Business Development, and Project Management teams to ensure successful project delivery. Proactively engage with clients to identify problems and opportunities, rather than waiting for issues to arise. Lead the design and oversight of data … M365 platforms. Develop a deep understanding of the clients' software ecosystem to probe, diagnose, and find effective resolutions. Essential Skills & Experience: Minimum of 5 years' experience in an information management, document management, or solution consultancy role. A background in Document & Records Management is critical. Proven expertise as a Subject Matter Expert (SME) in the following key areas More ❯

across teams. You will bring structure where it’s needed, while maintaining the flexibility to adapt as the business evolves. You’ll bring your success in engineering and product change delivery combining your project management expertise with strong stakeholder management and communication skills to ensure the right things get delivered at the right time, and everyone stays … engineering and product teams, ensuring priorities are clear, dependencies are managed, and communication flows smoothly. Process Improvement: Introduce lightweight, effective processes that improve delivery without adding unnecessary bureaucracy. Stakeholder Management: Build trust with senior leadership, product managers, and engineers, providing regular updates, reports and clear communication on progress, risks, and trade-offs. Change Management: Navigate shifting priorities … with confidence, ensuring teams remain focused and motivated through change. Resource & Capacity Planning: Work with engineering leadership to balance workload, forecast resource needs, and highlight bottlenecks early. Risk & Issue Management: Proactively identify risks, surface issues early, and work with stakeholders to unblock delivery. Culture & Collaboration: Foster a culture of transparency, accountability, and continuous improvement across teams. Essential Requirements: 8+ More ❯

across teams. You will bring structure where it’s needed, while maintaining the flexibility to adapt as the business evolves. You’ll bring your success in engineering and product change delivery combining your project management expertise with strong stakeholder management and communication skills to ensure the right things get delivered at the right time, and everyone stays … engineering and product teams, ensuring priorities are clear, dependencies are managed, and communication flows smoothly. Process Improvement: Introduce lightweight, effective processes that improve delivery without adding unnecessary bureaucracy. Stakeholder Management: Build trust with senior leadership, product managers, and engineers, providing regular updates, reports and clear communication on progress, risks, and trade-offs. Change Management: Navigate shifting priorities … with confidence, ensuring teams remain focused and motivated through change. Resource & Capacity Planning: Work with engineering leadership to balance workload, forecast resource needs, and highlight bottlenecks early. Risk & Issue Management: Proactively identify risks, surface issues early, and work with stakeholders to unblock delivery. Culture & Collaboration: Foster a culture of transparency, accountability, and continuous improvement across teams. Essential Requirements: 8+ More ❯

across teams. You will bring structure where it’s needed, while maintaining the flexibility to adapt as the business evolves. You’ll bring your success in engineering and product change delivery combining your project management expertise with strong stakeholder management and communication skills to ensure the right things get delivered at the right time, and everyone stays … engineering and product teams, ensuring priorities are clear, dependencies are managed, and communication flows smoothly. Process Improvement: Introduce lightweight, effective processes that improve delivery without adding unnecessary bureaucracy. Stakeholder Management: Build trust with senior leadership, product managers, and engineers, providing regular updates, reports and clear communication on progress, risks, and trade-offs. Change Management: Navigate shifting priorities … with confidence, ensuring teams remain focused and motivated through change. Resource & Capacity Planning: Work with engineering leadership to balance workload, forecast resource needs, and highlight bottlenecks early. Risk & Issue Management: Proactively identify risks, surface issues early, and work with stakeholders to unblock delivery. Culture & Collaboration: Foster a culture of transparency, accountability, and continuous improvement across teams. Essential Requirements: 8+ More ❯

across teams. You will bring structure where it’s needed, while maintaining the flexibility to adapt as the business evolves. You’ll bring your success in engineering and product change delivery combining your project management expertise with strong stakeholder management and communication skills to ensure the right things get delivered at the right time, and everyone stays … engineering and product teams, ensuring priorities are clear, dependencies are managed, and communication flows smoothly. Process Improvement: Introduce lightweight, effective processes that improve delivery without adding unnecessary bureaucracy. Stakeholder Management: Build trust with senior leadership, product managers, and engineers, providing regular updates, reports and clear communication on progress, risks, and trade-offs. Change Management: Navigate shifting priorities … with confidence, ensuring teams remain focused and motivated through change. Resource & Capacity Planning: Work with engineering leadership to balance workload, forecast resource needs, and highlight bottlenecks early. Risk & Issue Management: Proactively identify risks, surface issues early, and work with stakeholders to unblock delivery. Culture & Collaboration: Foster a culture of transparency, accountability, and continuous improvement across teams. Essential Requirements: 8+ More ❯

Position: Workforce Management (WFM) & QA Expert Salary: up to £100,000 Location: Hybrid in London, UK Are you a workforce management & QA expert with experience overhauling & designing WFM processes on a global enterprise scale? We are seeking a WFM & QA expert with a strong background full sales cycle management who can strategically drive new business. You will … who are currently investing heavily in overhauling their WFM processes to become AI-native and optimized for performance, productivity, and employee engagement. What do you need? Expertise in workforce management strategy, across platforms like NICE, Genesys, Verint, Alvaria, Assembled, Playvoc, Calabrio, injixo, CommunityWFM, Tymeshift, or QStory. Strong change management, senior stakeholder management, collaboration, and communication skills. More ❯

users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support … Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration … endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration – Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking – TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness – Understanding of incident, problem, and change More ❯

Role: Product Manager - Content Management Lifecycle Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: We are seeking a strategic and detail-oriented Product Manager to join one of our large program teams within technology at base. This hybrid role combines the strategic vision of a product manager, the analytical mindset of a business analyst, and the … technical understanding of a product owner. Your primary focus will be on streamlining operations pertaining to content lifecycle and master data management within the overall media supply chains, with particular focus on rights management and content insights. You will work closely with cross-functional teams to ensure that our systems accurately capture, manage, and utilize master data (including … document business and system requirements Content Lifecycle Understanding: Analyze the rights and restrictions associated with content throughout its lifecycle - from acquisition, production, and distribution to archiving and monetization Rights Management Systems: Act as the subject matter expert (SME) on rights systems (e.g., Rightsline, or custom platforms), supporting enhancements and integrations with other enterprise systems. Monitor industry trends, competitor performance More ❯

regularly to ensure you are on top of the priority tickets and managing competing demands Provide customers with regular updates using the appropriate channels and the company’s service management platform Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) Follow the company’s processes for Incident Management, Service … Request Fulfilment, Change Management and Problem Management Stay abreast and adhere to ITIL framework (policies and procedures) - make effective use of systems to support quality and efficiency - demonstrate what good looks like to your colleagues in the Service Desk team CANDIDATE REQUIREMENTS Proven experience in a comparable IT support role with a strong technical background Exceptional client … to use your own initiative Ability to adhere to established processes and identify when to escalate complex technical issues to meet Service Level Agreement (SLA) requirements Highly effective time-management and organisational skills BENEFITS Annual Salary up to £34,000 per annum with a bonus up to £5,000 Working in an inclusive environment Industry renowned training/certifications More ❯

appoint an experienced Project Manager on a 6-month contract to deliver a high-profile legal systems programme. The role will focus on implementing a new eBilling and spend management system, ensuring process change, smooth integration with wider business systems, and effective adoption across the organisation. In addition, the Project Manager will support further legal and compliance systems … strong experience in regulated environments and exposure to Legal, Compliance, Risk, or Finance domains. Job Responsibilities Lead the end-to-end delivery of a new legal eBilling and spend management platform, from mobilisation through to go-live Coordinate cross-functional stakeholders across Legal, Finance, Compliance, Technology, and Procurement, as well as third-party vendors Build and maintain detailed project … service providers and align billing practices to the new platform Oversee system integration with enterprise applications (e.g. finance/ERP systems) to ensure data accuracy and process efficiency Drive change management activities, including user communications, training, and embedding of new processes What we are looking for in the candidate Proven background as a Project Manager delivering systems change More ❯

Telco Location: London, Manchester, Edinburgh Career Level: Manager Role Summary: We are seeking a highly experienced Business Transformation Office Manager to join our newly established Transformation Office and Value Management team within the Strategy & Consulting division. The Transformation Office helps clients ensure the success of large-scale transformations through our global standard approach and methodology. This role is pivotal … demonstrating expertise across programme governance, executive governance and communication, integrated planning, value case development, value tracking, and realisation through a dedicated Value Realisation Office and adept use of programme management tooling. Experience in change management, would be highly regarded. Key Responsibilities: Strategic Leadership: Lead and define the strategic direction for transformation initiatives, ensuring alignment with business objectives … business readiness criteria to move through phases of the transformation programme. Address client needs for setting up a Transformation Office and managing large-scale, complex transformations. Scope, Vendor, Budget Management: Oversee the management of additional vendors, programme budgets, and overall programme scope. Guide clients on partnering with vendors for establishing digital factories to implement digital transformation initiatives. Tooling More ❯

Telco Location: London, Manchester, Edinburgh Career Level: Manager Role Summary: We are seeking a highly experienced Business Transformation Office Manager to join our newly established Transformation Office and Value Management team within the Strategy & Consulting division. The Transformation Office helps clients ensure the success of large-scale transformations through our global standard approach and methodology. This role is pivotal … demonstrating expertise across programme governance, executive governance and communication, integrated planning, value case development, value tracking, and realisation through a dedicated Value Realisation Office and adept use of programme management tooling. Experience in change management, would be highly regarded. Key Responsibilities: Strategic Leadership: Lead and define the strategic direction for transformation initiatives, ensuring alignment with business objectives … business readiness criteria to move through phases of the transformation programme. Address client needs for setting up a Transformation Office and managing large-scale, complex transformations. Scope, Vendor, Budget Management: Oversee the management of additional vendors, programme budgets, and overall programme scope. Guide clients on partnering with vendors for establishing digital factories to implement digital transformation initiatives. Tooling More ❯

Telco Location: London, Manchester, Edinburgh Career Level: Manager Role Summary: We are seeking a highly experienced Business Transformation Office Manager to join our newly established Transformation Office and Value Management team within the Strategy & Consulting division. The Transformation Office helps clients ensure the success of large-scale transformations through our global standard approach and methodology. This role is pivotal … demonstrating expertise across programme governance, executive governance and communication, integrated planning, value case development, value tracking, and realisation through a dedicated Value Realisation Office and adept use of programme management tooling. Experience in change management, would be highly regarded. Key Responsibilities: Strategic Leadership: Lead and define the strategic direction for transformation initiatives, ensuring alignment with business objectives … business readiness criteria to move through phases of the transformation programme. Address client needs for setting up a Transformation Office and managing large-scale, complex transformations. Scope, Vendor, Budget Management: Oversee the management of additional vendors, programme budgets, and overall programme scope. Guide clients on partnering with vendors for establishing digital factories to implement digital transformation initiatives. Tooling More ❯

Telco Location: London, Manchester, Edinburgh Career Level: Manager Role Summary: We are seeking a highly experienced Business Transformation Office Manager to join our newly established Transformation Office and Value Management team within the Strategy & Consulting division. The Transformation Office helps clients ensure the success of large-scale transformations through our global standard approach and methodology. This role is pivotal … demonstrating expertise across programme governance, executive governance and communication, integrated planning, value case development, value tracking, and realisation through a dedicated Value Realisation Office and adept use of programme management tooling. Experience in change management, would be highly regarded. Key Responsibilities: Strategic Leadership: Lead and define the strategic direction for transformation initiatives, ensuring alignment with business objectives … business readiness criteria to move through phases of the transformation programme. Address client needs for setting up a Transformation Office and managing large-scale, complex transformations. Scope, Vendor, Budget Management: Oversee the management of additional vendors, programme budgets, and overall programme scope. Guide clients on partnering with vendors for establishing digital factories to implement digital transformation initiatives. Tooling More ❯

workflows, integrate AI co-pilots, and transform how the bank operates day to day. You’ll work closely with Data Science teams, Business Analysts, and developers to deliver meaningful change at pace. This programme is a strategic priority, reshaping how data and technology empower relationship managers. From automating workflows within D365 to surfacing insights generated by advanced language models … hands on mindset. Drive automation and AI initiatives within Microsoft D365. Run working groups, manage delivery roadmaps, budgets, and governance packs. Collaborate with developers, analysts, and stakeholders to deliver change at pace. Use Jira and/or Azure DevOps to manage delivery and reporting. ✅ Skills & Experience Proven experience delivering complex business and IT change in regulated environments. Experience … Financial Services or regulated environments Strong agile delivery background, including hands-on Scrum Master experience. Experience with Microsoft Dynamics 365 (CRM), Jira and/or Azure DevOps. Excellent stakeholder management and communication skills. Change management qualifications (e.g. APM, PRINCE2) are desirable. 📩Apply Now For more information or to apply, please contact Max Anderson at: max.anderson@twentyai.com More ❯

workflows, integrate AI co-pilots, and transform how the bank operates day to day. You’ll work closely with Data Science teams, Business Analysts, and developers to deliver meaningful change at pace. This programme is a strategic priority, reshaping how data and technology empower relationship managers. From automating workflows within D365 to surfacing insights generated by advanced language models … hands on mindset. Drive automation and AI initiatives within Microsoft D365. Run working groups, manage delivery roadmaps, budgets, and governance packs. Collaborate with developers, analysts, and stakeholders to deliver change at pace. Use Jira and/or Azure DevOps to manage delivery and reporting. ✅ Skills & Experience Proven experience delivering complex business and IT change in regulated environments. Experience … Financial Services or regulated environments Strong agile delivery background, including hands-on Scrum Master experience. Experience with Microsoft Dynamics 365 (CRM), Jira and/or Azure DevOps. Excellent stakeholder management and communication skills. Change management qualifications (e.g. APM, PRINCE2) are desirable. 📩Apply Now For more information or to apply, please contact Max Anderson at: max.anderson@twentyai.com More ❯

workflows, integrate AI co-pilots, and transform how the bank operates day to day. You’ll work closely with Data Science teams, Business Analysts, and developers to deliver meaningful change at pace. This programme is a strategic priority, reshaping how data and technology empower relationship managers. From automating workflows within D365 to surfacing insights generated by advanced language models … hands on mindset. Drive automation and AI initiatives within Microsoft D365. Run working groups, manage delivery roadmaps, budgets, and governance packs. Collaborate with developers, analysts, and stakeholders to deliver change at pace. Use Jira and/or Azure DevOps to manage delivery and reporting. ✅ Skills & Experience Proven experience delivering complex business and IT change in regulated environments. Experience … Financial Services or regulated environments Strong agile delivery background, including hands-on Scrum Master experience. Experience with Microsoft Dynamics 365 (CRM), Jira and/or Azure DevOps. Excellent stakeholder management and communication skills. Change management qualifications (e.g. APM, PRINCE2) are desirable. 📩Apply Now For more information or to apply, please contact Max Anderson at: max.anderson@twentyai.com More ❯

workflows, integrate AI co-pilots, and transform how the bank operates day to day. You’ll work closely with Data Science teams, Business Analysts, and developers to deliver meaningful change at pace. This programme is a strategic priority, reshaping how data and technology empower relationship managers. From automating workflows within D365 to surfacing insights generated by advanced language models … hands on mindset. Drive automation and AI initiatives within Microsoft D365. Run working groups, manage delivery roadmaps, budgets, and governance packs. Collaborate with developers, analysts, and stakeholders to deliver change at pace. Use Jira and/or Azure DevOps to manage delivery and reporting. ✅ Skills & Experience Proven experience delivering complex business and IT change in regulated environments. Experience … Financial Services or regulated environments Strong agile delivery background, including hands-on Scrum Master experience. Experience with Microsoft Dynamics 365 (CRM), Jira and/or Azure DevOps. Excellent stakeholder management and communication skills. Change management qualifications (e.g. APM, PRINCE2) are desirable. 📩Apply Now For more information or to apply, please contact Max Anderson at: max.anderson@twentyai.com More ❯

to all of us.” – Julie Sweet, Accenture CEO. Role Summary: We are seeking a highly experienced Business Transformation Office Manager to join our newly established Transformation Office and Value Management team within the Strategy & Consulting division. The Transformation Office helps clients ensure the success of large-scale transformations through our global standard approach and methodology. This role is pivotal … demonstrating expertise across programme governance, executive governance and communication, integrated planning, value case development, value tracking, and realisation through a dedicated Value Realisation Office and adept use of programme management tooling. Experience in change management, would be highly regarded. Key Responsibilities: Strategic Leadership: Lead and define the strategic direction for transformation initiatives, ensuring alignment with business objectives … business readiness criteria to move through phases of the transformation programme. Address client needs for setting up a Transformation Office and managing large-scale, complex transformations. Scope, Vendor, Budget Management: Oversee the management of additional vendors, programme budgets, and overall programme scope. Guide clients on partnering with vendors for establishing digital factories to implement digital transformation initiatives. Tooling More ❯

programme team, ensuring collaboration between internal stakeholders, incumbent provider, and new vendor. Deliver clear, concise ExCo-level reporting, highlighting programme risks, dependencies, and strategic decisions. Drive robust governance, risk management, and compliance, ensuring resilience and service continuity throughout the transition. Oversee change management and stakeholder engagement to embed the new service and operating model. Requirements Proven experience … incumbent mortgage servicing BPO to a new mortgage servicing BPO, including all the associated people and process implications. Please note this is not a standard IT or Migration Project Management opportunity. Strong expertise in vendor management, managing both incumbent and incoming outsourced partners. Demonstrable ability to bring a structured methodology for migrations, including lessons learned, checklists, and risk … frameworks. Experience engaging at C-Suite/ExCo level, with confidence presenting to senior executives and influencing strategic decisions. Strong leadership, communication, and stakeholder management skills within a financial services or regulated environment. More ❯

programme team, ensuring collaboration between internal stakeholders, incumbent provider, and new vendor. Deliver clear, concise ExCo-level reporting, highlighting programme risks, dependencies, and strategic decisions. Drive robust governance, risk management, and compliance, ensuring resilience and service continuity throughout the transition. Oversee change management and stakeholder engagement to embed the new service and operating model. Requirements Proven experience … incumbent mortgage servicing BPO to a new mortgage servicing BPO, including all the associated people and process implications. Please note this is not a standard IT or Migration Project Management opportunity. Strong expertise in vendor management, managing both incumbent and incoming outsourced partners. Demonstrable ability to bring a structured methodology for migrations, including lessons learned, checklists, and risk … frameworks. Experience engaging at C-Suite/ExCo level, with confidence presenting to senior executives and influencing strategic decisions. Strong leadership, communication, and stakeholder management skills within a financial services or regulated environment. More ❯