126 to 150 of 203 Customer Engagement Jobs in London

track record and work history as an MS Solutions Architect + Experience with SolarWinds & ServiceNow highly desirable Overview We're looking for 2 Solution Architects to join a major customer engagement, providing design and assurance across multiple technology workstreams. This is a hands-on role where you'll bring technical depth, architectural oversight, and the ability to challenge More ❯

track record and work history as an MS Solutions Architect + Experience with SolarWinds & ServiceNow highly desirable Overview We're looking for 2 Solution Architects to join a major customer engagement, providing design and assurance across multiple technology workstreams. This is a hands-on role where you'll bring technical depth, architectural oversight, and the ability to challenge More ❯

requirements based on research and feedback Researching and prototyping quantitative models with engineering support Bridging research, engineering, sales, and clients to deliver solutions Supporting go-to-market strategies and customer engagement Responding to client inquiries about models and tools Monitoring product performance and SLAs Managing the product lifecycle from ideation to launch and iteration Communicating with stakeholders and More ❯

to Have OSCP, OSWA, CRTO, GWAPT, GPEN, eWPT certifications. Azure Security Engineer Associate or AWS Security Specialty. Kubernetes security or DevSecOps-focused certifications. Strong analytical, problem-solving, reporting, and customer engagement skills. Why Join Lead security testing in high-impact CI/CD and cloud-native projects. Collaborate with a cutting-edge security and DevOps team. Influence secure More ❯

software and payments company with a bold growth agenda. Backed by significant investment, we’re embarking on a company-wide Go-to-Market transformation —scaling our commercial capabilities, accelerating customer acquisition, and boosting recurring revenue. We’re looking for an experienced Programme Manager with a track record in delivering large-scale GTM or commercial transformations in the software/… SaaS space. This is a high-visibility role, working directly with the CEO and senior leadership to drive multi-workstream initiatives across Sales, Marketing, Customer Success, and Product. What You’ll Do Own and deliver the GTM transformation roadmap from planning to execution. Lead multi-function initiatives including demand generation, pricing strategy, sales enablement, automation tooling, and customer engagement programmes. Establish governance frameworks, track KPIs, and ensure board-level visibility. Influence C-level stakeholders and drive adoption of new processes, tools, and ways of working. Manage interdependencies, risks, and change impacts across the programme. What You’ll Bring 7+ years’ programme management, strategy consulting, or GTM operations in SaaS/software. Proven experience delivering commercial transformations More ❯

software and payments company with a bold growth agenda. Backed by significant investment, we’re embarking on a company-wide Go-to-Market transformation —scaling our commercial capabilities, accelerating customer acquisition, and boosting recurring revenue. We’re looking for an experienced Programme Manager with a track record in delivering large-scale GTM or commercial transformations in the software/… SaaS space. This is a high-visibility role, working directly with the CEO and senior leadership to drive multi-workstream initiatives across Sales, Marketing, Customer Success, and Product. What You’ll Do Own and deliver the GTM transformation roadmap from planning to execution. Lead multi-function initiatives including demand generation, pricing strategy, sales enablement, automation tooling, and customer engagement programmes. Establish governance frameworks, track KPIs, and ensure board-level visibility. Influence C-level stakeholders and drive adoption of new processes, tools, and ways of working. Manage interdependencies, risks, and change impacts across the programme. What You’ll Bring 7+ years’ programme management, strategy consulting, or GTM operations in SaaS/software. Proven experience delivering commercial transformations More ❯

software and payments company with a bold growth agenda. Backed by significant investment, we’re embarking on a company-wide Go-to-Market transformation —scaling our commercial capabilities, accelerating customer acquisition, and boosting recurring revenue. We’re looking for an experienced Programme Manager with a track record in delivering large-scale GTM or commercial transformations in the software/… SaaS space. This is a high-visibility role, working directly with the CEO and senior leadership to drive multi-workstream initiatives across Sales, Marketing, Customer Success, and Product. What You’ll Do Own and deliver the GTM transformation roadmap from planning to execution. Lead multi-function initiatives including demand generation, pricing strategy, sales enablement, automation tooling, and customer engagement programmes. Establish governance frameworks, track KPIs, and ensure board-level visibility. Influence C-level stakeholders and drive adoption of new processes, tools, and ways of working. Manage interdependencies, risks, and change impacts across the programme. What You’ll Bring 7+ years’ programme management, strategy consulting, or GTM operations in SaaS/software. Proven experience delivering commercial transformations More ❯

software and payments company with a bold growth agenda. Backed by significant investment, we’re embarking on a company-wide Go-to-Market transformation —scaling our commercial capabilities, accelerating customer acquisition, and boosting recurring revenue. We’re looking for an experienced Programme Manager with a track record in delivering large-scale GTM or commercial transformations in the software/… SaaS space. This is a high-visibility role, working directly with the CEO and senior leadership to drive multi-workstream initiatives across Sales, Marketing, Customer Success, and Product. What You’ll Do Own and deliver the GTM transformation roadmap from planning to execution. Lead multi-function initiatives including demand generation, pricing strategy, sales enablement, automation tooling, and customer engagement programmes. Establish governance frameworks, track KPIs, and ensure board-level visibility. Influence C-level stakeholders and drive adoption of new processes, tools, and ways of working. Manage interdependencies, risks, and change impacts across the programme. What You’ll Bring 7+ years’ programme management, strategy consulting, or GTM operations in SaaS/software. Proven experience delivering commercial transformations More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why This … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand … campaigns to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why This … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand … campaigns to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why This … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand … campaigns to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why This … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand … campaigns to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce More ❯

and delivering the expert consultancy our customers expect. This role also comes with exciting opportunities for international travel, where you may perform on-site consultancy for our expanding global customer base. If you're ready to make an impact and grow your career in a fast-paced cybersecurity environment, keep reading! As a Cyber Security Consultant your key responsibilities … will include: Customer Engagement : Engaging with customers through advisory sessions, acting as their trusted security expert. Threat Landscape Analysis : Providing insights on the evolving threat landscape and recommending tailored solutions. Solution Design and Recommendation : Assess customers' current security frameworks and provide actionable insights for improvement. You will suggest appropriate tools, technologies, and methodologies to strengthen their security posture. … Collaboration and Communication : Collaborating with internal teams to address customer needs and communicate technical concepts clearly to both technical and non-technical stakeholders. Compliance and Best Practices : Advise customers on regulatory requirements and industry standards, such as GDPR, ISO 27001, or NIST. Additionally, promote adherence to security best practices tailored to their operational context. Documentation and Reporting : Maintain detailed More ❯

a highly client-facing role where youll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. Youll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and … configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote … image creation processes (task sequences) Experience working with XLAs and measuring end-user sentiment and performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite More ❯

client-facing role where you'll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. You'll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered - all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and … configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote … image creation processes (task sequences) Experience working with XLAs and measuring end-user sentiment and performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite More ❯

UK Branch) We are seeking a Senior leader of business development to lead one of our key commercial segments in Europe. This is a senior leadership role responsible for customer acquisition, business development, and revenue growth. The role owns the P&L for the segment, driving strategic initiatives to expand market share, improve customer engagement, and maximize … accountability. Drive revenue, profitability, and cost management to optimize financial performance. • Develop and execute the business growth strategy. Identify and capitalize on market opportunities to scale the segment. • Drive customer acquisition and business development. Expand market presence through strategic partnerships and targeted growth initiatives. • Collaborate cross-functionally. Work closely with Product, Marketing, and Operations to align commercial strategies with … You then lead a leadership team meeting to align on priorities and discuss opportunities for segment expansion. Midday, you join a strategy session with Marketing and Product to refine customer targeting and positioning. In the afternoon, you meet with key partners to explore growth opportunities and negotiate strategic agreements. Before wrapping up, you review the segment's P&L More ❯

or equivalent certifications. Cloud security certifications (AWS/Azure). Advanced AD/cloud/red teaming trainings (SANS, HackTheBox Pro Labs). Strong analytical, problem-solving, troubleshooting, and customer engagement skills. Experience in agile, cross-functional teams, documenting findings, and supporting remediation cycles. If youre ready to take on your next challenging role in offensive security, send More ❯

Principal Customer Success Manager, EMEA This role can be performed remotely from anywhere within the United Kingdom, with the expectation of travel to customer on-sites across EMEA as needed. As a Principal Customer Success Manager on our EMEA Success team, you will serve as a subject matter expert within Fullstory, leading complex, enterprise-level customer engagements, driving strategic impact on the overall end-to-end journey framework, and providing thought leadership across the Customer Success organization. By providing strategic guidance and product enablement, you will also be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. … You will report to the Snr Manager, Customer Success, EMEA. CSMs are power users of the Fullstory platform, leveraging their product knowledge and strategic expertise to help customers accomplish key business objectives. You'll be expected to engage consistently with a highly specialized book of accounts, delivering excellent service in a way that's value-driven and differentiated. You More ❯

guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services … solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes.Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. … for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests More ❯

building and deployment, plus other technical tasks to help customers get value out of their data with Databricks. Beyond people leadership, your responsibilities will include owning the delivery of customer projects in your region to ensure they are managed and delivered to target and exacting standards. You will be an ambassador for Services and their value in the region … the development of the local business. The impact you will have: You will achieve regional team targets for billable utilization, hiring and revenue You will partner with account executives, customer success and field engineering leaders while guiding Resident Solutions Architects to achieve success with professional services projects with customers Help resolve customer concerns on strategic accounts and professional … strategic initiatives Experience driving software platform adoption in Fortune 500 organizations in markets such as: Finance, Media, Retail, Telco, Energy, and Healthcare Implement a project schedule with experience with customer engagement Experience with Databricks products, Spark ecosystem, and direct competitors Travel is required up to 10%, more at peak times. About Databricks Databricks is the data and AI More ❯

in supporting data migration teams within SAP S/4HANA implementations. • Capability Development: Experience in contributing to the development of capabilities within the practice, leveraging SAP technologies. • Innovation and Customer Engagement: Ability to support innovation and work with customers, internal teams, and across multiple geographies. • Data Domain Knowledge: Knowledge of SAP functional areas such as PP, SD, MM More ❯

Associate Customer Success Manager - Mid Market (French Speaking) Customer Success London, UK Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate … Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is … an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … customers satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust More ❯

phase of growth. 🏛🚀 About Claimer We’re an AI-native product that augments corp tax advisors/tax specialists in their processes. We’re in stealth on a major customer-led pivot (involving a new brand and product, market size goes up 40x), to be launched soon, leading to significant scaling in the following 6 months. We’ve spent … years and 2 major pivots to get here, and we’re now at a tipping point in terms of product/market fit with the customer engagement and traction to prove it. We’re working closely with enterprise design partners to ensure what we’re building works very well, then another 60+ existing customers waiting to buy what … their mind. Aware of the details within the company - the fires we’re letting burn vs those we need to fix Example areas of responsibility: Strategic planning with founders, Customer Support, Metrics & Reporting/Investor relations, Compliance, People Ops, Supplier Management, Events. The role has access to an Executive Assistant to help with logistical/admin tasks. 💪 Things we More ❯

phase of growth. 🏛🚀 About Claimer We’re an AI-native product that augments corp tax advisors/tax specialists in their processes. We’re in stealth on a major customer-led pivot (involving a new brand and product, market size goes up 40x), to be launched soon, leading to significant scaling in the following 6 months. We’ve spent … years and 2 major pivots to get here, and we’re now at a tipping point in terms of product/market fit with the customer engagement and traction to prove it. We’re working closely with enterprise design partners to ensure what we’re building works very well, then another 60+ existing customers waiting to buy what … their mind. Aware of the details within the company - the fires we’re letting burn vs those we need to fix Example areas of responsibility: Strategic planning with founders, Customer Support, Metrics & Reporting/Investor relations, Compliance, People Ops, Supplier Management, Events. The role has access to an Executive Assistant to help with logistical/admin tasks. 💪 Things we More ❯