126 to 150 of 423 Customer Engagement Jobs in London

best practice concepts, specifically Ability to rapidly prototype and POC use cases in MS Dynamics and Power Platform OOB functionality across Marketing, Sales and Service modules (i.e., MS Dynamics Customer Engagement) OOB solutions (no code/low code model) Understanding of MS Dynamics Security Architecture Complex implementation involving integration Azure Stack (Azure functions, Azure Search, Azure Service Bus More ❯

This is an exciting contract opportunity for an SC Cleared Azure Data Engineer with a strong focus on Databricks to join an experienced team in a new customer engagement working at the forefront of data analytics and AI. This role offers the chance to take a key role in the design and delivery of advanced Databricks solutions within More ❯

helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access … creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which … and loyalty products, working in a fast-paced, global environment with some of the world’s most prestigious brands. If you’re a strategic thinker with a passion for customer experience and product innovation, we’d love to hear from you. Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender More ❯

helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access … creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which … and loyalty products, working in a fast-paced, global environment with some of the world’s most prestigious brands. If you’re a strategic thinker with a passion for customer experience and product innovation, we’d love to hear from you. Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender More ❯

strategy for our figurines (Tonies) product category, aligned with the company’s overarching goals and product strategy. Manage the portfolio and roadmap of figurines to drive commercial targets and customer engagement in close collaboration with Portfolio and Content Teams. Lead the end-to-end product development lifecycle, including the creation and launch of innovative (figurine) formats as well … as the expansion of existing formats. Champion a customer-centric approach, gathering and analyzing market data, sales performance, and user feedback to inform decisions. Build, mentor, and lead a high-performing product team, fostering a collaborative and innovative culture. Work closely with senior leadership, consumer research, marketing, sales, and other stakeholders to align product initiatives with business goals. Define More ❯

and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Broad knowledge of eCommerce, including insights into online retail, customer engagement, digital marketing, and mobile commerce technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and More ❯

Amazon has continuously expanded its product selection and innovated on behalf of customers in an on-going effort to fulfill its stated ambition of being earth's most customer-centric company. Since 2015, has started reinventing on behalf of the business customer and is focused on building Amazon Business, the largest and most innovative Business-to-Business (B2B … business customers have different needs than the traditional Amazon retail customers, and we are reinventing everything from how we display our selection, price our products, and provide the right customer experience to serve this segment. Position Summary To support our business growth, we are looking for a Senior Solution Consultant for our Professional Services Team for a full time … as well as discuss new functional and organizational strategies to help customers achieve their business objectives. You will also work closely with various internal Amazon teams to relay back customer needs and requirements, incl. Sales, Product Management, Category Management, and Amazon Leadership to drive and prioritize solutions for our customers. The ideal candidate enjoys problem solving, has experience working More ❯

must possess a unique balance of business knowledge and technology depth in Artificial Intelligence and Machine Learning with delivery implementation experience. Their focus will be providing solutioning support with customer executives followed by hands-on delivery for AI ML workloads. Successful candidates will have executive level experience defining, designing, and deploying enterprise level strategic solutions leveraging Data, Artificial Intelligence … understanding of Machine Learning, Data and Business intelligence. The ideal candidate will also have experience with managing data at scale and automation. Key job responsibilities - Innovate - Engage with the customer's business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment. - Deliver value - Lead and support regional ProServe delivery teams as a … AWS customers. - Pre-sales support - Create and deliver presentations to customers that inspire the art of the possible with AI/ML running at scale in the Cloud. Understand customer requirements and collaborate with AWS sales leaders to scope, present, and win new customer engagements - Domain Leadership - Identify common customer interest across industry verticals and innovate new More ❯

of our Sovereign Cloud (SC) offering and our early mover advantage in this space based on the investments made in selected key target markets. The SC CRO unit in Customer Success is responsible to drive the holistic Sovereign Cloud market strategy and its field execution for the Customer Success board area in close collaboration with the Sovereign Services … GTM strategy for the respective markets, driving sustainable growth in bookings and revenue, leading key engagements, and scaling and adopting the SC value proposition to evolve and execute the customer value journey for Sovereign Cloud in the market. You will drive success in the following ways: Strategy, value proposition and customer demand: Lead the overall SC execution in … the overall SAP Cloud narrative. Diversify the overall Sovereign Cloud value proposition and execution strateg considering local market specifics. Collaborate closely with marketing and respective teams to contribute to customer-facing events and campaigns, presenting SAP SC solution capabilities, value proposition and key differentiators to further stimulate demand. Play a key role in generating a strong pipeline for SC More ❯

customers'migrations by ensuring the success of every project we undertake. Your role is pivotal in not only achieving project goals but also in maintaining an exceptional level of customer satisfaction throughout the migration, working with blended teams including customer, partner and Databricks staff. You will expertly navigate the balance between delivering outstanding results and aligning with the … across projects including enforcing project reporting, milestone tracking and financial management of engagements to accelerate our customers success adoption and their associated outcomes. Work with the account management and customer teams to complete handover from sales to delivery teams Work with the account management team to ensure accurate reporting on projects and keeping all relevant parties up-to-date … with project activity and success What we look for: Individuals who excel in a high paced environment working with cross-functional and multi-organisational teams on multiple customer engagements often concurrently. Extensive experience successfully managing and overseeing projects with teams of up to 40 people with contract values in excess of $1 million Experience in managing enterprise scale migrations More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means … are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. We deliver good outcomes for our customers every time by … with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: About the company Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. #J-18808-Ljbffr More ❯

our high-performing quant and engineering teams to bring the product vision to life. This role is pivotal to our success, sitting at the intersection of product, technology, and customer engagement. What You Will Be Responsible For Product Ownership: Define the product strategy and own the roadmap from end-to-end , from initial concept through to delivery, iteration, and More ❯

We are seeking an experienced VP Neo Program Engagement to lead our customer engagement strategy, ensuring our clients maximize the value of our solutions across both core systems and e-cargo products. This role will be instrumental in guiding customers through their digital transformation journey , fostering long-term relationships, and expanding CHAMP’s market reach. Role Overview … Reporting to the Chief Commercial Officer, the VP Customer Engagement will play a vital role in both customer retention and acquisition, building stronger relationships with existing clients and identifying promising new customers. Over the next five years, a key focus will be supporting our customers' transition to modern solutions, expertly managing the migration from Cargospot Classic to … Cargospotneo. This crucial responsibility will be integrated into a broader customer-centric strategy to maximize the value businesses derive from CHAMP’s technology, including our core system offerings and e-cargo solutions. Position type: Permanent Location: London, UK, Luxembourg. Other countries may be considered for the right profile. Deadline to submit applications: 25 July 2025 Key Responsibilities Establish and More ❯

We are seeking an experienced VP Neo Program Engagement to lead our customer engagement strategy, ensuring our clients maximize the value of our solutions across both core systems and e-cargo products. This role will be instrumental in guiding customers through their digital transformation journey , fostering long-term relationships, and expanding CHAMP’s market reach. Role Overview … Reporting to the Chief Commercial Officer, the VP Customer Engagement will play a vital role in both customer retention and acquisition, building stronger relationships with existing clients and identifying promising new customers. Over the next five years, a key focus will be supporting our customers' transition to modern solutions, expertly managing the migration from Cargospot Classic to … Cargospotneo. This crucial responsibility will be integrated into a broader customer-centric strategy to maximize the value businesses derive from CHAMP’s technology, including our core system offerings and e-cargo solutions. Position type: Permanent Location: London, UK, Luxembourg. Other countries may be considered for the right profile. Deadline to submit applications: 25 July 2025 Key Responsibilities Establish and More ❯

Disability Confident Committed employer ️ Rated highly in our employee survey on: Workplace Culture Work Life/Balance Employee Recognition We are hiring for a product manager for our new customer platform, a greenfield product surface that will become the centre of the Selina customer experience. Starting with servicing our existing customers, you will lead the strategy, discovery, and … execution of building Selina's first mobile app, with the goal of evolving it to a successful re-engagement and cross-sell channel. You will work closely with engineering, growth, credit risk, and ops to define what we build first, how we measure success, and how this platform can evolve to become the engine room of Selina's future … growth. What will you be doing? Discovery & Strategy Lead customer and market discovery to understand customer pain points and identify the markets where Selina's customer platform can not only compete but win. Define the 6-month MVP scope and outline a compelling 12-18-month roadmap. Identify high-impact features to drive engagement, reduce support More ❯

Director, Customer Success EMEA page is loaded Director, Customer Success EMEA Apply remote type Hybrid locations London time type Full time posted on Posted Yesterday time left to apply End Date: July 18, 2025 (7 days left to apply) job requisition id R-04921 It's fun to work in a company where people truly BELIEVE in what … they're doing! We're committed to bringing passion and customer focus to the business. About Us Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of … complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit . As the Director of Customer Success, you will oversee and mentor a team of Customer Success Managers (CSMs) accountable for Kyriba's most complex and high-value client relationships. You will be responsible More ❯

solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a Manager within our Customer Success Engineering team. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our award-winning SASE portfolio. In … depth knowledge of the indicators of success, utilizing data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will also work closely with the customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you'll need to feel confident presenting implementation plans to all ranges of technical … ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer priorities, and manage expectations Develop strong relationships with our sales team, customers, partners and More ❯

GenAI Deal Lead for Strategic Customer Engagements SCE, SCE Job ID: AWS EMEA SARL (UK Branch) AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to … understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services (AWS) is seeking a GenAI Deal Lead for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to … build trusted relationships with startup founders and their executive teams, creating actionable strategies, developing opportunities, and leading deal engagements through negotiations and closure. This highly visible role requires deep engagement with startup founders, C-level executives, and technical leaders to achieve business outcomes, increase AWS adoption, and enable strategic relationships that drive mutual growth. You will work collaboratively to More ❯

Senior Customer Success Manager Department: Customer Operations Employment Type: Full Time Location: London Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to … industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company … growth, global FinTech/RegTech business. Our unique KYC automation technology continues to be rapidly adopted by major financial and professional service firms, which has led to expanding our Customer Success team and the need to appoint Senior Customer Success Managers to support our Tier 1 financial services Customers. This role reports into the Head of Customer More ❯

Strategic Customer Engagements Deal Lead, SCE Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (China, Hongkong and Taiwan), and to establish AWS as their key cloud technology provider. As a member of SCE … internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions. Key job responsibilities • Develop and shape the overall deal strategy and structure to meet customer business outcome and goals • Lead negotiations and customer closure for strategic, large, complex or highly competitive deals. • Contribute to developing AWS's value proposition and solutions to drive More ❯

Ai-tech company is looking for the Implementation Consultant in Japan Salary banding: 8,000,000 per year Working Pattern: Remote Location: Tokyo, Japan Role Summary Our Customer Engagement team is responsible for ensuring that every customer receives the best possible outcomes from our product, that our deployments are successfully delivered on time, and that we are … the value that we've committed to delivering. The Implementation Consultant role is part of a new Implementation team and will be one of the earliest members of the Customer Engagement team dedicated to post-sales implementation and platform configuration projects as we continue to expand our customer base. The role will report to the Head of … Customer Engagement, with good upside to establish processes around how we develop our product and implement it for customers, and future opportunity to grow and lead with our Customer Engagement team. As the world continues to find new and innovative use cases for Artificial Intelligence, you will be at the forefront of this, deploying truly boundary More ❯

Technical Architects are a key part of the Zendesk Professional Services delivery team, crafting technical solutions around every customer's unique business, needs and goals. What you will be doing Understanding customer’s functional and technical requirements, with the objective of mapping them to business minded goals wrapped around Zendesk functionality. You will provide recommendations based on your … technical knowledge and experience, and be ultimately responsible for definition, documentation, and execution of the appropriate technical solutions. You will work alongside a Zendesk Professional Services project team - including Engagement Managers, Services Consultants, Developers, Quality Assurance Analysts - on various activities within a customer engagement, acting as the technical solution designer and owner. As part of your day … to-day job you will: Ask questions and dig into the customer’s use-case, capture the business problem we are solving together, and finally design their Zendesk in order for the customer to be successful. Lead and/or participate in design and configuration sessions/workshops with customers and partners. Produce Technical Design Documents, Technical Guidance More ❯

behind our success. We are looking for Solutions Consultants who share our passion for differentiating technology, authentic innovation, trusted partnerships, bold decisions and who have a relentless focus on customer success. What You Will Do As Simulation Solutions Consultant you will be supporting our customers growth initiatives with a focus on GT technical capabilities. You will be participating in … growth opportunities requiring technical advice and act as the main technical interface between the client and GT throughout the sales process. Your analysis of customer technical requirements and the development of suitable solutions will ensure a successful proof of value for the prospect and help with driving customer engagement and business growth for Gamma Technologies.In addition, you … solution throughout the entire sales cycle. Oversee and help drive opportunities at all stages that require technical/software solutions support. Support applications engineering and product development based on customer feedback and opportunities experience. Support marketing, branding, and customer engagement activities. Act as technical account responsible for selected named accounts. Documentation and Management of solution consulting activities. More ❯

you come in. The opportunity We know that creating engaging and effective content in our channels and through our proprietary products is a key part of building a great customer experience and ultimately driving business value. As we expand our owned channels, we're looking for someone to set and execute on a strategy for using content to drive … search-engine and app-store optimisation, product conversion and long-term customer engagement, in line with our ambition to build the world's best loyalty website and App. Join AVIOS as a Digital Content Manager and deliver the creation of compelling digital experiences across our multicategory retail and travel loyalty platform. You'll be responsible for delivering exceptional … customer journeys that drive engagement, loyalty, and commercial success whilst maintaining our platform's unique position. This role is based out of our London/Warrington office. We call our approach to hybrid working The Blend - it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and More ❯

designing and implementing enterprise-grade integrations using Azure Logic Apps , with a strong background in Microsoft Power Platform , particularly Power Apps (Canvas Apps and Custom Pages) , and Dynamics 365 Customer Engagement (D365 CE) . Key Responsibilities: Design, develop, and maintain scalable and secure workflows using Azure Logic Apps. Integrate Logic Apps with D365 CE, Power Apps, and other … Required Skills & Experience: Proven experience with Azure Logic Apps development and deployment. Strong understanding of Microsoft Power Platform, especially: Canvas Apps Custom Pages Hands-on experience with Dynamics 365 Customer Engagement (D365 CE), including entity customisation and integration. Proficiency in Power Automate, Dataverse, and Common Data Service (CDS). Familiarity with REST APIs, JSON, and OData. Experience with More ❯