126 to 150 of 601 Customer Engagement Jobs in London

Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know … mobilisation through to successful implementation, ensuring delivery to agreed scope, schedule, budget and quality. Working alongside senior programme leadership, solution architects, delivery managers and customer executives, this role will provide strong delivery leadership across complex multi-disciplinary teams. This is a senior client-facing role requiring exceptional leadership, governance ...

coordinating technical validation, and ensuring every deal is accurately documented and seamlessly handed over for implementation. This role is ideal for someone who enjoys customer engagement, coordinating multiple stakeholders and translating technical solutions into clear business value. While you’ll develop a strong understanding of our AI platform … sales cycle. Lead discovery sessions and workshops to understand customers' operational challenges, technical environments and commercial objectives, translating these into well-qualified opportunities. Scope customer environments, validate technical requirements and produce proposals, statements of work and commercial documentation that clearly define customer requirements and implementation scope. Own customer ...

will use our standardized messaging hierarchy to ensure strategic alignment between messaging, audience needs, and business objectives while maintaining consistency in brand voice and customer experience. While the Content Strategist does not own creation of the messaging within the content, they do drive the strategic vision that informs content … best to deliver consistent, personalized, content experiences that educate, engage, and empower customers to make informed decisions. With a focus on audience engagement and driving consistent storytelling and messaging, the Content Strategist's key responsibilities include conducting audience and content audits, creating content strategies and lifecycle calendars, overseeing content ...

where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services-led approach. The Senior Network Architect operates as a senior presale overlay within … Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer business outcomes. This role translates business requirements into high-level architectures, drives solution strategy across multi-vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. ...

pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts. Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos … success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions. Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic ...

expertise, driving account growth from lead generation through negotiation and close. This role is responsible for developing strong relationships with key decision‐makers, understanding customer challenges, and delivering tailored software solutions that address business needs. The specialist stays informed about industry trends and competitive landscapes, communicates the value proposition … analyze sales data to identify trends, opportunities, and areas for improvement. Guide, build, and manage cross‐cultural, cross‐tower, cross‐business teams for effective customer support. Build and manage strong customer relationships at the executive level. Stay informed about industry trends, competitive landscape, and emerging technologies; provide insights ...

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit … next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Overview Our clients are navigating a period of extraordinary change. Customer expectations ...

EMEA SARL (UK Branch) A Forward Deployed Engineer (FDE) embeds directly inside a strategic enterprise customer to design, build, deploy, and run AI-powered production systems alongside the customer's engineering team. FDEs write production-grade software and own outcomes end-to-end, from prototype through enterprise-scale … deployment combining the technical rigor of an AWS SDE with the urgency and ownership required to deliver measurable customer business outcomes. They create reusable architectures, patterns, and engineering mechanisms that scale the entire FDE practice. Key job responsibilities Lead technical delivery across customer engagements Own the technical strategy ...

within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … future of AI, and you are the future of Salesforce.The ExperienceThe Value Activation Consultant/Senior Consultant sits at the intersection of customer engagement and platform innovation, based in London. This role owns the roadmap and feature lifecycle for scalable Agentforce process \"Blueprints,\" partnering with customer-facing ...

Will Do The Senior Systems Engineer is responsible for driving the technical strategy and execution across the sales cycle to support revenue growth, customer success, and solution adoption. This role requires a highly skilled technical expert with a strong background in cybersecurity or enterprise technology, and a passion … solving complex problems. The ideal candidate will combine deep technical knowledge, consultative engagement skills, and a collaborative mindset to position Forescout as the trusted partner in securing digital environments. By aligning customer needs with Forescout’s capabilities, the Pre Sales Systems Engineer plays a critical role in enabling ...

identify the organisations and use cases where Skyral's modelling, simulation, AI and digital twin capabilities can create significant value, taking opportunities from initial engagement through to commercial agreement and expansion. This is a senior, hands-on role for someone who is comfortable creating a market as well … selling into one. You will need to understand complex customer problems, engage credibly with senior decision makers and work with our product and technical teams to turn Skyral's technology into compelling commercial propositions. The role spans the breadth of Skyral's enterprise market. We are particularly interested ...

overall technical relationship between customers and AWS and make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. To do this they collaborate with other teams such … looking for someone passionate and self-driven, who is curious about how technology shapes media and information, and who enjoys taking ownership of customer outcomes with limited guidance. The Solutions Architecture team is a diverse group of technologists from a variety of backgrounds. Practical knowledge of the AWS platform ...

Sales Engineer, you will be the technical expert supporting Diesta's sales organisation throughout the customer buying journey. Working closely with the Chief Revenue Officer, Sales, Product and Delivery teams, you will lead technical discovery sessions, deliver tailored product demonstrations, scope and execute Proofs of Concept (PoCs), and advise … tailored product demonstrations that clearly articulate the value and capabilities of the Diesta platform. Design, scope and deliver Proofs of Concept (PoCs), including analysing customer data, configuring the platform and presenting results to customer stakeholders. Build, maintain and continuously enhance Diesta's demonstration environments and sample datasets, ensuring ...

want to help leading Consumer businesses use Generative AI and agentic technologies to protect margins, strengthen brands and build deeper customer relationships across complex omni-channel journeys? Consumer organisations are facing sustained margin pressure, rapidly shifting customer expectations, loyalty challenges and increasingly complex routes to market across stores … digital channels, marketplaces, contact centres and partner ecosystems. You will help clients identify where GenAI and agentic solutions can create measurable value, from customer insight and personalisation through to commercial operations, supply chain, service, marketing and enterprise productivity. Your expertise will help Consumer clients use AI responsibly and pragmatically ...

renewals and expansion. In this position, you will play a crucial role in supporting joint sales initiatives with Fonoa and our partners, focusing on customer onboarding, implementation project management, and the continuous adoption of Fonoa’s indirect tax solutions. An essential aspect of your role will be to offer … indirect tax processes to drive efficiency and value for their business. This is a newly established function within Fonoa. As one of the inaugural Customer Success Managers, you will have the unique opportunity to shape and build the customer success strategy from the ground up. What you will ...

ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery ...

duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work … future of AI, and you are the future of Salesforce. The Experience The Value Activation Consultant/Senior Consultant sits at the intersection of customer engagement and platform innovation, based in London. This role owns the roadmap and feature lifecycle for scalable Agentforce process "Blueprints," partnering with customer ...

Account Executive Influences and drives strategic decisions within Splunk customer’s buying centre by leveraging SaaS and cloud expertise with cybersecurity and observability competitor and market insights. Serves as the Account Orchestrator, aligning and integrating Splunk products, services, and solutions with customers’ strategic goals and needs, driving incremental revenue … creates account plans. Closely monitors cybersecurity and observability trends, market dynamics, and competitive landscapes. Specialization and Focus - Specialist in Splunk solutions, services, and products Customer Engagement and Accountability - Primary influencer. Oversees overall customer strategy, value, and relationship. Develops deep understanding of customer business risk and opportunities ...

operations to support business change and transformation initiatives. Understand operational processes including sales, ordering, stock management, replenishment, promotions, pricing, product management, supplier management and customer engagement. Analyse the impact of proposed changes across pubs, stores, branches, central functions and operational teams. Identify operational inefficiencies, manual processes, duplication and opportunities … needs into clear data requirements, definitions, business rules, KPIs and acceptance criteria. Identify opportunities to improve data quality, accessibility, consistency, governance and usability. CRM, Customer & Data Define business requirements for CRM and customer-facing capabilities. Analyse customer journeys, customer data and interactions across digital and physical ...

right place. Find us on Instagram: @optimizely Introduction Rigorous statistical analysis is a core to all experimentation products at Optimizely. You will get on customer calls to articulate how we maintain statistical accuracy in our products as well as triage questions around statistical inference. You will educate internal … technical audiences to promote understanding of experimentation best practices. Represent Optimizely at conferences and industry events, showcasing expertise in experimental design and statistical analysis. Customer Engagement and Support Conduct customer calls to explain how statistical accuracy is maintained across Optimizely’s experimentation products. Triage and resolve customer ...

Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that … will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities. Key Responsibilities Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure AI Strategy ...

engage customers, prospects, and partners via phone, web, or onsite meetings, drive the discovery process, and identify areas where Workiva solutions align to address customer/prospect needs. Ensure customer success by working with Workiva Client Services team for smooth on‐boarding and long term success. Demonstrate knowledge … proof of our solution's impact and value proposition. Conduct process assessments with customers, build Proof of Concepts to validate requirements, build and present customer specific business cases. May begin to deliver cross‐domain coaching, training, or mentoring peers. Work with Product Marketing, Client Services, Scoping, and Customer ...

with customers to assure the realization of their digital transformation goals and expanding the client footprint. Develop, maintain, and manage the implementation of strategic customer engagement plans. Manage efforts to research and identify customer prospects and targets. Collaborate with engineering, products, and marketing teams to develop … lines of business. Represent C3 AI by driving business development with company alliance partners. Personally engage in strategic account selling, business development, and ongoing customer success. Travel to customer sites up to 50% of the time (or more) depending on business needs. Qualifications: Degree in engineering, science, computer ...

your responsibilities will extend well beyond those of a typical consultant. You will not only deliver project-based work to enhance and optimise the customer's IT environment, but also take ownership of entire workstreams, ensuring end-to-end delivery with full technical oversight. Drawing on significant experience within … transformational technologies such as AI, Automation and data intelligence, will be key to the role's focus. You will play a key role in customer engagements, contributing to the creation of statements of work, low-level designs, and comprehensive technical documentation, whilst ensuring a seamless transition of projects into ...

Area Vice President, Sales Engineering — EMEA is a transformational executive role responsible for building, leading, and scaling DDN’s most critical customer‐facing technical organization across the EMEA region. This leader sets the vision and standard for Sales Engineering excellence, drives a culture of accountability and continuous development … Build a team‐oriented environment that values collaboration over individual heroics, and where every SE understands how their work contributes to shared revenue and customer success goals. Model and reinforce a positive, high‐performance culture that people want to join and stay a part of. Talent: Attract, Retain & Develop ...