151 to 175 of 601 Customer Engagement Jobs in London

Engagement Delivery Director

Location
Greater London, England, United Kingdom
mobilisation through to successful implementation, ensuring delivery to agreed scope, schedule, budget and quality. Working alongside senior programme leadership, solution architects, delivery managers and customer executives, this role will provide strong delivery leadership across complex multi-disciplinary teams. This is a senior client-facing role requiring exceptional leadership, governance … projects that form part of wider enterprise transformation programmes. Take end-to-end accountability for successful project delivery including scope, schedule, budget, quality and customer satisfaction. Lead cross-functional delivery teams consisting of project managers, business analysts, architects, developers, testers, change specialists and partner organisations. Create an environment that ...

Deployment Strategist

Location
Greater London, England, United Kingdom
Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing … right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You’ll work as part of a delivery ...

Deployment Strategist

Location
Greater London, England, United Kingdom
months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … right place! Agentforce is the future of AI, and you are the future of Salesforce.Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team ...

Pre-Sales Consultant

Location
City Of London, England, United Kingdom
will partner with our sales, product, and engineering teams to deliver compelling, value-driven demonstrations and technical presentations. You will be responsible for understanding customer needs, positioning our solutions effectively, and driving engagement with prospects and partners. You will also collaborate closely with the product team to establish … continuous feedback loop, aligning current product functionality, upcoming feature releases, and customer requirements to drive product improvements. This role requires a blend of technical expertise, consultative skills, and business acumen to help prospects and customers understand how our platform can solve their unique challenges. Responsibilities: Leading discovery sessions ...

Executive Strategist, UK Public Sector (Remote, GBR)

Location
Greater London, England, United Kingdom
from and mentor on a daily basis? Do you have established relationships within the UK public sector CISO and security leadership community? Strategic Advisory & Customer Engagement: Serve as an advisor to UK public sector CISOs and security leaders, providing practitioner-level guidance on strategic planning initiatives, the current … departments. Conduct executive briefings with current and prospective government clients, providing independent, non-commercial cybersecurity modernisation guidance and strategic advisory Facilitate peer-to-peer engagement between UK public sector security leaders, creating forums for knowledge sharing and best practice exchange Support strategic partnership development with key government bodies aligned ...

Deployment Strategist

Location
Greater London, England, United Kingdom
Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that … deployment. It ensures customers realise lasting, scalable value from the solutions your team builds. Key Responsibilities Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure AI Strategy & Architecture ...

Google Edge Mid Market Delivery Exec

Location
Greater London, England, United Kingdom
their growth ambitions. By combining industry-leading talent, proven methodologies, and strategic ecosystem partnerships, Accenture Edge enables organizations to reinvent how they operate, enhance customer experiences, and create sustainable value in an increasingly AI-driven world. To learn more about Accenture Edge, visit: Accenture Edge | Built for Your Scale … such as Google Chronicle Security Operations (SIEM/SOAR), Mandiant, and Security Command Center. Marketing Intelligence & Personalization Build data-driven marketing solutions by unifying customer data from multiple sources into Google Cloud. Leverage BigQuery and Vertex AI to develop predictive audience segments and enable hyper-personalized customer experiences ...

Google Edge Mid Market Delivery Exec

Location
City Of London, England, United Kingdom
their growth ambitions. By combining industry‐leading talent, proven methodologies, and strategic ecosystem partnerships, Accenture Edge enables organizations to reinvent how they operate, enhance customer experiences, and create sustainable value in an increasingly AI‐driven world. To learn more about Accenture Edge, visit: Accenture Edge | Built for Your Scale … such as Google Chronicle Security Operations (SIEM/SOAR), Mandiant, and Security Command Center. Marketing Intelligence & Personalization: Build data-driven marketing solutions by unifying customer data from multiple sources into Google Cloud. Leverage BigQuery and Vertex AI to develop predictive audience segments and enable hyper-personalized customer experiences ...

Senior Creative Lead

Location
Greater London, England, United Kingdom
delivering positive financial outcomes. We’re looking for a highly creative, digitally minded Senior Creative Designer to shape how Deepki shows up across every customer touchpoint. This is a hands‐on role for someone who loves bringing ideas to life, from websites and videos to campaigns , events and sales … delivers exceptional digital experiences. You’ll work closely with Marketing, Product Design and external partners to ensure every interaction reflects a consistent, modern and customer‐centric brand. This is an opportunity to have a significant impact in a fast‐growing SaaS company transforming real estate through data and AI. ...

Principal Account Manager - Insurance Sector

Location
Greater London, England, United Kingdom
navigate complex, ambiguous situations while managing internal and external relationships at the highest levels. You will work across a team of Solution Architects, Customer Success, Sales Specialists, Technical Account Managers and others to drive business outcomes. Working as part of the broader UK FSI organization, you will collaborate with … responsibilities Strategic Leadership & Team Development Build and develop a high-performing account team, co-creating the sales strategy, methodologies, and processes to accelerate customer adoption and meet and exceed revenue targets Hire and develop top talent, acting as a coach to the broader v-team and cross-functional teams ...

Enterprise Architect Microsoft Dynamics 365 CRM & Power Platform

Location
City Of London, England, United Kingdom
Microsoft Dynamics 365 & Power Platform Leadership Own the enterprise architecture for Dynamics 365 CRM and Power Platform adoption. Guide architecture across Dynamics 365 Sales, Customer Service, Customer Insights, Dataverse, Power Apps, Power Automate, Power Pages and Copilot Studio. Lead decisions on configure, extend, integrate, build or retire. Maximise … record, master-data and data-responsibility boundaries. Data, AI & Analytics Architecture Define data architecture across Dataverse, enterprise data platforms, reporting and analytics services. Support customer, reference and master-data strategies, including quality, lineage, retention and access. Evaluate Microsoft Fabric, Power BI, Azure AI, Copilot and agent capabilities within ...

Global Account Executive, EMEA, Large Customer Sales

Location
Greater London, England, United Kingdom
Share Global Account Executive, EMEA, Large Customer Sales corporate_fare Google place London, UK Bachelor's degree or equivalent practical experience. 11 years of experience in advertising sales, marketing, consulting, media, or working with advertising agencies. Preferred qualifications: Ability to achieve goals to drive growth. Ability to build compelling … narratives and utilize storytelling as a customer engagement strategy. Ability to leverage business acumen to strategically assess and help solve client needs. About the job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. ...

Enterprise Deployment Strategist - EMEA

Location
Greater London, England, United Kingdom
that impact their bottom line Comfortable owning the full outcome: you connect product adoption to measurable business impact across complex enterprise accounts and view customer outcomes as a direct reflection of your work Self-directed and adaptable: you take initiative without waiting for direction, learn quickly, and thrive when … outcomes end to end, managing a portfolio of strategic enterprise customers from onboarding through renewal and expansion, driving retention and maximizing NRR Deliver measurable customer outcomes, aligning each account strategy to either revenue expansion or operational efficiency and systematically tracking progress Identify opportunities proactively, analyzing usage patterns, engagement ...

Senior Solutions Architect (Banking, Financial Services)

Location
Greater London, England, United Kingdom
Enterprise) The Role As a Sr. Solutions Architect, you are an expert-level technical leader responsible for the organization's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognized … expertise, strategic account planning, and executive influence. The Impact You Will Have Drive the technical and consumption strategy for the organization's most complex customer engagements, directly influencing platform adoption and revenue growth. Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategy ...

Senior Specialist Solutions Architect (SSA - Cloud Infrastructure)

Location
Greater London, England, United Kingdom
competitive scenarios by demonstrating Databricks' differentiation through custom-built solutions Orchestrate cross-functional resources (DSAs, SAs, FDE, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 8+ years in solutions architecture … trade-off analysis Track record of driving platform adoption and consumption growth within accounts Coach and develop other team members on technical depth, customer engagement, and use case prioritisation Contribute to Field Engineering thought leadership through customer-facing content, workshops, and community engagement Excellent communication skills ...

Account Manager (Mandarin Fluency)

Location
Greater London, England, United Kingdom
experienced Mandarin speaking individual to join our Strategic Account Management team at Flipdish. This role presents an exciting opportunity to drive revenue growth, enhance customer satisfaction, and foster long-term partnerships with our valued clients including an enterprise book of business. The ideal candidate will possess a strategic mindset … passion for customer success, and the ability to collaborate effectively across cross-functional teams. English and Mandarin fluency is mandatory for this role. Key Responsibilities Retention and Upselling: Take ownership of a portfolio of restaurant clients in the UK, focusing on retention strategies and identifying opportunities to upsell additional ...

Manager, Solution Architect, Acceptance & Digital

Location
Greater London, England, United Kingdom
emerging solutions such as stablecoins and others coming to market. The main objective of this role is to accelerate revenue generation and sales engagement by bringing customer-tailored solutions where needed, connecting sales with the product and technical teams, and ensuring our products are communicated to customers … Account Management teams in customizing value narratives for clients that showcase the benefits of our different products Engage with the product teams on specific customer solutioning problems to identify how our products can be adjusted or tailored to meet customer and business needs Support the Business Development teams ...

Solutions Architect, 5G NTN

Location
Greater London, England, United Kingdom
trade-offs, and system-level optimization across the full stack, to be implemented in Aalyria’s Spacetime platform. The role also involves a heavy customer-facing component, with the candidate expected to be comfortable interfacing with customer stakeholders at all levels and be able to lead technical discussions … Radio Resource Management (RRM) Design and optimize radio resource management (RRM), scheduling, beam management, mobility, and interference coordination mechanisms Support development of customer resource management solutions and Spacetime algorithms to be implemented by Aalyria Spacetime software engineering team Address satellite/NTN-specific constraints (Doppler, delay, ephemeris, beam hopping ...

Account Manager

Location
Greater London, England, United Kingdom
Services background We're looking for a commercially driven Account Manager who understands the Managed Services landscape and knows how to develop long‐term customer relationships, identify growth opportunities, and deliver real value through technology solutions. This isn't a role for someone looking to learn the MSP sector … with technical teams to recommend solutions that help clients achieve their business objectives. The Opportunity You'll take ownership of a portfolio of developing customer accounts, focusing on nurturing relationships, increasing customer engagement, and identifying opportunities to expand our service offering. Your goal will be to grow ...

Senior Product Manager – Argos Content Experiences

Location
City Of London, England, United Kingdom
Working across Product, Engineering, Design, Commercial and Operations teams, the role holder will define a joined-up content strategy, prioritise investment and drive measurable customer, colleague and business outcomes. The successful candidate will combine strong product leadership, commercial awareness and technical curiosity, with experience applying data, insight and emerging … technologies, including AI, to solve meaningful customer and colleague problems. What I need to do Define and deliver the vision, strategy and roadmap for Argos Content Experiences. Own the end-to-end content ecosystem, connecting colleague tools with customer-facing experiences across web, app and stores. Lead product ...

Service Delivery Technical Consultant

Hiring Organisation
Opus Recruitment Solutions
Location
London, United Kingdom
Employment Type
Permanent
with customers and want to play a key role in delivering successful software implementations. This role will offer a balance between technical delivery and customer engagement. My client is looking for individuals who can not only build robust data migration and integration solutions but also confidently guide customers through … work closely with customers to understand their requirements, manage technical challenges and ensure projects are delivered successfully. This is a highly visible, customer-facing role where communication skills are every bit as important as technical expertise. Key Responsibilities Lead or support implementation workshops and technical discovery sessions. Analyse legacy ...

EMEA GTM Senior BDM, GTM Surge Acceleration (AWS)

Location
Greater London, England, United Kingdom
spaces, and a keen sense of ownership to set vision, build strategy, and deliver measurable production outcomes. You will own and drive the AI engagement lifecycle across a portfolio of strategic Surge accounts — from opportunity identification through industry diagnosis, use case prioritization, build team orchestration, and production deployment; lead … customer engagements at the C-suite and Line-of-Business level; translate industry-specific business challenges into actionable GenAI use cases — connecting business pain points to AWS AI services, partner solutions, and proven replicable architectures; build relationships with Line-of-Business executives, not just IT procurement; collaborate cross-functionally ...

Business Development Specialist - UK

Location
Greater London, England, United Kingdom
Role The Business Development Specialist is responsible for providing administrative, operational and coordination support to the Business Development team, ensuring smooth daily operations, effective customer communication and timely follow-up on commercial activities. What You'll Do BD Team Support: Provide day-to-day operational and administrative support … Business Development Managers. CRM Management: Maintain accurate customer records, contacts, leads and opportunities in the CRM system. Lead Management: Support lead research, initial qualification, allocation and follow-up activities, responses on email enquiries and monitor early submission forms. Customer Coordination: Organise customer meetings, site visits, demonstrations ...

Senior Account Manager

Location
Greater London, England, United Kingdom
Account Manager Position Overview As a Senior Account Manager, you will be responsible for driving growth across a portfolio of mid-market and strategic customer accounts. The role combines new business acquisition, account development, and strategic relationship management to deliver long-term revenue growth, customer retention, and profitability. … from home. Each team within our organisation can decide how to implement this policy. Responsibilities Develop and grow a portfolio of existing and new customer accounts across commercial and mid-market organisations. Identify, qualify, and secure opportunities for upselling, cross-selling, service expansion, and new customer acquisition. Build ...

Business Development, Mission Innovation, Public Sector (UK, Germany and International Organisations) (AWS)

Location
Greater London, England, United Kingdom
team. Someone who can connect what is technically possible to the mission outcomes that matter most. Based in the UK, you'll create strategic customer relationships, win the trust of the most senior decision makers, and show them how the cloud and AI can bring clarity where strategy … still taking shape. Revenue growth and mission impact are treated as one goal, earned through disciplined customer engagement not through transactional selling. This is a new role for UKGI, and success starts with customer obsession. You need to work backwards to understand constitutes mission success ...