Customer Engagement Jobs in London

151 to 175 of 543 Customer Engagement Jobs in London

Senior Sales Engineer (SaaS) - London

London, United Kingdom
Hybrid / WFH Options
Deepki
brings to prospective customers and how it meets their technical and business requirements. Mission: Proactively partner with account executives to qualify business opportunities, anticipate customer expectations, and develop tailored sales strategies that align with their needs and drive successful outcomes. Use consultative selling and creative techniques to understand customer needs and develop tailored deliverables in order to demonstrate Deepki's value in a customer centric way. Run value oriented demonstrations of Deepki's platform, driving strong customer engagement with a discovery mindset. Address customer questions and objections with a value-driven approach, ensuring alignment … experience (6-8 years) in a presales environment on enterprise accounts. Strong interpersonal and communication skills to build trust, foster collaboration, and effectively manage customer and team relationships. Comprehensive understanding of enterprise software and SaaS technology/complex and value selling. Ability to connect customer-specific business and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of CRM - FinTech App (London Area)

London, UK
Salt
London Salary: £100,000 - £120,000 A fast-growing fintech app are looking for a strategic and data driven Head of CRM to transform customer engagement, drive retention, and enhance personalised user experiences. You'll lead a team to develop sophisticated, data-driven customer journeys that boost … so experience working on large transformational projects are key Responsibilities: Design and implement a CRM strategy that supports ambitious growth targets Build multi-channel customer journeys to improve onboarding, engagement, and retention There will be a migration of platforms in the next 6 months, so you and the … Head of Martech will drive this Utilise data-driven insights to optimise personalisation and customer experience Oversee CRM automation tools and marketing technologies to drive efficiency Lead and mentor a high-performing CRM team – 4 DR Experience: Proven experience in CRM strategy and customer lifecycle marketing Strong analytical More ❯
Posted:

Head of CRM - FinTech App

London Area, United Kingdom
Salt
London Salary: £100,000 - £120,000 A fast-growing fintech app are looking for a strategic and data driven Head of CRM to transform customer engagement, drive retention, and enhance personalised user experiences. You'll lead a team to develop sophisticated, data-driven customer journeys that boost … so experience working on large transformational projects are key Responsibilities: Design and implement a CRM strategy that supports ambitious growth targets Build multi-channel customer journeys to improve onboarding, engagement, and retention There will be a migration of platforms in the next 6 months, so you and the … Head of Martech will drive this Utilise data-driven insights to optimise personalisation and customer experience Oversee CRM automation tools and marketing technologies to drive efficiency Lead and mentor a high-performing CRM team – 4 DR Experience: Proven experience in CRM strategy and customer lifecycle marketing Strong analytical More ❯
Posted:

SMB UKI Account Manager, AGS-EMEA-Field-SMB-UKIR Sales

London, United Kingdom
Amazon
business outcomes. As a trusted advisor, you will solve complex business challenges and build long-term relationships with our customers. Key job responsibilities Drive customer digital transformation through effective engagement with key stakeholders Develop and maintain relationships with C-level executives, Line of Business leaders, IT leaders, architects … and developers Support SMB customers within a defined territory, with single-threaded ownership Drive adoption of new AWS services, always working backwards from the customer problem Collaborate with the AWS partner community to ensure strong partner alignment in support of customers A day in the life In this role … you will be at the forefront of customer engagement, working closely with stakeholders across the customer organization. You will collaborate with the AWS partner community and internal teams to ensure strong alignment and support for your customers. Your day will be filled with strategic account development, pipeline More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

GenAI/ML Senior Sales Specialist, UKI AI Specialist Team

London, United Kingdom
Amazon
enterprise customers across the United Kingdom. Key job responsibilities - Lead the AWS AI Business for your assigned verticals and sub-industries, across UKI. - Accelerate customer adoption by defining and implementing domain specific GTM and Sales strategies within your assigned sub-verticals, leveraging AWS Sales and our partner ecosystem. - Build … compelling ROI and business cases to drive adoption of AWS Gen AI solutions. - Act as the front line within your accounts for all specialist customer engagement in your tech domain. - Create & articulate compelling value propositions that address specific needs of your customers. - Build and innovate: Co-Develop GTM … work with product teams on the creation of innovative new services. - Partner with the world's biggest system integrators, FM Developers to deliver on customer projects. - Spearhead market expansion by pinpointing new customer segments and Gen AI use cases - Collaborate cross-functionally to continuously strengthen AWS's Gen More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Engagement Manager - French Speaker

London, United Kingdom
LexisNexis Risk Solutions
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : You will … manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : Showing a good understanding of fraud and risk management, relating it to products and service within the firm Understanding customer use cases and requirements and in turn apply best practices More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

L3 IT Technical Field Engineer Apprentice

Enfield, Middlesex, United Kingdom
Getting In Limited
CDS Vacancy Description Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to L3 IT Solutions Technician standard. Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions. Customer Engagement: Build and maintain strong customer relationships, handle escalations, and … ensure a high level of customer satisfaction. Commissioning Solutions: Work on the delivery and implementation of high-end IT systems. Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business. Key Details Vacancy Title L3 IT Technical Field Engineer Apprentice Employer Description At Hewlett Packard Enterprise (HPE … we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, HPE Customer Delivery Services (HPE CDS), supports HPE's offerings, and we're excited to welcome passionate apprentices to our two-year apprenticeship programme. Vacancy Location Enfield (mobile role) EN2 9JN Wage Frequency Custom Number More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

L3 IT Technical Field Engineer Apprentice

Croydon, London, United Kingdom
Getting In Limited
CDS Vacancy Description Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to L3 IT Solutions Technician standard. Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions. Customer Engagement: Build and maintain strong customer relationships, handle escalations, and … ensure a high level of customer satisfaction. Commissioning Solutions: Work on the delivery and implementation of high-end IT systems. Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business. Key Details Vacancy Title L3 IT Technical Field Engineer Apprentice Employer Description At Hewlett Packard Enterprise (HPE … we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, HPE Customer Delivery Services (HPE CDS), supports HPE's offerings, and we're excited to welcome passionate apprentices to our two-year apprenticeship programme. Vacancy Location Croydon (mobile role) CR0 3RD Wage Frequency Custom Number More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Vaccine Tenders and Digital Experience Manager

London, United Kingdom
Hybrid / WFH Options
GlaxoSmithKline
Health Security Agency (UKHSA). You will also be responsible for managing GSK's Paediatric, Travel Health and Flu web-digital presence and leading customer engagement strategy through targeted digital campaigns in line with brand strategy. We create a place where people can grow, be their best, be … timely and effective communication of these risks to internal and external stakeholders and the development of plans to restrict any adverse impact. Develop digital engagement plans for web and email channels to drive brand awareness and increase website traffic in line with the brand marketing strategy: Orchestrate and optimise … data-driven customer experience journeys. Customise, localise, and personalize global brand content to maximise engagement. Collaborate with GSK internal and external agencies for agile content creation. Provide expertise on design and performance optimization of content. Support the cross-functional matrix team in content approval processes. Optimise content usage using More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Microsoft Power Platform/D365 Developer (London Area)

London, UK
Version 1
Agents, and integrations with other systems. Collaborate with Agile delivery teams and contribute to CI/CD pipelines. Provide technical advice and support for customer success. This role offers the chance to expand your expertise in Power Platform and D365 solutions. You'll work on diverse projects, from implementing … out-of-the-box D365 CE applications to creating tailored Power Platform solutions, including Power Pages and AI-driven innovations using Copilot. Our varied customer base includes organisations at different stages of their low-code journey, providing opportunities to deliver impactful and customised experiences. As a member of the … of a larger team and expand your knowledge and experience. Qualifications Essential Proficiency with Microsoft Data verse and model-driven apps. Strong communication and customer engagement skills. Agile methodology experience. Eligibility for UK Security Clearance. Certifications (PL-900, PL-400, MB-910) Desirable D365 CE application configuration experience More ❯
Posted:

Microsoft Power Platform/D365 Developer

London Area, United Kingdom
Version 1
Agents, and integrations with other systems. Collaborate with Agile delivery teams and contribute to CI/CD pipelines. Provide technical advice and support for customer success. This role offers the chance to expand your expertise in Power Platform and D365 solutions. You'll work on diverse projects, from implementing … out-of-the-box D365 CE applications to creating tailored Power Platform solutions, including Power Pages and AI-driven innovations using Copilot. Our varied customer base includes organisations at different stages of their low-code journey, providing opportunities to deliver impactful and customised experiences. As a member of the … of a larger team and expand your knowledge and experience. Qualifications Essential Proficiency with Microsoft Data verse and model-driven apps. Strong communication and customer engagement skills. Agile methodology experience. Eligibility for UK Security Clearance. Certifications (PL-900, PL-400, MB-910) Desirable D365 CE application configuration experience More ❯
Posted:

Partner Enterprise Account Executive (EMEA)

London, United Kingdom
AMCS Group
opportunities to help you win! Here's what you'll do: • Identify and create value with partners to large enterprise customers • Own and drive customer engagement • Engage at customer and partner C level and manage the buying centre and drive those relationships from initial contact to contract … management and operations Tech savvy and experienced in a consultative approach with customers Strong written and verbal communication, prioritization, and multi-tasking skills Excellent customer service and follow up with customers and the network Growth mindset, with a focus on customers Critical-thinking, flexibility, and problem-solving skills to … adapt to ever-changing tasks and customer needs Values a diverse and inclusive work environment More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Collections Strategy Manager London

London, United Kingdom
Hybrid / WFH Options
Monzo
of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … pivotal role will be responsible for developing, implementing, and optimising innovative and compliant collection and recovery strategies with a primary focus on achieving positive customer outcomes. The ideal candidate will possess a deep understanding of the credit lifecycle, collections best practices, regulatory requirements, and a proven ability to leverage … data analytics to drive performance and enhance customer experience. This role requires a leader who can balance commercial objectives with a strong sense of customer advocacy. You will do this by: Design, develop, and implement comprehensive and data-driven collections and recoveries strategies across all stages of delinquency More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Manager - Data Centre Shared Services

London, United Kingdom
Serverfarm
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's … and help shape the future of sustainable data centers while building a career without boundaries. We are seeking an experienced Project Manager to lead customer projects of varying complexity within our Data Centre Managed Services team. You will be responsible for delivering projects to scope, on time, and within … budget whilst maintaining exceptional customer satisfaction and adherence to industry best practices. You must have 5 years of continuous residency within the UK in order to meet the requirements of our client for this particular role. Key Accountabilities Project Delivery : Plan, implement and deliver customer projects using standard More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Microsoft Dynamics & Power Platform Solution Architect

City of London, London, United Kingdom
Hybrid / WFH Options
Anson Mccade
Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. • Configure and customise Dynamics 365 (Sales, Customer Service, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. • Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI, Power … with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. • Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. • Participate in pre-sales, proposal development, and client solution workshops. • Contribute to internal capability development and delivery best practices. Skills & Experience Required … a valid passport). • Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. • Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). • Advanced experience with Power Platform tools and Azure services. • Skilled in full configuration and customisation of Dynamics More ❯
Employment Type: Permanent, Work From Home
Posted:

Digital Product Owner

London, United Kingdom
Hybrid / WFH Options
easyJet Airline Company PLC
join our Digital Experience Team and be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do. You will own & deliver areas of easyJet's web products and experiences for our customers, driving commercial … return and increased customer engagement & satisfaction. You'll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at … hands-on, creative person with previous experience in delivering digital products and experiences in an agile environment. A user-focused individual who keeps the customer at the heart of everything you do, while demonstrating strong commercial and operational awareness. Data-driven in your approach, basing decisions on facts rather More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales Specialist (Reading)

London, UK
Hybrid / WFH Options
Ultima
/Hybrid KEY ACCOUNTABILITIES/ROLE PURPOSE To build strategic relationships with new and existing customers, creating incremental sales by advocating for Ultima’s customer portfolio. Solution Specialists work collaboratively with the account team and are responsible for the business opportunity until it is contracted, ensuring a smooth transition … into delivery/transaction. You are excited by the opportunity to add value to the customer and are keen to share relevant insights and knowledge so the customer wants to meet with you. You build strong rapport by consulting with the customer to understand what their objectives … realistic & time bound objectives against which the incumbent’s performance will be assessed. Sales Cycle Management: Oversee key aspects of the sales cycle, from customer engagement through to deal closure and handover to delivery. Achieve Targets: Meet or exceed annual gross margin targets as set by Ultima at More ❯
Posted:

Pre-Sales Solutions Architect Remote - EMEA / Commercial

London, United Kingdom
Hybrid / WFH Options
Tyk Technologies
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Pre-Sales Solution Architect to join our team. This role involves working closely with the sales team and internal stakeholders to understand customer … excellent communication skills, and the ability to translate complex technical concepts into clear, compelling value propositions. Here's what you'll be responsible for: Customer Engagement & Strategy: Live and promote Tyk Values in all aspects of work. Engage with customers through meetings, workshops, and discovery sessions to gather … in understanding API concepts and how to best implement them using Tyk's solutions. Technical Expertise & Solution Design: Collaborate with sales teams to understand customer needs and business challenges. Design and architect customised solutions that meet customer requirements and align with strategic goals. Develop detailed technical proposals, including More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Solutions Engineer - Strategic Accounts

London, United Kingdom
Splunk
with significant revenue potential, market influence, or alignment with our product vision. The Senior Solutions Engineer will provide tailored solutions and technical executive-level engagement to drive long-term growth and partnership The Senior Solutions Engineer must be comfortable building rapport with technical champions, augmenting the account team and … support to strategic accounts. Solution Development: Design, develop, and implement customized solutions that align with customers' desired business outcomes and demonstrate quantifiable, measurable value. Customer Engagement: Collaborate with sales teams to understand customer requirements and operational pain, deliver compelling presentations, and demonstrate the value of Splunk solutions. … Build and maintain strong relationships with our technical champions, ensuring their long-term success and satisfaction. Problem Solving: Identify and resolve technical issues, ensuring customer satisfaction and successful deployment of Splunk products. Training and Support: Conduct training sessions and workshops for customers, enabling them to maximize the use of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Presales Solutions Architect Remote - EMEA / Commercial

London, United Kingdom
Hybrid / WFH Options
Tyk Technologies
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Principal Pre-Sales Solution Architect to join our dynamic team. As a Principal Pre-Sales Solution Architect, you will work closely with our … sales team and internal stakeholders to understand customer requirements, design tailored solutions, and present technical proposals that align with the client's business objectives. The ideal candidate will have a strong technical background, ideally in API Management, excellent communication skills, and the ability to translate complex technical concepts into … clear, compelling value propositions. Here's what you'll be responsible for: Customer Engagement & Strategy: Live and promote Tyk Values in all aspects of work. Engage with customers through meetings, workshops, and discovery sessions to gather requirements and refine solution designs. Lead sales engineering projects throughout the deal More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Marketing Specialist (London Area)

London, UK
Hybrid / WFH Options
Grafton Recruitment
minimum 12 month contract basis. This is an exciting opportunity for a marketing professional to take ownership of strategic field programs and drive brand engagement, lead generation, and customer acquisition specifically within the English and Italian market. As a Field Marketing Manager, you will be responsible for planning … develop and implement campaigns that enhance brand visibility, generate leads, and support sales conversion rates. Your efforts will directly contribute to business growth and customer engagement in the region. THE ROLE: Some of your responsibilities as a Field Marketing Manager: Develop and execute regional marketing programs, including events More ❯
Posted:

Field Marketing Specialist

London Area, United Kingdom
Hybrid / WFH Options
Grafton Recruitment
minimum 12 month contract basis. This is an exciting opportunity for a marketing professional to take ownership of strategic field programs and drive brand engagement, lead generation, and customer acquisition specifically within the English and Italian market. As a Field Marketing Manager, you will be responsible for planning … develop and implement campaigns that enhance brand visibility, generate leads, and support sales conversion rates. Your efforts will directly contribute to business growth and customer engagement in the region. THE ROLE: Some of your responsibilities as a Field Marketing Manager: Develop and execute regional marketing programs, including events More ❯
Posted:

Product Specialist Graduate Level

London, United Kingdom
RedTech Recruitment Ltd
this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 - £32,000 + healthcare … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as … for Graduate Product Specialist You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum
Posted:

Director - Trademark Data

London, United Kingdom
Hybrid / WFH Options
Clarivate Analytic
ability to convey complex concepts to diverse audiences. Analytical Thinking: Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Customer Focus: Demonstrated ability to understand customer needs and translate them into actionable product requirements. Adaptability: Ability to thrive in a fast-paced, dynamic … role? Data Management: Lead the collection, processing, and analysis of trademark data, ensuring accuracy and completeness, as well as alignment with business goals and customer needs. Stakeholder Collaboration: Work closely with cross-functional teams, including software developers, data scientists, legal experts, and business stakeholders, to define requirements and deliver … identify trends, opportunities, and threats in the trademark data landscape. Roadmap Development: Create and maintain a detailed roadmap, prioritizing features and enhancements based on customer feedback, market demands, and strategic objectives. IP Expertise: Provide subject matter expertise on trademarks and IP, guiding the team in developing innovative solutions that More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Specialist - Graduate Considered (London Area)

London, UK
RedTech Recruitment
this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 – £32,000 + bonus … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash Excellent customer-facing skills You have a sales spark - while this role isn't a focussed sales role, this is required due to the nature of … Product Specialist – Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify More ❯
Posted:
Customer Engagement
London
10th Percentile
£36,250
25th Percentile
£51,250
Median
£65,000
75th Percentile
£90,625
90th Percentile
£104,200