176 to 200 of 543 Customer Engagement Jobs in London

this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 – £32,000 + bonus … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash Excellent customer-facing skills You have a sales spark - while this role isn't a focussed sales role, this is required due to the nature of … Product Specialist – Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify More ❯

profits within our Vendor Solutions, working alongside sales teams and customers to create, win, and optimize sales opportunities. You'll take ownership of various customer-facing opportunities, including upsell, expansion, and renewal engagements, across all customer segments: mid-market, corporate, enterprise, public sector, and channel. Regular interaction with … Sell/Upsell (to include bi-annual tech update meetings set with clients). Support AM’s, Specialists, and the vendor in new business customer opportunities. Sell Bytes back into the vendor, building relationships and finding customer opportunities through the vendor. Review and report against deal registrations for … and review loss analysis data Review whitespace data and present this, along with insights to the relevant sales teams and Specialists to drive impactful customer engagement. Compile, distribute and monitor the delivery of propensity data analysis Proactive renewal management - Accountable for success criteria, Responsible for direct customer & Account More ❯

sales skills and the collaborative expertise of our GTM team. The ideal Account Executive has deep experience with the entire sales process, excelling in customer relationships, partner relationships, prospect outreach, upselling, pipeline management, and deal closing. We're looking for a quick learner with exceptional hunting skills, top-notch … Development: Identify, qualify, and close new cybersecurity solutions and services sales opportunities. Account Management: Develop and nurture long-term relationships with key accounts, ensuring customer satisfaction and loyalty. Customer Engagement: Understand client needs, conduct services and product presentations, and propose customized security solutions. This includes meeting with More ❯

marketing, programmatic display and more. You'll manage a portfolio of campaigns across multiple brands and clients with the ultimate aim of increasing revenue, customer engagement and awareness. In addition to this, you'll be adopting a test, learn, evaluate approach throughout whilst introducing new platforms too. Your … new platforms over time where relevant RESPONSIBILITY: Further amplify client results through performance marketing channels with call to action to aid sustainable growth, reducing customer acquisition costs while increasing customer lifetime value. About you ATTITUDE: This role is for you if you have a passion for all Performance More ❯

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where … showcase our risk and compliance solutions. Use prospecting techniques to uncover and nurture new contacts within your territory. Collaborate with internal partners to enhance customer engagement and support the sales process. Coordinate resources to advance sales, maintain customer relationships, and work with Solution Engineers, Product Specialists, Legal … Customer Success, Marketing, and Support teams. Deliver engaging presentations and SaaS demos, illustrating real-world scenarios to decision-makers. Identify customer needs and propose optimal solutions. Develop and prioritize a sales pipeline, accurately forecasting sales outcomes. Participate in initial intensive training and ongoing virtual product training to stay More ❯

culture. Not Heard of us ? We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in … which powers Exclaimer's ability to process over 2,000 emails per second. You'll own the product strategy for email platform connectivity and customer implementation options-building reliable, scalable solutions that directly impact our growth and customer satisfaction. This role sits at the intersection of engineering, product … our 23-year history. Key Responsibilities Plan improvements to client facing parts of signature application experience in Outlook Add-In in collaboration with engineers, customer facing teams and other product teams. Collaborate with your Team Lead, Engineering Manager and engineers to prioritise and deliver impactful work. Deliver technical improvements More ❯

by some of the brightest minds in this field. On a daily basis, you will be working as a Pre-Sales advisor, supporting in Customer Success, while working closely with R&D and Engineering Location: You can choose to be based from Central London or Cambridge 3 days in … related discipline At least AAB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Outstanding customer-facing skills with a sales spark A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work … Associate You will be the main point of contact and liaise with clients, and internal teams through the pre-sales stage Understand early-stage customer requirements and support in building a customised solution in meeting their needs Support the Account Executives & Customer Success Managers Liaise closely with R More ❯

understanding of how data can be used to power CRM. This is an exciting role providing the opportunity to deliver best-in-class, multichannel engagement programmes by leveraging our huge datasets and working closely with a wide range of stakeholders - The role requires close collaboration with the CRM Campaigns … support the overall CRM strategy and being able to communicate this to the rest of the business. Be the subject matter expert of our customer engagement platform (Braze). Documentation detailing processes and implementations for key projects. Qualifications Technical management of marketing platform(s) - CEP/ESP/… IMP. Braze platform ideal. Ownership of building complex customer journeys ad automations. Experience with segmentation, A/B testing best practices and setting up always-on automations. Intellectually curious, passionate. Self-motivated and able to work independently to meet deadlines. An excellent working knowledge of client-sidescripting(SQL desirable More ❯

goals. This is a hybrid position based that can be based in Nottingham or London in which you will report to the Director of Customer Engagement Responsibilities: Develop a strategic focus to achieve short-term goals and long-term growth in the Financial Services Market Vertical. Create a … programs, such as new product definitions or market expansions. Identify opportunities to package solutions & help close new business. Conduct market research to identify trends, customer needs, and the competitive landscape to inform strategic decisions. Use your network and partners and industry bodies to create opportunities for high-value engagements … more at Experience and Skills Qualifications Experience of credit marketing strategies an advantage Experience improving financial services performance using data-driven marketing strategies, including customer segmentation, performance marketing, and personalised customer engagement. Experience delivering return on investment in ad-tech CRM or marketing agency spaces. Experience of Paid More ❯

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product … owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform , the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower … costs. MoEngage's AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices More ❯

As a MarTech Consultant, you will play a key role in shaping and delivering innovative marketing technology solutions that enhance customer engagement, personalization, and digital experience. You will work closely with clients to assess their marketing technology needs, recommend best-fit solutions, and support the implementation of cutting … client needs while aligning with industry best practices. Implementation Support: Assist in the deployment and integration of marketing technology systems, ensuring smooth connectivity between customer data, content, and analytics platforms. Cross-functional collaboration: Work closely with marketers, data analysts, and technical teams to ensure effective project execution and alignment … experience with one or more leading MarTech platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud, Braze, etc.). Understanding of marketing data models, analytics, customer journey mapping, and digital campaign execution. Strong analytical, problem-solving, and communication skills. Experience in working within Agile or hybrid delivery methodologies. Certification in More ❯

partner marketing materials for partners for use in combination with their marketing efforts, and conceive of programs with the aim to maximize acquisition and engagement of Prime Video customers through partner channels. Your goals will be to design a scalable partner growth program, collaborate cross-functionally with Business Development … and Technical Partnerships, and establish efficient working relationships with Prime Video regional marketing teams to drive effective engagement with key EU partners. You will track and manage overall partner performance, deliver and execute campaigns that increase overall awareness of the brand, drive subscription growth, and grow customer engagement. … at all levels of the company. Key job responsibilities • Establish, implement, and measure the effectiveness of partner marketing campaigns that drive awareness and acquisition, engagement, and adoption for Prime Video. • Lead monitoring key partner business trends and performance, and building business plans to maximize performance. • Develop insight-driven, client More ❯

with customers and driving the development of their cyber security roadmap. As a Cyber Security Pre-Sales Consultant, you will be responsible for: Leading customer-facing technical engagements. Develop and articulate cyber security solutions that address customer challenges. Own the development and evolution of the cyber security services … roadmap, ensuring alignment with customer objectives and industry trends. Work with the customer to understand technical capabilities to ensure solutions align with security challenges and business objectives. Technical Requirements: Hands-on experience with security technologies such as SIEM, EDR, SOAR, vulnerability, threat intelligence etc. Experience in pre-sales … solution consulting, or technical advisory roles Proactive mindset and strong customer engagement skills Please apply or contact Olivia at (url removed)/(phone number removed) to discuss in further detail. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

purpose to develop and execute the wagamama crm plans & campaigns in a way that is genuinely impactful and personalised in order to continuously grow customer engagement and in turn deliver 1% incremental LFL growth year in year out. it is your mission to constantly build the value of … our customer database through effective crm and data management. you’ll need to combine strategic thinking with a passion for understanding customers and a hunger for executing with excellence, plus blend some technical know-how. key accountabilities crm strategy development shape and deliver the crm strategy and plans, with … and execution of the annual crm calendar, with segmented, personalised and insight- led campaigns across email, push, app inbox, WhatsApp to deliver the targeted customer & commercial goals lead development and implementation of the monthly test and learn crm plan ensuring we always make the one degree changes that make More ❯

Our headquarters are in Malmö, Sweden, and we have key offices in Gothenburg, London, Poland, Lisbon, Hong Kong, and New York." Job Overview The Customer Success Associate plays a key supporting role in ensuring customer satisfaction, adoption, and retention across our client portfolio. Working closely with Account Managers … this role helps execute day-to-day customer engagement activities, including onboarding, training coordination, account health monitoring, and preparation for renewal and expansion conversations. The Associate ensures customers are realising value from the product, flags potential risks or growth opportunities, and supports the Account Manager in driving commercial … outcomes. This role is ideal for someone who thrives in a collaborative, customer-facing environment and is looking to grow into a full CSM or Account Management role over time. Job Responsibilities: Supports Account Managers on detailed account planning and mapping of future targets within existing accounts. Maintain consistent More ❯

As the Tech Lead for our Content DAM & MRM team, you will be at the forefront of driving tech innovation and efficiency in our customer engagement platforms. Along with the Product Manager you'll be taking charge of the strategic direction, prioritization, and execution of features within DAM … Product Information, you will be a key player in redefining our customer interactions. Your role involves close collaboration with cross-functional tech & functional teams, stakeholders, ensuring that the solutions you prioritize align seamlessly with business objectives. This position provides a unique opportunity to lead and shape the trajectory of More ❯

Senior Account Director - Multi Channel Messaging & Customer Engagement Marketing Cloud Up to £130k base + OTE (maybe some flex for the right candidate) x3 days in the London Office This tech genuinely helps brands increase online sales! 90% of website traffic is anonymised and brands are unable to … engagement them meaningfully, this tech allows brands to engage them across channels, winning new customer and retaining existing ones – its making money for the brands! 500+ employees globally, with 60 in the UK – they’re a very successful and well known martech company set to continue to grow … clients Requirements You are currently (or very recently) in a existing business role at a SaaS MarTech vendor - ideally a email/multi channel engagement MarTech, CX, Personalisation, Customer Journey etc You have lots of experience renewing and growing six figure accounts - you must be handling these yourself More ❯

Senior Account Director - Multi Channel Messaging & Customer Engagement Marketing Cloud Up to £130k base + OTE (maybe some flex for the right candidate) x3 days in the London Office This tech genuinely helps brands increase online sales! 90% of website traffic is anonymised and brands are unable to … engagement them meaningfully, this tech allows brands to engage them across channels, winning new customer and retaining existing ones – its making money for the brands! 500+ employees globally, with 60 in the UK – they’re a very successful and well known martech company set to continue to grow … clients Requirements You are currently (or very recently) in a existing business role at a SaaS MarTech vendor - ideally a email/multi channel engagement MarTech, CX, Personalisation, Customer Journey etc You have lots of experience renewing and growing six figure accounts - you must be handling these yourself More ❯

and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized … a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! We are looking for a Customer Success Manager (CSM) to drive adoption and maximize the value of the Yext platform with a strong commitment to learning. You will be responsible … management, and GTM teams. What You'll Do Manage a portfolio of assigned customers, focusing on increasing adoption, ensuring retention and growth, and overall customer satisfaction. Build and maintain strong relationships with Yext customers, serving as their primary point of contact for all post-sales activities. Collaborate with Support More ❯

ll also contribute to technical strategy, team mentoring, and pre-sales support. Key Responsibilities • Architect and lead enterprise-scale Dynamics 365 solutions, spanning Sales, Customer Service, and Marketing • Leverage Power Platform tools including Power Apps, Power Automate, and Power Pages to build scalable, low-code solutions • Customise and extend … presentations • Ensure documentation, governance, and delivery best practices are met throughout the project lifecycle Required Experience • Deep hands-on experience with Microsoft Dynamics 365 Customer Engagement • Proven ability to design and implement scalable solutions using Power Platform + Azure services • Strong understanding of customisation and configuration across Dynamics More ❯

Data Migration Engineer – Dynamics 365 Customer Engagement (CE) Largely remote with 1 x per month team meeting in person Permanent | Competitive salary and bonus An exciting opportunity has arisen for a skilled Data Migration Engineer to join a high-impact transformation programme, delivering end-to-end CRM data … to ensure a smooth, high-quality transition. Key Responsibilities Lead and execute ETL (Extract, Transform, Load) processes into Dynamics 365 CE modules (e.g., Sales, Customer Service, Field Service). Work with legacy CRM systems, spreadsheets, databases, and proprietary platforms to extract data. Map and transform data into Dynamics More ❯

customers feel informed, supported, and confident every step of the way. What you'll be doing Design, execute, and optimise CRM campaigns to drive customer engagement, retention, and referrals. Develop personalised communication flows using audience segmentation and behavioral insights. Gain a deep understanding of our customer lifecycle … ensure continuous innovation. Collaborate with the product and sales teams to improve lead nurturing and conversion rates. Propose and test new strategies to improve engagement and long-term customer value. What you'll need Proven experience in CRM, with a track record of executing successful lifecycle campaigns. Hands More ❯

If so, we'd love to hear from you! The primary purpose of this role is to to drive growth and manage a diverse customer and prospect portfolio within your designated territory. If you're a passionate sales professional with a talent for building relationships, crafting strategic sales plans … solutions. Revive dormant customers: Rebuild relationships with inactive customers by offering tailored solutions that meet their current needs and bring them back on board. Customer engagement: Develop a comprehensive contact strategy to ensure engagement across all levels within the customer's organisation. Collaborate & succeed: Work closely More ❯

realisation, and create a best-in-class client experience for users of our platform. You will develop and implement scalable strategies to proactively manage customer health, drive product adoption, and identify expansion opportunities. Your leadership will ensure that clients receive exceptional support, strategic guidance, and measurable value from our … address challenges. Define and track key client success KPIs, including retention rate, Net Promoter Score (NPS), and expansion revenue. Continuously refine onboarding, support, and engagement workflows to improve efficiency and client outcomes. Act as the voice of the client, gathering feedback and working with internal teams to enhance the … exceptional service and support. Utilise data analytics to gain insights into client behavior, preferences, and trends. Implement strategies based on data analysis to optimize customer engagement and satisfaction. Provide valuable customer insights to shape marketing and product development strategies. Provide regular reports to senior management, highlighting key More ❯

marketing campaigns for software products and features, ensuring they align with product launches and smartphone promotions. Market Research & Analysis : Conduct market research to identify customer needs, trends, and competitors. Use insights to guide marketing initiatives and optimize campaign performance. Cross-Functional Collaboration : Work closely with product managers, developers, and … that promotes software products. Performance Tracking : Monitor, analyze, and report on the performance of software marketing campaigns. Provide recommendations to improve effectiveness and ROI. Customer Engagement : Build and maintain relationships with customers, fostering engagement and driving product adoption and retention through targeted marketing programs. Brand Advocacy : Champion More ❯