176 to 200 of 374 Customer Engagement Jobs in London

JP Morgan), Termgrid is at the forefront of innovation in one of the most critical parts of the global economy. We’re seeking our first Community Specialist to drive engagement, growth, and brand affinity across Termgrid’s expanding user base. This role is designed for someone who is creative and thrives on building authentic relationships, celebrating customer successes … community of users and brand advocates to strengthen relationships, increase adoption, and expand reach. Collaborate with Sales, Marketing, and Product teams to design and execute campaigns that drive user engagement, generate leads, and celebrate customer milestones. Serve as the voice of the user within Termgrid, surfacing feedback, ideas, and insights that shape product direction and customer experience. … Providence Equity — led by seasoned founders who understand the industry deeply. Details Job Title: Community Manager Location: London Reports To: VP of Marketing What You’ll Do Own community engagement strategy across digital platforms (email campaigns, webinars, social channels) and in-person events. Celebrate user milestones through targeted campaigns, highlighting key achievements and use cases within the community. Collaborate More ❯

will be on a contract basis, until the end of December 2025. Salary: From 16.21 per hour PAYE. Graduate Business Analyst Role: Assist in the deployment of the regional customer engagement tool into the UK market. Collaborate with stakeholders within and above the market to ensure alignment. Provide analytical support on customer engagement topics, including face … degree in STEM, Data Science, or a related field. Proficiency in data analysis tools and software (e.g., Excel, SQL, Python). Strong analytical and problem-solving skills. Interest in customer engagement and market research. Strong analytical and problem-solving skills. Company: Our client is a global health care leader with a diversified portfolio of prescription medicines, vaccines and More ❯

and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work … on churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯

and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work … on churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯

full responsibility for the evolution of the product. You’ll work as part of the team to develop new features and build the product roadmap to create an exceptional customer experience and drive revenue growth. You’ll have a dedicated technical development team to scope, build, and deliver your product. You’ll have a strong focus on customer engagement and data-driven decision-making as well developing a great knowledge of this market. You’ll optimise the product for both short and long-term growth. Key Responsibilities Product Strategy & Roadmap (45%) Generate new ideas for product features Define and own the product roadmap Prioritise development initiatives based on customer insights, data, and business goals. Have … business objectives. Test and refine releases to maintain the highest standards of quality and usability. User Experience & Data-Driven Decision Making (30%) Develop insights and new ideas Champion the customer experience, leveraging UX best practices to improve engagement and retention. Use data and analytics to identify opportunities for optimisation. Balance commercial objectives with user needs to drive sustainable More ❯

full responsibility for the evolution of the product. You’ll work as part of the team to develop new features and build the product roadmap to create an exceptional customer experience and drive revenue growth. You’ll have a dedicated technical development team to scope, build, and deliver your product. You’ll have a strong focus on customer engagement and data-driven decision-making as well developing a great knowledge of this market. You’ll optimise the product for both short and long-term growth. Key Responsibilities Product Strategy & Roadmap (45%) Generate new ideas for product features Define and own the product roadmap Prioritise development initiatives based on customer insights, data, and business goals. Have … business objectives. Test and refine releases to maintain the highest standards of quality and usability. User Experience & Data-Driven Decision Making (30%) Develop insights and new ideas Champion the customer experience, leveraging UX best practices to improve engagement and retention. Use data and analytics to identify opportunities for optimisation. Balance commercial objectives with user needs to drive sustainable More ❯

complexity and lack of transparency to open up Web3 finance for everyone. We are seeking an outstanding Vice President of Retention & Activation to lead and own the full lifecycle engagement strategy for Uphold's Consumer Division. Reporting directly to the CEO of Consumer, this highly visible leadership role will be responsible for developing and executing programs that drive sustained … customer activity, reduce churn, grow transaction volume, and increase overall customer lifetime value (LTV). The VP of Retention & Activation will work cross-functionally across Product, Marketing, Data Science, Revenue, Operations, and Customer Support teams to design scalable programs that motivate existing customers to engage more deeply and frequently with Uphold's broad range of products. Key … responsibilities Increase the number of monthly transacting customers from 400K today to 1M+. Significantly increase transaction volume and transaction frequency from existing customers. Increase average customer lifetime value (LTV). Increase retention rates across customer cohorts. Design and execute activation strategies to re-engage dormant customers and extend customer tenure. Build segment-specific journeys for new customers More ❯

Are you passionate about driving sales success through strategic planning and customer engagement? We're seeking a dynamic Presales Manager to lead our client's team and elevate their business to new heights. Your Role: Strategic Planning: Develop and implement sales strategies, positioning them against competitors, and demonstrating their solutions effectively. Customer Engagement: Provide presales support More ❯

pay on Amazon's sites and through Amazon's services around the globe. You will work with the biggest players in the payments industry to deliver best-in-class customer payment experiences while driving change in the industry. You will use your experience to create and maintain relationships with leading financial institutions and global payment networks to deliver paying … experiences in the region You will analyze internal and external payment data and proactively engage and influence issuers and external partners to improve the overall customer payment experience. This role can be based in London, Paris, Berlin, Madrid or Milan. Key job responsibilities - Build and own an holistic plan to improve key output metrics of the program (Payment Success … Rate, Cost of Payments, Customer engagement) - Analyze internal Amazon and external data and identify areas to improve customer payment experience in Europe, with special focus on a program (being a country or a payment method across countries) - Work directly with banks and other partners to conduct deep dives on the data that you have analyzed and drive More ❯

Digital Channels - a newly created, strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank’s digital strategy across all … customer-facing platforms. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including web and mobile, as well as core systems linked to customer engagement, onboarding, trade finance, and CRM. This is a high-impact, cross-functional role that will see you working closely with senior leadership, product, technology, and … operations teams. You’ll balance innovation and efficiency while ensuring customer journeys are seamless, secure, and aligned with regulatory standards. Key Responsibilities Develop and implement the digital channels strategy in line with business goals Own the end-to-end customer journey across key digital platforms Drive continuous improvement and innovation in digital product delivery Oversee platform performance and More ❯

Digital Channels - a newly created, strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank’s digital strategy across all … customer-facing platforms. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including web and mobile, as well as core systems linked to customer engagement, onboarding, trade finance, and CRM. This is a high-impact, cross-functional role that will see you working closely with senior leadership, product, technology, and … operations teams. You’ll balance innovation and efficiency while ensuring customer journeys are seamless, secure, and aligned with regulatory standards. Key Responsibilities Develop and implement the digital channels strategy in line with business goals Own the end-to-end customer journey across key digital platforms Drive continuous improvement and innovation in digital product delivery Oversee platform performance and More ❯

Choo. Their products include tax-free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Associate Product Manager (APM) will join the Customer Engagement team and collaborate closely with Product Managers to oversee the strategy & development of new features for our client’s consumer-facing native iOS & Android app. The focus … execution of A/B and MVT optimise product performance. Collaborate with the Data team on app analytics to identify new areas of focus. Support Product Managers with providing customer engagement data to local markets for business reviews. Collaborate with local markets to understand website traffic and identify customer pain points. Work closely with your Technical Product More ❯

Choo. Their products include tax-free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Associate Product Manager (APM) will join the Customer Engagement team and collaborate closely with Product Managers to oversee the strategy & development of new features for our client’s consumer-facing native iOS & Android app. The focus … execution of A/B and MVT optimise product performance. Collaborate with the Data team on app analytics to identify new areas of focus. Support Product Managers with providing customer engagement data to local markets for business reviews. Collaborate with local markets to understand website traffic and identify customer pain points. Work closely with your Technical Product More ❯

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's … most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a … impact client opportunities. You'll play a key role in driving new business and growing existing relationships by providing specialist expertise across media - digital, in-store, and personalisation - and customer engagement strategy. You'll act as a true partner to our Sales and Client teams - shaping proposals, building CVPs and delivering consulting projects that transform how our clients More ❯

growing team of passionate marketing technologists, architects, and strategists, we bring together our diverse backgrounds and experiences to work towards one common goal: make marketers' lives easier with Braze. Customer engagement is becoming increasingly complex, but with the right technology, processes, and strategies in place, marketers can achieve great things. We're motivated to be drivers of what … the future of martech looks like by building solutions that work. We're all in on Braze as the leading customer engagement platform and the cornerstone of the modern martech stack. As an Orbit-level certified Braze partner (the highest level of partnership), we work alongside marketers from some of the world's most beloved brands to stitch … minimum of 3 Braze certifications, including the Braze Marketer certification Occasionally travel, up to 20%, to client sites to actively participate in strategic discussions with a high level of engagement Perform additional duties as assigned and needed What Does Success Look Like In This Role? In addition to driving project management activities, you are also the go-to advisor More ❯

Job ID: AWS EMEA SARL (UK Branch) Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? The … We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the … fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Join AWS' Amazon Connect Specialist team as a Senior Sales Specialist! Key job responsibilities Accelerate customer adoption by defining and implementing tech domain specific GTM strategies within your assigned accounts and technology domain. Your strategies will leverage AWS Sales and our partner ecosystem. • Ideate with More ❯

Business Planning & Execution: Lead the development of annual and quarterly joint business plans, including pipeline targets, solution priorities, and aligned objectives. Drive the execution of GTM campaigns and joint customer engagements that accelerate pipeline and revenue. Field Co-Sell Enablement & Orchestration: Establish and scale co-sell engagement between Microsoft and Optimizely regional sales teams. Drive partner-sourced and … Management (PRM) tools. Ensure data integrity and visibility into partnership activities. Collaboration with Internal Stakeholders: Coordinate closely with Optimizely's sales leadership, Partner Development Managers (PDMs), marketing, product, and customer success teams to align partner efforts with strategic objectives and regional goals. Executive Reporting & Insights: Deliver regular performance reviews and executive updates that highlight key wins, pipeline progression, co … Microsoft partner landscape, including Azure GTM motions, Marketplace, and Co-Sell programs Proven ability to drive revenue and influence field sales through strategic partnerships Strong communication, collaboration, and executive engagement skills Experience with partner management tools (e.g., WorkSpan, Partner Center, Salesforce) Bachelor's degree required; MBA or equivalent business experience preferred More ❯

Choo. Their products include tax-free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Associate Product Manager (APM) will join the Customer Engagement team and collaborate closely with Product Managers to oversee the strategy & development of new features for our client's consumer-facing website. The focus of the team … execution of A/B and MVT optimise product performance. Collaborate with the Data team on website analytics to identify new areas of focus. Support Product Managers with providing customer engagement data to local markets for business reviews. Collaborate with local markets to understand website traffic and identify where improvements to the funnel can be made. Work closely More ❯

directly to the Chief Marketing Officer, you will play a pivotal role in shaping how we bring our stablecoin and payments products to market, drive adoption, and share compelling customer stories. You will be responsible for developing go-to-market (GTM) strategies, crafting value propositions and messaging, enabling our commercial teams, and feeding customer insights back into the … business. This role requires a strategic thinker who is also an effective doer - someone comfortable working cross-functionally across marketing, product, sales, and customer success to drive measurable impact. You'll be expected to raise the bar in how we communicate value to customers and position BVNK within a competitive, fast-evolving category. Key Areas of Responsibilities: Product GTM … marketing, sales, and account management to define launch goals, timelines, and key activities. Build and maintain a forward-looking launch calendar to ensure cross-functional alignment. Track launch performance, customer engagement, and internal enablement metrics; feed insights into future launches. Create scalable playbooks and documentation to support lifecycle product marketing as BVNK grows. Develop high-impact sales enablement More ❯

directly to the Chief Marketing Officer, you will play a pivotal role in shaping how we bring our stablecoin and payments products to market, drive adoption, and share compelling customer stories. You will be responsible for developing go-to-market (GTM) strategies, crafting value propositions and messaging, enabling our commercial teams, and feeding customer insights back into the … business. This role requires a strategic thinker who is also an effective doer - someone comfortable working cross-functionally across marketing, product, sales, and customer success to drive measurable impact. You'll be expected to raise the bar in how we communicate value to customers and position BVNK within a competitive, fast-evolving category. Key Areas of Responsibilities: Product GTM … marketing, sales, and account management to define launch goals, timelines, and key activities. Build and maintain a forward-looking launch calendar to ensure cross-functional alignment. Track launch performance, customer engagement, and internal enablement metrics; feed insights into future launches. Create scalable playbooks and documentation to support lifecycle product marketing as BVNK grows. Develop high-impact sales enablement More ❯

with prospective clients, understanding their data orchestration needs, and providing tailored solutions through Astronomer's platform. As an Account Executive, you will play a critical role in expanding our customer base and contributing to Astronomer's mission of delivering the world's data. This role requires regular onsite work at an office, as well as periodic travel based on … business and customer needs. What You Get to Do: Drive Revenue Growth: Own and exceed revenue targets through full-cycle sales, from prospecting to deal closure. Customer Engagement: Build strong relationships with prospective clients, understand their challenges, and articulate how Astro can solve their needs. Strategic Prospecting: Identify and qualify new opportunities by leveraging outbound techniques and … engaging inbound leads. Solution Selling: Deliver compelling product demonstrations and craft tailored proposals that align with the customer's goals. Collaboration: Work closely with internal teams, including marketing, customer success, and product development, to ensure customer satisfaction and seamless onboarding. Market Insights: Stay informed about industry trends, competitive offerings, and emerging technologies to better position Astro as More ❯

of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Graduate … At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as part of a team Great … spoken and written English Responsibilities for Graduate Product Specialist You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify significant new projects Basic troubleshooting More ❯

manage the entire lifecycle of our events strategy. You will oversee the planning, execution, and evaluation of high-impact events that align with our strategic objectives and foster community engagement across our professional sectors. As part of a global team, you will work closely with senior leadership, brand directors, and marketing to create memorable experiences that drive customer engagement, enhance brand visibility, and promote our learning initiatives across various markets, including finance, insurance, and technology. Infopro Digital is a leading B2B information and marketing services provider with a presence in 18 countries. We have quickly grown to become a leading player in the business-to-business information and services industry, offering clients a range of multi … events, networks, and training for the Global Financial Markets Division of Infopro Digital. Your role will include: Developing a comprehensive events strategy that supports overall business goals and enhances customer relationships. Managing all aspects of event planning, execution, and post-event analysis, ensuring the highest standards of quality and alignment with company branding. Collaborating with cross-functional teams, including More ❯

s looking for a Head of Marketing who doesn't just follow trends but sets them. You'll be the strategic engine behind our march to £100m+ revenue, understanding customer needs, staying ahead of industry trends, and turning complexity into actionable strategies, supporting both organic growth and acquisition adventures, all while keeping your finger firmly on the pulse of … customer needs and industry waves. About Codestone At Codestone, we're not just part of the AI + Cloud movement - we're leading it. As Europe's trusted business transformation partner, we deliver powerhouse advisory and consultancy services spanning ERP, EPM, and analytics business applications, cybersecurity, infrastructure, modern work, and UK's Top 50 application and IT managed services. … clients and each other E xcellence: Push boundaries and set new standards in everything we do About the role The Head of Marketing plays a crucial role in understanding customer needs, staying ahead of industry trends, and turning complexity into actionable strategies. As part of the wider Revenue team, this role is instrumental in scaling Codestone to a £100m+ More ❯

to expand our operations to match our ambitious growth plans. At the heart of this journey is our wider Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy. The successful candidate will be the local technical expert and strategic advisor to our customers and bridge the gap between DeepL's technical features and the … customer's desired outcomes, ultimately driving adoption and satisfaction. Our Solutions Consultants are a global group of product experts who work hand in hand with our Account Executives, ensuring every customer's technical needs are met. Through regular knowledge exchange across regions, they stay at the forefront of innovation, ready to guide our larger SME and Enterprise clients … to guide prospects toward successful adoption and measurable impact for both API and enterprise engagements. Develop, manage, and deliver (enablement) tools, training resources, and dashboards to keep Sales and Customer teams up-to-date on emerging product capabilities Collect and share market and product feedback with Marketing and Product teams, influencing roadmap priorities and shaping open-source developer offerings. More ❯