26 to 50 of 102 Customer Engagement Jobs in London

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation … Customer Data Management. Learn more at risk.lexisnexis.com. About Our Team: Our team drives executive-level customer engagement, partnering closely with clients to build trusted, long-term relationships with senior stakeholders. We operate at the intersection of strategy, risk expertise, and technology to deliver measurable customer outcomes ...

qualified opportunities. Contribute to accurate revenue forecasting by providing technical insights into deal progression and solution fit. Strategically drive complex opportunities from initial engagement through contract award, focusing on technical validation and value realization. Strategic Customer Engagement & Solution Architecture Lead in-depth customer discovery sessions … ERPs). Architect and present comprehensive Tightly solutions, demonstrating how our Demand Signals, Supply Order Pipeline, Supplier Workspace, and Bundle Management features address the customer's unique business needs. Conduct compelling, tailored product demonstrations that highlight Tightly’s differentiators in demand forecasting accuracy, operational efficiency, and capital optimization. Develop ...

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like Braze. ...

working closely with the sales team, playing a key client-facing role in driving sales conversations forward, delivering Proof of Concepts, and supporting live customer engagements for a machine learning platform Location: Central London - 3 days in office/2 days remote Salary: Competitive + bonus + healthcare, pension … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV) Basic scripting knowledge in Python or Bash Excellent customer-facing skills with the ability to engage, influence, and build credibility with clients A clear sales drive, commercial mindset, and natural gravitas this ...

underlying infrastructure. Why we need this role As an Account Executive Enterprise Growth & Expansion, your mission is to reignite growth within Colts enterprise customer base by re-engaging dormant, inactive, and under-utilized accounts. These customers represent significant untapped potential, and your role is to re-establish meaningful engagement … identify unmet needs and generate new revenue opportunities. Close cross-sell and upsell deals across Colts portfolio (cloud, SD-WAN, security, voice) to maximize customer lifetime value. Develop a qualified pipeline through proactive outreach, structured re-engagement motions, and strategic account revitalization. Diagnose why accounts became dormant ...

Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels. Reporting into a senior commercial leader, you will own the CRM product vision and roadmap … Responsibilities Lead the CRM product strategy, roadmap and continuous improvement plan Manage global rollouts, new releases, integrations and platform optimisation Build a single customer view through strong data integrity and governance Deliver advanced dashboards, reporting and conversion performance tracking Partner with marketing automation and digital teams to enhance engagement ...

collaborative Event Program Manager to manage and support the production of third-party hosted and corporate events that drive demand generation, brand awareness, and customer engagement. This role is ideal for a detail-oriented event professional who thrives in fast-paced environments, enjoys creative problem-solving, and wants … play a central role in shaping memorable event experiences for a global technology organisation. If youre passionate about bringing people together and creating standout customer experiences, wed love to hear from you. Role Overview As an Event Program Manager, you will work closely with cross-functional teams to plan ...

modernisation which will include the upgrading of legacy systems, re-platforming their ecommerce solution, the implementation of a new CRM & marketing solutions and other customer engagement technologies. Key Responsibilities Architecture Leadership : Define and lead solution architecture for transformational initiatives, including the replacement of the e-Commerce platform … tools. . Technology Strategy & Roadmapping : Develop and maintain multi-year architectural roadmaps that align technology investments with business goals, enabling scalability, agility, and innovation. Customer Experience Focus : Design solutions that elevate the customer experience across all digital touchpoints—web, mobile, in-store, and post-sale service. Cybersecurity Maturity ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role ...

maintenance and optimisation of our CRM (e.g. tagging, lead status, follow-ups). Support the field sales team with visit planning, action tracking, and customer data updates. Ensure customer and lead information is complete, clean, and actionable. Sales Data Analysis & Targeting Analyse sales performance data across regions, channels … customer types. Identify top-performing locations, lapsed accounts, and white space opportunities. Recommend who to visit, when, and why, based on real data. Journey Planning & Sales Strategy Use data to prioritise account visits and actions (e.g. restock, upsell, promotional planning). Help shape strategic route planning to maximise sales ...

Solution Consultant , you will work closely with Account Executives throughout the sales cycle to lead discovery, shape tailored solutions, deliver compelling demonstrations, and guide customer stakeholders through change. This is a highly consultative role for someone who can combine technical understanding with strong commercial acumen and the ability … translate complexity into clear business value. Key Responsibilities Discovery & Diagnosis Lead and support customer discovery sessions to understand operational, technical, and commercial pain points Identify root causes behind business challenges and uncover the wider impact on growth, revenue, and efficiency Build a clear understanding of current state vs desired ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role ...

looking for a Senior D365 CE Functional Consultant with strong experience in Microsoft Partner environments to lead the delivery of high-impact Dynamics 365 Customer Engagement solutions. In this role, you’ll take ownership of end-to-end solution delivery—working closely with clients to shape requirements, design … your expertise will directly influence business outcomes and digital transformation initiatives. Key Responsibilities Lead the functional design and delivery of D365 CE solutions (Sales, Customer Service, Field Service, Marketing) Run client workshops , gather requirements, and produce clear, high-quality documentation Configure and customise D365 CE and Power Platform solutions ...

platforms. You will lead and develop a high-performing team of product designers, delivering best-in-class experiences that directly support business growth and customer outcomes. You will own and evolve our design system to enable accessible, scalable, and consistent experiences across digital products. Research, testing, and experimentation will … decision making. In parallel, you will guide the design of AI-enabled and automated experiences, ensuring they are intuitive, trustworthy, and optimised for both customer and agentic users. This role blends people leadership with UX strategy and design governance. You will partner closely with Product, Engineering, Data, and senior ...

RESPONSIBILITIES Develop effective working relationship with internal customers to understand new system features Translate those requirements into user stories for sprints Act as the customer representative within the development team Oversee testing on behalf of the customer working with the junior tester Provide regular progress updates … customer Provide helpdesk support as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential Excellent communication skills Experience with automated testing ...

opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts … lead a self-sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive ...

onsite) Salary up to £140,000 This is a standout opportunity to shape and scale the data and AI vision for a global consumer engagement business! The Company They are a global marketing and customer engagement organisation known for designing experience‐led rewards programs that strengthen acquisition ...

pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy … operating model evolution, and large‐scale organisational change. Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance. Provide day-to-day executive leadership , bringing structure, direction and momentum to multidisciplinary ...

evolve, together. Job Description Your Career Palo Alto Networks is revolutionizing cybersecurity in the age of Artificial Intelligence. We are seeking a dynamic and customer-obsessed Sales Director to lead our Software Firewall Sales Specialist team in EMEA. You will drive business development, customer engagement, and execute … validate and win Software Firewall opportunities with customers. Serve as a trusted advisor to strategic customers and partners, driving consultative sales cycles from initial engagement to close as needed Identify and understand customer requirements and articulate the value proposition of Palo Alto Networks’ AI security and Software ...

call London - Hybrid Options Available £75,000 base salary + £25,000 OTE + Benefits Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This … opportunity to shape the future of intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative ...

impact. You will lead a high-performing software engineering team, supported by best-in-class group infrastructure, with a clear focus on delivering scalable, customer-facing products that drive meaningful value. Working closely with AI/data science teams, you will play a key role in translating AI innovation … traditional content business into a market-leading, AI-driven digital platform Lead, mentor, and scale a high-performing engineering organisation to deliver innovative, customer-focused products Ensure high standards of availability, scalability, security, and performance, with strong governance across engineering and third-party partners Establish effective delivery governance from ...

Technologist: Reporting to the Technical Manager, you will be responsible for managing the end-to-end specification process, ensuring accuracy, compliance, and alignment with customer, legal, and certification standards. As a Senior Food Technologist, you will play a pivotal role in shaping the direction of our product development. Maintain … accurate technical specifications, ensuring compliance with industry standards. This position is essential to upholding the Companys commitment to product quality, safety, authenticity, legal and customer satisfaction. In general, it provides excellent technical support to suppliers, customers and commercial teams. Benefits of a Senior Technologist include: 25 Days Annual Leave ...

trusted advisor to stakeholders, guiding digital and CRM transformation initiatives. Skills & Experience Strong, recent experience designing and delivering solutions on Dynamics 365 (Customer Engagement/CRM). Proven track record of owning solution architecture, including HLD, LLD, and technical decision-making. Hands-on experience with Power Platform, particularly ...

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working … experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks ...

invoicing systems/P2P systems? We are looking for a Transition Coordinator for a high profile client experiencing a significant spike in B2B customer expansion to come in and manage the initial phase of customer onboarding for a key global Professional Services projects. This role ensures all documentation … project manager assignment. The position bridges pre-implementation activities with project delivery, requiring strong organizational skills and prior project management experience. Key Responsibilities Customer Engagement: Initiate contact post-project validation, send welcome communications and onboarding materials. Contract Review: Analyze contract and deployment details to tailor documentation requests ...