26 to 50 of 73 Customer Engagement Jobs in London

Global CRM Data & Analytics Manager There is an exciting opportunity with an international travel company, where you can step into a role of shaping customer experiences. As a Global CRM Data & Analytics Manager, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving … role combines Salesforce Marketing Cloud delivery, data-driven reporting, lead conversion analysis, and creating reports for strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills 5+ years of Salesforce Marketing Cloud CRM Analytics Expertise into analysing and translating customer-driven data into strategic recommendations ...

product experience . This role is for someone who has done this before, taken regulated financial technology products to market and driven real customer adoption. You will own the go-to-market execution for the payments platform, working directly with customers and internal teams to ensure successful rollout … migration. Key responsibilities: Own and deliver the go-to-market strategy for FinTech and payments products Lead customer engagement , identifying pain points and adoption challenges Conduct market and competitive analysis to inform product positioning and strategy Drive hands-on customer migrations onto the new payments platform Work ...

strategic direction, operational management, and performance of the DS Smith website across all EMEA markets and language versions, ensuring a unified value proposition, customer offer, and user experience. This transformation-focused role drives a step-change in the DS Smith EMEA website by evolving it from a functional asset … into a high-impact, customer-centric platform. A key part of this transformation is centralising website management processes to deliver greater efficiency, consistency, and effectiveness across all EMEA markets. This includes implementing streamlined governance, shared tools, and standardised workflows that enable faster execution, improved quality control, and a scalable ...

strategic sales opportunities. This is not a desk-bound management role — we're looking for someone with a hunter mentality who actively participates in customer engagement, leads from the front, and helps open doors and close deals. The role covers sales into end users, resellers, and ISPs using … salespeople (split between Account Managers and Business Development Reps). Own and drive sales strategy for the DrayTek product portfolio across multiple customer segments: end users, resellers, and ISPs. Personally engage in high-value accounts, key deals, and strategic customer relationships. Collaborate with internal marketing and product teams ...

months My client is an instantly recognisable consultancy, who is seeking an accomplished Dynamics Functional Consultant with deep expertise in Microsoft Dynamics 365 CRM, Customer Engagement, and Finance & Operations (D365 F&O). This role will lead a major migration project and drive the design and ongoing optimization ...

redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover … activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect ...

brands create deeper, more valuable relationships with their customers through their App Experience Platform—featuring real-time data, app experience optimisation, automation, and personalised engagement—organisations accelerate mobile growth, drive retention, and deliver standout digital customer journeys. Our clients span enterprise-level retailers, financial services, travel, hospitality, telecoms … create qualified opportunities for our Account Executives by engaging senior decision-makers (CMO, VP Digital, Head of CRM, Mobile Product, App Growth, Loyalty, Customer Engagement). You will combine strategic research, personalised outreach, cold calling, and structured objection handling to ignite conversations that convert into revenue-generating opportunities. ...

client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis … success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights ...

Product Owner - MarTech & Data (Single View of Customer) - Retail £75-80k + bonus | London Hybrid (3 days per week on site) This is an opportunity to join a well-established, mature Product function and take ownership of a MarTech and data portfolio that sits at the heart … major retailer understands and serves its customers. The role focuses on Single View of Customer (SVC) capabilities, bringing together CRM, loyalty, customer data and backend integrations. The outcomes of this work directly influence decision-making across the business, from customer engagement to operational planning, making ...

large scale building refurbishment workstreams safely, to the required quality standards and within the agreed Budget and planned Timescales, whilst achieving high levels of Customer Satisfaction. • Ability to work collaboratively in a partnering environment with our Delivery Partner contractors, internal L&Q departments and other team members … regular (weekly) progress update meetings with our Delivery Partner contractors - ensuring that outputs and actions are recorded and complied with by all parties. • Strong customer service experience in dealing directly with Residents with empathy and pro-actively resolving any issues/complaints within required timescales. Ability to liaise effectively ...

Your Career As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. … comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy Identify opportunities to enhance ...

have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages … will report to the District Sales Manager. Your Impact Join the fastest growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region Partner with the core sales team to align customer strategies and engagements with AIRS business objectives ...

Solution Engineer | Salesforce Marketing Cloud Specialist | CRM | Marketing Automation | Customer Data | £70,000–£80,000 | Hybrid | London Do you have hands‐on expertise in Salesforce Marketing Cloud? Are you a solution engineer looking to leverage your technical and consulting skills to deliver seamless customer journeys and drive business … impact? This is a fantastic opportunity for an experienced Marketing Cloud Solution Engineer to join a global leader in digital customer engagement as part of their London team. You’ll play a key role in designing, demonstrating, and optimising Marketing Cloud solutions — acting as a trusted advisor ...

redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover … activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect ...

even split between pre-sales solution consultancy and solution architecture clearly articulating the what and why of Akers value proposition and referencing Akers customer success stories and clearly explaining how our solutions and software platforms function, integrate, and scale. Key Responsibilities Providing technical pre-sales support for all aspects … shape and articulate solutions that are technically sound, commercially viable and aligned with client expectations. Supporting go-to-market activities via thought leadership and customer engagement events. Core Competencies Proven track record (4+ yrs) in pre-sales solution architecture with direct ownership of technical RFx/ITQ responses ...

Connect are proud to partner with an innovative client on an exclusive basis, who are looking for a D365 & Power Platform Solution Lead/Customer Engagement Manager. Our client is a Microsoft Gold partner who have created an all in one solution specifically for the Telecoms & Data Centre … client in London. As a result they are looking to hire a "rock star" in the UK, not only to deliver to this particular customer, but also to build out a team and drive their European business forward. Requirements - Experienced Solution Architect with an in-depth knowledge of Customer ...

data teams, and senior stakeholders to ensure alignment, prioritisation, and clarity of outcomes. AI use cases will focus on improving colleague effectiveness, including enhanced customer engagement for relationship managers and back-office automation, while ensuring solutions are secure, compliant, and well governed. What we're looking ...

organisation operating at national scale to find a skilled Azure PaaS Technical Architect to help modernise critical digital services across scheduling, delivery, and customer engagement platforms. This role offers the opportunity to design and deliver cloud-native, enterprise-grade solutions using Microsoft Azure PaaS technologies, working on complex ...

have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages … drives revenue growth by selling complex solutions. Your Impact Join the fastest-growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud ...

Mission This company is on a mission to transform how brands connect with their customers. By breaking down technology silos and eliminating poor customer service, their platform unifies customer engagement across every touchpoint, delivering a seamless experience for both customers and support teams. They work with some … driven, commercially minded sales professional who thrives in a fast-paced environment. Go-getter: Self-motivated, target-driven and resilient Curious: Genuinely interested in customer challenges and how technology solves them Process-oriented: Disciplined in planning, executing and optimizing your approach Why Join? High-growth start-up backed ...

where youll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. Youll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered all while growing your own skills in a fast-moving and innovative field. What … Design, implement, and configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting ...

high-value, complex Data and AI engagements Advanced Solution Selling: Drive sales of the most advanced Data and AI services, including GenAI for customer engagement, predictive analytics, and large-scale data transformation built on Google Cloud (BigQuery, Vertex AI). Strategic Partnership Management: Direct and enhance strategic sales …/or Retail. AI/Data Solution Sales: Extensive experience selling high-value, transformative AI and predictive analytics solutions that address C-level marketing, customer, and operational challenges. Executive Presence: Exceptional communication, negotiation, and presentation skills, capable of leading executive-level workshops and serving as a trusted commercial ...

D365 CE Techno-Functional Consultant - OUTSIDE IR35 - 3 days onsite (London) 2 days remote - Public Sector Overview We are seeking an experienced D365 Customer Engagement (CE) Techno-Functional Consultant to support a public sector transformation project. This role involves engaging directly with stakeholders, running workshops, gathering and mapping … Apps Portals/Power Pages , including configuration, authentication, and customisation. Leverage the wider Power Platform where beneficial (Power Apps, Dataverse, etc.). Public Sector Engagement Apply prior public sector experience to navigate governance, compliance, and structured delivery processes. Communicate effectively with non-technical stakeholders at all levels. Required Experience ...

relevant tender opportunities (RFPs). Deliver presentations, seminars and workshops in support of the Advisory/Analytics portfolio. Track and manage client pipeline and customer engagement daily using Salesforce.com Segment clients into self-serve commodity opportunities (e.g. single site, single-model) and more commercially material, bespoke opportunities ...

initiatives with customers, researching and evaluating emerging AI approaches, and delivering robust, production-ready solutions. The role combines hands-on technical delivery with customer engagement, thought leadership and mentoring. Key Responsibilities Acting as a senior technical authority for AI and data science, contributing expertise across projects, bids ...