26 to 50 of 601 Customer Engagement Jobs in London

Director of Sales & Marketing Technology

Location
Greater London, England, United Kingdom
building tech and data-driven products that supercharge connections – from one-to-one meeting programs and curated table talks to year-round engagement platforms. Whatever your role, you’ll join a global team redefining how industries connect, collaborate, and grow – working with some of the most talented people … right in. About you As Director of Sales and Marketing Technology, you will define and execute Hyve's technology strategy for customer acquisition, marketing engagement and commercial growth. You will own the platforms and capabilities used by Sales, Marketing and Digital teams across Hyve's global portfolio ...

Director, Customer Success

Location
Greater London, England, United Kingdom
than 3,000 finance teams across 100+ countries, Prophix OneTM is built for organisations that want to plan smarter and move faster. As Director, Customer Success, you will lead a high-performing team of CS Managers, Team Leads, and CSRs across regions and product lines, ensuring Prophix customers achieve … lasting value and measurable success with their solutions. Reporting to the VP, Customer Success, you will own retention and growth targets, shape global customer success strategy, and serve as a trusted senior partner to customers and executive stakeholders alike. This is a people-first leadership role ...

Senior Martech Consultant (Braze)

Location
Greater London, England, United Kingdom
move faster and stay ahead. The Role BPX is hiring Senior Martech Consultants into our Intelligent Marketing practice. You will configure, build and optimise customer engagement platforms for enterprise clients, turning marketing use cases into live, measurable, cross-channel journeys. Braze is the primary engagement platform … this team, fed by customer data platforms such as Twilio Segment and cloud data warehouses such as Snowflake. This is a hands‐on delivery role: you work with client marketing, CRM and data teams to shape use cases, build the campaigns and Canvases, set up the data and integrations ...

Dynamics 365 Contact Centre Technical Consultant

Hiring Organisation
TXP
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
Up to £675 per day
seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant/Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre … platforms, with experience integrating telephony, AI and omnichannel customer service capabilities. Key Responsibilities Lead the technical design and implementation of Dynamics 365 Contact Center and Dynamics 365 Customer Service solutions. Design end-to-end omnichannel customer engagement platforms incorporating voice, chat, digital messaging and self-service ...

Senior Enterprise Account Executive Tax and Trade

Location
Greater London, England, United Kingdom
Trade**We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Senior Account Executive to join our team and help us expand our Enterprise customer market … presence while nurturing strong customer relationships. Position Overview: As a Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional ...

D365 CE Contact Centre Techno/Functional Consultant - Inside IR35 - Mostly Remote

Hiring Organisation
Opus Recruitment Solutions
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£600 - £750/day
seeking an experienced D365 CE Contact Centre Functional & Technical Consultant to support the delivery and enhancement of a customer engagement and contact centre transformation programme. This role requires a blend of functional consulting expertise and technical understanding across the Microsoft Dynamics 365 ecosystem, customer service technologies … contact centre solutions. Working within a multidisciplinary team, you will play a key role in bridging business requirements with technical delivery, ensuring that customer service processes and contact centre capabilities are effectively implemented and optimised. Key Responsibilities Gather, analyse and document business and functional requirements for contact centre ...

Customer Success Director

Location
Greater London, England, United Kingdom
## Customer Success DirectorApply: London: Full time: Posted 12 Days Ago: REQ0526\\_0037334# **Who are we?**At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‐critical solutions across … strategic thinking with strong execution discipline, and who thrives in complex, matrixed environments with senior‐level exposure.**About the Role**We are seeking a **Customer Success Director – Corporate Lending** to lead customer success outcomes across a portfolio of strategic customers using solutions including **Loan IQ, Trade, and Corporate ...

Customer Experience Specialist

Location
Greater London, England, United Kingdom
team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right. NAVEX is seeking a Customer Experience Specialist to support the experience of our small and medium market customers through digital engagement, operational support, and efficient issue resolution. In this … scalable programms, automation, and self-service resources, helping ensure customers can successfully go onboard, adopt NAVEX solutions, and access assistance when needed. As the Customer Experience Specialist, you will work as part of a collaborative team responsible for supporting approximately 5,000 customers, delivering consistent and efficient engagement ...

Enterprise Account Executive, Legal & Compliance

Location
Greater London, England, United Kingdom
leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.Position Overview:As an Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop and implement effective sales ...

Enterprise Account Executive, Legal & Compliance

Location
Greater London, England, United Kingdom
Compliance We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence … while nurturing strong customer relationships. Position Overview As an Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams ...

Staff Product Manager – Core Product Experience (London / Dublin / Prague)

Location
Greater London, England, United Kingdom
that intersection and the core experience around it : a hands‐on senior IC from an AI‐first product company who owns roadmapping, prioritization, and customer engagement end to end, drives the initiatives that cut across teams, and personally carries the hardest product problems in the most‐used part … They know what good product management looks like, and they'll judge our product on whether it makes theirs better. Your responsibilities Know the customer better than anyone. Understand how modern product organizations actually work, and where structure plus an agent removes work rather than adding tooling. Bring that ...

Senior or Staff Software Engineer, SRE/ Platform Team

Location
Greater London, England, United Kingdom
Senior or Staff Software Engineer, SRE/Platform Team OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize customer engagement, we enable businesses to keep … active users engaged and up to date by delivering over 1.3T messages a year! 1 in 4 app publishers trust OneSignal to power their customer engagement! And we support companies in 140 countries! Our customers range from startups and small businesses just getting off the ground to established ...

Customer Success Manager

Location
Greater London, England, United Kingdom
solutions power critical business processes for leading financial institutions worldwide, helping them drive efficiency and growth. About the opportunity We are creating a new Customer Success Manager role, sitting alongside our Customer Services team and reporting directly to the Head of Operations. You will … health of our customer relationships, keep senior sponsors informed and confident, and make sure our customers are getting maximum business value from our cloud-based data and analytics platform. You will be the person our customers trust to tell them what is really happening, and the person our internal ...

Dynamics 365 CE Analyst Programmer (Relocate to Malta/Big 4)

Location
Greater London, England, United Kingdom
providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview Work Type: Hybrid Job Type: Full-time, Permanent Working Hours … Paid in Euros €) Relocation: VISA & Relocation Package Included Requirements A University graduate with relevant degree within a computing or business discipline A Microsoft Dynamics Customer Engagement Certification (2015, 2016 or 365) Minimum 3 years’ experience working with Microsoft Dynamics Customer Engagement/CRM Online ...

Network Operations Lead - Systems Integrator

Location
Greater London, England, United Kingdom
commercial landlords and workspace operators. The organisation helps customers improve and manage their technology environments through tailored solutions and a strong focus on customer service. This opportunity is for a Network Operations Lead to help shape and develop the network engineering function. The role combines hands‐on networking with … team leadership, mentoring, and customer engagement, offering the chance to improve network environments while influencing technical standards and the growth of the engineering team. Don’t miss out on this exciting opportunity and apply today! Responsibilities: Technical Leadership Acting as the senior escalation point for network-related issues ...

Agentic AI Commerce Search Architect

Location
Greater London, England, United Kingdom
Search Sr. Engineer/Architect Location: London Level: Associate Manager About Accenture Song Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content … scale modern digital commerce ecosystems - embedding Generative AI and Agentic AI into commerce to enable real-time personalization, autonomous merchandising, intelligent discovery, and customer engagement at scale. Visit us at: www.accenture.com/song About the role AI is rewriting how people find and buy. Discovery is shifting from ...

Customer Data Strategy Consultant

Location
London, United Kingdom
client is a global professional services and technology consultancy. Customer Data Strategy Consultant Consultant (CL9) London or Manchester Creative AI and Data We Are Our client accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design … help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: The Role Customer data has never been more valuable or more complex to activate. Brands are sitting on rich signals across every channel, but most are still struggling ...

Customer Data Strategy Consultant

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
client is a global professional services and technology consultancy. Customer Data Strategy Consultant Consultant (CL9) London or Manchester Creative AI and Data We Are Our client accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design … help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: The Role Customer data has never been more valuable — or more complex to activate. Brands are sitting on rich signals across every channel, but most are still struggling ...

Customer Data Strategy Consultant

Location
Westminster, West End, United Kingdom
client is a global professional services and technology consultancy. Customer Data Strategy Consultant Consultant (CL9) London or Manchester Creative AI and Data We Are Our client accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design … help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: The Role Customer data has never been more valuable or more complex to activate. Brands are sitting on rich signals across every channel, but most are still struggling ...

Implementation & Customer Delivery Manager(001693)

Location
Greater London, England, United Kingdom
Implementation & Customer Delivery Manager(001693) London Full Time Sunrate is a leading global payment and treasury management platform for businesses worldwide. Founded in 2016, Sunrate has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge infrastructure, global network … global financial institutions, such as Citibank, Standard Chartered, Barclays, J.P. Morgan. Sunrate is also the principal member of Mastercard and Visa. As our Implementation & Customer Delivery Manager, you will play a critical role in delivering an exceptional customer onboarding experience by taking ownership of every implementation from contract ...

Customer Success Implementation Analyst

Location
City Of London, England, United Kingdom
About Our Team The Customer Enablement and Implementation Team are part of Elsevier’s Clinical Solutions Customer Success organization, dedicated to delivering exceptional customer experiences across the full product lifecycle. We partner closely with healthcare organizations to ensure successful onboarding, implementation, and long-term adoption of Elsevier … highly collaborative, solutions-oriented, and committed to continuous improvement. We focus on driving measurable value for our customers through effective project execution, strong stakeholder engagement, and optimized product utilization, ultimately supporting improved clinical and operational outcomes. About the Role The Implementation Analyst is responsible for leading and executing ...

AI Architect

Location
Greater London, England, United Kingdom
that from design through to delivery - and then help shape where AI takes our platform next. About Smart Communications Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people’s lives by enabling more connected … personalized, and trusted customer engagement. Its Customer Engagement Platform brings together data collection, customer communications, journey orchestration, trusted AI, and information management to help organizations create seamless experiences across the customer lifecycle. By connecting the systems, processes, and interactions that drive critical business outcomes, Smart ...

Customer Architect

Location
Greater London, England, United Kingdom
operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify … collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The Customer Architect has a passion for fostering strong customer relationships and maximizing customer experience. This dynamic role combines industry expertise with technical knowledge to ensure ...

AI Engineer Migrations

Location
City of Westminster, England, United Kingdom
looking for an engineer who can bring modern AI capability to that work. About Smart Communications Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people’s lives by enabling more connected, personalized, and trusted … customer engagement. Its Customer Engagement Platform brings together data collection, customer communications, journey orchestration, trusted AI, and information management to help organizations create seamless experiences across the customer lifecycle. By connecting the systems, processes, and interactions that drive critical business outcomes, Smart Communications enables organizations ...

Full Stack Developer

Location
Greater London, England, United Kingdom
doing it again, and we're looking for an experienced full stack developer to help. About Smart Communications Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people’s lives by enabling more connected, personalized … trusted customer engagement. Its Customer Engagement Platform brings together data collection, customer communications, journey orchestration, trusted AI, and information management to help organizations create seamless experiences across the customer lifecycle. By connecting the systems, processes, and interactions that drive critical business outcomes, Smart Communications enables ...