51 to 75 of 115 Customer Engagement Jobs in London

who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate … internal resources, and engage your team Using solution-based selling to understand customer needs and communicate the value proposition Becoming a product expert on Revolut Business, its market positioning, and the solutions it offers, backed by relevant, compelling case studies What you'll need Fluency in English and Dutch 1+ years of demonstrable commercial experience, particularly in outbound sales More ❯

who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate … internal resources, and engage your team Using solution-based selling to understand customer needs and communicate the value proposition Becoming a product expert on Revolut Business, its market positioning, and the solutions it offers, backed by relevant, compelling case studies What you'll need Fluency in English and Russian 1+ years of demonstrable commercial experience, particularly in outbound sales More ❯

business function — driving strategy, building high-performing teams, and closing large-scale contracts across both the Public Sector and Private Sector. You’ll sell intelligent, technology-enabled BPO and customer engagement solutions, including: Claims and application processing Customer journey and experience management Fraud prevention and validation services Omnichannel customer service delivery (voice, email, chat) Fulfilment of … mindset. A natural people leader who coaches teams to consistently exceed expectations. A strategic thinker who thrives in complex, fast-paced commercial environments. Passionate about technology-led transformation and customer-centric innovation. Rewards & Progression: This New Business Sales Director position offers a highly competitive base salary, performance-driven bonus (double OTE), and excellent career progression within a fast-growing More ❯

that drive revenue growth, operational efficiency, and smarter decision-making. This is a builder's role. You'll work in a fast-paced, startup-like environment, partnering across sales, customer success, marketing, and operations to identify opportunities, rapidly prototype solutions, and ship production-ready tools that make an immediate impact. Design and build full-stack AI solutions (front-end … back-end, and integrations) to support GTM and internal teams. Develop agentic AI systems that automate complex workflows (e.g., pipeline forecasting, knowledge retrieval, reporting, customer engagement). Engineer data pipelines and integrations with enterprise SaaS platforms (Salesforce, Snowflake, Looker, Jira, Slack, etc.). Leverage GCP or AWS cloud infrastructure to deploy scalable, secure, and cost-efficient solutions. Partner More ❯

Dynamics 365 Customer Engagement (CE) Specialist UK based, Remote role! Role Overview Seeking a hands-on IT Specialist/Manager with strong expertise in Microsoft Dynamics 365 CE. Ideal for someone with a background as a Functional Analyst, Technical Lead, or Solution Architect who can manage daily CRM operations and lead ongoing transformation initiatives centred around D365 CE … initiatives with regional and global strategic goals. Support communication between business teams and global IT. Dynamics 365 CE Management Oversee functional and technical aspects of D365 CE (Sales, Marketing, Customer Insights). Collaborate with global and offshore teams on solution design and optimisation. Manage incidents, enhancements, releases, and data quality. Business Process & Project Delivery Translate business requirements into effective More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview Our client is looking for a talented Custom Applications Senior Analyst Programmer to form part … as an asset Responsibilities Work alongside the Solution and Technical Architects to help deliver high quality design and sustainable client solutions and project documentation; Implementation of technical solutions for customer requirements Analyse, implement and resolve issues with large scale/high business impact implementations Participate in development, integrations, product support, and platform updates Write technical documents Ensuring all design More ❯

user communications. Identify opportunities for continuous improvement and assess new Microsoft feature releases. Key Requirements: Hands-on experience with Power Apps, Power Automate and Dataverse. Understanding of Dynamics 365 Customer Engagement and admin functions. Strong analytical and problem-solving abilities, with attention to detail. Clear communication skills and confidence working with technical and business stakeholders. Familiarity with regulated More ❯

user communications. Identify opportunities for continuous improvement and assess new Microsoft feature releases. Key Requirements: Hands-on experience with Power Apps, Power Automate and Dataverse. Understanding of Dynamics 365 Customer Engagement and admin functions. Strong analytical and problem-solving abilities, with attention to detail. Clear communication skills and confidence working with technical and business stakeholders. Familiarity with regulated More ❯

user communications. Identify opportunities for continuous improvement and assess new Microsoft feature releases. Key Requirements: Hands-on experience with Power Apps, Power Automate and Dataverse. Understanding of Dynamics 365 Customer Engagement and admin functions. Strong analytical and problem-solving abilities, with attention to detail. Clear communication skills and confidence working with technical and business stakeholders. Familiarity with regulated More ❯

Applied ML team in building and delivering cutting-edge AI solutions tailored for enterprise customers. This is a high-impact leadership role that combines strategic direction, technical oversight, and customer collaboration. You'll manage a world-class team of ML engineers focused on building scalable, production-grade systems—working across modalities and domains such as reasoning, code, RAG, tools … Shape the roadmap for custom model development, fine-tuning, and advanced implementations that address nuanced enterprise challenges. Collaborate closely with executive leadership to prioritize high-impact initiatives and strategic customer engagements. Team Management Lead and grow a high-performing team of ML engineers through hiring, coaching, and mentorship. Foster a culture of ownership, innovation, and continuous learning. Establish and … Partner with Product to define and deliver novel, scalable ML solutions that differentiate Cohere in the market. Guide the development of reusable frameworks and abstractions that streamline deployment across customer use cases. Oversee performance optimization and evaluation of models in real-world enterprise environments. Customer Engagement Act as a trusted technical advisor to strategic customers—translating needs More ❯

Bright Purple are supporting a rapidly scaling climate-tech organisation that helps major global enterprises unlock high-quality, trustworthy environmental data. As they continue to expand their platform and customer base, theyre looking for a Product Manager to join their growing team. The Company Our client is backed by world-class investors and works with some of the worlds … truly product-led delivery and need a Product Manager who can help drive that evolution. The Role As a Product Manager, youll be at the core of product discovery, customer engagement, and outcome-focused delivery. Youll partner closely with customers, designers, engineers, and GTM teams to understand needs, shape solutions, and bring new capabilities to life. Youll influence … product discovery and delivery across high-impact roadmap areas. Engage directly with customers to uncover pain points, synthesise insights, and validate solutions. Shape communication and release processes, ensuring effective customer adoption. Improve product analytics and instrumentation to support measurement-led iteration. Contribute to and evolve internal product rituals, documentation, and team practices. Explore and champion AI-powered tools to More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview Our client is looking for talented D365 FO who will use her/his expertise … travel abroad when required Responsibilities Work alongside the Solution and Senior/Technical Architects to help create high quality design and sustainable client solutions. Implementation of technical solutions for customer requirements in D365FO Analyse and resolve issues within the ERP system Participate in development, integrations and product support. Working in an Agile approach depending on the business requirements Working More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview A Senior Full Stack Developer is an individual who has a solid background in development … flexible and adapting onto different technologies. Mentor and guide colleagues. Excellent organisation and prioritising skills. Software design. Accountability & Ownership Integrity, Honesty & Transparency Quality & Excellence Skilled Problem Solving Communication & Teamwork Customer Centricity Responsibilities Collaborate with software developers in their daily duties. Utilise technical knowledge and experience to mentor, delegate and assist other developers. Coach and motivate team members, mitigating impediments … affecting the team. Drive engagement and motivation to sustain talent and reduce attrition rate. Cooperate with multiple teams in implementing new ideas. Drive internal process improvements across multiple teams and functions. Working with the team to develop programming guidelines/standards and ensure they are adopted and followed by the entire development team. Maintain and set appropriate standards and More ❯

our business for over 180 years. Our long history is founded on building trusted partnerships with the Corporate and Commercial business community worldwide, through our continuous development, long-term customer engagement and delivering excellence in an ever-changing marketplace. More ❯

who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate … internal resources, and engage your team Using solution-based selling to understand customer needs and communicate the value proposition Becoming a product expert on Revolut Business, its market positioning, and the solutions it offers, backed by relevant, compelling case studies What you'll need Fluency in English and Italian 1+ years of demonstrable commercial experience, particularly in outbound sales More ❯

workshops and gaining process approvals Identification and quantification of process improvements e.g. opportunities for efficiencies, system change/automation, use of additional data, governance and reporting Understanding and mapping customer journeys, identifying pain points and opportunities for improvement Ensuring that Business Requirements are fully developed, documented and prioritised with acceptance criteria Ensuring that Business Requirements are analysed fully, with … appropriate engagement from the business teams including the review of current processes and data sources to ensure that they align with the business or project objectives Lead the business analysis activities including working with client and third-party supplier business analysts and technical teams, as appropriate, ensuring project governance is adhered to and that the management of BA tasks … the strategy where required Highly competent with documenting training material and delivering the training where required Responsible for identifying and submitting client development opportunities to the Commercial Product Management, Customer Engagement and Client Services Teams for increased sales opportunities Requirements c. 5+ years experience in a Business Analyst role, ideally within a financial institution, telco or utilities provider More ❯

across financial and professional services. As they continue to expand internationally, they are seeking an experienced Global Account Director/Senior Account Executive to lead commercial growth and strategic customer engagement across key markets. Role As Global Account Director/Senior Account Executive, you will be responsible for driving new business growth and expanding relationships with enterprise clients … internal partners. Lead commercial negotiations, ensuring optimal profitability and strategic alignment. Oversee accurate forecasting, pipeline management, and reporting of key performance indicators. Collaborate cross-functionally with marketing, product, and customer success teams to deliver cohesive go-to-market plans. Monitor market trends and competitor activity to inform strategic decision-making. Represent the business at industry events, client forums, and More ❯

best-practice delivery standards. Upholding strong quality assurance principles to maintain clean, reliable, production-ready code. Requirements Minimum 4 years’ hands-on experience customising Dynamics 365 CRM (especially Sales & Customer Engagement modules). Proven background implementing business solutions across different technology environments. Solid working knowledge of C# and JavaScript for CRM development. Experience with Power Automate, Power Apps More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview Our client is looking for a talented Project Manager to form part of their project More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview Our client is looking for a Business Development Manager, who is responsible for driving utilisation More ❯

in Europe, North America and Asia. We have 4 key capabilities where we support our customers 1. Growth strategy 2. Business model development 3. Go-to-market strategy 4. Customer engagement What makes us a great place to work Competitive salary Discretionary bonus 25 days holiday, plus 8 bank holidays ❤‍Health plan (cash back on dental, physiotherapy and More ❯

forecasting, growth, credit risk, new product development and product analytics. You'll work cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making. You'll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work will directly influence … how we grow, and how we deliver sustainable value. Your impact Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign and conversion funnel performance, identifying … high-calibre analysts, fostering both technical growth and strategic thinking. Build a culture where people seamlessly collaborate across functions, challenge the status quo, and consistently deliver best-in-class, customer-first solutions. Your experience 3+ years of experience in an analytics role in any discipline (e.g. Growth, Credit Risk, Product Analytics, Marketing, etc.) Proficiency in coding - ideally SQL and More ❯

client-facing role where you'll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. You'll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered - all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and … configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote … image creation processes (task sequences) Experience working with XLAs and measuring end-user sentiment and performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite More ❯

enterprise data ecosystems. It is an even split between pre-sales solution consultancy and solution architecture clearly articulating the what and why of Akers value proposition and referencing Akers customer success stories and clearly explaining how our solutions and software platforms function, integrate, and scale. Key Responsibilities Providing technical pre-sales support for all aspects & stages of new sales … delivery and product teams to shape and articulate solutions that are technically sound, commercially viable and aligned with client expectations. Supporting go-to-market activities via thought leadership and customer engagement events. Core Competencies Proven track record (4+ yrs) in pre-sales solution architecture with direct ownership of technical RFx/ITQ responses and multiple successful £M+ bids More ❯

organizations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Azure Technical Architect is responsible for delivering and implementing Azure solutions for clients. The … 6+ years in cloud or infrastructure delivery Desirable Technical Skills: Experience with Microsoft 365 Azure Migration Azure Security Data Migration SAP on Azure Responsibilities Creating architectural designs based on customer requirements. Deliver product presentations and configured demonstrations to prove our ability to meet a prospect's cloud adoption needs. Presenting designs and solutions to clients. Delivering Azure solutions and More ❯