51 to 75 of 688 Customer Engagement Jobs in London

Dynamics Engineer (Business Central) you will help deliver RSSBs vision of becoming a fully digital organisation by developing and configuring our Microsoft Dynamics D365 Customer Engagement & Business Central systems. You will devise and champion solutions which make these systems and processes easy to use, and ensure they deliver … Coach other engineers in the team on the Microsoft Dynamics 365 development lifecycle and technical capabilities. Qualifications/Experience Essential Experience of Dynamics 365 Customer Engagement and Business Central capabilities and architecture. Experience supporting an organisation implement and embed ERP solutions. Experience of the Microsoft Power Platform, including … goals and outcomes. Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals. Can work collaboratively within More ❯

Dynamics Engineer (Business Central) you will help deliver RSSBs vision of becoming a fully digital organisation by developing and configuring our Microsoft Dynamics D365 Customer Engagement & Business Central systems. You will devise and champion solutions which make these systems and processes easy to use, and ensure they deliver … Coach other engineers in the team on the Microsoft Dynamics 365 development lifecycle and technical capabilities. Qualifications/Experience Essential Experience of Dynamics 365 Customer Engagement and Business Central capabilities and architecture. Experience supporting an organisation implement and embed ERP solutions. Experience of the Microsoft Power Platform, including … goals and outcomes. Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals. Can work collaboratively within More ❯

and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're … committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New … developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute More ❯

and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're … committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New … developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute More ❯

demand data. You can learn more about ICIS at the link below. About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing … and concerns, and collaborating with internal teams to deliver solutions that meet their business objectives. Your goal will be to drive revenue growth, increase customer loyalty, and promote the company's brand reputation in the marketplace. You'll be responsible for: Establishing great, long-term customer relationships while … value growth opportunities. Going higher & wider within organisations to connect with new stakeholders and value streams. Leading with insight and develop an understanding of customer workflows and customer value. Recording client engagement and communication on a CRM. Collaborating with all business functions locally and globally to support More ❯

delivery of implementations) across the region as well as handling migrations and system upgrades, ensuring seamless delivery, high standards of quality, and alignment with customer expectations. Collaborate with the Project Management Office (PMO) and internal teams to allocate resources effectively, ensuring high-quality project execution for SaaS implementations. Guide … and manage partner resources on projects, ensuring adherence to performance standards and operational excellence. Customer Engagement & Risk Management Serve as the primary escalation point for regional customer concerns, identifying and mitigating project risks quickly. Foster proactive customer engagement strategies to enhance client satisfaction and build … ensuring projects meet financial and delivery targets. Cross-Functional Alignment & Continuous Improvement Facilitate communication between Product, Sales, and Delivery teams to ensure alignment between customer commitments, product roadmaps, and delivery schedules. Champion a culture of continuous improvement, refining delivery frameworks, governance models, and cross-functional collaboration with Cloud IT More ❯

the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has … Consultant to drive AI-driven sales initiatives within our Temenos commercial function. The ideal candidate will leverage AI technologies to enhance sales strategies, improve customer engagement, and optimize revenue opportunities. This role requires a deep understanding of artificial intelligence applications in financial services and a strong background in … sales and client consulting. OPPORTUNITIES Develop and implement AI-driven sales strategies to enhance customer acquisition and retention. Collaborate with product, engineering, and sales teams to integrate AI solutions into financial services offerings. Analyze customer data and market trends to provide AI-powered insights that improve sales performance. More ❯

Manager of Solution Engineers to join our dynamic team in London. As the Manager of Solution Engineers, you will lead a team that champions customer needs, articulates the value of our technology, and accelerates the sales cycle. You will report directly to the Global Head of Solutions and Services … through technical expertise and support. Responsibilities: Team Leadership: Hire, coach, and develop a high-performing team of Solution Engineers. Guide your team in all customer experience-related activities with a customer-obsessed mindset. Customer Engagement: Partner with sales and customer experience leaders to support mid … Develop and deliver technical proposals, responses, trials, and Proof of Concepts (PoCs). Internal Collaboration: Work closely with internal teams (Support, Marketing, Sales, Product, Customer Success) to align priorities and collaborate on customer needs. Provide feedback and insights to product and engineering teams. Provide thorough win loss analysis More ❯

manage and nurture relationships with clients and alliance partners to drive profitable growth from farming activities thereby developing sustainable relationships and continuous improvement in customer engagement. Responsibilities Manage and lead client relationships to ensure delivery as per contract, revenue management and optimal engagement. Develop the clients account strategy aligned … shape sales opportunities. Proactively lead sales pursuits to capture maximum share of revenues from emerging business opportunities. Develop client specific annual account plan through customer insighting along with the key solutions, activities and planned revenue. Incorporate and drive key Wipro initiatives and priorities in the account strategy such as … meetings at client organization to shape their thinking around a potential opportunity. Identify whitespaces and incorporate Wipro ventures through acquisitions and deeply understand the customer demands and accordingly pitch in for new opportunities. Leverage alliances (cloud, digital etc) and external partnerships to identify different areas where joint proposition/ More ❯

Acquiring Enterprise subscribers is a key pillar in our growth strategy, and to do this we need to make the best use of our customer and prospect data. In this role you will be analysing data from a range of sources (including Salesforce CRM & Marketing Cloud, and Google Analytics … with sales and marketing teams to help them identify the best leads and understand the drivers behind new business growth. Working with the Product, customer success and retention teams you will help to identify opportunities to grow customer engagement and drive up- and cross-sell rates. The … more than just another B2B analysis role. You will be working closely with a wide range of stakeholders including; senior leadership, product, sales, marketing, customer success and CRM, as well as peers in the data, insights, research and strategy teams. What we're looking for: We are seeking a More ❯

Acquiring Enterprise subscribers is a key pillar in our growth strategy, and to do this we need to make the best use of our customer and prospect data. In this role you will be analysing data from a range of sources (including Salesforce CRM & Marketing Cloud, and Google Analytics … with sales and marketing teams to help them identify the best leads and understand the drivers behind new business growth. Working with the Product, customer success and retention teams you will help to identify opportunities to grow customer engagement and drive up- and cross-sell rates. The … more than just another B2B analysis role. You will be working closely with a wide range of stakeholders including; senior leadership, product, sales, marketing, customer success and CRM, as well as peers in the data, insights, research and strategy teams. What we're looking for: We are seeking a More ❯

that is redefining how businesses and consumers connect through digital payment solutions. Their mission is to drive transformative change by creating bold, instant, and customer-centric solutions where money is always in motion. With a strong focus on innovation, customer experience, and operational excellence, they offer a unique … market , and bringing bold, creative ideas to life. This is a unique opportunity to shape next-generation loyalty programs and payment features that drive customer engagement, differentiate the brand, and open up new revenue streams. The Role: As a Product Owner, you’ll lead the discovery and development … payment experiences. Working closely with marketing, design, and technical teams, you will gather insights, identify market opportunities, and create products that not only meet customer demands but also set new standards across the industry. You’ll be at the heart of strategic decision-making, responsible for finding untapped opportunities More ❯

Join Marcura as Senior Manager, Customer Success (EMEA) – A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers … for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior Manager, Customer Success (EMEA) Your Day-to-Day Will Involve: We are ShipServ, a forward-thinking B2B software scale-up dedicated to fostering trust within the … professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a More ❯

Join Marcura as Senior Manager, Customer Success (EMEA) – A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers … for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior Manager, Customer Success (EMEA) Your Day-to-Day Will Involve: We are ShipServ, a forward-thinking B2B software scale-up dedicated to fostering trust within the … professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a More ❯

ensuring seamless execution Key responsibilities: Actively participate in the blueprinting sessions to understand the business requirements Lead the technical solution delivery of Dynamics 365 Customer Engagement Fit/Gap Analysis – identify technical solution for gaps Create detailed technical architecture and design documents for customizations, integrations and data migration … knowledge/experience: (Up to 10, Avoid repetition) Excellent documentation and articulation skills Very high Proficiency in Technical and deployment architecture of Dynamics 365 Customer Engagement Very high proficiency in Dynamics 365 CE Configuration and Customization Good Proficiency in Solution architecture and design concepts Good Proficiency in overall … system integrations using Azure integration platform Proficiency in reports development using Power BI, SSRS Good understanding of functional modules such as Sales, Marketing and Customer Service Strong communication skills Ability to work independently Knowledge of SSIS and integration Knowledge of Azure services like Logic Apps and Azure Functions Ability More ❯

Join Marcura as Senior Manager, Customer Success (EMEA) – A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our customers … for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior Manager, Customer Success (EMEA) Your Day-to-Day Will Involve: We are ShipServ, a forward-thinking B2B software scale-up dedicated to fostering trust within the … professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a More ❯

The Team Our Customer Engagement & CRM team is a talented group of marketers delivering millions of post-sign-up communications via Email, SMS, and more. We focus on driving customer lifetime value, creating meaningful contact moments, and solving problems with data-driven strategies. It's a collaborative … innovative, and customer-centric environment. What we're offering you: Flexible hours and summer hours Hybrid working Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Closed for Christmas holidays Work from anywhere for 2 weeks … long-term value for MVF and our customers. This role blends commercial strategy, technical expertise, and creative execution -ideal for someone deeply passionate about customer engagement. Responsibilities Lead and own key CRM workstreams within the Customer Engagement roadmap, with direct impact on commercial performance. Set high standards More ❯

The Team Our Customer Engagement & CRM team is a talented group of marketers delivering millions of post-sign-up communications via Email, SMS, and more. We focus on driving customer lifetime value, creating meaningful contact moments, and solving problems with data-driven strategies. It's a collaborative … innovative, and customer-centric environment. What we're offering you: Flexible hours and summer hours Hybrid working Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Closed for Christmas holidays Work from anywhere for 2 weeks … long-term value for MVF and our customers. This role blends commercial strategy, technical expertise, and creative execution -ideal for someone deeply passionate about customer engagement. Responsibilities Lead and own key CRM workstreams within the Customer Engagement roadmap, with direct impact on commercial performance. Set high standards More ❯

Job Title: Engagement Analyst Contract: 6 Months Location: London Area (2 days per week in office) Engagement Analyst, Partnerships and Technology Delivery The Syndication Engagement Analyst will be responsible for supporting our engagement function, ensuring the success and satisfaction of third-party partners while driving execution … on priority deliverables across the engagement team. Your primary objective will be to support the execution of our engagement strategy with our third-party partners. A successful engagement analyst will collaborate across functions to support delivery of partner facing materials including reports, ways of working and process … develop and execute on solutions that meet clients’ needs and objectives Facilitate team standups to ensure momentum on in-progress workstreams Analyze cross functional engagement touchpoints to identify optimization opportunities and increase collaboration Collaborate with internal teams and syndication partners to prepare reports to track progress across engagement More ❯

site in Northampton) - Full-Time, Fixed Term Contract/Permanent - salary £65k-£75k + package The Role We are working with a leading end customer in the housing sector who are implementing Dynamics 365 Customer Engagement to their UK entities at the moment who are seeking an … CE & Power Platform. The candidate will ideally have pro-code experience including C# to design, develop, and implement solutions within the Microsoft Dynamics 365 Customer Engagement (CE) environment. The ideal candidate will have experience in customizing and extending Dynamics 365 CE using Power Platform, Plugins, and Azure services More ❯

site in Northampton) - Full-Time, Fixed Term Contract/Permanent - salary £65k-£75k + package The Role We are working with a leading end customer in the housing sector who are implementing Dynamics 365 Customer Engagement to their UK entities at the moment who are seeking an … CE & Power Platform. The candidate will ideally have pro-code experience including C# to design, develop, and implement solutions within the Microsoft Dynamics 365 Customer Engagement (CE) environment. The ideal candidate will have experience in customizing and extending Dynamics 365 CE using Power Platform, Plugins, and Azure services More ❯

and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized … requires self-motivation, a high degree of curiosity, an interest in learning, resiliency, persistence, and a results-driven mentality. What You'll Do Drive customer engagement via follow up on inbound qualified leads and with outbound prospecting as needed Use tools such as LinkedIn Navigator, ZoomInfo, 6Sense, and … functional team of Marketing Campaign Managers, Account Executives, Sales Engineers, Client Success Managers, and other stakeholders Maintain meticulous notes and tracking of accounts and engagement, using tools such as Salesforce and Outreach.io Deliver qualified opportunities to the account team for additional qualification and follow up Meet assigned Service Level More ❯

goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a Manager within our Customer Success Engineering team. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our … of success, utilizing data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will also work closely with the customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you'll need to feel confident presenting implementation plans … to all ranges of technical ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer More ❯

directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against … your targets Driving the entire sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of … relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer More ❯

directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against … your targets Driving the entire sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of … relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer More ❯