176 to 200 of 217 Customer Retention Jobs in London

Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success. Key Responsibilities To push further our vision of Enterprise AI, we are looking for a senior leader … demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans. Your primary goal is to lead and empower a team ...

opportunity to lead a large-scale CRM platform migration for a well-established e-commerce business. You'll play a key role in shaping customer communications, data strategy, and lifecycle marketing capabilities as the organisation transitions to a new CRM ecosystem. The Company They are a growing digital business … with a strong e-commerce presence and a focus on customer engagement and retention. As part of a wider CRM transformation programme, they are investing in modern marketing technology and customer lifecycle capabilities. The project involves close collaboration across CRM, data, and technology functions to deliver a seamless ...

Core Product to translate agreed priorities into clear requirements and deliverable plans across one of Moneybox's broadest and most foundational product areas - from customer registration and retention through to the compliance, financial crime, investing platform, key third parties, and operational architecture that underpins everything we build … platform and operational side of change - back-end systems, processes, and workflows, enabling the Product and UX team who own the front-end, customer-facing, and UX requirementsElicit and document requirements from stakeholders across Leadership, Compliance, Legal, and Operations, as well as Engineering through to sign-offMap current-state ...

Relationship Management, and Product & Technology to align client needs with BNY’s commercial strategy and drive successful service outcomes.Help strengthen client confidence and retention by monitoring inquiries, resolving non-routine issues, and escalating critical matters appropriately to minimize disruption and maintain service excellence.Contribute to continuous improvement efforts … client service, operational, or relationship management role within a Prime Brokerage, Collateral Management, Custody, or Liquidity team.A proven track record of client retention and satisfaction, with a strong focus on long-term relationship building and client service delivery.The ability to articulate information clearly and simply to a variety ...

Management, and Product & Technology to align client needs with BNY's commercial strategy and drive successful service outcomes. Help strengthen client confidence and retention by monitoring inquiries, resolving non-routine issues, and escalating critical matters appropriately to minimize disruption and maintain service excellence. Contribute to continuous improvement efforts … client service, operational, or relationship management role within a Prime Brokerage, Collateral Management, Custody, or Liquidity team. A proven track record of client retention and satisfaction, with a strong focus on long-term relationship building and client service delivery. The ability to articulate information clearly and simply ...

stage of its journey. Reporting directly to the CEO, you'll take ownership of everything digital-from ecommerce and website optimisation to social media, customer acquisition and brand growth. Initially, this is a genuinely hands-on role. There isn't a large team waiting for you. You'll roll … this could be exactly what you've been looking for. What you'll be doing You'll take ownership of the entire digital customer journey, including: Growing ecommerce revenue through Shopify. Making the website feel genuinely premium and commercially effective. Owning social media strategy and execution across Instagram, Facebook ...

deliver products that help enterprise customers adopt, manage, and scale Hack The Box across their organisations. You will work cross-functionally with Engineering, Design, Customer Success, Sales, and Product Marketing to solve complex customer problems, drive product strategy, and deliver measurable business impact. Success in this role means … balancing customer needs, technical feasibility, and commercial priorities to build enterprise-grade experiences that accelerate growth and strengthen customer retention. Location &Work Mode: Europe(EoR-EmployeeofRecordthroughDeel)ORAthens,Greece(we'llsupportyourrelocation) If in Athens, Greece: Hybrid (2 days in office) Full time Relocation We offer a 10% relocation bonus ...

market.Develop and execute comprehensive go-to-market plans for new and existing products, ensuring successful adoption and engagement.Conduct market research to understand customer needs, competitive landscapes, and industry trends to inform product development and marketing strategies.Partner with Enablement and Field teams to develop tools, training, and resources that enhance … Ensure consistency across all touchpoints. Collaborate with the broader marketing team to design and execute marketing campaigns that drive product awareness, lead generation, and customer retention.Monitor and report on the effectiveness of product marketing initiatives, using data to optimize strategies and achieve business goals.Work closely with product management, sales ...

data function forward.Day to day the Lead Data Scientist will:Review all of the firms data in order to create new models through; customer attraction, retention, evaluation and failure rate.Asses and build new customer models outside of the credit modelling area.Monitor existing underwriting models and credit ...

across teams, you will help customers achieve their business objectives and overcome challenges. Your role will span strategic planning, executing partner events, and guiding customer workflow discussions.You will collaborate with executives and senior leaders across Sales, Technical Sales, and Partner Optimization teams to design impactful programs that drive measurable … results. These programs equip partners to accelerate enterprise sales by integrating technology-driven workflows that foster long-term customer growth and retention. We seek a strategic thinker who is analytical, adaptable, and adept at managing multiple projects simultaneously. Expertise in Autodesk Construction Cloud within a construction environment is essential ...

against agreed commercial parameters Supporting accurate forecasting and revenue reporting through on time and on budget delivery performance Client satisfaction and long-term retention through delivery excellence Risk containment, escalation management and delivery recovery Leadership, coaching and support for the project and programme management leaders and team Delivery … work Teams operate with clear accountability and ownership Projects convert into long-term relationships, retained revenue and reputation growth Delivery quality directly drives client retention, account growth, referrals and commercial sustainability. Operational excellence is a strategic growth driver. This role also owns containment: in pressured environments, the Delivery ...

/performance against agreed commercial parametersSupporting accurate forecasting and revenue reporting through on time and on budget delivery performanceClient satisfaction and long-term retention through delivery excellenceRisk containment, escalation management and delivery recoveryLeadership, coaching and support for the project and programme management leaders and team Delivery standards, maturity … workTeams operate with clear accountability and ownershipProjects convert into long-term relationships, retained revenue and reputation growth Delivery quality directly drives client retention, account growth, referrals and commercial sustainability. Operational excellence is a strategic growth driver. This role also owns containment: in pressured environments, the Delivery Director creates ...

data function forward. Day to day the Lead Data Scientist will: Review all of the firms data in order to create new models through; customer attraction, retention, evaluation and failure rate. Asses and build new customer models outside of the credit modelling area. Monitor existing underwriting ...

Account Manager, Customer DevelopmentAt Mimecast, we’re not just a cybersecurity company - we’re the trusted partner that organisations worldwide rely on to keep their most critical communications safe. With over two decades of experience, we’ve created a cutting-edge platform that helps businesses secure their email, protect … global company at the forefront of cybersecurity, then Mimecast is where you belong.We're searching for a dynamic SMB Account Manager to join our Customer Development team - the driving force behind building and nurturing relationships with our existing customers. In this role, you’ll work with current Mimecast accounts ...

business that has built a substantial SaaS platform serving the B2B enterprise market. The company is well-funded, operationally mature, and serving a growing customer base across Europe and North America. As the organisation moves toward its next phase-scaling sales infrastructure, expanding into new verticals, and preparing … planning, reporting, and analysis. This is a role that balances operational leadership-managing systems, controls, and a small team-with strategic input into pricing, customer economics, market expansion, and capital allocation decisions. Own financial planning, forecasting, and monthly management reporting with clear commercial narrative Build and maintain financial controls ...

Core Product to translate agreed priorities into clear requirements and deliverable plans across one of Moneybox's broadest and most foundational product areas - from customer registration and retention through to the compliance, financial crime, investing platform, key third parties, and operational architecture that underpins everything we build … platform and operational side of change - back-end systems, processes, and workflows, enabling the Product and UX team who own the front-end, customer-facing, and UX requirements Elicit and document requirements from stakeholders across Leadership, Compliance, Legal, and Operations, as well as Engineering through to sign ...

IDeaS Success Manager (ISM) plays a pivotal role in driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation … doing...Client Relationship Management and Retention• Manage the client relationship post-sale, supporting the implementation team and onboarding process.• Drive client retention through proactive engagement and ongoing support.• Establish trusted, strategic advisor relationships with clients to drive continued value recognition of IDeaS products and services.• Develop tailored ...

software and financial technology solutions.Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power … stage of growth.What you’ll ownFull UK P&L, revenue growth and commercial performance.UK market strategy, priorities, targets and investment decisions.Customer acquisition, activation, retention and revenue growth.Leadership and development of the UK Sales and Account Management organisation.Forecasting, commercial productivity and operating performance.Building a strong leadership team and high ...

OUR MISSIONTo become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.What started as a simple ...

OUR MISSIONTo become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a ...

levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growthIntroduce Gartner services and capabilities to new clients and communicate value to decision makersFacilitate client calls, understand client priorities ...

levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growthIntroduce Gartner services and capabilities to new clients and communicate value to decision makersFacilitate client calls, understand client priorities ...

sales leaders. Your role is to bring structure, measurement and repeatability to that activity without losing the local, relationship-led service that underpins customer retention. Sales Operations * Embed a consistent customer journey covering lead generation, nurture, QBRs, annual client budgets and a 12-month pipeline per account. * Drive … Technology and Finance to productise the group's offering into a standardised, sellable product set. * Own whitespace analysis, pricing and packaging strategy across the customer base. * Build and operate ARR/MRR forecasting, lead generation and order-book systems as the single source of commercial truth. * Personally lead larger ...

work with the regional enablement led to adjust strategies accordingly. Support for Growth & Retention: Assist in new business pitches and client retention efforts by showcasing OMS capabilities. Develop enablement materials, case studies, and success stories that highlight value delivered to clients. Skills and Experience Experience … client enablement, customer success, or training within a technology or data-driven organization. Strong understanding of technology platforms and ability to act as a confident product advocate. Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders. Ability to work collaboratively across functions and manage ...

directly. What You'll Do: As a Senior Account Strategist, you will be managing a portfolio of top accounts among our UK clients. Client retention together with account growth will be your main objectives to continue supporting our strategic plan, in a fast paced environment. You will … plan, forecast and negotiate yearly budgets, along with upselling top new Criteo solutions. Provide top level strategic account management to advertisers to ensure retention and client satisfaction. Negotiate additional budgets along with upselling new products. Develop and maintain strong partnerships with clients at all levels, including C-level. ...