26 to 40 of 40 Customer Retention Jobs in London

design and packaging of standardized industry solutions (e.g., "small logistics vehicle + insurance + charging package"), deliver value propositions and sales scripts; Develop benchmark customer cases, industry white papers, demo sandboxes, and other enablement materials to enhance frontline sales conversion efficiency; Collaborate with regional marketing teams to plan industry … specific activities (online seminars, industry exhibitions, trial programs); Monitor solution adoption rates, customer retention, and NPS, continuously iterate solution content and promotion strategies. ...

sales role and it is not a Service Desk role. It is a strategic service delivery role for a professional who cares about client retention and technical excellence. ...

have direct and visible impact. You'll be working with a business that delivers technically complex, high-quality projects while valuing sustainable growth, client retention, and long-term relationships over turnover for turnover's sake. ...

Customer Success at Windward, you will be the primary architect of the customer journey for a global portfolio of hundreds of enterprise accounts. You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward … Commercial: Energy majors, bunkering, commodity traders, and ship owners. Government: Coast guards, Law Enforcement Agencies (LEA), Customs, and Intelligence organizations. Revenue Accountability: Primary Drive Customer satisfaction, Gross Retention Rate (GRR) and Net Retention Rate (NRR). Identify and act upon expansion opportunities (upsell/cross ...

right time to join - Business Development Manager At this moment in it business history it has built a strong reputation, client retention and expansion is at an all-time high, the existing core clients trust the company and have complete access to Board of Directors, this openness ...

clear, actionable insights that drive commercial value. Analyse large and complex datasets to quantify the impact of marketing investment on key outcomes such as customer acquisition, retention, and engagement. Apply a range of data science techniques - including regression, machine learning, and time-series modelling - to generate insights ...

Data Science projects within the data team, with the idea to work towards people management. You'll play a key part in shaping how customer data informs decision-making at scale. Key Responsibilities Lead and develop a team of data scientists, providing technical guidance and strategic direction. Partner with … senior stakeholders to identify opportunities for data-driven improvement in customer engagement, retention, and product experience. Oversee the design, development, and delivery of advanced analytical models and insights that support business growth. Translate complex data into clear, actionable recommendations that drive commercial impact. Collaborate closely with ...

Campaign Specialist, you will be responsible for the planning, execution, and optimisation of CRM campaigns. You will play a key role in driving customer engagement, retention, and revenue growth. Responsibilities Develop and execute CRM campaigns that align with business objectives and target audience segments. Collaborate with cross ...

diverse geographies. The Impact you will create in the Job: You will manage the entire sales process, starting from generating interest to first customer contact to setting up qualified meetings for the Sales team. You will build a strong pipeline of Sales Qualified Opportunities by penetrating new accounts. Actively … analyze and identify the roadblocks in our customer engagement and retention Follow up on leads and conduct research to identify potential prospects and build relations by initiating communications and doing follow-ups in order to move opportunities through the sales funnel. You will deploy ...

data and AI capabilities. With a mature data platform and strong executive buy-in, they are now focused on embedding advanced AI into both customer-facing products and internal decision-making tools. As a Senior AI Scientist, you’ll play a key role in designing, building and deploying applied … production deployment. You’ll work closely with product, engineering and business teams to ensure AI solutions are practical, scalable and deliver clear commercial and customer impact. Key Responsibilities Leading the development of AI proof-of-concepts and production systems, including LLM-powered assistants and chatbots. Designing and implementing ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. … Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present ...

+ Share Options 🗞️ Industry: Consumer Services 📍 Location: London, Hybrid (2 days/week) Why join? Join a scaled consumer business with strong customer growth, exceptional retention metrics and clear plans to scale significantly over the next 3–5 years. Lead the digital transformation agenda as Head … platform. Key Responsibilities Own the digital experience strategy and roadmap across app and web. Lead 1–2 squads of experienced PMs to improve critical customer journeys at pace. Drive consistent experience design across multiple touchpoints using data and experimentation. Collaborate with Engineering, UX, Data, Operations and Marketing to deliver ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

services including commercial gas and HVAC maintenance, electrical services and building compliance The business has been established for over 30 years with excellent client retention, leading to long term job security Our client has excellent staff retention and is looking for someone honest and reliable … similar role previously We are looking for someone who is honest, professional and reliable with the ability to build good relationships with the customer on site If you fit the above description, please forward a copy of your cv and covering letter to Kerry Hayes ...