26 to 39 of 39 Customer Retention Jobs in London

diverse geographies. The Impact you will create in the Job: You will manage the entire sales process, starting from generating interest to first customer contact to setting up qualified meetings for the Sales team. You will build a strong pipeline of Sales Qualified Opportunities by penetrating new accounts. Actively … analyze and identify the roadblocks in our customer engagement and retention Follow up on leads and conduct research to identify potential prospects and build relations by initiating communications and doing follow-ups in order to move opportunities through the sales funnel. You will deploy ...

responsible for key performance indicators including TCV (below $5M), revenue, contract margin, and client satisfaction, while also playing a vital role in driving client retention and overall account success. Key Accountabilities and Responsibilities: Being Responsible for and owning ALL aspects (both project and run) of CES delivery … Workforce planning, Billability, utilization, compliance, risk governance, etc. Pipeline: Own & win less than $5 million opportunities Client Satisfaction (References, CSAT & NPS) Secondary KPIs Client retention rate Churn management Champion talent management by fostering development and engagement through coaching, mentoring, recognition, and succession planning Essential Skills/Qualifications/ ...

Trusts (MATs), ensuring HubSpot is clean, efficient and genuinely driving better commercial outcomes.This isn’t just admin. You’ll gain exposure to sales pipelines, customer lifecycle, and retention - continuing to build the foundations of a great career in Revenue Operations. What you’ll be doing … administration (users, permissions, setup) Keep CRM data clean, structured and reliable across school and MAT accounts Support workflows and automation that improve sales and customer success efficiency Help manage pipelines for new school acquisition and trust-level deals Build reports and dashboards to track performance and engagement Support onboarding ...

About Ace Waves Ace Waves is an AI-native customer service platform built for enterprise. We don't rip and replace helpdesks, we deploy a workforce of AI Customer Support agents, replacing the repetitive human work, not the systems. Our multi-agent orchestration engine trains AI agents … under a minute. We have hit 84% automation within two weeks of deployment, cut costs by 40%, and saw a 15% improvement in customer retention. We deliver enterprise clients reductions in cost-per-ticket, significant deflection rates, and measurable CSAT improvement. The problem we solve for them is real ...

ALS Recruiting is working with one of the UK's leading and most forward-thinking logistics powerhouses. We are exclusively seeking a high-performing Business Development Manager to spearhead market penetration and drive new revenue ...

client interactions. Analyse market trends and competitor activities to inform strategic decisions. Provide regular reports and insights to senior management on sales performance. Customer Experience & Brand Loyalty: Develop initiatives to improve customer satisfaction and retention. Ensure a consistent and positive brand experience across all client touchpoints. The role ...

client interactions. Analyse market trends and competitor activities to inform strategic decisions. Provide regular reports and insights to senior management on sales performance. Customer Experience & Brand Loyalty: Develop initiatives to improve customer satisfaction and retention. Ensure a consistent and positive brand experience across all client touchpoints. The role ...

scalable solutions. Role & Responsibilities Lead the end to end setup and management of Salesforce Marketing Cloud across multiple different business functions. Build and optimise customer journeys using Journey Builder , Automation Studio , Email Studio , Mobile Studio , and other SFMC modules. Deliver highly targeted, automated marketing campaigns that support customer engagement, retention, and conversion goals Develop personalised and dynamic content using AMPscript , HTML/CSS , and segmentation logic Monitor performance metrics, generate insights, and deliver recommendations for continuous improvement. Provide technical guidance on platform utilisation, best practices, governance, and optimisation opportunities. Ensure compliance with GDPR and data ...

Technical Account Manager London (Hybrid) £55,000 – £65,000 per annum (Dep Exp) + Bonus Technical Account Manager or Customer Success Manager or 2nd Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery … sales role and it is not a Service Desk role. It is a strategic service delivery role for a professional who cares about client retention and technical excellence. Please Google "Facilities Management Recruitment" for all our vacancies ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Manager - Technical Account Manager London (Hybrid) £55,000 – £65,000 per annum (Dep Exp) + Bonus IT Service Manager OR Technical Account Manager or Customer Success Manager or 2nd Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between … sales role and it is not a Service Desk role. It is a strategic service delivery role for a professional who cares about client retention and technical excellence. Please Google "Facilities Management Recruitment" for all our vacancies ...

strategy and marketing automation ecosystem. Key Duties Define and run a proactive commercial CRM contact strategy in partnership with the promotions team. Build comprehensive customer profiles to enable targeted marketing segmentation and a single customer view. Manage the B2B lifecycle strategically, using automation to prompt sales teams with … changes in straightforward language. Skills & Experience Experience in a commercial CRM or lifecycle marketing role. Experienced in using Salesforce to drive revenue growth or customer retention. Experience working with commercial teams to translate business goals into data-driven campaigns. Strong knowledge of customer profiling, segmentation, and behavioural targeting. ...