26 to 50 of 67 Customer Retention Jobs in London

targets Managing the day-to-day relationship with customers, ensuring regular face to face on-site visits where appropriate, delivering exceptional service and maximising customer retention Escalating client issues through our resolution process and ensuring they are resolved Delivering revenue growth within each account from cross selling … audits and supporting training Supporting the Sales Operations Team with the preparation of proposals, tenders and statements of work Maintaining accurate records of all customer activity within our CRM system and in other formats as required Supporting the sales team with attendance at conferences and exhibitions. Responsibilities & Experience Develop … and implement retention strategies Knowledge and experience of Healthcare IT sales Knowledge of PACS & RIS Prepare operational and financial department reports Directly coordinate strategic plans and have a commercial mindset Marketing initiatives to maximise exposure and profitability 5+ years' of experience in a similar role Strong leadership skills. more »

new business opportunities through prospecting, networking, and relationship building with key decision-makers. Build and maintain strong relationships with existing clients to drive client retention and upsell additional services. Collaborate closely with internal teams, including data analysts, consultants, and project managers, to develop tailored solutions that meet clients more »

Chief Data Officers and senior management teams. From initial data consultancy services to evolving into multiyear data managed service relationships, our impressive 98% client retention rate underscores our commitment to excellence. The team combines consultancy & services led Enterprise sales and pre sales talent supported by an experienced executive more »

content manager and team, develop and implement link building strategies focused on achieving organic reach and SEO KPIs Maintaining the agency's high client retention rate by developing and fostering long lasting client relationships Working alongside SEO Head to expand the project base revenue to a retainer base more »

years, that has consistently paid over 100% bonus by working as a team, developing their people, delivering expert service that results in high client retention and competing against much larger firms in the industry. In the business, you can grow you career through increased technical knowledge, ability to more »

Lead to generate revenue and drive growth for the business across the entire UK territory. You will maintain and develop client relationships to ensure customer retention and acquisition of new logos. The ideal candidate will have a proven track record in driving sales and upgrading IAM programs … UK territory ensuring their success and growth. Key Responsibilities of Senior IAM Sales Lead: Identify targeted sales opportunities among existing and prospective clients Assess customer needs and implement strategies that accelerate the closing of deals and drive adoption with current and new customers. Assist in pricing IAM projects Forge more »

you have an established network and bring experience in guiding large enterprises through IAM Solutions. You will maintain and develop client relationships to ensure customer retention and acquisition of new logos. The ideal candidate will have a proven track record in driving sales and upgrading IAM programs … senior individual sales contributor in this position. Key Responsibilities of Senior IAM Sales Lead: Identify targeted sales opportunities among existing and prospective clients Assess customer needs and implement strategies that accelerate the closing of deals and drive adoption with current and new customers. Act as a brand ambassador and more »

to add value Experience in delivering presentations to clients and effectively managing external stakeholder relationships, with a strong emphasis on strategies aimed at client retention and satisfaction Demonstrated proficiency in both written and verbal communication, effectively articulating complex ideas clearly and concisely to diverse audiences, both internally within more »

and visual brand, for their SaaS company. You’ll be the sole designer, working with the marketing team to produce web pages, which impact customer retention. They want someone who can elevate their website and visual identity to 'good' to 'outstanding'. Ideally working in-house or working for more »

piece of technology that allows for spend across a wide variety of alternatives including publisher sites. What does the role entail? Own all client retention and the growth strategy to continue to drive excellent results for brands. Manage and lead a growing team, being the lead across all more »

and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies. Whom we are looking for: A customer centric and data-driven CRM Executive to support our digital and marketing team. What you’ll do: You will play a key role in … driving the CRM strategy, working closely with collaborators from other departments to create a truly connected customer experience across all channels. What success looks like: You will champion a best-in-class CRM program that continues to grow our customer base while increasing brand loyalty of existing customers … ultimately resulting in strong customer retention. We evaluate each team member based on our three company values: entrepreneurial mindset, caring collaboration, determination to succeed. Why you are a great fit : You have an entrepreneurial mindset and are naturally curious; an agile team player who is able to cultivate and more »

Title: Senior Building Performance Manager [Customer Success] Reports to : Head of Customer Success Location: Remote - London, UK based, Full-Time Bueno is a global company headquartered in Australia. This role will require work flexibility to coordinate across time zones. In your application please include your resume. Cover letters … deep building performance expertise with excellent client management skills to build our SaaS and service business in the EU. The Senior Building Performance Manager [Customer Success] will work closely with the UK Country Manager and Bueno’s cross-functional teams across the world to support our B2B clients, including … repeatable expansion of Bueno in new markets Role-Specific Client Satisfaction - Ensure our satisfaction metrics (e.g. NPS) stay above historical and industry averages. Client Retention - Maintain our target Net Revenue Retention (NRR) by providing exceptional support and driving product adoption. Client Growth - Grow our target NRR more »

the most value to the business and how to visualise these insights using Looker Studio. Your expertise will support the optimisation of sales, enhance customer engagement, and elevate the overall brand experience. This role does not require building a data technology or developing a data strategy from scratch; instead … teams to identify and monitor key performance indicators (KPIs). Generate actionable insights and recommendations to drive sales growth, optimise inventory management, and enhance customer acquisition and retention efforts. Create and maintain consumer profiles and segmentation models to support personalised marketing campaigns and product development strategies. Ensure more »

fastest large Tech services company globally. CRM Executive - We are looking for a CRM Executive who will help us implement CRM strategies that enhance customer acquisition, retention, satisfaction, and lifetime value. This role may be an ideal fit for a CRM Assistant/Junior Executive presently working more »

genders) to lead our sales efforts in the EMEA market. In this position, you will be responsible for driving revenue growth and building strong customer relationships across the region and align with our global sales team. The ideal candidate has a proven track record ideally in direct sales, strong … company's overall sales objectives Identify key market segments, target accounts, and sales opportunities to maximize revenue growth Analyze market trends, competitive landscape, and customer needs to drive strategic sales initiatives Hire, train, and mentor a high-performing sales team capable of achieving revenue targets Align closely with our … customers, providing strategic guidance and demonstrating the value proposition of our products and services Collaborate closely with marketing, product, and operations teams to drive customer acquisition, retention, and satisfaction +10years of progressive experience in direct sales, preferably within software industry Degree in business information technology, applied computer more »

and take ownership to build new products and services in an exciting setting. The Subscription Engineering team is responsible for the systems that power customer acquisition, retention and payments and as such plays a key role in the success of TIDAL. The team works tightly with other more »

Senior Customer Success Manager EMEA Please only apply if you are a candidate who is based in the UK and can speak professional/fluent/native German. The role will be focused on Enterprise customers/accounts all across Europe but will have a particular density across the … DACH. We are recruiting for a Senior Customer Success opening for a VC-backed ($220m) MarTech vendor in the CDP/Customer Engagement space. The role would be responsible for an Enterprise portfolio of 10-15 accounts across the EU with a strong focus on DACH (fluency in … issues Conduct regular client check-ins and provide QBRs to ensure clients are receiving value from our products and services Develop and implement client retention strategies to ensure long-term partnerships Conduct client satisfaction surveys and analyze feedback to improve the customers experience Project manage different projects concurrently. more »

our clients, engaging them from the start of the commercial relationship through client visits, energetic feedback, and focusing heavily on client satisfaction Provide excellent customer experience to Argus customers from smooth on-boarding to resolving queries within the desired service level agreement; Utilise the CRM, to track accounts throughout … drive growth and protect revenues; Accurately maintain customer, user records and client engagement activity efficiently; Participate in client engagement initiatives to increase client retention and account penetration; Travel as required within the region Gather competitor intelligence; Be the client advocate when Argus is designing new products, engaging … increase awareness of Argus platforms and content. Key Responsibilities Understanding customers By understanding the themes in the markets, a range of industry types and customer personas and how they operate in their markets, you ll know the challenges they face and can help shape the go-to-market approach more »

and operational challenges and provide expert recommendations through workshops and data analysis. Analyse research and data to identify trends and opportunities for revenue growth, customer acquisition, and retention. Prepare client-facing reports and deliver presentations to senior management, effectively communicating key findings and recommendations. Contribute to business development efforts … results Proven experience devising and implementing data growth strategies (acquisition, retention, subscription upsell etc.) Experience in designing and implementing email automations and customer journeys to drive increases in engagement or revenue generation Experience constructing and presenting easily-digestible reports on campaign activity, with recommendations on future enhancements more »

based in West London. My client is looking for a Business Analyst to play a key role in supporting their continued growth and both customer experience. In this role you will enjoy a great work life-balance as well as meaningful work. Working within the IT & Digital team you … CRM) liaising with multiple stakeholders – driving continuous improvement across various processes and services. Key Responsibilities: Develop effective working relationships with internal users to enhance customer experience and retention. Work with the IT & Digital team and external consultants on new CRM capabilities (working with Microsoft Dynamics CRM). Provide training … and support on the CRM system and best practices for customer relationship management. Analyse data to identify trends and opportunities to improve customer engagement and business performance. Present insights to stakeholders and secure support for process improvements. Support internal communications, planning, design, and user training for change initiatives. more »

business to business portfolio of brands. As a sales executive you will develop and execute the subscriptions sales strategy, ensuring your sales efforts drive customer acquisition, retention, and revenues to exceed targets and create long-term value. You will generate revenue from new business, renewals and win more »

Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are central more »

CRM strategy built for longevity, in line with the company s brand goals. You'll play an integral part in getting to know our customer to elevate, shape and personalise their LK Bennett experience. You ll have a strong focus on maximising customer acquisition and retention … of ESP platform. Experience in Loyalty is a bonus. Excellent analytical skills with the ability to interpret data to deliver change and measurable results. Customer centric approach a solid understanding of audience segmentation and lifecycle. Must be confident in collaborating, presenting and leading conversations across the business. A challenger more »

strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … opportunities. Present and demonstrate CCS Media s product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and professional manner. Reporting and … sales reports and forecasts for management. Analyse sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills & Experience more »