26 to 50 of 120 Customer Retention Jobs in London

for our clients, ensuring they derive maximum value from our products/services. Your role will involve building strong relationships, understanding client needs, and facilitating successful outcomes to drive customer satisfaction and retention. Role Description The Client Success Manager will report to the Client Success Director and work closely with the client leadership team to ensure optimal delivery and More ❯

a talented team of four (2x Account Directors, 2x Senior Account Managers), you will create a high-performance environment that delivers both new business wins and strong enterprise client retention . Key Responsibilities Own and optimise the full sales lifecycle, from lead generation to deal close. Build, coach, and inspire a high-performing sales team. Drive enterprise sales More ❯

a talented team of four (2x Account Directors, 2x Senior Account Managers), you will create a high-performance environment that delivers both new business wins and strong enterprise client retention . Key Responsibilities Own and optimise the full sales lifecycle, from lead generation to deal close. Build, coach, and inspire a high-performing sales team. Drive enterprise sales More ❯

a talented team of four (2x Account Directors, 2x Senior Account Managers), you will create a high-performance environment that delivers both new business wins and strong enterprise client retention . Key Responsibilities Own and optimise the full sales lifecycle, from lead generation to deal close. Build, coach, and inspire a high-performing sales team. Drive enterprise sales More ❯

a talented team of four (2x Account Directors, 2x Senior Account Managers), you will create a high-performance environment that delivers both new business wins and strong enterprise client retention . Key Responsibilities Own and optimise the full sales lifecycle, from lead generation to deal close. Build, coach, and inspire a high-performing sales team. Drive enterprise sales More ❯

Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customer retention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now … client businesses, and the wider retail market Utilise an established network to build and maintain key account relationships The Successful Candidate 10+ years experience in strategic account management or customer success of renewals experience is required Must have experience working on enterprise-level renewals Experience managing the full renewals process is essential Must be from a MarTech, eCommerce, or More ❯

Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customer retention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now … client businesses, and the wider retail market Utilise an established network to build and maintain key account relationships The Successful Candidate 10+ years experience in strategic account management or customer success of renewals experience is required Must have experience working on enterprise-level renewals Experience managing the full renewals process is essential Must be from a MarTech, eCommerce, or More ❯

Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customer retention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now … client businesses, and the wider retail market Utilise an established network to build and maintain key account relationships The Successful Candidate 10+ years experience in strategic account management or customer success of renewals experience is required Must have experience working on enterprise-level renewals Experience managing the full renewals process is essential Must be from a MarTech, eCommerce, or More ❯

Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customer retention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now … client businesses, and the wider retail market Utilise an established network to build and maintain key account relationships The Successful Candidate 10+ years experience in strategic account management or customer success of renewals experience is required Must have experience working on enterprise-level renewals Experience managing the full renewals process is essential Must be from a MarTech, eCommerce, or More ❯

Head of Customer Operations Location : UK, Fully Remote Contract : Permanent, Full-Time Salary : £80,000 About the Head of Customer Operations role: Nobul is excited to be partnering with an award-winning SaaS company, who are currently recruiting for a Head of Customer Operations to join their team. This is a crucial leadership role, focused on building … functions that will be essential to our next phase of growth. As a senior leader reporting directly to the CEO, you will be responsible for two business critical functions: Customer Onboarding and Customer Support. They are looking for an inspiring leader who thrives on turning operational challenges into structured, high-performing systems and is motivated by building the … foundation for customer loyalty and retention. What youll do as the Head of Customer Operations: Develop and own the strategic vision for the Onboarding and Customer Support teams. Lead, mentor, and inspire a team of 11 dedicated professionals, fostering a culture of accountability, continuous improvement, and client-first problem solving. Analyse and re-engineer current workflows to More ❯

Head of Customer Operations Location : UK, Fully Remote Contract : Permanent, Full-Time Salary : £80,000 About the Head of Customer Operations role: Nobul is excited to be partnering with an award-winning SaaS company, who are currently recruiting for a Head of Customer Operations to join their team. This is a crucial leadership role, focused on building … functions that will be essential to our next phase of growth. As a senior leader reporting directly to the CEO, you will be responsible for two business critical functions: Customer Onboarding and Customer Support. They are looking for an inspiring leader who thrives on turning operational challenges into structured, high-performing systems and is motivated by building the … foundation for customer loyalty and retention. What you’ll do as the Head of Customer Operations: Develop and own the strategic vision for the Onboarding and Customer Support teams. Lead, mentor, and inspire a team of 11 dedicated professionals, fostering a culture of accountability, continuous improvement, and client-first problem solving. Analyse and re-engineer current workflows More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯

month, fixed-term role is designed to support ongoing improvements in platform management, data integrity, and client service processes. The Client Services Team ensure a high level of client retention and deliver best-in-class client service to over 120 international clients investing primarily in PATRIZIA's suite of discretionary pooled funds. The Client Services team sits within More ❯

to 3 days a week at the companys offices, near to Twickenham/Teddington in Southwest London. This is a client focused role and pivotal to long-term customer success and retention. You will be responsible for the on-time renewal of annual support contracts, tracking timelines and liaising with stakeholders. Onboarding new customers and partners, ensuring a smooth More ❯

Job Title Customer Success Manager – UK Location London, United Kingdom Reports to Senior VP - London Salary Competitive We are seeking a Customer Success Manage r based in the U K to drive customer satisfaction, retention, and growth. In this role, you will act as a trusted advisor to our clients, ensuring they maximize the value … understanding their needs and business goals Drive product adoption and ensure customers achieve success with thei r CLM softwa re. Provide strategic guidance, training, and best practices to enhance customer experience. Identify upsell and expansion opportunities in collaboration with Sales Act as the voice of the customer, liaising with internal teams to improve product and service offerings Requirement … Proven experience in Customer Success, Account Management, or a similar client-facing r ole with in S aaS (required). Experience wi th Contract Lifecycle Management (CLM) softw are (required). Strong communication and problem-solving skills. Ability to manage multiple accounts and build long-term client relationships Knowing an additional language is a plus Company Information Integreon is More ❯

Role We’re seeking a motivated Account Manager to join a leading global Internet services provider within the telecommunications and data networking industry. This role focuses on managing existing customer accounts, driving retention, and identifying new business opportunities in the IP Transit and Internet connectivity space. You’ll be part of a fast-paced, international team responsible … for helping enterprise and carrier clients connect to one of the most advanced global networks in the world. Key Responsibilities Manage and grow a portfolio of existing customer accounts. Track, report, and achieve activity against assigned sales quota. Drive customer and revenue retention while identifying upsell and cross-sell opportunities. Collaborate with internal technical and commercial … teams to provide competitive solutions. Present new products and services to existing customers and prospects. Support new product rollouts and engage in customer meetings locally and internationally. Work flexibly across multiple time zones when needed. Qualifications Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or related field (or equivalent experience). Minimum 2 years of experience in telecommunications More ❯

Role We’re seeking a motivated Account Manager to join a leading global Internet services provider within the telecommunications and data networking industry. This role focuses on managing existing customer accounts, driving retention, and identifying new business opportunities in the IP Transit and Internet connectivity space. You’ll be part of a fast-paced, international team responsible … for helping enterprise and carrier clients connect to one of the most advanced global networks in the world. Key Responsibilities Manage and grow a portfolio of existing customer accounts. Track, report, and achieve activity against assigned sales quota. Drive customer and revenue retention while identifying upsell and cross-sell opportunities. Collaborate with internal technical and commercial … teams to provide competitive solutions. Present new products and services to existing customers and prospects. Support new product rollouts and engage in customer meetings locally and internationally. Work flexibly across multiple time zones when needed. Qualifications Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or related field (or equivalent experience). Minimum 2 years of experience in telecommunications More ❯

Role We’re seeking a motivated Account Manager to join a leading global Internet services provider within the telecommunications and data networking industry. This role focuses on managing existing customer accounts, driving retention, and identifying new business opportunities in the IP Transit and Internet connectivity space. You’ll be part of a fast-paced, international team responsible … for helping enterprise and carrier clients connect to one of the most advanced global networks in the world. Key Responsibilities Manage and grow a portfolio of existing customer accounts. Track, report, and achieve activity against assigned sales quota. Drive customer and revenue retention while identifying upsell and cross-sell opportunities. Collaborate with internal technical and commercial … teams to provide competitive solutions. Present new products and services to existing customers and prospects. Support new product rollouts and engage in customer meetings locally and internationally. Work flexibly across multiple time zones when needed. Qualifications Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or related field (or equivalent experience). Minimum 2 years of experience in telecommunications More ❯

Role We’re seeking a motivated Account Manager to join a leading global Internet services provider within the telecommunications and data networking industry. This role focuses on managing existing customer accounts, driving retention, and identifying new business opportunities in the IP Transit and Internet connectivity space. You’ll be part of a fast-paced, international team responsible … for helping enterprise and carrier clients connect to one of the most advanced global networks in the world. Key Responsibilities Manage and grow a portfolio of existing customer accounts. Track, report, and achieve activity against assigned sales quota. Drive customer and revenue retention while identifying upsell and cross-sell opportunities. Collaborate with internal technical and commercial … teams to provide competitive solutions. Present new products and services to existing customers and prospects. Support new product rollouts and engage in customer meetings locally and internationally. Work flexibly across multiple time zones when needed. Qualifications Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or related field (or equivalent experience). Minimum 2 years of experience in telecommunications More ❯

support from our world-class team of industry experts. Sound like Relo Metrics could be a good fit for you? Check out our Careers page to learn more! Sr Customer Success Manager This full-time position requires a proactive, experienced, client-facing professional that possesses a demonstrated ability to successfully deliver on Relo Metrics and client goals. This is … a hybrid role with the expectation to work in our London office 2 - 3 days a week. At Relo Metrics, the Customer Success team's key focus is to help our clients achieve their business goals and ensure they recognize ongoing value from their investment in our products. We understand our clients' businesses and establish relationships with key stakeholders … client organization to earn trust as thought leaders. The Senior Customer Success Manager will be responsible for managing a portfolio of Enterprise and SMB clients, delivering strong client retention and upsell. Your strategic account management will enable product optimization and provide thought leadership and industry best practices. You have a strong passion for sports, previous hands-on More ❯

London Salary - competitive based on experience In this role, you will manage the resolution and communication with the client in a manner that delivers an excellent service resulting client retention and growth. Objectives for Role Own, Update and Progress tickets so the client is confident their issue will be investigated and actioned. Responsible for meeting agreed Key Performance More ❯

evolution where your input will have direct and visible impact. You'll be working with a business that delivers technically complex, high-quality projects while valuing sustainable growth, client retention, and long-term relationships over turnover for turnover's sake. More ❯