Serve as a player-coach for a team of Strategic Customer Success Managers and Renewal Managers, collaborating with cross-functional partners. Foster a collaborative, customer-centric culture within Fireblocks and across teams to achieve customer success outcomes. Account Management Strategy and Planning: Develop and execute value-oriented strategies for top More ❯
the customer lifecycle, you navigate it seamlessly. Your ability to manage and influence through persuasion, negotiation, and consensus building sets you apart. As a customer-centric and proactive team player, you bring an empathy that drives customer loyalty and adoption. Exceptional follow-through characterizes your ability to handle simultaneous and More ❯
Development: Recruit, hire, onboard, train, mentor, and manage performance for a new team of high-caliber CSMs focused on growth targets. Foster a collaborative, results-driven, and customer-centric team culture. Growth Strategy & Execution: Design, implement, and refine the customer success strategy specifically aimed at increasing NRR, driving renewal uplifts, and generating expansion More ❯
so clients better understand their customers and how to activate them for marketing use cases. During client projects you will lead cross functional teams to promote a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key Responsibilities: Oversee the More ❯
of market-leading insurance products and underwriting practices. You will play a pivotal role in evolving Zego's underwriting operations, bringing technical expertise, analytical rigour, and a customer-centric approach to our product strategy. This role is central to scaling our underwriting capability across motor insurance segments through automation, data-led decision-making, and continuous improvement. … and monitor underwriting criteria to optimise quotability and minimise risk exposure. Proactively make recommendations for product improvements. Drive innovation in underwriting operations Uphold principles of fairness and customer-centricity (e.g., Consumer Duty, Fair Value). Interpret data and technical information to support business decisions. What you will need to be successful Numerical: Proficient in advanced data More ❯
Amazon is the most customer-centric company. In light of this, the company offers our most engaged customers - sellers/vendors (and not only) - the highest level of services, encouraging them to participate in growing their businesses on Amazon. Amazon Vendor Services (AVS), in partnership with Retail Business Services (RBS), is a paid B2B service that … key Vendors partner with Amazon. The Vendor Consultant (VC) will help shape and deliver strategies for managing key metric pillars for Amazon AVS vendors. Soft Skills: Bright, customer-centric, driven, and creative. The Vendor Consultant will interface internally with leaders from RBS, Retail, and Vendor Services teams and will be responsible for certain aspects of the More ❯
and iterating for continuous improvement. A desire and ability to make an impact, shown by a track record of delivering products/features with significant positive outcomes. Customer-centric attitude. You create amazing user experiences and understand continuous discovery, regularly engaging with users, gathering feedback, and validating assumptions. Naturally analytical and fluent in data storytelling, experimentation … and analysis. Appreciation for customer-centric design and best-in-class UX. Passion for product management and a drive to improve ways of working. Naturally collaborative with humility. Curious mindset and ability to quickly develop domain knowledge. Exceptional verbal and written communication skills, clearly communicating with technical and non-technical stakeholders. Comfortable with ambiguity and able More ❯
communication skills Experience delivering IT projects, ideally infrastructure-focused Working knowledge of networking (WAN/LAN) and end-user computing Analytical, strategic thinker with a proactive and customer-centric mindset Comfortable managing multiple projects and navigating ambiguity Skilled in documentation, process improvement, and cross-functional collaboration What to expect • We commit to replying to all applications … communication skills Experience delivering IT projects, ideally infrastructure-focused Working knowledge of networking (WAN/LAN) and end-user computing Analytical, strategic thinker with a proactive and customer-centric mindset Comfortable managing multiple projects and navigating ambiguity Skilled in documentation, process improvement, and cross-functional collaboration What to expect • We commit to replying to all applications More ❯
and track key performance indicators (KPIs) to measure the effectiveness of marketing programs and initiatives. Utilize data-driven insights to drive continuous improvement and achieve measurable results. Customer-Centric Approach : Develop and implement marketing strategies that prioritize customer needs and behaviors, ensuring that all initiatives are customer-centric and More ❯
customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target More ❯
customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target More ❯
II. Proficiency in written and verbal English is essential. The candidate will conduct quality audits, recommend corrections to Amazon's retail catalog, and use human judgment for customer-centric decisions. Key skills include qualitative and quantitative analysis, communication, attention to detail, and a commitment to excellence. Key job responsibilities Lead content audits following established processes and More ❯
software. Strong technical understanding of APIs, authentication, data pipelines, and integration architectures. Experience working with or integrating ERP, custody, or financial infrastructure platforms is a strong plus. Customer-centric and discovery-driven mindset; strong advocate for customer success and solving real-world pain points. Skilled in agile development methodologies, with a hands-on More ❯
ensuring proactive communication and timely delivery. You will have: 5+ years of experience in technical account management, infrastructure operations, or data-center/OEM management roles. A customer-centric mindset, strong sense of ownership, and a proactive approach to problem-solving. Exceptional communication and interpersonal skills, with the ability to align stakeholders across a variety of More ❯
Actively seek feedback from key stakeholders, including field leadership, to drive continuous improvement. Be a visible and vocal role model across the wider business for Amazon's customer-centric culture, championing/Seller's needs and using data and technology to anticipate and exceed them. A successful candidate will also demonstrate: High attention to detail including More ❯
analysis for process simplification and process improvement projects from initiation to implementation Collaborate with stakeholders to define and document business needs Analyse complex processes and propose effective, customer-centric solutions Support programme governance, risk management, and benefits realisation What We're Looking For: Proven experience in business analysis in regulated environments Strong understanding of business process More ❯
Job ID: Amazon EU SARL (UK Branch) This role is for a fixed-term duration until end of May 2026. Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers what they want - low prices, vast selection, and convenience - Amazon More ❯
tech devices for cash to Back Market's network of refurbishers (the sellers), fueling the circular economy by easing the sourcing of tech devices while providing a customer-centric solution preventing the accumulation of e-waste in our landfills (or drawers). As a Senior Data Analyst, you will be guiding senior stakeholders and the wider More ❯
focus: driving growth by attracting new consumers to Remitly, converting them into active customers, and increasing their long-term engagement. This is a unique opportunity for a customer-centric product leader who combines sharp product intuition and analytical depth to drive our business forward while delivering meaningful impact for millions of customers around the world. You More ❯
decision-making Predict trends within customer segments and apply deep knowledge of how value is perceived across different market segments Drive customer-centric product development through hypothesis-driven evaluation strategies from the customer challenges that matter Develop, manage and recruit a team of product managers, taking direct More ❯
levels of expertise. Professionalism and Customer Focus: You maintain a high level of professionalism and composure even in stressful situations. You have a strong customer-centric approach and are adept at managing customer expectations effectively, ensuring a positive support experience. Bonus Points Cloud Platform Experience: Experience working with and supporting More ❯
the sole provider of Salesforce DevOps rooted in true DevOps best practices, we're looking for a passionate individual who can translate complex technical features into compelling customer-centric stories, drive strategic product launches, and ultimately, accelerate our market leadership. We are particularly interested in candidates who have experience working with a diverse collection of products More ❯
and also pre and post read related actions. Check out this video to learn more about the Kindle team: Amazon Business (AB) Aims to become the most customer-centric provider of products and procurement services for business, government, and industry in the world. We're off to a big start. After launching in 2015 in the More ❯
Leadership skills to lead and mentor teams. Experience with hiring and building project teams. Excellent verbal and written communication skills. Exceptional organizational skills. Strong problem-solving skills. Customer-centric approach. Familiarity with Agile methodologies and tools like Jira, Trello, or Asana. Knowledge of e-commerce terms and configurations (preferred). Business fluency in English. Ability to More ❯
or comparable relevant experience. Qualification in computing at intermediate diploma or above level or equivalent expertise and experience. Evidence of continuing professional development. Provide services with a customer-centric approach and implement improvements while managing service demands and tight deadlines. Knowledge of how Oracle EPM processes and interfaces work. Experience in systems administration for Planning, Forecasting More ❯
