101 to 125 of 255 Incident Management Jobs in London

them in comprehending and dealing with that threat. Key Responsibilities: • Oversee and coordinate cyber security incidents for our clients • Conduct digital forensics on pertinent incident data (disk, volatile memory, network packets, log files). • Keep an updated perspective of the cyber threat environment and be capable of advising clients … communication abilities. Desirables: A current government security clearance (SC/DV) or willingness to acquire such a clearance will be seen as an advantage. Incident management certifications such as: CREST certified incident manager (CCIM) GIAC Certified Incident Handler (GCIH) Degree level qualified, MSc in Information Security More ❯

Delivery Manager, you'll oversee the day-to-day operations of multi-streamed delivery across ongoing support, BAU maintenance, and continuous optimisation initiatives. From incident triage to sprint planning, release management to roadmap evolution, you’ll be the heartbeat of delivery—ensuring every touchpoint exceeds expectations. Working across … help shape how DCX delivers long-term value, innovation, and measurable impact for our clients. What you'll bring Service Leadership Own delivery across incident management, BAU support, and experimentation programmes Manage concurrent workstreams, sprint cycles, UAT phases, and release calendars Lead service meetings, reports, and performance updates … manage test-and-learn cycles, aligning with UX, dev, and analytics teams Turn data into action, and action into high-impact improvements Commercial & Resource Management Manage budgets, utilisation, and resourcing for support and enhancement activity Track scope boundaries and facilitate change control when required Agile Delivery Align sprint planning More ❯

produce Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI Orchestration - Deliver solutions to orchestrate the deployment, management scaling and networking of containers Workload Automation - Create solutions to automate the scheduling and scaling of application workloads Cloud Management - Skilled in the … design, deployment and management of Public or Private Cloud environments Configuration Management - Practice good configuration and source code control of all artefacts Human skills: Working in a multi-disciplined team DevOps engineers need to have great communication skills. Problem Solving - The DevOps engineer is often the first port … high level understanding of application development technology to enable them to build and deploy Databases - Should be able to deploy and maintain different database management systems and understand enough to fault find issues Legacy Infrastructures - Not all projects will use modern technology exclusively, some may deploy to or integrate More ❯

produce. Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI. Orchestration - Deliver solutions to orchestrate the deployment, management scaling and networking of containers. Workload Automation - Create solutions to automate the scheduling and scaling of application workloads. Cloud Management - Skilled in the … design, deployment and management of Public or Private Cloud environments. Configuration Management - Practice good configuration and source code control of all artefacts. Human skills : Working in a multi-disciplined team, DevOps engineers need to have great communication skills. Problem Solving - The DevOps engineer is often the first port … high-level understanding of application development technology to enable them to build and deploy. Databases - Should be able to deploy and maintain different database management systems and understand enough to fault find issues. Legacy Infrastructures - Not all projects will use modern technology exclusively; some may deploy to or integrate More ❯

of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and … to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within … optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident More ❯

Software Engineering Manager, SRE, Cloud Incident Response corporate_fare Google place London, UK Apply Bachelor's degree or equivalent practical experience. Minimum of 3 years in a technical leadership role overseeing projects, including 2 years in people management, supervision, or team leadership roles. Experience with Cloud Services, Telemetry … Systems, and Incident Response. Ability to work non-standard hours in an on-call rotation. Preferred qualifications: Master's degree or PhD in Computer Science or a related technical field. Experience in a customer-focused role or as a Cloud Customer. Ability to work across organizational boundaries. About the … distributed computing, large-scale system design, networking, security, data compression, and UI design. You will guide teams operating at scale and speed. The Cloud Incident Response team aims to provide a dependable experience for GCP customers by responding to and mitigating major incidents across GCP. Your role involves working More ❯

Delivery Manager, you'll oversee the day-to-day operations of multi-streamed delivery across ongoing support, BAU maintenance, and continuous optimisation initiatives. From incident triage to sprint planning, release management to roadmap evolution, you’ll be the heartbeat of delivery—ensuring every touchpoint exceeds expectations. Working across … help shape how DCX delivers long-term value, innovation, and measurable impact for our clients. What you'll bring Service Leadership Own delivery across incident management, BAU support, and experimentation programmes Manage concurrent workstreams, sprint cycles, UAT phases, and release calendars Lead service meetings, reports, and performance updates … manage test-and-learn cycles, aligning with UX, dev, and analytics teams Turn data into action, and action into high-impact improvements Commercial & Resource Management Manage budgets, utilisation, and resourcing for support and enhancement activity Track scope boundaries and facilitate change control when required Agile Delivery Align sprint planning More ❯

framework by leading the integration and utilization of these key security tools. Responsibilities include designing and optimizing SIEM rules for superior threat detection and incident management, deploying SOAR tools for automated security responses, and ensuring robust API security. The engineer will oversee the performance and security posture of … This position is ideal for a detail-oriented individual eager to push the boundaries of cybersecurity and enhance client interactions. Primary Responsibilities Lead the management of Microsoft Sentinel and Defender XDR products, including their integration with existing tools, utilizing them to elevate existing Security Operations Design and optimize SIEM … Security Information and Event Management) rules using FortiSIEM to enhance threat detection and streamline incident response activities Deploy and manage Endpoint Detection and Response (EDR) solutions, specifically FortiEDR, SentinelOne, and Defender for Endpoint to identify and mitigate endpoint threats effectively Design and implement automated security use cases and More ❯

around Regulatory and Transaction Reporting support Daily interaction with all internal stakeholders with regards to support issues Efficiently create and track issues within an incident-management system to help identify trends and patterns Create and monitor internal reports and usage queries Assist with product testing and project work … on support experience within a financial institution (buy-side, sell-side, venue/platform provider) Experience with Site Reliability Engineering (SRE) practices, including monitoring, incident response, and post-mortem analysis Hands-on experience with containerization technologies such as Docker and Kubernetes Proven experience managing cloud-based infrastructure and services … or similar scripting languages Non Essential Exposure to supporting message-based architecture Working knowledge of at least one buy-side or sell-side Order Management System AWS Certification to 'Cloud Practitioner' level or above or equivalent Strong understanding of DevOps principles and practices, including CI/CD pipelines, infrastructure More ❯

Are you interested in ensuring customer can always watch their favourite movie or show? If so, you might be the right person for the Incident Mgr role in the READI team who drive availability for Prime Video. Key job responsibilities - Lead calls on customer impacting, high severity, outages that … and operational teams, including for ambiguous problems we might not have seen before. - Deconstruct complex incidents into workstreams that can be managed by multiple incident responders in parallel. - Monitor and manage communications during high severity events via relevant channels, including being the single point of contact for executive leaders … Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams - Own improving the effectiveness of incident response by driving continuous improvement of standard operating procedures and the tools that help you resolve incidents efficiently. - Proactively identify opportunities for improvement through gap analysis More ❯

environment as well as experience in firewall upgrades, network upgrades and wifi upgrades. This role will also manage a couple of junior engineers (no management experience necessary). The role is based in Westminster with 1-2 days working from home. Further detail: To configure, maintain, secure & develop the … models for membership services, commercial activities, Events & Charity. To provide technical infrastructure support of all server, cloud, security and networking platforms. Maintain effective data management, backup and DR capabilities, and provide elevated support assistance to helpdesk where needed, both within local offices and remote sites to enable all users … daily job functions to the optimum level. To manage the MIS Servicedesk. Responsible for the configuration and maintenance of the group helpdesk ticketing platform. Management of ticket lifecycles, technician work load balancing and reporting. IT Infrastructure Management : Oversee the smooth operation of the Group IT infrastructure, ensuring stability More ❯

do the heavy lifting About the role Senior Engineering Managers at Lendable are a unique breed, combining strategic insight, technical leadership, and strong people management to shape and evolve our engineering teams. They operate at the convergence of business goals, technical execution, and team coaching, ensuring that every project … an impact Manage and mentor your Engineering Managers to ensure that they and their teams are high performing across our pillars of delivery, people management, technology and cross functional collaboration. Own and optimise the delivery process to ensure features reach customers efficiently, contributing directly to quarterly and yearly OKRs … strategic trade-offs between short-term deliverables and long-term technical investments. Ensure high-quality output by establishing best practices in quality assurance and incident management, tracking metrics such as uptime and incident reduction in the team's area. Facilitate cross-team collaboration to align on shared More ❯

the delivery of the Credit applications to both internal and external users and be accountable for delivery to the Delivery Lead Communicate to senior management and stakeholders articulating technical challenges, issues, value from investing in technology. Communicate with the wider technology teams to coordinate interdependencies and resolve issues. Provide … with 3rd parties to ensure the Agile teams have a full complement and are cross-functional. Responsible for hiring within teams. Take part in incident management to ensure Production defects are rectified based on their criticality and severity and to a sufficient standard. Guide and support team to … automated testing frameworks, and agile methodologies. Hands-on coding experience with the ability to define and develop solutions and frameworks. Experience of Application Lifecycle Management Tools and technologies such as Source Code Management; git, DevOps platforms; gitlabs, TeamCity Use of and working with Containerization to aid deployability, testing More ❯

restorations based on business requirement. • Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager. • Working with Q Replication. • Incident management and change management using HPSM Benefits : Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and More ❯

restorations based on business requirement. • Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager. • Working with Q Replication. • Incident management and change management using HPSM Benefits : Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and More ❯

restorations based on business requirement. • Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager. • Working with Q Replication. • Incident management and change management using HPSM Benefits : Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and More ❯

You will need to login before you can apply for a job. APET Incident Imprv. Mgr., EU Trust & Safety - Amazon Partner Escalations Team View more categories View less categories Sector: Health and Safety Contract Type: Permanent Hours: Full Time Description Responsibilities: Investigate claims with varying levels of severity. Analyze … based on findings; complete investigation documentation. Manage assigned cases and close investigations ensuring quality and SLAs are met. Collaborate with business partners across DSP Management, Corporate ER, Legal, PR, 3rd Party Vendors, Audit, and Compliance teams. About the team The Amazon Logistics EU Deliver Service Partners (DSP), Amazon Partner … provides strategies to improve and ensure a positive experience for Drivers and DSP stakeholders, while safeguarding customer satisfaction. The Investigations Manager will conduct critical incident investigations, develop and standardize internal processes, and promote fair treatment of Drivers and employees. You will handle reactive cases and contribute to proactive incident More ❯

and will ensure compliance with allcontractual client and internal processes and best practices in thetransition from Project to Operations. SDMowns the Client communication for Incident Management with the support ofthe respective Support Manager, and the CCC-Shift Lead who will take therole of Incident Manager for Major … Incidents. TheSDM is accountable for the incident status reported in Monthly ServiceReview and providing PIRs and RCAs for Major Incidents. Actas the main Client escalation point and manage any escalations accordingto internal and contractual or other agreed processes. SDM will regularlyconfirm and report Client Satisfaction. Proactivelyidentify, implement and track … is implemented and communicated proactively Beaccountable for the overall quality of Service. Workwith the Support Manager and the CCC-Shift Lead to ensure that IncidentManagement processes are delivered to meet Temenos commitments. Monitor,control and support Service delivery; ensuring internal processes,methodologies and procedures are in place and followed. Managethe More ❯

and will ensure compliance with allcontractual client and internal processes and best practices in thetransition from Project to Operations. SDMowns the Client communication for Incident Management with the support ofthe respective Support Manager, and the CCC-Shift Lead who will take therole of Incident Manager for Major … Incidents. TheSDM is accountable for the incident status reported in Monthly ServiceReview and providing PIRs and RCAs for Major Incidents. Actas the main Client escalation point and manage any escalations accordingto internal and contractual or other agreed processes. SDM will regularlyconfirm and report Client Satisfaction. Proactivelyidentify, implement and track … is implemented and communicated proactively Beaccountable for the overall quality of Service. Workwith the Support Manager and the CCC-Shift Lead to ensure that IncidentManagement processes are delivered to meet Temenos commitments. Monitor,control and support Service delivery; ensuring internal processes,methodologies and procedures are in place and followed. Managethe More ❯

Your role The Manager Data Center (MDC) is responsible for the management and performance of a data center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure … services and maintenance activities and provides/coaches the team with instructions. What you'll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site induction … site as energy efficient as possible, in coordination and working with other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. More ❯

CoE you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports. Your key responsibilities In joining the SaaS … processes to enhance team performance. Take the lead during critical incidents and outages, managing communication with internal stakeholders and driving resolution. Participate in post-incident reviews to identify root causes and implement preventive measures to avoid recurrence. To qualify for the role you must have Technical Expertise Strong experience … cross-functional teams. Ability to manage time effectively, prioritize tasks, and work under pressure in a fast-paced environment. Strong analytical skills and change management skills as well as the ability to independently drive initiatives forward Identifies opportunities to improve processes and strategies Able to manage a range of More ❯

to grow and evolve, we are seeking a dynamic and experienced Head of Risk to join our team. Responsibilities Develop and maintain a risk management framework, ensuring compliance with regulations Implement Wind-Down Planning and Business Continuity strategies Strengthen Operational Resilience and oversee Incident Management Provide oversight … of IT Audit Compliance and cybersecurity risks Collaborate with leadership to integrate risk management into daily operations Promote risk awareness across the organization Requirements Strong experience in risk management, operational resilience, and compliance in FinTech or financial services In-depth knowledge of regulatory frameworks and risk methodologies Proven … ability to work cross-functionally with teams and senior management to identify, evaluate, and mitigate risks effectively Certifications such as IRM, ICA Certificate in Risk Management preferred Strong leadership, analytical, and communication skills What we offer First-hand international experience in the payment processing industry Competitive salary, Health More ❯

and replacing those runbooks with automation wherever viable Supporting junior members of the team to adopt best practice Participating in 24x7 on-call rotation, incident response, escalation, RCA and blameless post-mortems Ideal Experience What you'll need: At least 3 years' experience within a production, SaaS company (preferably … of stream processing technologies like Kafka would be useful Experience working with ITSM systems like JSM, Zendesk or ServiceNow Experience building/maintaining automated incident management workflows Experience developing with containers and container orchestration (Docker & Kubernetes) Working knowledge and experience with Agile software development practices Strong communication, collaboration … Computer Science, a related technical discipline, or equivalent experience Financial Services experience (or similar regulated industry) a bonus, but not essential Experience participating in Incident Response What You Get in Return: Impactful Work: Be part of a growing startup where your contributions make a real difference. Generous Leave: Enjoy More ❯

them with a "no surprises in production" mindset. In addition, you will have a major role in evolving the infrastructure as code and configuration management we use to both keep the lights on for our existing on-prem databases and transition them into the cloud. This is a business … as such, significant leadership and communication experience is required. What you'll do: Infrastructure Automation: Design, implement, and maintain automated infrastructure provisioning and configuration management using Python, Ansible, and Typescript CDK to ensure consistency and scalability. Monitoring and Alerting: Set up monitoring and logging systems to proactively detect and … address potential issues, ensuring optimal performance and reliability, in environments like on-prem Prometheus/Thanos, as well as Grafana Cloud and Loki. Database Management: Manage hundreds of on-prem PostgreSQL databases, including performance tuning, backups, disaster recovery strategies, and their active/passive counterparts in AWS. Collaboration: Work More ❯

them with a "no surprises in production" mindset. In addition, you will have a major role in evolving the infrastructure as code and configuration management we use to both keep the lights on for our existing on-prem databases and transition them into the cloud. This is a business … as such, significant leadership and communication experience is required. What you'll do: Infrastructure Automation: Design, implement, and maintain automated infrastructure provisioning and configuration management using Python, Ansible, and Typescript CDK to ensure consistency and scalability. Strong programming skills in these areas is a must have . Monitoring and … address potential issues, ensuring optimal performance and reliability, in environments like on-prem Prometheus/Thanos, as well as Grafana Cloud and Loki. Database Management: Manage hundreds of on-prem PostgreSQL databases, including performance tuning, backups, disaster recovery strategies, and their active/passive counterparts in AWS. Collaboration: Work More ❯