IT Service Desk Manager
- Location
- Greater London, England, United Kingdom
overseeing the rollout of IT equipment for new store openings in line with our store expansion plans. Act as lead administrator for the Office 365 environment, driving change adoption and process improvement. Champion new security protocols, working with Cyber Security engineers to address emerging risks. Use AI tools … Aider support Education and support through 360L eLearning platform What we look for: Proven experience managing an IT support desk and team Strong Office 365 administration experience. AI tools such as Copilot (desirable). Microsoft Entra and Intune (desirable). Experience with ITIL foundation principles Strong communication skills ...