london, south east england, united kingdom Hybrid / WFH Options
Intellect Group
transforming how people use and manage home energy. Backed by top-tier investors and growing fast, they’re looking for a Customer Success Manager to take ownership of customer onboarding, support, and communication — and help build the playbook for scale. 🚀 The Role You’ll be the go-to person for all things customer success , working at the heart of the … company to ensure users get the most out of the product. From onboarding and support content to forums, feedback loops, and data analysis — you’ll help shape how the business communicates with and supports its growing user base. This is a hands-on role perfect for someone with 1–4 years of experience who loves working in fast-paced environments … wearing multiple hats, and helping build something from scratch. 🔧 What You’ll Do Own the end-to-end customer success journey , from onboarding to retention. Create and manage onboarding content , including videos, guides, and self-serve resources. Respond to and manage customer queries , ensuring issues are resolved quickly and clearly. Take ownership of the customer communication channels — including forums, community More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Intellect Group
transforming how people use and manage home energy. Backed by top-tier investors and growing fast, they’re looking for a Customer Success Manager to take ownership of customer onboarding, support, and communication — and help build the playbook for scale. 🚀 The Role You’ll be the go-to person for all things customer success , working at the heart of the … company to ensure users get the most out of the product. From onboarding and support content to forums, feedback loops, and data analysis — you’ll help shape how the business communicates with and supports its growing user base. This is a hands-on role perfect for someone with 1–4 years of experience who loves working in fast-paced environments … wearing multiple hats, and helping build something from scratch. 🔧 What You’ll Do Own the end-to-end customer success journey , from onboarding to retention. Create and manage onboarding content , including videos, guides, and self-serve resources. Respond to and manage customer queries , ensuring issues are resolved quickly and clearly. Take ownership of the customer communication channels — including forums, community More ❯
EN5, Barnet, Greater London, United Kingdom Hybrid / WFH Options
Stonerise Technology Ltd
measurable value from our platform from day one. Role Overview The Customer Service Manager will be the first dedicated customer-facing hire focused on delivering exceptional post-sales service, onboarding support, and client satisfaction. This is a hands-on role for someone who can both execute and evolve our customer service operations. You’ll manage day-to-day client communications … lead a small team in the future. Key Responsibilities Customer Support & Issue Resolution – Serve as the main point of contact for customer queries, ensuring timely, professional, and empathetic resolution. Onboarding & Implementation Assistance – Support new customers through the onboarding journey, ensuring smooth setup and adoption. Customer Communication – Build strong relationships and maintain regular engagement with key users to drive satisfaction and … to grow into a leadership position and build a team as the company scales. Key Performance Indicators (KPIs) Customer satisfaction (CSAT) and retention rates Average response and resolution time Onboarding completion and adoption metrics Renewal and referral rates Quality of customer feedback and engagement Compensation & Benefits Base salary: £35,000–£50,000 depending on experience Bonus: Annual performance-related bonus More ❯
Customer Solutions Consultant – SaaS/Data/Onboarding – London (Hybrid, 3 days onsite) Are you the kind of person who gets a buzz from turning complexity into clarity – the one who joins a messy customer onboarding process and just makes it work ? This is a chance to join a small but fast-growing tech-for-good startup that’s building … smart, data-driven products making a real-world impact. They’ve scaled rapidly over the past year and are now looking for someone to take full ownership of customer onboarding and implementation - making sure new clients see value quickly and stay long term. They’re hiring a Customer Solutions Consultant - part technical problem-solver, part customer champion – to bridge the … gap between product, sales, and engineering. You’ll handle both presales support and post-sales delivery, owning the journey from “just signed” to “fully live", helping throughout the onboarding process. If you like variety, autonomy, and seeing customers succeed because of what you deliver - this is worth a look. What you’ll be doing Owning the full customer onboarding and More ❯
We are seeking a highly skilled and customer-focused Solutions Architect to join our team. In this role, you will be the primary technical resource for our sales and onboarding processes, bridging the gap between customer needs and our product capabilities. You will play a crucial part in the sales cycle by demonstrating how our solutions can solve customer challenges … as well as ensuring a seamless transition from sales to a successful onboarding experience. The ideal candidate is a technical expert who is also an excellent communicator, capable of translating complex requirements into clear, actionable solutions. Sales Related Responsibilities Meet with the customer or sales team to gather information about the functional and technical requirements and understand the prospects actual … customer needs into actionable technical solutions that align with Open LMS solutions capabilities. Work with internal teams to ensure all technical requirements are accurately captured for the sales and onboarding process. Conduct technical product demonstrations and presentations to prospective customers. Tailor demos to address specific customer challenges, demonstrating how the Open LMS solutions meet business and technical requirements. Present proof More ❯
Customer Implementation Consultant SaaS/Data/Onboarding London (Hybrid, 3 days onsite) Are you the kind of person who gets a buzz from turning complexity into clarity the one who joins a messy customer onboarding process and just makes it work ? This is a chance to join a small but fast-growing tech-for-good startup thats building smart … data-driven products making a real-world impact. Theyve scaled rapidly over the past year and are now looking for someone to take full ownership of customer onboarding and implementation - making sure new clients see value quickly and stay long term. Theyre hiring a Customer Implementation Consultant - part technical problem-solver, part customer champion to bridge the gap between product … fully live. If you like variety, autonomy, and seeing customers succeed because of what you deliver - this is worth a look. What youll be doing Owning the full customer onboarding and implementation process Working directly with client technical teams to integrate and activate their data Troubleshooting data ingestion, compatibility, and configuration issues Tracking progress and maintaining close communication through the More ❯
quarter over quarter. Support Growth Initiatives: Strategize with Sales and Account Management to expand the pipeline within your accounts and assist in closing new business or pilots. Ensure Seamless Onboarding: Collaborate closely with Professional Services to ensure a smooth onboarding experience and ongoing success for clients. Become a Product Expert: Develop deep product expertise, staying up-to-date on the More ❯
and resolving endpoint, application, and access issues for both in-office and remote employees, including technical support, system administration, user education, device management and project management. Key Responsibilities Employee Onboarding/Off-boarding Provision equipment and system access for new hires (onboarding) Conduct in person, and remote weekly New Hire Orientation trainings Educate employees on understanding and using internal IT More ❯
a data-led, fast-moving team - this one’s for you. THE ROLE AND RESPONSIBILITIES: You’ll work across the full customer lifecycle, helping shape how users engage from onboarding through to renewal and reactivation. You’ll balance campaign execution with testing, analysis, and collaboration across internal teams. Day to day, you’ll: Take ownership of campaign QA and end … to-end testing, ensuring all logic and segmentation flow smoothly. Support automated journeys - onboarding, renewal, and win-back - to keep engagement high. Build and schedule lifecycle, promotional, and transactional campaigns across email, push, SMS, and in-app. Partner with product, data, and compliance teams to ensure journeys meet wider business goals. Track campaign performance, report on key metrics, and flag More ❯
a data-led, fast-moving team - this one’s for you. THE ROLE AND RESPONSIBILITIES: You’ll work across the full customer lifecycle, helping shape how users engage from onboarding through to renewal and reactivation. You’ll balance campaign execution with testing, analysis, and collaboration across internal teams. Day to day, you’ll: Take ownership of campaign QA and end … to-end testing, ensuring all logic and segmentation flow smoothly. Support automated journeys - onboarding, renewal, and win-back - to keep engagement high. Build and schedule lifecycle, promotional, and transactional campaigns across email, push, SMS, and in-app. Partner with product, data, and compliance teams to ensure journeys meet wider business goals. Track campaign performance, report on key metrics, and flag More ❯
a data-led, fast-moving team - this one's for you. THE ROLE AND RESPONSIBILITIES: You'll work across the full customer lifecycle, helping shape how users engage from onboarding through to renewal and reactivation. You'll balance campaign execution with testing, analysis, and collaboration across internal teams. Day to day, you'll: Take ownership of campaign QA and end … to-end testing, ensuring all logic and segmentation flow smoothly. Support automated journeys - onboarding, renewal, and win-back - to keep engagement high. Build and schedule lifecycle, promotional, and transactional campaigns across email, push, SMS, and in-app. Partner with product, data, and compliance teams to ensure journeys meet wider business goals. Track campaign performance, report on key metrics, and flag More ❯
london (city of london), south east england, united kingdom
Harnham
a data-led, fast-moving team - this one’s for you. THE ROLE AND RESPONSIBILITIES: You’ll work across the full customer lifecycle, helping shape how users engage from onboarding through to renewal and reactivation. You’ll balance campaign execution with testing, analysis, and collaboration across internal teams. Day to day, you’ll: Take ownership of campaign QA and end … to-end testing, ensuring all logic and segmentation flow smoothly. Support automated journeys - onboarding, renewal, and win-back - to keep engagement high. Build and schedule lifecycle, promotional, and transactional campaigns across email, push, SMS, and in-app. Partner with product, data, and compliance teams to ensure journeys meet wider business goals. Track campaign performance, report on key metrics, and flag More ❯
on-time and within-budget delivery of customer engagements •Driving business development initiatives and exceed customer satisfaction targets •Work with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery. •Drive technical and soft skill training to focus and accelerate consultant development •Partner with Business Unit stakeholder to identify engagement … with at least 3 years in a people leadership role. • Experience managing IT transformation projects • Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience • Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals; • Ability to travel to AWS and customer locations across the US or globally, as needed PREFERRED QUALIFICATIONS • Advanced … best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and Naval, Automotive, Rail and mobility, Energy and environment, Life More ❯
City of London, London, United Kingdom Hybrid / WFH Options
ALTEN LTD - UK
Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and Naval, Automotive, Rail and mobility, Energy and environment, Life More ❯
About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. More ❯
About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. More ❯
About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. More ❯
london (city of london), south east england, united kingdom
Xapien
About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
ALTEN LTD - UK
Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and Naval, Automotive, Rail and mobility, Energy and environment, Life More ❯
london, south east england, united kingdom Hybrid / WFH Options
ALTEN LTD - UK
Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and Naval, Automotive, Rail and mobility, Energy and environment, Life More ❯
SDR Manager – Onboarding Location: London (Hybrid, 3–4 days in office) Salary: £45,000–£50,000 base + £10,000 OTE (Year 1 £60,000) The Company This is a high-growth global intelligence platform at the heart of the financial markets. With 200+ staff worldwide, the company partners with the buy-side and sell-side, helping clients navigate market … team (from 20 SDRs to 60+ planned) Hybrid working, central London office Now, they’re building out their management layer to support the next phase of scale. The Role – Onboarding SDR Manager As Onboarding SDR Manager, you’ll be the first line of leadership for new SDRs as they begin their sales career. You’ll play a hands-on role … shaping their development, ensuring they master the fundamentals and are on track for progression. Key responsibilities: Line-manage a team of ~8 SDRs (initially fewer, scaling over time) Own onboarding, coaching, and early-stage training (cold calling, objection handling, CRM use, lead qualification) Run structured 1:1s, weekly training sessions, and performance reviews Collaborate with Marketing, New Business, and Account More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Propel
SDR Manager – Onboarding Location: London (Hybrid, 3–4 days in office) Salary: £45,000–£50,000 base + £10,000 OTE (Year 1 £60,000) The Company This is a high-growth global intelligence platform at the heart of the financial markets. With 200+ staff worldwide, the company partners with the buy-side and sell-side, helping clients navigate market … team (from 20 SDRs to 60+ planned) Hybrid working, central London office Now, they’re building out their management layer to support the next phase of scale. The Role – Onboarding SDR Manager As Onboarding SDR Manager, you’ll be the first line of leadership for new SDRs as they begin their sales career. You’ll play a hands-on role … shaping their development, ensuring they master the fundamentals and are on track for progression. Key responsibilities: Line-manage a team of ~8 SDRs (initially fewer, scaling over time) Own onboarding, coaching, and early-stage training (cold calling, objection handling, CRM use, lead qualification) Run structured 1:1s, weekly training sessions, and performance reviews Collaborate with Marketing, New Business, and Account More ❯
london, south east england, united kingdom Hybrid / WFH Options
Propel
SDR Manager – Onboarding Location: London (Hybrid, 3–4 days in office) Salary: £45,000–£50,000 base + £10,000 OTE (Year 1 £60,000) The Company This is a high-growth global intelligence platform at the heart of the financial markets. With 200+ staff worldwide, the company partners with the buy-side and sell-side, helping clients navigate market … team (from 20 SDRs to 60+ planned) Hybrid working, central London office Now, they’re building out their management layer to support the next phase of scale. The Role – Onboarding SDR Manager As Onboarding SDR Manager, you’ll be the first line of leadership for new SDRs as they begin their sales career. You’ll play a hands-on role … shaping their development, ensuring they master the fundamentals and are on track for progression. Key responsibilities: Line-manage a team of ~8 SDRs (initially fewer, scaling over time) Own onboarding, coaching, and early-stage training (cold calling, objection handling, CRM use, lead qualification) Run structured 1:1s, weekly training sessions, and performance reviews Collaborate with Marketing, New Business, and Account More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Propel
SDR Manager – Onboarding Location: London (Hybrid, 3–4 days in office) Salary: £45,000–£50,000 base + £10,000 OTE (Year 1 £60,000) The Company This is a high-growth global intelligence platform at the heart of the financial markets. With 200+ staff worldwide, the company partners with the buy-side and sell-side, helping clients navigate market … team (from 20 SDRs to 60+ planned) Hybrid working, central London office Now, they’re building out their management layer to support the next phase of scale. The Role – Onboarding SDR Manager As Onboarding SDR Manager, you’ll be the first line of leadership for new SDRs as they begin their sales career. You’ll play a hands-on role … shaping their development, ensuring they master the fundamentals and are on track for progression. Key responsibilities: Line-manage a team of ~8 SDRs (initially fewer, scaling over time) Own onboarding, coaching, and early-stage training (cold calling, objection handling, CRM use, lead qualification) Run structured 1:1s, weekly training sessions, and performance reviews Collaborate with Marketing, New Business, and Account More ❯