Position Summary: We are seeking an experienced and highly organised Head of Integrations to establish a scalable operational framework for onboarding and fully integrating on our platform all newly acquired agencies. You will assume ownership of acquired agencies since the moment the acquisition has been complete (and being involved in the process of due diligence and operational assessment slightly before … well as baseline user experience metrics Design and suggest ways to further improve business metrics and user experience 3.Integration & Client Migration Management Manage multiple integration projects simultaneously, ensuring smooth onboarding and migration of clients to the Dwelly platform. Lead the data transfer, process migration, and onboarding communications for new clients to streamline their transition. Actively resolve any operational roadblocks and More ❯
out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the … product. What You’ll Be Doing 🚀 Support customers via calls, email, and chat to ensure their success with our platform. Guide users on onboarding, integrations, and advanced functionality. Act as the critical bridge between customers and our product/engineering teams. Create and maintain resources (guides, docs, onboarding flows, support materials). Gather feedback and insights to shape continuous product More ❯
out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the … product. What You’ll Be Doing 🚀 Support customers via calls, email, and chat to ensure their success with our platform. Guide users on onboarding, integrations, and advanced functionality. Act as the critical bridge between customers and our product/engineering teams. Create and maintain resources (guides, docs, onboarding flows, support materials). Gather feedback and insights to shape continuous product More ❯
out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the … product. What You’ll Be Doing 🚀 Support customers via calls, email, and chat to ensure their success with our platform. Guide users on onboarding, integrations, and advanced functionality. Act as the critical bridge between customers and our product/engineering teams. Create and maintain resources (guides, docs, onboarding flows, support materials). Gather feedback and insights to shape continuous product More ❯
london (city of london), south east england, united kingdom
Specter
out of Specter. This is a hybrid role: part customer success, part technical problem-solving, part product feedback. You’ll work directly with investors and operators, guiding them through onboarding, advanced features, and integrations. You’ll also be a critical bridge between customers and our product/engineering teams — shaping how Specter evolves by bringing user insights back into the … product. What You’ll Be Doing 🚀 Support customers via calls, email, and chat to ensure their success with our platform. Guide users on onboarding, integrations, and advanced functionality. Act as the critical bridge between customers and our product/engineering teams. Create and maintain resources (guides, docs, onboarding flows, support materials). Gather feedback and insights to shape continuous product More ❯
collaboration. Collaborate with cross-functional team members to drive operational improvements, applying a solid understanding of internal policies and risks. Act as the primary point of contact for partner onboarding and offboarding processes, including data collection, evaluation, and input. Leverage internal tools to facilitate onboarding and ongoing assistance for partners. Take ownership of resolving partner issues using all available tools More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Data Careers
aligns with business goals, delivers maximum value, and supports continuous improvement across IT and service operations. Working with strategic suppliers and a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring the tooling supports a modern, efficient service management model. Key Responsibilities Act as Product Owner for the organisation's ServiceNow platform, overseeing technical … configuration and development. Lead the onboarding of suppliers and services into the platform as part of a multi-supplier (SIAM) ecosystem. Chair tooling and governance forums to prioritise enhancements and address issues. Work closely with suppliers to manage incidents, upgrades, and platform performance. Drive continuous improvement through workflow automation, reporting enhancements, and best practice adoption. Provide subject matter expertise on More ❯
Integration Specialist (FIX Protocol/FIX connectivity/FIX onboarding/UNIX/LINUX/SQL) ***This role is 4 days a week in the office 1 day remote and could change to 3 days a week in the 2 days remote in the future*** Our client actively encourages diversity, equality and inclusion within its workforce and welcomes applications from … needs of clients ensuring the alignment of internal and external teams focused on the project. Who will love this job - Integration Specialist (FIX Protocol/FIX connectivity/FIX onboarding/UNIX/LINUX/SQL) A challenge seeker you want to shine above just meeting job requirements and welcome challenges to be pushed outside your comfort zone. A learner … care about clients and want to make sure they have the best possible experience during the implementation process. Job role - Integration Specialist (FIX Protocol/FIX connectivity/FIX onboarding/UNIX/LINUX/SQL) Understand simple to complex business requirements and design a technical solution to meet those needs. Install, deploy or configure the suite of products. Facilitate More ❯
Client Integration Specialist (FIX Protocol/FIX connectivity/FIX onboarding/UNIX/LINUX/SQL) ***This role is 4 days a week in the office 1 day remote and could change to 3 days a week in the 2 days remote in the future*** Our client actively encourages diversity, equality and inclusion within its workforce and welcomes applications … of clients ensuring the alignment of internal and external teams focused on the project. Who will love this job - Client Integration Specialist (FIX Protocol/FIX connectivity/FIX onboarding/UNIX/LINUX/SQL) A challenge seeker you want to shine above just meeting job requirements and welcome challenges to be pushed outside your comfort zone. A learner … about clients and want to make sure they have the best possible experience during the implementation process. Job role - Client Integration Specialist (FIX Protocol/FIX connectivity/FIX onboarding/UNIX/LINUX/SQL) Understand simple to complex business requirements and design a technical solution to meet those needs. Install, deploy or configure the suite of products. Facilitate More ❯
mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely with colleagues in Customer Success … ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the onboarding process and ensuring customers achieve value quickly Driving adoption , satisfaction , renewals , and expansion opportunities Conducting regular check-ins , business reviews , and on/off-site meetings Acting as the “voice More ❯
sell Sensor Tower’s solutions. This role involves close collaboration with sales, marketing and product teams to ensure alignment and drive sales performance. What you’ll do: Own the onboarding program for our global sales team. This includes collaborating with Sales Leaders and subject matter experts within the organization to continuously develop a strong and consistent onboarding framework for our More ❯
sell Sensor Tower’s solutions. This role involves close collaboration with sales, marketing and product teams to ensure alignment and drive sales performance. What you’ll do: Own the onboarding program for our global sales team. This includes collaborating with Sales Leaders and subject matter experts within the organization to continuously develop a strong and consistent onboarding framework for our More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
analytics. About the Role You’ll be the go-to expert for the organisation’s Purchase-to-Pay (P2P) platform, ensuring it runs smoothly and delivers maximum value. From onboarding suppliers and supporting users, to driving system enhancements and producing insightful reports — this role is ideal for someone who enjoys variety and thrives on making systems work better for everyone. … business, ensuring consistency and best practice. Training & engagement : Deliver training sessions and create user-friendly guidance to help internal teams and suppliers get the most from the system. Supplier onboarding : Manage the setup of new suppliers, ensuring compliance with internal standards and smooth integration into the platform. System support : Act as second-line support for system queries, collaborating with technical More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
analytics. About the Role You’ll be the go-to expert for the organisation’s Purchase-to-Pay (P2P) platform, ensuring it runs smoothly and delivers maximum value. From onboarding suppliers and supporting users, to driving system enhancements and producing insightful reports — this role is ideal for someone who enjoys variety and thrives on making systems work better for everyone. … business, ensuring consistency and best practice. Training & engagement : Deliver training sessions and create user-friendly guidance to help internal teams and suppliers get the most from the system. Supplier onboarding : Manage the setup of new suppliers, ensuring compliance with internal standards and smooth integration into the platform. System support : Act as second-line support for system queries, collaborating with technical More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
analytics. About the Role You’ll be the go-to expert for the organisation’s Purchase-to-Pay (P2P) platform, ensuring it runs smoothly and delivers maximum value. From onboarding suppliers and supporting users, to driving system enhancements and producing insightful reports — this role is ideal for someone who enjoys variety and thrives on making systems work better for everyone. … business, ensuring consistency and best practice. Training & engagement : Deliver training sessions and create user-friendly guidance to help internal teams and suppliers get the most from the system. Supplier onboarding : Manage the setup of new suppliers, ensuring compliance with internal standards and smooth integration into the platform. System support : Act as second-line support for system queries, collaborating with technical More ❯
london (edgware), south east england, united kingdom Hybrid / WFH Options
That Time
appointments, clients, and payments — all commission-free We're growing fast and expanding internationally, and we're looking for an Operations Specialist who can wear multiple hats — customer care, onboarding, and admin — to help us deliver world-class service while keeping our operations sharp and scalable. If you're the kind of person who spots issues before they explode , loves … templates to scale support Track key metrics like response times, satisfaction scores, and churn indicators Identify trends in feedback and share actionable insights with the product and sales teams Onboarding & Sales Support Manage post-sale onboarding from signup to "fully live" Ensure every new account is correctly set up — services, staff, booking links, and payments Liaise with sales to follow … up on new clients and re-engage drop-offs Deliver training calls and Loom tutorials to help salon owners master the platform Build and refine onboarding processes for faster, smoother activations Maintain accurate onboarding reports and highlight improvement areas Founder & Operations Support Support the founders with scheduling, event coordination, and day-to-day admin Assist with special projects, launches, and More ❯
collaborative team of Data Analysts supporting innovation across the UKI, EU, and international markets. About the role: We are looking for a Data Analyst to support the enablement and onboarding of business stakeholders onto the Creative Track of BDAP (Business Data Analytics Platform). This role is critical in accelerating the transition to self-service analytics by guiding users in … accessing, exploring, and analyzing data using cloud-native tools such as Databricks, SQL, and notebooks. Responsibilities: Support business users in transitioning to the Creative Track by providing training, onboarding, and hands-on assistance. Help users understand and navigate BDAP zones (e.g., curated, master) and access relevant datasets for analysis. Build reference notebooks, sample queries, and self-service templates to reduce More ❯
collaborative team of Data Analysts supporting innovation across the UKI, EU, and international markets. About the role: We are looking for a Data Analyst to support the enablement and onboarding of business stakeholders onto the Creative Track of BDAP (Business Data Analytics Platform). This role is critical in accelerating the transition to self-service analytics by guiding users in … accessing, exploring, and analyzing data using cloud-native tools such as Databricks, SQL, and notebooks. Responsibilities: Support business users in transitioning to the Creative Track by providing training, onboarding, and hands-on assistance. Help users understand and navigate BDAP zones (e.g., curated, master) and access relevant datasets for analysis. Build reference notebooks, sample queries, and self-service templates to reduce More ❯
collaborative team of Data Analysts supporting innovation across the UKI, EU, and international markets. About the role: We are looking for a Data Analyst to support the enablement and onboarding of business stakeholders onto the Creative Track of BDAP (Business Data Analytics Platform). This role is critical in accelerating the transition to self-service analytics by guiding users in … accessing, exploring, and analyzing data using cloud-native tools such as Databricks, SQL, and notebooks. Responsibilities: Support business users in transitioning to the Creative Track by providing training, onboarding, and hands-on assistance. Help users understand and navigate BDAP zones (e.g., curated, master) and access relevant datasets for analysis. Build reference notebooks, sample queries, and self-service templates to reduce More ❯
london (city of london), south east england, united kingdom
LexisNexis Risk Solutions
collaborative team of Data Analysts supporting innovation across the UKI, EU, and international markets. About the role: We are looking for a Data Analyst to support the enablement and onboarding of business stakeholders onto the Creative Track of BDAP (Business Data Analytics Platform). This role is critical in accelerating the transition to self-service analytics by guiding users in … accessing, exploring, and analyzing data using cloud-native tools such as Databricks, SQL, and notebooks. Responsibilities: Support business users in transitioning to the Creative Track by providing training, onboarding, and hands-on assistance. Help users understand and navigate BDAP zones (e.g., curated, master) and access relevant datasets for analysis. Build reference notebooks, sample queries, and self-service templates to reduce More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SALESAMP LIMITED
track issues, and maintain a positive customer journey. Translating technical or complex information into simple, customer-friendly explanations. Investigating reported issues, identifying root causes, and liaising with engineering or onboarding teams to resolve them. Acting as a customer advocate by relaying insights and feedback to improve products and internal processes. Building deep product knowledge to become a trusted expert for … end users. Recognising recurring issues or trends and contributing to long-term service improvements. Assisting the onboarding team with data management, including uploading client details, rate structures, and fleet information. Experience Required Proven experience in SaaS - customer service, support, or a similar role. Strong written and verbal communication skills in English; additional European languages are an advantage. Familiarity with Intercom More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GoodFit.io
clarifying objectives, aligning priorities, and removing blockers Facilitate effective team rituals (e.g., sprint planning, retrospectives, 1:1s) and continually refine processes for better collaboration and flow Support hiring and onboarding, ensuring every new team member is set up for success Identify and nurture future leaders, creating opportunities for skill development and career progression Provide clear, timely communication to leadership on … people management skills—you care deeply about individual growth and team dynamics Strong communication and facilitation skills, able to create alignment across engineering, product, and leadership Experience with hiring, onboarding, and performance management during periods of growth Familiarity with modern agile practices and delivery processes, and a pragmatic approach to continuous improvement A passion for coaching and mentoring, helping others More ❯
clarifying objectives, aligning priorities, and removing blockers Facilitate effective team rituals (e.g., sprint planning, retrospectives, 1:1s) and continually refine processes for better collaboration and flow Support hiring and onboarding, ensuring every new team member is set up for success Identify and nurture future leaders, creating opportunities for skill development and career progression Provide clear, timely communication to leadership on … people management skills—you care deeply about individual growth and team dynamics Strong communication and facilitation skills, able to create alignment across engineering, product, and leadership Experience with hiring, onboarding, and performance management during periods of growth Familiarity with modern agile practices and delivery processes, and a pragmatic approach to continuous improvement A passion for coaching and mentoring, helping others More ❯
forefront of helping customers achieve success with Neptune Software, while also supporting the growth of our footprint across the region. As a trusted advisor, you'll guide customers through onboarding, training, and adoption journeys-ensuring they realize measurable business value. You'll build strong, trust-based relationships while driving upsell and cross-sell opportunities through consultative engagement. You'll work … monetized High Touch Customer Success packages (Accelerators) Serve as the primary point of contact for assigned accounts, fostering strong relationships with key decision-makers and stakeholders Guide customers through onboarding, enablement, and adoption phases using a consultative approach Collaborate cross-functionally with Sales, Product, Engineering, and Professional Services to ensure alignment and drive customer value Capture and communicate customer insights More ❯
risk categories from their questionnaire data, enabling prescribers to deliver more precise and timely interventions to those who need it most. Right now, we're focused on transforming our onboarding system so it can handle multiple flows and questionnaires, expanding our reach and making it possible to connect with more patients than ever before. Expect to: Run structured, data-informed … Metabase or Tableau. Experience in growth-focused roles at startups. So, why join Eucalyptus? Make real impact, fast – You'll see your work influencing patient journeys immediately, from improving onboarding to refining prescription workflows. Collaborate globally – You'll work hand-in-hand with talented colleagues in both London and Sydney, shaping solutions that scale internationally. Stretch your creativity – This role More ❯