126 to 150 of 424 Performance Management Jobs in London

Infrastructure Reliability Engineering practices, operational readiness assessments, resilience validation, platform observability standards and reliability-focused automation across critical infrastructure services.**Key responsibilities:****Team Leadership & Management*** Lead, coach and develop the Infrastructure Reliability Engineering team, setting clear direction, priorities, objectives and performance expectations.* Build and maintain a high-performing … engineering team through effective recruitment, performance management, coaching, mentoring and succession planning.* Allocate engineering resources effectively across reliability improvement initiatives, resilience programmes, operational readiness activities and platform engineering priorities.* Foster a culture of engineering excellence, accountability, continuous improvement and shared ownership of service reliability.**Reliability Engineering*** Lead implementation ...

portfolio of key FNZ clients, combining direct client ownership with leadership of Client Directors and matrixed delivery teams to drive sustainable revenue growth, margin performance, disciplined P&L management and exceptional client outcomes. Role Description The Head of Client Relationships is accountable for the overall performance, growth … role combines executive ownership of FNZ’s most strategic client relationships with leadership of Client Directors responsible for day-to-day account delivery, commercial performance and client advocacy. The role provides strategic oversight across multiple clients, ensuring consistent, high-quality delivery of the FNZ platform services, alignment ...

mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they … drive your future and accelerate your career. You will bring experience and knowledge in:Working collaboratively with multiple vendorsLeading complex projects - project managementStakeholder management and influencing skillsManaging infrastructure services delivery, support and excellenceWorking in global IT function with regional or global responsibilities in an environment like Mondelēz InternationalWorking with ...

Service Delivery to join their team. The Head of Service Delivery is a senior leadership role within the Shared Services Directorate, accountable for the performance, governance and continual improvement of IT service delivery across the organisation. Working closely with the CTO, business leaders and third-party partners, the role … reliable, secure, customer-focused and aligned to organisational priorities. You will lead the Service Delivery team and provide strategic direction across core service management disciplines, including service operations, change, desktop support, service transition and continual service improvement. You are responsible for providing excellent customer service to the business, maintaining ...

Operations function.Specifically, this new role will lead our data science team (5 individuals) as we seek to leverage advanced analytics to improve operational performance including driving on time performance, cost efficiency and customer satisfaction.The team works closely with a growing number of internal stakeholders across easyJet on multiple … IntelligenceJOB PURPOSEThe Data Scientist Senior Manager will be responsible for:· Leadership & Team Management. Lead, mentor, and develop a team data scientists, fostering a high-performance and collaborative culture. Ensure best practices in modelling, experimentation, and deployment.· Data Science & Advanced Analytics. Design and implement predictive and prescriptive models for airline ...

target and interim operating models, organisational structures, governance frameworks, and decision-making processes to enable effective programme deliveryCapability Development – Defining capability frameworks, assessing organisational performance maturity, and delivering capability improvements required to deliver complex capital programmesTransformation Delivery – Supporting the implementation of organisational, process and governance related changes required … proposals to win work. This includes commercial awareness around infrastructure ownership and project delivery (e.g., supply chain challenges, risks and controls, incentivisation) and engagement management (including bidding, performance management, etc.).Demonstrate excellent presentation, facilitation, and communication skills across all levels of client and Deloitte stakeholders. This includes ...

+ benefits) Travel: One week per month in Oslo, plus occasional travel to Sofia Key Skills: B2B SaaS, Customer Support Leadership, Zendesk, ITIL Service Management, SLA & KPI Management The Opportunity We are recruiting a Head of Customer Support for a growing international B2B SaaS organisation that provides digital … develop customer support teams operating across multiple geographical locations, creating a consistent and high-quality experience for B2B customers. You will introduce clearer service-management practices, optimise Zendesk, strengthen the use of operational data and develop a multi-tier support model that provides the right level of service ...

expert in one of more of the following core areas of finance – P2P, I2C, R2R, Projects, Fixed Asset AccountingAssess and understand finance operations and management reporting requirements to recommend optimal solutions to address client needsSupport clients to define the business case for MS D365 F&O enabled finance transformationPlay … Emerging Technology team, you will play a key role successfully supporting our clients to transform the way they run and manage finance operations and performance management, you will use your expertise to build capability within the team. This role provides the opportunity to support our global strategic clients ...

partnering with a global organisation seeking a Talent Management Operations Programme Lead to drive the operational excellence, scalability and effectiveness of a global portfolio of talent and learning programmes. This is a senior operational leadership role within Talent Development. It is not a learning design, facilitation or talent strategy … stakeholders, you will act as the operational backbone of the function - ensuring programmes are well-governed, data-driven and continuously improved. Programme Operations & Portfolio Management Partner with Talent Development programme owners to ensure global initiatives are planned, coordinated and executed with clarity, consistency and operational rigour. Establish and embed ...

security, and AI governance requirements. Portfolio Ownership & Delivery Oversight Own the technology and AI portfolio for UK & Lloyd’s and Enabling Functions, ensuring delivery performance, dependencies, and risks are actively managed. Hold delivery teams accountable for execution outcomes while ensuring the business fulfils its accountabilities (SMEs, process change, adoption … . Provide clear reporting to Global Leadership Team partner(s) on delivery confidence, risks, financial position, and benefits tracking. Stakeholder Management & Executive Influence Challenging and influencing senior stakeholders with poise and composure, facilitating decision-making forums, resolving prioritization conflicts and driving outcomes. Build alignment across business functions including underwriting ...

model risk, data privacy, transparency, human in the loop and auditing.* Build the target operating model for AI engineering and MLOps, including model lifecycle management, monitoring, incident response, versioning and cost/performance optimisation.* Set global standards for AI platforms, toolchains and integration patterns; ensure interoperability with enterprise … including document intelligence, NLP, search/summary, recommendation, decision support and workflow automation.* Strong grasp of responsible AI, security and compliance, including model risk management, privacy, data residency, human oversight and auditability.* Hands on understanding of AI/MLOps practices and platforms, including model lifecycle, observability, cost control ...

model risk, data privacy, transparency, human in the loop and auditing. Build the target operating model for AI engineering and MLOps, including model lifecycle management, monitoring, incident response, versioning and cost/performance optimisation. Set global standards for AI platforms, toolchains and integration patterns; ensure interoperability with enterprise … including document intelligence, NLP, search/summary, recommendation, decision support and workflow automation. Strong grasp of responsible AI, security and compliance, including model risk management, privacy, data residency, human oversight and auditability. Hands on understanding of AI/MLOps practices and platforms, including model lifecycle, observability, cost control ...

modern, data-driven, efficient, and secure IT ecosystem. Drive the company-wide adoption of SaaS, cloud-based solutions, ensuring alignment with business objectives. Team Management and CollaborationLead and manage the internal technology team, ensuring clear direction and effective execution of digital projects. Collaborate with business stakeholders to understand … high-quality standards expected by Zodiac Maritime. Vendor and IT Service ManagementEstablish and maintain productive relationships with strategic vendors. Oversee contract negotiations, manage ongoing performance, and ensure the delivery of services aligns with Zodiac Maritime's needs and expectations. Technology ImplementationDirect the selection and implementation of key digital solutions ...

large data transformation and requires an experienced Delivery Lead who has experience delivering large data programmes. The incumbent will liaise closely with Business, Change Management, 3rd Parties to ensure the delivery of key programmes. They will ensure that the deliverables of the programme are delivered on time … roadmap of change. Monitor delivery progress, identifying and mitigating risks and issues as they arise. Prepare and present updates and reports to senior management and stakeholders, ensuring transparency and alignment with organizational objectives. Ensure compliance with organizational policies and best practices throughout the project lifecycle. Oversee appropriate resourcing, identifying ...

roadmap of change. Monitor delivery progress, identifying and mitigating risks and issues as they arise. Prepare and present updates and reports to senior management and stakeholders, ensuring transparency and alignment with organizational objectives. Ensure compliance with organizational policies and best practices throughout the project lifecycle. Oversee appropriate resourcing, identifying … production support service levels, ensuring high‐level technical support is provided for data‐related technologies. Work closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes, particularly in data management. Prepare business cases, including financial analyses of potential ...

delivery of nexfibre’s business intelligence and analytics framework, enabling the organisation to make informed, data-driven decisions.This role oversees the reporting, data management and KPI governance for customer and service performance under the Master Services Agreement (MSA) with Virgin Media O2. It is responsible for defining, tracking … analysing key service KPIs, validating operational and financial performance, and ensuring data integrity and alignment across all nexfibre and VMO2 processes.Additionally, the Business Intelligence Manager develops the analytical capabilities required across all business functions and drives a consistent, governed approach to data and performance reporting across nexfibre.KEY ACCOUNTABILITIES1. ...

data delivery, analytics and data science capabilities in Operations. It leads a 5‐person data science team to leverage advanced analytics for operational performance, including on‐time performance, cost efficiency and customer satisfaction. Job Purpose Responsibilities include: Leadership & Team Management – Mentor and develop the data science team … foster a high‐performance culture and ensure best practices in modelling, experimentation and deployment. Data Science & Advanced Analytics – Design and implement predictive and prescriptive models for airline operations, applying machine learning, optimisation and statistical analysis to large, complex data sets. Translation of Business Problems – Convert business challenges into analytical ...

QUALIFICATIONSUndergraduate degree required, preferably in a field related to business 3+ years of External Worker program or project management experience Expertise in external workforce models, including onboarding, renewal, and offboarding processesExperience managing third-party providers, including performance management against SLAs and KPIsStrong relationship management skills, with … interpersonal skills, with the ability to influence and collaborate across diverse teamsWHO YOU'LL WORK WITHYou are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.In return for your drive, determination, and curiosity ...

more of the following core areas of finance – P2P, I2C, R2R, Project/Fixed Asset AccountingAssess and understand finance operations and management reporting requirements to recommend the optimal solutions to address client needsSupport clients to define the business case for MS D365 F&O enabled finance transformationPlay … sharing sessions and demonstrating how you engage clients and solve our clients’ biggest problemsDevelop and maintain strong relationships with key stakeholders, including clients, senior management, and project team members.Effectively communicate project status, risks, and issues to stakeholders at all levels.Identify, analyse, and resolve complex issues and make informed decisions ...

roleZodiac Maritime has embarked on a digital transformation programme affecting most parts of the business. Part of this transformation includes renewing the Maintenance Management System for planned and defect maintenance. The role holder will join at the post-implementation stage of a new technical solution. They will manage deployment … maintain the live system. Responsibilities include data building, mapping, updates, routine monitoring of jobs and issues, workflow management, monthly reporting, and PMS audits.Key responsibilities and primary deliverablesDrive improvements and updates in the new PMS tools/functions e.g. Equipment Register, Spares, Planned Maintenance, Defect Management and Inventory Management ...

with Product and Engineering to guarantee that strategic initiatives are translated into actionable plans with ownership, milestones, and delivery expectations. Collaborate with Technical Program Management teams to preserve end‐to‐end visibility across delivery while furnishing senior‐level, cross‐functional progress oversight. Support regional product teams by translating technical … Drive launch readiness, implementation planning, stakeholder alignment, and commercialization governance. Maintain connectivity to business priorities, including GDV growth, client adoption, implementation readiness, and ROI. Performance Management & Business Impact - Establish and manage KPIs, program scorecards, dashboards and communication mechanisms to gauge mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory ...

from the JLL technology platform and customer tools. It ensures operational excellence of Work Dynamics on-account business applications and data platforms including technology performance management, compliance, and security.The Account Technology Director (ATD) is a senior leadership role within the Work Dynamics Technology Enablement team, responsible for overseeing … effectiveness of account operations, and for leveraging data insights for assigned Work Dynamics accounts. This role requires a strategic mindset, technical expertise, strong team management skills, and a deep understanding of data analytics and insights. The ATD acts as a leader, providing guidance and mentorship to their team while ...

from the JLL technology platform and customer tools. It ensures operational excellence of Work Dynamics on-account business applications and data platforms including technology performance management, compliance, and security. The Account Technology Director (ATD) is a senior leadership role within the Work Dynamics Technology Enablement team, responsible … effectiveness of account operations, and for leveraging data insights for assigned Work Dynamics accounts. This role requires a strategic mindset, technical expertise, strong team management skills, and a deep understanding of data analytics and insights. The ATD acts as a leader, providing guidance and mentorship to their team while ...

competitiveness, representing a significant and growing share of NTT DATA Europe’s pipeline and bookings, with direct impact on NTT DATA Europe’s financial performance and growth trajectory. Leads the alliances organization across Europe. Owns the partner-driven P&L for Europe, with full accountability for: Revenue delivery Margin … performance and improvement Partner economics (incentives, co-funding, and investments) Accountable for partner-sourced and partner-influenced revenue streams, and playing a critical role in new logos/strategic deals. Member of the European Growth/GTM leadership team, contributing to regional strategy, investment prioritization, Europe growth agenda, transformation ...

transformation of a team through a period of significant change Deep, practical ITIL 4 expertise across Incident, Problem, Change, Release and Service Level Management, with the credibility to redesign and enforce standards, not just document them Working knowledge of the SFIA framework, able to use it to assess team …/Application Support functions toward SRE, ARE or Production Engineering operating models, including SLOs, error budgets and blameless postmortems Strong people-leadership and performance management skills, able to set clear standards for ownership and accountability while building a positive, high-performing team culture Track record of managing major ...