1 to 25 of 195 Performance Metrics Jobs in London

transform how we develop and upskill our 45,000+ on-site employees worldwide. Join us in democratizing personalized learning and driving measurable improvements in performance and satisfaction across our global workforce. Position Summary The Digital Training Platform Project Lead is responsible for managing the end-to-end implementation, deployment … consistency with JLL's experience standards and methodologies Establish quality assurance processes for content development and ongoing content optimization based on user feedback and performance metrics Change Management & Adoption Design and implement comprehensive change management strategies to drive platform adoption across diverse geographical locations and account types Create ...

Liquidity Manager, Vice President (m|f|x) London The Liquidity Manager is responsible for optimizing liquidity quality, execution performance, and traded volumes, with a primary focus on Currenex. This is a specialist, data‐driven role that actively manages liquidity provider participation to improve market quality, client outcomes, and overall … Optimization & Market Quality Actively manage liquidity providers on the platform, including adding, removing, or repositioning liquidity in response to market conditions, client needs, and performance outcomes. Optimize liquidity by currency pair, trading stack, execution type, and trading style. Ensure high‐quality, resilient liquidity provision that supports diverse client trading ...

will be responsible for delivering insight that drives improvements across the full commercial ecosystem spanning customer experience on, retailer investment effectiveness, marketing and sales performance, and the broader post-purchase, onboarding and promotional landscape. A core part of your remit will be the design, build and ongoing management … marketing and sales performance dashboard, underpinned by Google BigQuery and delivered in Looker Studio. This will serve as a critical decision-making tool for marketing, e-commerce, retail and CX teams surfacing insight such as campaign uplift, halo effects, retailer investment impact and share performance across products ...

teams to maximize pipeline generation and conversion Develop and execute scalable outbound and lead generation strategies across multiple markets and customer segments Own SDR performance management, including target setting, KPI tracking, forecasting, incentive structures, and ongoing coaching initiatives Analyze team performance metrics and sales data to identify … trends, optimize processes, and uncover new growth opportunities Build and maintain regular reporting frameworks, providing leadership with clear visibility into pipeline performance, team productivity, and strategic progress Continuously improve SDR workflows, tools, messaging, and operational processes to increase efficiency and commercial impact Who You Are 5+ years of experience ...

experience and service efficiency. As part of your job, you’ll be: Team Leadership & People Management Lead and manage front line support staff, including performance, development, and daily operations Build a high-performing, customer-focused support function Provide coaching, mentoring, and structured career development for team members Ensure appropriate … structured, accessible, and continuously improved to enable user self-resolution Partner with engineering teams to embed automation and reduce repeat incidents at source Service Performance & Continuous Improvement Define and manage service performance metrics (SLAs, KPIs, response and resolution times) Analyse trends, recurring issues, and user demand ...

drive the direction and execution of our Hybrid Cloud GTM. You will ensure alignment with overall business objectives, grow the Hybrid Cloud GTM performance, and mentor cross-functional teams across key business units such as OCTO, Partner Management (PPM), Professional Services, Managed Services, and Marketing. Success Measures Achieve performance … Team Leadership Lead, mentor, and support a virtual team aligned with the Hybrid Cloud GTM. Provide guidance and resources to achieve team and individual performance goals. Conduct monthly 1:1 meetings, monitor performance, and promote a high‐performance culture. Performance Management Own hybrid cloud GTM performance ...

architecture, security, UX, commercial, and implementation teams to deliver scalable, secure, reusable, and supportable capabilities. Define and maintain standards for usability, configuration, versioning, compatibility, performance, security, analytics, documentation, and release management. Use adoption data, implementation feedback, and performance metrics to reduce integration friction, increase reuse, and improve … developer experience, including documentation, onboarding, sandbox access, implementation support, and self-service tools. Good technical fluency across APIs, SDKs, widgets, authentication, versioning, configuration, analytics, performance, privacy, and security. Experience working with engineering, architecture, UX, commercial, and implementation teams to deliver scalable digital products. Ability to translate client, developer, business ...

tiering, validation requirements, approval processes and ongoing monitoring standards• Lead model validation activities for production ML models: independent validation of model methodology, data quality, performance metrics, bias assessment and documentation completeness• Define and implement model monitoring standards: performance drift detection, data distribution shift, fairness metric tracking … validation checks, staging environment requirements and production deployment gates• Manage the model governance committee: chairing review meetings, escalating high-risk models and producing governance metrics for risk committees and regulators• Build model governance tooling: integrating MLflow, Azure ML or Databricks with governance workflows, automated testing and regulatory reportingRequired Skills ...

learning infrastructure Own end to end platform delivery including development, production support, monitoring, and incident management Drive operational excellence with strong focus on reliability, performance, cost optimization, and automation Establish and enforce governance, security, and compliance frameworks for AI and data platforms Partner with business, technology, and risk stakeholders … align platform capabilities with enterprise priorities Shape platform strategy and technical roadmap, evaluating emerging AI,MLOps, and cloud technologies Ensure delivery outcomes by tracking performance metrics, managing risks, and driving adoption of platform capabilities Required Skills Strong Python engineeringexpertisewith experience building cloud native platforms Deep experience with ...

market initiatives land consistently across all EMEA segments and countries* Spot regional adoption gaps early and surface them before they impact revenue performance* Provide a structured operational feedback loop to leadership and transformation teams* Surface execution risks including pipeline gaps, productivity issues, and forecast volatility with actionable insights* Flag … with sales planning teams to validate regional coverage and capacity models in practice* Coordinate with sales enablement teams when field capability gaps impact regional performance metrics**What You'll Need**Minimum Qualifications* 10+ years of related career experience in Sales Strategy, Business Operations, or Revenue Operations* Experience delivering ...

extensibility. Responsibilities Lead multiple cross‐functional Agile teams, ensuring consistent delivery of high‐impact digital products and features aligned with business objectives. Establish clear performance metrics to monitor team velocity, throughput, and quality, with a focus on continuous improvement and delivery efficiency. Collaborate with Product Owners and Scrum … technical alignment and cultural fit. Contribute to product vision, release planning, and feature prioritization by bringing technical insight into design discussions. Analyze user feedback, performance metrics, and usage data to recommend enhancements that maximize business impact. Foster a culture of technical excellence, collaboration, and accountability. Invest in your ...

trusted, long-term relationships with senior client stakeholders, leading executive reviews, joint account planning, and strategic QBR Expansion & Upsell: Leverage platform usage data, operational metrics, and commercial insights to spot new growth vectors, introduce additional modules, and expand into new geographic markets Proposition Framing & Delivery Alignment Bridge Strategy … dependencies, and commercial risks—driving resolution early and decisively Commercial Discipline & Internal Reporting Data-Driven Account Management: Maintain rigorous visibility over pipeline, revenue forecasts, performance metrics, and client commitments across CRM, account plans, and financial models Executive Visibility: Provide evidence-based reporting and actionable updates directly ...

Strong knowledge of process improvement methodologies, such as Lean Six Sigma, process mapping, and continuous improvement frameworks, required to identify inefficiencies and optimise business performance Ability to analyse operational data, business metrics, and process performance indicators to identify trends, determine root causes, and drive evidence-based decision … Project Management Professional, PRINCE2, Agile, or related project management certification preferred Responsibilities Leads business process transformation initiatives to improve efficiency, governance, scalability, and business performance across the Commercial organisation Lead end-to-end transformation of medium to high complexity business processes, ensuring alignment with strategic, operational, and regulatory objectives ...

revenue outcomes Own and maintain the Adobe relationship map across stakeholders Ensure compliance with all alliance governance and contractual requirements Oversee reporting on key performance metrics (pipeline, revenue, win rates, funding utilisation) Manage the Adobe alliance budget, ensuring effective and strategic allocation of resources Ensure appropriate commercial agreements … Market Strategy Development Stakeholder Management Revenue Growth Accountability Commercial Acumen Hard Skills Adobe Enterprise Digital Marketing Solutions Pipeline Tracking Proposal Development Contract Management Performance Metrics Reporting Soft Skills Strong Communication Leadership Abilities Motivational Skills Influencing Skills Adaptability Industry Keywords Market Penetration Revenue Growth Client Engagement Joint Solutions Development ...

Account Executives focused on new business Drive accountability to activity, pipeline, and revenue targets Deliver structured coaching through call reviews, deal strategy, and performance feedback Build a high-performance culture centered on ownership, resilience, and results New Business Acquisition Own team performance against new revenue … outreach Improve conversion rates across each stage of the sales funnel Support Account Executives in live deals to increase win rates Sales Execution and Performance Management Monitor daily sales activity, pipeline health, and forecast accuracy Set clear expectations for outreach, meetings, proposals, and close rates Ensure consistent execution ...

assisting with investment, Re-Fi and disposal activities. Client Details Our client is a dynamic hospitality investment platform, focused on unlocking value and driving performance across a quality hotel portfolio in London, Europe & the U.S. This is an excellent opportunity to join a commercially minded team and gain broad … Description Asset Management & Financial Analysis Develop and maintain analytical tools to evaluate hotel operational performance. Analyse and benchmark operating results against budgets, forecasts, market performance and key performance indicators. Support the development and implementation of value-enhancing asset strategies. Prepare weekly, monthly and quarterly performance reporting. Participate ...

responsibility to align IT initiatives with the Firm's strategic goals. The role supports oversight of daily IT operations, focusing on maximizing availability, performance, and user satisfaction in coordination with the Director: Global Technology Services. The Assistant Director will cultivate robust relationships with local office leadership, promote a client … Collaborate with the Director: Global Technology Services to define services and agree on meaningful service levels with the business, including service level expectations, key performance indicators, and customer experience measures. Support managers by providing leadership and guidance in alignment with the Global Director's strategic direction for planning, designing ...

Analysis Product Strategy and Vision Product Roadmapping Requirements Gathering and Prioritisation Writing User Stories and Acceptance Criteria Agile and Scrum Methodologies Stakeholder Management Product Metrics and Key Performance Indicators (KPIs) Data-Driven Decision Making Go-to-Market Planning Product Launch and Iteration AI Tools for Product Management Practical … requirements Creating product roadmaps Writing user stories and maintaining a product backlog Prioritising features using industry frameworks Producing product requirement documents (PRDs) Analysing product performance metrics Developing go-to-market strategies Collaborating on simulated Agile product sprints Portfolio projects demonstrating your product management capabilities This practical experience will ...

Hays are now looking for a Quality Engineer/Performance Tester for one of our local clients: £310 p/d Inside IR35 3 days p/w in the office, 2 WFH Location is one of either London, Manchester or Leicester We're looking for strong experience … performance and non-functional testing to support the delivery of large-scale digital services. The role will focus on ensuring applications are scalable, reliable and performant through a combination of performance testing, API testing and quality engineering practices. What you'll be doing Design, develop and execute performance ...

operations and ITSM process owners; translate ITIL standards into executable regional workflows; conduct process maturity assessments and publish a global service playbook. Global Service Performance & Governance: Oversee global deskside performance metrics including ticket volume, SLA compliance, backlog and user satisfaction; establish KPI framework and dashboards; deliver performance … Incident, Problem, Change, Request and Asset processes. ServiceNow Data & Reporting Integrity: Ensure accurate data capture and workflow alignment; standardize global reporting and align deskside metrics with enterprise ITSM governance. Strategic Global Programs: Lead or sponsor global initiatives such as the Global Deskside Service Playbook, hardware lifecycle program alignment, knowledge ...

operations and ITSM process owners; translate ITIL standards into executable regional workflows; conduct process maturity assessments and publish a global service playbook.* Global Service Performance & Governance: Oversee global deskside performance metrics including ticket volume, SLA compliance, backlog and user satisfaction; establish KPI framework and dashboards; deliver performance … Incident, Problem, Change, Request and Asset processes.* ServiceNow Data & Reporting Integrity: Ensure accurate data capture and workflow alignment; standardize global reporting and align deskside metrics with enterprise ITSM governance.* Strategic Global Programs: Lead or sponsor global initiatives such as the Global Deskside Service Playbook, hardware lifecycle program alignment, knowledge ...

operational processes, improving efficiency, accuracy and scalability. Conduct ad-hoc analysis to identify process gaps, root causes and opportunities for continuous improvement. Reporting & Performance Management: Own weekly, monthly, quarterly and annual reporting across Consumer Care and other customer channels, with a key focus on monthly business reviews. Translate complex … performance data into clear, engaging insights and narratives, presenting key trends, achievements, challenges and opportunities to senior leadership and clients. Power BI Reporting & Dashboard Management: Manage and maintain existing Power BI dashboards, including data accuracy, refresh schedules and ongoing functionality. Develop new dashboards and reporting solutions aligned with evolving ...

environments. Strong analytical and critical-thinking skills with the ability to interpret data and translate business requirements into actionable reporting solutions. Understanding of commercial performance metrics and KPIs, with the ability to connect reporting outputs to business outcomes. Proven ability to work independently, take ownership of projects ...

standardized, scalable, compliant, and aligned with People strategy and business needs, while respecting local policy ownership. The role is responsible for process governance, performance, documentation, and evaluating the impacts of product (technology) changes for the processes they are responsible for. The GPO operates in a fast-moving, evolving environment … impacts. Ensure technology changes are reflected in updated process documentation. Support change readiness activities for all technology releases. Operational Excellence Execute KPIs, SLAs, and performance measures for assigned processes. Monitor operational performance and partner with People Services to address issues. Ensure operational documentation (SOPs, workflows, knowledge articles ...

vendor management processes to ensure operational effectiveness. Develop funding proposals, business reviews, and governance materials for executive stakeholders. Maintain accurate reporting and operational metrics that support planning and decision‐making. Reporting and Stakeholder Management Develop and maintain program dashboards, reporting mechanisms, and performance metrics to enable effective … management. Continuously evaluate operational processes and recommend improvements that enhance delivery effectiveness and organizational scalability. Promote data‐driven decision‐making through delivery analytics, operational metrics, and program insights. Champion efficient operating practices that allow teams to focus on high‐value work and strategic outcomes. Qualifications Required 8+ years ...