51 to 75 of 160 Performance Metrics Jobs in London

and/or other alternative IT outsourcing accreditations desirable Strong understanding of IT service delivery models, offshore operations, and technology infrastructure Experience with contract management, service level agreements, and performance metrics in IT environments Advanced negotiation skills with the ability to influence at all levels of an organization Excellent analytical capabilities with strong financial acumen and attention to More ❯

inventory optimization. - Drive collaboration across teams, working closely with internal partners (e.g., Supply Chain, Tech, Finance, and Retail) to align strategies and deliver impactful results. - Develop and track key performance metrics to measure the effectiveness of vendor planning solutions and continuously optimize based on data-driven insights. - Engage with EU vendors to understand their pain points, identify opportunities More ❯

and deployment of campaigns across channels (Email, IPD, SMS, etc.), aimed at driving activation and retention Use our in-house experimentation and campaign management platforms to continuously improve campaign performance and user experience. Monitor campaign performance metrics and KPIs, drawing actionable insights to optimize marketing effectiveness. Map and continuously refine key lifecycle journeys for core customer segments … written communication skills; ability to present findings and recommendations to leadership. Self-starter with a bias for action and a test-and-learn mindset. Understanding of growth marketing, retention metrics (e.g., churn, NPS, LTV), and behavioral triggers. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to More ❯

marketing teams. Drive personalization and segmentation strategies to create differentiated experiences for different customer types. Ensure all digital journeys are compliant, accessible, and aligned with brand promise. Monitor journey performance using analytics and customer feedback, identifying friction points and opportunities. Lead test-and-learn experiments (A/B, multivariate testing) to optimize customer experiences. Regularly report on performance metrics to senior leadership, highlighting successes and areas for improvement. Influence stakeholders and align priorities across multiple business units. Foster a culture of customer-centricity, innovation, and continuous improvement Skills/Experience: Bachelor's degree in Business, Marketing, Digital Experience, or related field (or equivalent work experience). Proven track record in digital product, journey, or experience management. More ❯

of the team shaping the industry, we’d love to hear from you. Key Responsibilities: Collaborating with Paid and Organic Campaign teams to deliver data-led strategies that optimise performance, improve efficiency, and enhance targeting across live campaigns. Extracting, cleaning and analysing large-scale social media datasets to uncover patterns, trends and actionable insights that inform campaign planning and … implementation of tools to improve data workflows. Communicating complex data findings clearly and effectively to both technical and non-technical audiences, including internal stakeholders and clients. Continuously monitoring campaign performance, using data to assess effectiveness and recommend opportunities for ongoing optimisation. Producing clear, insightful reports and dashboards highlighting key trends, performance metrics and strategic recommendations. Supporting audience More ❯

of the team shaping the industry, we’d love to hear from you. Key Responsibilities: Collaborating with Paid and Organic Campaign teams to deliver data-led strategies that optimise performance, improve efficiency, and enhance targeting across live campaigns. Extracting, cleaning and analysing large-scale social media datasets to uncover patterns, trends and actionable insights that inform campaign planning and … implementation of tools to improve data workflows. Communicating complex data findings clearly and effectively to both technical and non-technical audiences, including internal stakeholders and clients. Continuously monitoring campaign performance, using data to assess effectiveness and recommend opportunities for ongoing optimisation. Producing clear, insightful reports and dashboards highlighting key trends, performance metrics and strategic recommendations. Supporting audience More ❯

of the team shaping the industry, we’d love to hear from you. Key Responsibilities: Collaborating with Paid and Organic Campaign teams to deliver data-led strategies that optimise performance, improve efficiency, and enhance targeting across live campaigns. Extracting, cleaning and analysing large-scale social media datasets to uncover patterns, trends and actionable insights that inform campaign planning and … implementation of tools to improve data workflows. Communicating complex data findings clearly and effectively to both technical and non-technical audiences, including internal stakeholders and clients. Continuously monitoring campaign performance, using data to assess effectiveness and recommend opportunities for ongoing optimisation. Producing clear, insightful reports and dashboards highlighting key trends, performance metrics and strategic recommendations. Supporting audience More ❯

of the team shaping the industry, we’d love to hear from you. Key Responsibilities: Collaborating with Paid and Organic Campaign teams to deliver data-led strategies that optimise performance, improve efficiency, and enhance targeting across live campaigns. Extracting, cleaning and analysing large-scale social media datasets to uncover patterns, trends and actionable insights that inform campaign planning and … implementation of tools to improve data workflows. Communicating complex data findings clearly and effectively to both technical and non-technical audiences, including internal stakeholders and clients. Continuously monitoring campaign performance, using data to assess effectiveness and recommend opportunities for ongoing optimisation. Producing clear, insightful reports and dashboards highlighting key trends, performance metrics and strategic recommendations. Supporting audience More ❯

L2 support resolutions related to data ingestion, processing, and output. Data Solutions Product Adoption Measurement: Partner with the Product Measurement team to ensure that there are clearly defined key performance indicators for data application usage within the Data Solutions pillar and track key metrics/analyse data to identify areas for improvement and optimize adoption efforts for our … provide back to the pillar leadership team, working closely with regional, market and client enablement leads to gather any specific requirements, feedback and priorities related to data quality, model performance, and insight generation. Partnership & Collaboration: Build strong working relationships with key stakeholders across the organization, including the central deployment and enablement team and regional, market and client enablement leads. … provide pitch support, demo scripts and walkthroughs as required to showcase our data products and AI capabilities in a clear and compelling way, emphasizing their value in driving predictive performance and strategic insights. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences More ❯

Work directly with the CEO to analyse company data and provide actionable insights Prepare presentations and reports to support decision-making Manage and analyse cash flows, data models, and performance metrics Identify opportunities to improve company efficiency and operations Use tools such as Power BI and advanced Excel for reporting and analysis Provide support and insight into key More ❯

lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change management processes related to Anaplan support. Monitor ticket trends , identifying recurring issues and ensuring proactive resolution to reduce … incidents. Client Relationship & Stakeholder Management Act as the primary point of contact between the client and the managed service team. Conduct regular service reviews with the client to discuss performance, improvements, and upcoming requirements. Gather and translate business needs into actionable enhancements or new Anaplan models . Manage escalations , ensuring critical issues are addressed promptly and keeping the client … support team , ensuring workloads are balanced and high-priority issues are addressed promptly. Collaborate with our technical consultants to implement system improvements and new features. Governance & Reporting Maintain service performance reports , highlighting trends, SLAs, and areas for improvement. Provide quarterly or monthly service reviews , presenting insights on ticket volumes, response times, and system enhancements. Understand and apply the processes More ❯

lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change management processes related to Anaplan support. Monitor ticket trends , identifying recurring issues and ensuring proactive resolution to reduce … incidents. Client Relationship & Stakeholder Management Act as the primary point of contact between the client and the managed service team. Conduct regular service reviews with the client to discuss performance, improvements, and upcoming requirements. Gather and translate business needs into actionable enhancements or new Anaplan models . Manage escalations , ensuring critical issues are addressed promptly and keeping the client … support team , ensuring workloads are balanced and high-priority issues are addressed promptly. Collaborate with our technical consultants to implement system improvements and new features. Governance & Reporting Maintain service performance reports , highlighting trends, SLAs, and areas for improvement. Provide quarterly or monthly service reviews , presenting insights on ticket volumes, response times, and system enhancements. Understand and apply the processes More ❯

will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at the … heart of your role, encompassing both sales and service. Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance: Ensuring that all colleagues are up to date with their training metrics. Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the More ❯

the main point of contact for assigned partners, building strong relationships and addressing their needs Collaborate with partner teams to ensure seamless end customer onboarding and integration Monitor partner performance metrics and provide regular reports and insights Identify and pursue upsell and cross-sell opportunities within the partner ecosystem Conduct regular business reviews with partners to assess performance More ❯

the main point of contact for assigned partners, building strong relationships and addressing their needs Collaborate with partner teams to ensure seamless end customer onboarding and integration Monitor partner performance metrics and provide regular reports and insights Identify and pursue upsell and cross-sell opportunities within the partner ecosystem Conduct regular business reviews with partners to assess performance More ❯

and Marketing Cloud. Optimise Lead Generation: Develop dynamic landing pages, forms, and content that convert leads into loyal customers. Data-Driven Strategy: Manage segmentation, ensure data hygiene, and analyze performance metrics to drive smarter marketing decisions. Continuous Improvement: Implement A/B testing and use performance analytics to refine campaigns and boost engagement. Ensure Compliance: Uphold best More ❯

and Marketing Cloud. Optimise Lead Generation: Develop dynamic landing pages, forms, and content that convert leads into loyal customers. Data-Driven Strategy: Manage segmentation, ensure data hygiene, and analyze performance metrics to drive smarter marketing decisions. Continuous Improvement: Implement A/B testing and use performance analytics to refine campaigns and boost engagement. Ensure Compliance: Uphold best More ❯

The Product Operations Lead will manage day-to-day operations, streamline workflows, support project management, and optimise processes. This role also involves overseeing sales operations, analysing performance metrics, and ensuring efficient team communication. This high-trust, high-impact role combines systems thinking, startup grit, and founder support. You'll play a central part in shaping how Hourze operates … and clear execution roadmaps Coordinate with engineering, design, and content to keep features on track Build and manage systems in Notion, Airtable, Slack, and other team tools Track product metrics and organise user feedback into actionable insights Operations & Systems Handle day-to-day internal ops, including team coordination, onboarding, and hiring Set up and streamline workflows across documentation, vendor More ❯

find quickly what they are looking for. You will propose innovation to build ML models trained on terabytes of product and traffic data, which are evaluated using both offline metrics as well as online metrics from A/B testing. You will then integrate these models into the production system that serves customers, closing the loop through data … modeling, application, and customer feedback. The chosen approaches for model architecture will balance business-defined performance metrics with the needs of millisecond response times. Invent or adapt new scientific approaches, models or algorithms inspired and driven by customers' needs and benefits at the project level. Analyze data and identify the gaps in existing solutions, and propose innovative science … programming in Java, C++, Python or related language Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing PREFERRED QUALIFICATIONS Experience using Unix/Linux Experience in professional software development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have More ❯

and attribution expertise. You will be liaising with a range of clients in a support/consultative capacity, helping them to discern insight and strategy based on the key performance metrics put together through the Data Science model. The role will be dynamic and varied, with future opportunities to move departments through a bespoke Centre of Excellence Grad … business's products, and provide ongoing client training on these Ensure the timely and successful delivery of solutions, according to customer needs and objectives Forecast and track key account metrics, identify, and help realise upsell opportunities; grow opportunities within the customer base, and collaborate with the sales team to ensure growth attainment Continually strive to provide the best customer More ❯

Use data insights to optimise email strategies and workflows to ensure campaigns are consistently improving and delivering results. Share key findings with cross-functional teams to ensure alignment on performance and areas for optimisation. Cross-functional collaboration Collaboration with the wider marketing and sales teams to ensure email campaigns are integrated with overarching marketing initiatives and product launches. Partner … maximise the potential of each release. Skilled at blending technical precision with creative thinking, developing flexible email marketing strategies tailored to specific campaigns. Strong analytical skills to track relevant performance metrics, interpret data and deliver actionable insights. Good writing skills, with the ability to craft engaging and persuasive copy for email campaigns. Excellent communication and collaboration skills, effective More ❯

into data product features with measurable KPIs. Write clear and concise product specifications, including user stories and acceptance criteria, for the data team to follow. Continuous improvement: Regularly review performance metrics and user feedback to continuously optimise and improve data products. Facilitate user testing sessions and collect user feedback to ensure data products meet user needs and business More ❯

managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and … industry insights Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the More ❯

operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY RESPONSIBILITIES Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction. Developing and implementing VW customer service policies and procedures to ensure efficiency and effectiveness in … process exceptions measuring the online order flow to ensure timely and accurate order fulfilment. Working collaboratively with IT and systems integration (SI) teams to identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing. Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and More ❯

operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY RESPONSIBILITIES Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction. Developing and implementing VW customer service policies and procedures to ensure efficiency and effectiveness in … process exceptions measuring the online order flow to ensure timely and accurate order fulfilment. Working collaboratively with IT and systems integration (SI) teams to identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing. Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and More ❯