51 to 75 of 194 Performance Metrics Jobs in London

experience, and commercial effectiveness. Serve as Process Owner for pricing-related workflows, including pricing exceptions and pricing program eligibility guidelines, ensuring effective governance and performance measurement Lead initiatives to modernize and digitize processes by identifying pain points, conducting root cause analysis, and implementing sustainable improvements in partnership with Technology … maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo Identify and deploy AI-enabled tools and automation opportunities that improve productivity and enhance ...

www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening day-to-day reporting … Reporting - Extract, clean and analyse data using SQL, Python and Excel to support reporting, dashboards and insight packs. Track key customer and business metrics such as NPS, engagement, retention, adoption and usage, while ensuring data is validated, consistent and reliable for decision-making. Data Science, Automation and AI Readiness ...

seasonality adjustment, interrupted time series, and causal impact frameworks, to determine business impact. Analyse customer behaviour, identify growth opportunities, and uncover root causes behind performance trends. Translate complex analytical findings into clear recommendations that help teams decide what to stop, start, or scale. Partner cross‐functionally with stakeholders … tests, controlled experiments, holdouts, and geo experiments. Experience measuring incrementality and evaluating business initiatives using data‐driven approaches. Strong understanding of growth and performance metrics, including ROAS, CAC, conversion, retention, and customer lifetime value. Excellent communication skills with the ability to translate complex analysis into clear business recommendations. ...

seasonality adjustment, interrupted time series, and causal impact frameworks, to determine business impact.* Analyse customer behaviour, identify growth opportunities, and uncover root causes behind performance trends.* Translate complex analytical findings into clear recommendations that help teams decide what to stop, start, or scale.* Partner cross-functionally with stakeholders … tests, controlled experiments, holdouts, and geo experiments.* Experience measuring incrementality and evaluating business initiatives using data-driven approaches.* Strong understanding of growth and performance metrics, including ROAS, CAC, conversion, retention, and customer lifetime value.* Excellent communication skills with the ability to translate complex analysis into clear business recommendations. ...

your pipeline through strategic outbound and identifying intent signals to position MAI as the growth multiplier for eCommerce brands. Become a domain expert in performance marketing and AI agents. Through MAI’s product training and direct client engagement, you’ll deeply understand how AI optimizes campaigns, budgets, and ROAS … product, ops, and marketing to share customer feedback, influence roadmap priorities, and co-develop scalable GTM processes. Maintain CRM excellence, documenting learnings, activities, and performance data to continuously improve targeting and efficiency. Requirements 4-8 years of full-cycle sales experience, with a proven record of exceeding quota. Experience ...

role Key Responsibilities PMO Leadership: Deliver a UK PMO function supporting Real Estate, Workplace, Facilities, and Technology-enabled transformation programmes. Portfolio Oversight: Monitor project performance, budgets, timelines, resource allocation, and dependencies across a portfolio of Real Estate, Workplace, and technology initiatives. Governance & Compliance: Ensure adherence to internal controls … Real Estate, Workplace, IT, Security, Facilities Management, external suppliers, consultants, and business stakeholders. Reporting & Insights: Deliver executive-level dashboards, portfolio reporting, RAID management, service performance metrics, and programme updates. Process Improvement: Drive continuous improvement across PMO processes, project delivery methodologies, service management practices, and supporting toolsets. Change Management ...

Leadership Lead, inspire, coach, and develop a high-performing team of Sales Managers and senior sales professionals. Create a culture of accountability, collaboration, high performance, and customer success. Establish clear objectives, performance metrics, and development plans for the regional sales organisation. Support recruitment, succession planning, and capability ...

including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics … international team and to make a significant impact on JD.com's global presence. Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses. JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration ...

more than 15 years we've been helping ambitious brands grow through award-winning SEO, Paid Media, Digital PR and Content Marketing. From performance-driven Google Ads and Meta campaigns to integrated digital strategies that deliver measurable commercial growth, we combine technical expertise with genuinely collaborative client partnerships … achieve their commercial objectives. You'll have the autonomy to influence campaign strategy, present recommendations directly to clients and continually test, optimise and improve performance across multiple platforms. If you enjoy balancing analytical thinking with creativity, commercial awareness and strong client relationships, you'll feel right at home. Where ...

more than 15 years we've been helping ambitious brands grow through award-winning SEO, Paid Media, Digital PR and Content Marketing. From performance-driven Google Ads and Meta campaigns to integrated digital strategies that deliver measurable commercial growth, we combine technical expertise with genuinely collaborative client partnerships … achieve their commercial objectives. You'll have the autonomy to influence campaign strategy, present recommendations directly to clients and continually test, optimise and improve performance across multiple platforms. If you enjoy balancing analytical thinking with creativity, commercial awareness and strong client relationships, you'll feel right at home. Where ...

services organization across professional services, implementation, integration, configuration, training, and mission support. Define the services operating model, including governance, delivery standards, resource planning, performance metrics, and quality controls. Partner with Sales, Solutions Architecture, Solutions Engineering, Product, Customer Success, PMO, and regional leadership to shape services strategy and improve … forecasting, resource management, milestone tracking, dependency management, and executive visibility into delivery risk. Scale training, enablement, and mission support capabilities across regions. Establish services metrics that measure customer impact, delivery performance, adoption, and operational efficiency. Minimum Qualifications Significant leadership experience in professional services, program delivery, implementation, mission support ...

advertisers across Central & Eastern Europe, including app, gaming, and web advertisers.Develop and execute a go-to-market strategy to position Snapchat as a key performance marketing platform.Own the full sales cycle, from prospecting to closing long-term partnerships.Advise clients on user acquisition, conversion, and performance strategies across … mobile apps, gaming, and/or web performance.Professional proficiency in English and Russian and/or Ukrainian.Knowledge, Skills & AbilitiesStrong knowledge of app and web performance advertising.Experience with MMPs, Snap Pixel, CAPI, attribution, and performance metrics such as CPI, CPA, and ROAS.Proven track record of prospecting and winning ...

wider business initiatives, ensuring Billing capabilities effectively support new products, customer solutions and market expansion. You’ll use customer insights, operational data and commercial metrics to prioritise initiatives that improve customer outcomes, reduce servicing costs and increase business value. You’ll build strong partnerships with Revenue Operations, Engineering, Pricing … create seamless, connected financial experiences for customers. You’ll lead, develop and inspire a team of Product Managers, creating a high-performance culture that attracts and grows top talent. You’ll represent Billing at senior leadership forums, influencing decisions that shape the future of Global Payments’ Money Domain. What ...

wider business initiatives, ensuring Billing capabilities effectively support new products, customer solutions and market expansion. You'll use customer insights, operational data and commercial metrics to prioritise initiatives that improve customer outcomes, reduce servicing costs and increase business value. You'll build strong partnerships with Revenue Operations, Engineering, Pricing … create seamless, connected financial experiences for customers. You'll lead, develop and inspire a team of Product Managers, creating a high-performance culture that attracts and grows top talent. You'll represent Billing at senior leadership forums, influencing decisions that shape the future of Global Payments’ Money Domain. What ...

Quality Manager in maintaining the Business Management System (BMS) as it relates to GCP and clinical operations. Develop and track quality objectives and performance metrics, aligning them with organisational goals and regulatory expectations. Risk Management & Continuous Improvement Oversee a robust risk management framework that ensures proactive identification, assessment … mitigation of quality and compliance risks across all operations. Drive a data-informed approach to continuous improvement, leveraging quality metrics, trends, and industry benchmarks to shape strategic priorities and operational excellence. Champion a risk-based quality culture, ensuring accountability, transparency, and resilience in all processes, systems, and teams. Ensure ...

Partner with wider EMEA/Global campaign, digital, event, PR, and partner marketing teams to align and maintain a regional calendar of marketing activities. Performance Analysis & Reporting: Review regional campaign metrics across all channels, forecast pipeline targets, and provide sales leadership with detailed commentary, actionable insights, and performance … teams. Marketing Mix Proficiency: Hands-on experience executing multi-channel integrated campaigns (digital, events, outbound, partner marketing). Data-Driven: Ability to analyze campaign performance metrics, forecast pipeline attainment, and optimize campaigns to reach targets. Communication & Relationship Building: Excellent stakeholder management skills with the confidence to brief, guide ...

learning (ML) technologies. Key job responsibilities As Team Manager, you will be responsible for : Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality Support hiring and training of new Associates Ensure productivity is maximized through supervision, training, analysis … feedback of performance data on a periodic basis Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies Track quality and utilization metrics ...

reuse potential Advise and support buy-or-build recommendations and help prepare funding and prioritization trade-off materials Maintain transparency & provide insights on portfolio performance, risks, and ROI with all relevant stakeholders Investment Management & Business Acumen Support budget prioritization and contribute to annual planning for the portfolio, across build … legal & RAI Support governance boards and strategy board sessions and decision-making Together with the PSL and the relevant DPMs, contribute to effective assets' performance metrics and dashboards Navigate billable economics (NCC growth) and internal investment mechanisms Use quantitative insights — adoption, usage, ROI, client pull, and reuse potential ...

Cloud Platform (cloud infrastructure, observability, SRE, incident response) and Enterprise Services (IT support, IAM, Okta, Slack and core SaaS) — setting technical direction, hiring and performance standards across both. Delivering the reliability, performance and cost-efficiency of the cloud platform underpinning production services, including SLOs, on-call and incident … engineering discipline — automation-first, self-service where possible, and measured on employee productivity and security outcomes. Tracking and reporting meaningful operational metrics — availability, MTTR, change failure rate, identity hygiene, endpoint and SaaS posture, support responsiveness — and using them to drive continuous improvement within the function. Acting as a senior ...

forward‐looking indicators Deliver high‐quality, analytics‐based risk reporting (monthly, quarterly, and ad hoc) across legal entities Provide impactful risk insights and metrics to senior management, including Board and Risk Committees, leveraging visualization and trend analysis Execute the end‐to‐end risk management framework (identify, assess, monitor, report … validation of remediation effectiveness and sustainability Leverage trend analysis and root cause insights to identify systemic issues and improve self‐identification capabilities Monitor issue performance metrics through automated reporting and dashboards, escalating risks in a timely manner Control Environment & Testing Optimization Provide independent challenge over control testing programs ...

facing and focuses on operational leadership rather than hands-on engineering. You'll oversee third-party suppliers and offshore teams, manage incidents and service performance, drive governance initiatives and ensure data products are delivered effectively across the business. Key responsibilities include: Leading Data Operations across a complex cloud … data ecosystem Managing suppliers, offshore teams and support resources Driving incident management, service improvements and SLA performance Ensuring environments remain scalable, compliant and fit for purpose Overseeing data pipeline reliability and operational performance Supporting deployment, release and change management processes Providing regular operational reporting and KPI tracking ...

handle data with high accuracy, ensuring quality controls and validation processes are in place. Analytical Skills: Experience in tracking and interpreting KPIs and operational performance metrics, with the ability to create insightful dashboards and presentations. Strong Communication: Excellent verbal and written communication skills, capable of translating technical data ...

. Establish clear process structures: inputs/outputs, roles, responsibilities, and quality gates. Identify bottlenecks and inefficiencies and drive data‐driven improvements. Establish performance metrics (KPIs) to measure capability effectiveness and track progress. Identify risks related to capability development and define mitigation strategies. Establish governance mechanisms, including process ...

search and retrieval evaluation. Familiarity with GraphRAG and agentic RAG. LLMOps, Evaluation & Responsible AI – operationalizing LLM and agentic systems at scale; evaluation harnesses, quality metrics, observability, tracing and monitoring (LangSmith, LangFuse); guardrails, red‐teaming and continuous optimization of accuracy, cost and latency. Understanding of AI governance, security, privacy, bias … guardrails, human oversight and observability. Collaborate with data scientists and engineers to implement Generative AI solutions and integrate models into production environments. Continuously optimize performance of Generative AI models, addressing speed, accuracy and resource utilization. Assess outcomes against success criteria, iterate on models and strategies based on performance ...

requirements. Collaborate with Change, Technology, Operations and Risk teams to implement process enhancements. Track process improvement initiatives and measure business outcomes using KPIs and performance metrics. You'll have: Proven experience as a Process Business Analyst within retail banking or financial services. Strong experience delivering business process improvement ...