51 to 75 of 393 Performance Metrics Jobs in London

Senior AI Architect| London

Hiring Organisation
Infosys Technologies
Location
London, UK
Employment Type
Full-time
maximize factual grounding and minimize hallucination in production. LLMOps, Evaluation & Responsible AI: Experience operationalizing LLM and agentic systems at scale—evaluation harnesses and metrics for quality, groundedness, and safety; observability, tracing, and monitoring (e.g., LangSmith, LangFuse); guardrails and red-teaming; and continuous optimization of accuracy, cost, and latency. Understanding … fairness, and emerging AI regulation. Machine Learning Mastery: Profound understanding of machine learning principles, algorithms, and frameworks. Able to design and implement models, optimize performance, and manage training pipelines effectively. Technical Proficiency: Proficiency in programming languages commonly used in AI development, such as Python, TensorFlow, PyTorch, or similar tools ...

Specialist, Search Engine Marketing (SEM)

Location
Greater London, England, United Kingdom
more than ten markets — campaign strategy and build, keyword and search term strategy, bidding and budget pacing, ad copy, landing page experimentation, and performance reporting against lead and revenue targets. This is a hands-on, high-ownership role. You will be the person who makes the daily optimisation calls … designs the tests, and brings the recommendation rather than waiting for one. Search is changing quickly — AI Max, Performance Max, Demand Gen, AI-generated ad copy, and AI answer engines are reshaping how intent is captured — and we want someone who is genuinely excited to figure out what works ...

Senior Program Manager, GREF – Global Support Operations

Location
Greater London, England, United Kingdom
nimble, low-friction frameworks that accelerate decision-making and improve decision quality. You will design and run business reviews that enable leadership to track performance, identify risks, and adjust course. Your ability to synthesize data from service requests, performance metrics, employee feedback, and operational costs will enable … Build and maintain strong partnerships with regional stakeholders, serving as a bridge between local operations and global programs Lead monthly business reviews, leveraging comprehensive performance data to drive action plans and accountability with regional teams Analyze service request data and operational metrics to identify trends, risks, and improvement ...

Managed Service Operations - Head of Practice

Location
Greater London, England, United Kingdom
maturity of Made Tech’s operational capabilities incident, problem, and change management; monitoring and observability; automation and AIOps; governance; operational playbooks; runbooks; service health metrics; and 24/7/365 support patterns. You will ensure our teams have the skills, tools, and structures they need to deliver consistently … patterns, readiness assessments, patching/maintenance cycles, and resilience practices. Building and mentoring teams of engineers and operational specialists, growing capability and establishing clear performance and quality expectations. Driving operational excellence through governance frameworks, measurable KPIs/SLOs, automated monitoring, strong problem management, and continuous improvement. Developing and implementing ...

Digital Analyst

Hiring Organisation
TQR
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
This is an exciting opportunity for a data-driven professional to use digital, ecommerce and customer data to generate meaningful insights that support commercial performance and better decision-making. Based in London with hybrid working, youll work closely with Ecommerce, Marketing, Product, Technology and external partners to strengthen digital … reporting and data visualisation. Youll be responsible for ensuring digital data is accurate, accessible and actionable, while identifying opportunities to improve customer journeys, ecommerce performance and conversion. Youll also have the opportunity to contribute to the development and use of AI within analytics, helping to identify new and more ...

Customer Success Executive - Dutch Speaker

Hiring Organisation
Interu - built by iov42
Location
London Area, United Kingdom
coordinate responses with users. Product Collaboration : capture, document and escalate product requests and feedback to the Product team, supporting roadmap development and continuous improvement. Performance : Monitor support performance metrics (e.g. response time, resolution rate, user satisfaction) and contribute to continuous improvement. Support Coverage Expansion ...

Data Analyst

Location
Greater London, England, United Kingdom
analytical Data Analyst to support and scale our global partner business. In this role, you will analyze data across our partner ecosystem—including sales performance, customer usage, licensing, and marketing to provide insights into how our partners drive revenue growth, customer adoption, and long-term retention. Your work will … help leadership make decisions on where to invest, which partners to prioritize, and how to grow our channel business effectively. Key Responsibilities: Partner Performance Analysis Analyze how partners contribute to revenue growth, pipeline creation, and customer expansion across regions, channels, and segments. Partner Health & Engagement Insights Develop lifecycle metrics ...

Senior B2B CRM Executive

Location
Greater London, England, United Kingdom
communications across email, WhatsApp and tablet notifications. We also own the lifecycle and automation stack behind those communications (Salesforce Marketing Cloud), and the campaign performance reporting that shows what’s working. In 2026, the team is shifting from operational excellence to strategic orchestration: connecting channels, segmentation and measurement … process, taking ownership of live campaign execution. Over the following months, you’ll take on end‐to‐end ownership of lifecycle programme design – using performance data to shape segmentation, messaging and cadence – while continuing to support ad‐hoc partner sends as they come up. You will report into ...

Performance Business Director

Hiring Organisation
Publicis Media
Location
London, UK
Employment Type
Full-time
best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger … some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. OverviewWe are hiring a Performance Business Director to lead and shape the performance strategy for reMarkable—one of the world's most exciting DTC technology brands. This ...

Payment Operations & Risk Analyst

Location
Greater London, England, United Kingdom
global payment ecosystem. Your Role Optimize Fund Security : Maintain and improve risk control mechanisms to safeguard funds while supporting scalable business growth. Monitor Channel Performance : Audit daily performance metrics—including success rates, latency, and charge‐back rates—across multiple payment channels to quickly flag and diagnose anomalies. … refining detection rules. Maintain KPI Frameworks : Track and manage our core payment KPI dashboard, covering transaction volumes, success rates, channel costs, and risk performance to maximise efficiency. Support Strategic Initiatives : Provide analytical and coordination support for key payment projects, including new payment method onboarding, cross‐border setups, and system ...

Senior Architect AI

Location
Greater London, England, United Kingdom
subscriber base. You'll bridge technical excellence with business value, ensuring AI solutions integrate seamlessly with our telecommunications infrastructure while meeting operational, budget, and performance requirements. This role requires deep technical expertise combined with strong communication skills to work effectively with both engineering teams and business stakeholders, translating complex … ventures, ensuring seamless data flow and system reliability Design integration patterns and API strategies that connect AI services with existing platforms while maintaining security, performance, and data quality standards Collaborate with enterprise architects and engineering teams to ensure AI solutions align with overall technology architecture and infrastructure capabilities Establish ...

Manager, Global Customer Success

Location
Greater London, England, United Kingdom
solving to proactive, consultative customer partnership—empowering the team to anticipate customer challenges and identify opportunities to accelerate success. Conduct regular coaching sessions and performance reviews, fostering a culture of professional development, accountability, and operational excellence. Partner cross-functionally with Sales, Product, and Operations to align on customer account … strategies, promote seamless coordination, and drive adoption of Bandwidth’s platform and services. Monitor team performance through KPIs and metrics, identifying trends and developing action plans to improve efficiency, customer satisfaction, and retention. Act as an escalation point for complex or high-visibility customer issues, ensuring timely resolution ...

sales manager in Order-to-Cash solutions

Location
Greater London, England, United Kingdom
Accounts Receivable solution for finance operations. Задачи Lead, develop, and motivate a team of Account Executives and Sales professionals across Europe; Create a high-performance sales culture focused on accountability, collaboration, and customer success; Conduct coaching sessions, pipeline reviews, deal strategy workshops, and performance management activities; Recruit, onboard … develop sales talent; Establish KPIs and performance metrics aligned to regional revenue targets; Deliver regional bookings, revenue, and pipeline objectives; Develop and execute territory strategies across key European markets; Support complex enterprise sales cycles from prospecting through contract negotiation and close; Drive pipeline generation through forecasting and opportunity ...

Data Scientist

Hiring Organisation
Liberty Global
Location
London, UK
Employment Type
Full-time
predictive analytics to drive technology decisions. Your work will support due diligence, market analysis, competitive intelligence, and strategic roadmap development through sophisticated modelling, performance analysis, and forecasting. KEY ACCOUNTABILITIESData Analytics & Strategic InsightsCreate technology strategy data and AI frameworks, building advanced analytical models to support decision-making across Liberty GlobalBuild … native products and services for across the groupDevelop data aggregation, correlation, and visualization capabilities for technology performance metrics, market trends, and competitive intelligenceApply statistical and machine learning techniques to analyze technology adoption patterns, performance benchmarks, and strategic opportunitiesDefine and monitor KPIs for technology strategy initiatives, innovation programs ...

Data Scientist

Location
Greater London, England, United Kingdom
predictive analytics to drive technology decisions. Your work will support due diligence, market analysis, competitive intelligence, and strategic roadmap development through sophisticated modelling, performance analysis, and forecasting. Data Analytics & Strategic Insights Create technology strategy data and AI frameworks, building advanced analytical models to support decision‐making across Liberty Global … Build Gen‐AI native products and services across the group Develop data aggregation, correlation, and visualization capabilities for technology performance metrics, market trends, and competitive intelligence Apply statistical and machine learning techniques to analyze technology adoption patterns, performance benchmarks, and strategic opportunities Define and monitor KPIs ...

Revenue Operations Analyst

Location
Greater London, England, United Kingdom
with Marketing, Finance, Customer Success, and Enablement to ensure alignment across the sales motion. Reporting & Insights Assist with the building of dashboards, reports, and performance metrics for sales reps, managers, and executives. Provide insights and recommendations that improve sales performance and inform strategic decision-making. Enablement Partnership ...

Principal, Program Management

Location
Greater London, England, United Kingdom
portfolio reviews and leadership reporting activities. Monitor programme health, risks, dependencies and delivery outcomes. Support prioritisation decisions using business value, capacity and strategic objectives. Performance Metrics & Executive Reporting Design and maintain KPI, OKR and performance measurement frameworks. Create dashboards and reporting mechanisms that provide a single source … Strong governance, planning and stakeholder management expertise. Proven ability to influence senior leaders within complex matrix organisations. Experience producing executive-level reporting, dashboards and performance insights. Exceptional communication, facilitation and presentation skills. Experience with Jira, Jira Product Discovery, Confluence, ServiceNow and related enterprise platforms. A highly organised, structured ...

People Global Process Owner (GPO)

Location
Greater London, England, United Kingdom
standardized, scalable, compliant, and aligned with People strategy and business needs, while respecting local policy ownership. The role is responsible for process governance, performance, documentation, and evaluating the impacts of product (technology) changes for the processes they are responsible for. The GPO operates in a fast-moving, evolving environment … impacts. Ensure technology changes are reflected in updated process documentation. Support change readiness activities for all technology releases. Operational Excellence Execute KPIs, SLAs, and performance measures for assigned processes. Monitor operational performance and partner with People Services to address issues. Ensure operational documentation (SOPs, workflows, knowledge articles ...

TI Vendor Services Manager - (Contract)

Location
City Of London, England, United Kingdom
team manages strategic vendor relationships that support critical Engineering business operations. They ensure vendors consistently meet contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs). The team leverages data analytics to monitor vendor performance, identify trends, and assess operational risks. These insights support informed decision … making and drive continuous improvement across TI We’ll trust you to: Lead regular performance reviews, governance forums, and escalations to resolve service issues while maintaining effective stakeholder and supplier relationships. Develop and improve vendor management processes, scorecards, and reporting frameworks to improve transparency, accountability, and operational resilience. Partner ...

Manager, Customer Service, EMEA, Audit & Assurance

Hiring Organisation
Wolters Kluwer
Location
London, UK
Employment Type
Full-time
support operations, senior leads, and partner networks to ensure timely resolution of incidents and requests in line with SLAs. Monitor and report on key performance metrics, operational trends, and customer insights to the Global Support Director. Implement and maintain support policies, procedures, and tools to uphold service quality. … Proven experience leading technical support teams and meeting SLA targets. Strong background in IT infrastructure: networks, security, databases, web servers, Windows OS.Demonstrated success in performance management and team development. Skilled in managing escalations and building relationships with blue-chip clients. Proficient in data analytics and reporting tools (e.g. Power ...

ITSM Technical Leader

Location
Greater London, England, United Kingdom
support effective service delivery. • Provide technical guidance and mentorship to team members, fostering a culture of knowledge sharing and continuous learning. • Analyze service performance metrics and reports to identify trends, areas for improvement, and opportunities for optimization. • Act as a liaison between IT and business units, ensuring that ...

Manager, Analytics & AI, EY-Parthenon

Location
Greater London, England, United Kingdom
Operational Research, Statistics, Mathematics, Engineering, or Economics) or equivalent experience Ideally, You'll Also Have Experience of financial, operational, and commercial reporting and relevant performance metrics An understanding of basic corporate finance and accounting concepts Experience of working in a professional services environment, including exposure to high profile ...

Manager, Security Automation

Location
Greater London, England, United Kingdom
operations to enhance analysis, automate decision‐making, and accelerate response activities. Develop and maintain a multi‐year automation strategy and roadmap. Define and track performance metrics, benchmarks, and service health indicators for continuous improvement. Lead technical investigations and problem‐solving activities for complex platform, integration, and automation challenges. ...

Senior Architect AI

Hiring Organisation
Liberty Global
Location
London, UK
Employment Type
Full-time
subscriber base. You'll bridge technical excellence with business value, ensuring AI solutions integrate seamlessly with our telecommunications infrastructure while meeting operational, budget, and performance requirements. This role requires deep technical expertise combined with strong communication skills to work effectively with both engineering teams and business stakeholders, translating complex … ventures, ensuring seamless data flow and system reliability Design integration patterns and API strategies that connect AI services with existing platforms while maintaining security, performance, and data quality standards Collaborate with enterprise architects and engineering teams to ensure AI solutions align with overall technology architecture and infrastructure capabilities Establish ...

Business & Marketing Data Scientist – Marketing Analytics – 4763

Location
Greater London, England, United Kingdom
campaign targeting, messaging and channel strategy. Help the marketing team understand which audiences are likely to use particular products and why. Analyse digital marketing performance across paid search, SEO, video, social media and other digital channels. Build and maintain dashboards, reports and spreadsheet-based analysis. Design, analyse and interpret …/B tests and marketing experiments. Define hypotheses, test and control groups, success metrics and statistically meaningful outcomes. Use data to recommend whether campaigns should be scaled, adjusted or stopped. Identify statistical averages, trends, patterns and performance opportunities. Translate complex analysis into clear recommendations for non-technical stakeholders. ...