Senior Service Delivery Manager
- Hiring Organisation
- HCLTech
- Location
- City of London, London, United Kingdom
budgets, resource utilization, and productivity. Support financial governance including forecasting, invoicing, and cost optimization. Ensure compliance with MSAs, SOWs, and service delivery commitments. ✅ Required Skills & Competencies Technical & Domain Skills Strong understanding of IT service management frameworks Exposure to multi-tower environments: cloud, infrastructure/servers, applications, networks, cybersecurity … lead large, diverse teams across geographies. Strong experience in service delivery management , programme governance, and operational excellence. Customer Engagement Exceptional communication, stakholder management and presentation skills for CXO-level interactions . Strong problem solving, ablytical and decision making skills Ability to translate technical solutions into business outcomes. ...