Process Improvement Jobs in London

626 to 650 of 656 Process Improvement Jobs in London

Director, Customer Experience

London, United Kingdom
Mimecast Services Limited
pain points and improve processes. Customer Feedback & Insights: Establish systems to collect, analyze, and act on customer feedback from multiple channels. Use data and insights to inform product and process improvements. Adoption & Engagement: Drive initiatives to increase product adoption, usage, and customer engagement. Develop programs and resources that help customers realize the full value of our solutions. Quality Assurance … Team Leadership & Development: Build, mentor, and inspire a high-performing customer experience and UX/UI team. Set clear expectations, provide regular feedback, and foster professional growth. Reporting & Continuous Improvement: Track and report on customer experience metrics and KPIs. Present findings and recommendations to senior leadership, and drive a culture of continuous improvement. Skills and Experience needed . Previous … and loyalty. Strong track record of fostering a customer-centric culture and championing customer-first initiatives across diverse teams. Expertise in mapping customer journeys, identifying friction points, and implementing process improvements to enhance the overall experience. Skilled in cross-functional leadership, collaborating effectively with Sales, Product, Marketing, Support, and Engineering to deliver a unified customer experience. Advanced ability to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Commercial Director

London, United Kingdom
Luminance
Commercial Director you will lead, manage, and motivate an enterprise sales team to achieve key metrics and deliver exceptional results. You will also oversee the end-to-end sales process, including prospecting, lead generation, qualification, proof-of-value (POV) design/deployment, proposal development, negotiation, and closing deals. In addition, you will be key in developing and executing comprehensive … assist in recruiting, staffing, and onboarding activities to grow and maintain a high-performing team Sales Planning - Identify market opportunities, competitive landscape, and customer needs to drive sales growth Process Management - Collaborate with internal teams to ensure seamless execution and delivery of Luminance's technology; identify gaps and propose ongoing process improvements to enhance efficiency Forecasting and Reporting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Special Projects Manager - Operations

London, United Kingdom
32Co
improvements and working highly cross-functionally. You'll get genuine ownership of meaningful problems, and the support to grow and develop quickly. You'll be trusted to audit, spot improvement opportunities, and deliver proactive service enhancements across the whole clinical journey. You'll report into our VP Operations & Strategy and work closely with our leadership team. This is not … operate. • Build with cutting-edge AI and technology, driving forward our operational product. • Analysing structured and unstructured data to dig into the root cause of problems, uncover opportunities for improvement and build solutions. • Embracing continuous evolution of your role, with the opportunity to keep growing, learning and developing over time. Example metrics of success Impact on Service: measurable quality … and efficiency gains through interventions, product and process improvements and implementation of automations/AI. Dentist & Patient Experience: Maintain our 4.98/5 satisfaction rating across speed and quality as we 2x, 5x and 10x volume. You'll thrive in this role if: • You're a proactive self-starter: unafraid to figure things out, you don't wait to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UX Designer

London, United Kingdom
Capgemini
customer-first mindset while aligning with business goals. Ensure all designs meet brand, channel, and policy standards. Drive new strategies to elevate the Experience Design team. Identify and implement process improvements. Collaborate with stakeholders to shape project direction. Communicate across design, development, and product teams. Mentor junior designers and support their growth. Lead workshops and walkthroughs to align teams. … global revenues of €22.5 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Interim Senior Management Accountant

London, South East, England, United Kingdom
Hays Specialist Recruitment Limited
vital role in supporting the finance team during a busy and transitional period. This 6-month assignment is focused on ensuring accurate and timely financial reporting and contributing to process improvements. Key responsibilities include: Preparing monthly management accounts end-to-end Conducting variance analysis and providing insightful commentary Collaborating with internal stakeholders to ensure data accuracy Supporting documentation and … process improvements Providing ad hoc financial support to the Group Financial Controller What you'll need to succeed Qualified accountant (ACA, ACCA, CIMA or equivalent) Strong background in management accounting and financial reporting Comfortable in a fast-paced, hands-on environment, ideally within several contracting positions Immediate availability and commitment for the full contract duration What you need to More ❯
Employment Type: Temporary
Salary: £375 - £450 per day
Posted:

Finance Manager

London, United Kingdom
Humaans Software UK LTD
collections. Ensure commercial agreements meet financial and legal standards. Compliance & external partners: Liaise with accountants, auditors, and banks. Ensure timely filings, clean audits, and compliance with local requirements. Systems & process improvements: Own finance tooling (Xero, Stripe, HubSpot) and improve internal workflows to increase automation, clarity, and control. What makes you a great fit You have 2-4 years of … re looking for genuinely good people that are transparent and emphatic. We're committed to providing equal opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You're welcome to apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. Privacy notice We care about your … privacy. When you apply for a role at Humaans, we'll collect and process your personal data as part of our recruitment process. This includes things like your CV, contact details, and any other information you choose to share. We may also contact you about future opportunities. You can ask us to delete your data at any time. For More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director privacy R&D and CPO

London, United Kingdom
GlaxoSmithKline
as RDCB, Data Ethics and Governance Council, and relevant boards. Support privacy-related training for R&D & CPO staff to foster a privacy-by-design culture. Analyze and implement process changes to enhance the R&D/CPO Privacy framework. Maintain communication with stakeholders, Privacy Legal, Data Privacy Officer, and enterprise risk teams to ensure alignment of global and … learned shared across the organization. Escalate relevant risks to appropriate organizational bodies and oversee escalation processes. Stay updated on national and international regulatory legislation, applying this knowledge for continuous process improvement. Educate and influence management and staff on compliance policies and practices, especially in privacy areas. Support the development and implementation of processes, standards, and job aids for regulatory … working independently. Leadership skills to motivate and develop teams. Experience in risk management or business with privacy focus. If you have a disability and require assistance during the selection process, please inform us of your needs to make suitable arrangements. Why GSK? We unite science, technology, and talent to get ahead of disease, impacting billions of lives and delivering More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

AI Engineer

London, United Kingdom
Hybrid / WFH Options
Robert Half
engineering workflows Integrate models into production using APIs, batch jobs, or real-time systems Apply best practices around experimentation, evaluation, versioning, and monitoring Contribute to documentation, knowledge sharing, and process improvements Profile The AI Engineer will have a proven commercial experience delivering AI/ML projects end-to-end in production environments Strong Python skills with hands-on use … apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. More ❯
Employment Type: Contract, Work From Home
Posted:

AI Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
Robert Half
engineering workflows Integrate models into production using APIs, batch jobs, or real-time systems Apply best practices around experimentation, evaluation, versioning, and monitoring Contribute to documentation, knowledge sharing, and process improvements Profile The AI Engineer will have a proven commercial experience delivering AI/ML projects end-to-end in production environments Strong Python skills with hands-on use … apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice. More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Head of Matter Technology Platforms

London, United Kingdom
Hybrid / WFH Options
Allen & Overy LLP
and global business team leaders to understand the roadmap and key investments in our core client and matter workflow, define platform priorities and identify opportunities to deliver efficiencies and process improvements. Work with business delivery teams and external third parties to ensure that technology solutions are designed, built, released and operated in the most efficient and effective way. Provide … and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

People Operations Specialist

London, United Kingdom
Hybrid / WFH Options
SLAMcore
. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or … renewals Support internal mobility processes including relocations, visa sponsorships, role changes, and team moves ensuring our HRIS is updated accordingly Partner with finance to ensure payroll is accurate Drive process improvements and automations, from reviewing existing processes to embedding AI in people operations Own and deliver a range of People team projects including policy revamp, new system implementation and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Security Engineer

London, United Kingdom
Amazon
raise the bar for how AWS employees interact with resources, systems, and data. You are someone who loves managing programs and is committed to formulating and implementing wide-ranging process improvements. You are passionate about the security of the cloud and you want to solve real business problems. We have a team culture that encourages innovation and we expect … resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS and Partner Security, and by … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

News Monitoring Coordinator, Rapid Response Team

London, United Kingdom
Amazon
are informed about potential reputational issues • Work in a global team environment across different time zones • Meet tight deadlines and adapt quickly to changing priorities • Plan ahead and identify process improvements This role requires a self-motivated individual with a passion for news and information analysis. The successful candidate will be able to navigate large volumes of data, spot … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Developer - HM Courts and Tribunals Service - SEO

London, United Kingdom
Manchester Digital
product security, data confidentiality, and integrity, raising risks as needed. Support and maintain software, including limited out-of-hours work when required. Plan development, coordinate integration, and contribute to process improvement. Manage service availability effectively and cost-efficiently. Build and test system interfaces. Use test-driven development, write automation scripts, and participate in code reviews. Mentor junior colleagues and … develop software based on user stories. Participate in recruitment and procurement. Person specification Please refer to Job Description Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Developing Self and Others Technical skills We'll assess you against these technical skills during the selection process: GDD Capability Framework Skill 1: Programming and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

HR Workday Learning Partner

East London, London, England, United Kingdom
Hybrid / WFH Options
Allen Lane
and Workday security. The role requires the post holder to build excellent relationships and works in a collaborative way. The HR Workday Learning Partner will need to have an improvement focused approach to work and be used to working to deadlines. If you're a technical HR Workday expert with a passion for systems, process improvements and user More ❯
Employment Type: Temporary
Salary: £500 per day
Posted:

Recruitment Coordinator

London, United Kingdom
Hybrid / WFH Options
Re7 Capital
in DeFi. We need a recruitment co-ordinator to make sure we can keep up with this fast pace of hiring. This role is central to managing the hiring process both internally and externally, supporting hiring managers so they're only interviewing the highest quality candidates, and liaising with recruiters to guide them towards identifying the right cultural fit … drafting and publishing job descriptions and coordinating internal approvals Liaise with recruitment partners, platforms, and agencies Assist with preparation and distribution of candidate feedback and interview debriefs Help drive process improvements across the hiring funnel, identifying and eliminating inefficiencies Candidate Pipeline Management Manage interview scheduling across multiple time zones, ensuring a smooth and efficient process for both candidates More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

4537 - Software Developer

London, United Kingdom
Hybrid / WFH Options
Ministry of Justice
product security, data confidentiality, and integrity, raising risks as needed. Support and maintain software, including limited out-of-hours work when required. Plan development, coordinate integration, and contribute to process improvement. Manage service availability effectively and cost-efficiently. Build and test system interfaces. Use test-driven development, write automation scripts, and participate in code reviews. Mentor junior colleagues and … screens. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident … employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. For more information on applying More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Manager

London, United Kingdom
Hybrid / WFH Options
Worldly
a key contributor within Worldly's Growth Team to manage the ongoing development and implementation of a comprehensive Named Accounts program for Worldly customers. These companies face urgent sustainability improvement mandates across massive supply chains, and your team will ensure the Worldly platform is an indispensable resource in helping them meet these challenges. Most of these accounts have historically … on a weekly basis from three primary sources: renewal, upsell, and associated (account-influenced indirect revenue) Contribute to the ongoing development of Worldly's Named Accounts program, relentless seeking process improvements and collaborating with peers to implement scalable solutions Develop deep working relationship with Product and Partnerships teams, to integrate new in-house and third party offerings into the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Associate Account Manager

London, United Kingdom
Hybrid / WFH Options
Cryptio
relationships, protect existing revenue. spot growth opportunities, and steer strategic conversations. Responsibilities Manage a portfolio of Tier 2/3 SMB and legacy accounts post-sale Own the renewal process and protect existing revenue Identify and drive upsell, cross-sell, and expansion opportunities Build strong customer relationships through regular check-ins and strategic support Coordinate with internal teams (Product … ESCs, Marketing) to deliver value and resolve issues Track account health, maintain CRM accuracy, and contribute to process improvements Why Join Us? Shape the future of how crypto companies manage their back office operations Work with some of the biggest and most innovative names in the industry Join a company that's successfully moving upmarket , with enterprise clients and … role where revenue, retention, and relationships are core measures of success Be part of a collaborative, remote-first culture (with team hubs in London, Paris, and New York) Interview process Talent Screen - 30 min 1st Interview - 45 min Team Interview - 45 min Leadership Interview - 60 min Benefits Fully-Remote/Hybrid - The choice is yours! 25 Days Paid Holiday More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Underwriting Services

London, United Kingdom
Arthur
accurately, and in full compliance with regulatory and internal standards. As a key leader in the business, you will be responsible for maintaining high-quality service delivery, driving continuous process improvements, and supporting growth and risk management strategies. You'll collaborate closely with senior stakeholders to enhance workflows, enable operational excellence, and ensure a seamless customer experience. Key Responsibilities … the full underwriting lifecycle from submission to issuance. Ensure delivery against SLAs and internal standards. Collaborate with all departments including underwriting, risk, compliance, and IT. Monitor KPIs and drive process improvements. Ensure compliance with guidelines and regulations. Lead automation and digital transformation efforts. Recruit, train, and develop high-performing support staff. Manage operational risks and resolve escalated issues. Support More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cloud Engineer

London, United Kingdom
Trainline
Automation and Infrastructure as Code to create an opinionated platform that improves the stability and reliability help the product teams to ship product features to our customers faster through process and tooling improvements. You will be able to work on a wide variety of projects, from Infrastructure as Code to software development, always focusing on clean, testable, quality code. … Improve upon and build solutions that enable product teams to ship faster. Contribute to process improvements, iterating along the way. Qualifications We'd love to hear from you if you Consider yourself reliable, transparent and considerate. Thrive in a diverse, open and collaborative environment. Have knowledge of Cloud computing, ideally AWS. Are a fan of Infrastructure as Code (Terraform More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior Cloud Engineer

London, United Kingdom
Trainline
Automation and Infrastructure as Code to create an opinionated platform that improves the stability and reliability help the product teams to ship product features to our customers faster through process and tooling improvements. You will be able to work on a wide variety of projects, from Infrastructure as Code to software development, always focusing on clean, testable, quality code. … Improve upon and build solutions that enable product teams to ship faster. Contribute to process improvements, iterating along the way. Qualifications We'd love to hear from you if you Consider yourself reliable, transparent and considerate. Thrive in a diverse, open and collaborative environment. Have knowledge of Cloud computing, ideally AWS. Are a fan of Infrastructure as Code (Terraform More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Talent Acquisition Associate (Technology) - Graduate Talent Acquisition London

London, United Kingdom
Hybrid / WFH Options
Alphasights
candidate experience: Managing candidate communications, effectively educating candidates on AlphaSights' available opportunities, and facilitating a positive and impactful experience. Own the full recruiting lifecycle: Managing the end-to-end process from talent attraction and selection to drafting contracts and conducting background checks. Build strong relationships with the Technology & Strategy leadership team : Navigating hiring manager preferences tactfully and flexibly, such … are met consistently and in alignment with our function's recruiting philosophy. Collaborate on ad-hoc projects: Partnering with the technical recruiting team and cross-functional teams to drive process improvements and enhance the experience for candidates and internal stakeholders. Who you are: You hold a Bachelor's degree, with strong academic credentials. Highly driven and proactive - you have … protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Talent Acquisition Associate (Technology) Talent Acquisition London

London, United Kingdom
Hybrid / WFH Options
Alphasights
candidate experience: Managing candidate communications, effectively educating candidates on AlphaSights' available opportunities, and facilitating a positive and impactful experience. Own the full recruiting lifecycle: Managing the end-to-end process from talent attraction and selection to drafting contracts and conducting background checks. Build strong relationships with the Technology & Strategy leadership team : Navigating hiring manager preferences tactfully and flexibly, such … are met consistently and in alignment with our function's recruiting philosophy. Collaborate on ad-hoc projects: Partnering with the technical recruiting team and cross-functional teams to drive process improvements and enhance the experience for candidates and internal stakeholders. Who you are: You hold a Bachelor's degree, with strong academic credentials. You have 1-2 years of … protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Quality Assurance Tech (Level 3), Device OS

London, United Kingdom
Amazon
failure analysis to developers. - Demonstrate strong bug-finding abilities and act as an effective ad-hoc tester. - Provide feedback on test coverage and quality of test instructions; contribute to process improvements. - Understand the automation framework; contribute to maintenance and troubleshooting of automation scripts. - Debug, troubleshoot, and create automation scripts as needed. - Analyze automation failures and contribute to resolving script … BE, BTech, MCA, MSc in IT. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit for more information. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Process Improvement
London
10th Percentile
£37,500
25th Percentile
£51,250
Median
£70,000
75th Percentile
£85,000
90th Percentile
£104,500