now Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or … Ensure dunnings contacts are accurate and updated as required. Serve as the backup for daily cash application and bank reconciliations. Analyze billing trends, customer behavior, and feedback to inform process improvements and enhance the customer experience. Assist with audit PBC's and month end duties as required. We'd love to hear from you if you have 2+ years More ❯
The Opportunity We are looking for a detail-oriented and proactive Process Mapping Specialist to support the design, documentation, and governance of end-to-end software management processes across the enterprise. This role is central to driving consistency, compliance, and efficiency in how we acquire, manage, and govern software. As a Process Mapping Specialist, you'll work closely … departments. Design and implement improved, streamlined processes based on best practices and lean principles. Collaborate with key stakeholders across IT, Procurement, Security, Legal, and business units to align on process improvements. Draft, maintain, and publish clear and actionable policies, standards, and procedures. Define roles, responsibilities, and decision rights for software acquisition and usage. Establish and monitor compliance mechanisms to … ensure adherence to policies. Support training, change management, and communication to ensure process and policy adoption. Continuously evaluate and refine processes and documentation to respond to business needs and emerging risks. Your Profile & Experience Proven experience in process design, business analysis, or policy development in a corporate or enterprise environment. Strong written communication skills, with the ability to More ❯
Matter Expert with implementation experience in Oracle Fusion Cloud Applications Experience in at least two/three full-fledged implementations of Oracle SCM cloud applications Interact directly with customer process consultants and business SME to gather business and technical requirements Analyse requirements for different areas, identify cross- functional impact, and provide the optimal solutions to meet requirements end to … drive an optimal solution and various project milestones from a solution perspective Be responsible for ensuring optimal design is delivered to the customer, and any issues are resolved Recommend process improvements and automations opportunities wherever applicable Works closely with Chief Process Owner at Onsite Drives solution workshops for cross track sessions Ensures all critical solutions are reviewed Ensure … Matter Expert with implementation experience in Oracle Fusion Cloud Applications Experience in at least two/three full-fledged implementations of Oracle SCM cloud applications Interact directly with customer process consultants and business SME to gather business and technical requirements Analyse requirements for different areas, identify cross- functional impact, and provide the optimal solutions to meet requirements end to More ❯
of innovation, continuous learning, and operational excellence. Define the organizational structure and bandwidth allocation strategies across global sites. • Technical and Operational Excellence: Create comprehensive operational frameworks for AI model improvement and validation. Drive strategic initiatives across model training, red teaming, and incident management. Define and track key performance indicators for operational effectiveness. • Innovation and Process Transformation: Drive automation … and tooling strategies to enhance operational efficiency. Lead the development of new operational capabilities for emerging AI technologies. Champion process improvements through data-driven decision making. Establish best practices and standards Responsible AI operations. • Business Impact and Stakeholder Management: Own and influence key operations metrics related to trust, safety, and customer experience. Drive Operations business reviews and strategic planning … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
Business Services' ability to recover within impact tolerance for a severe but plausible scenario. Assurance that services and products are built resiliently by the business through the change management process (NAPAs, DRAs, material change process). Continually remain abreast of resilience and crisis and incident management developments, regulatory policy requirements and the emerging landscape. Mitigation of the impact … to the bank. Documentation and analysis of past prioritised incident details, the steps to resolution and the lessons learnt to support the identification and implementation of preventative measures and process improvements. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage More ❯
technology teams to develop and deploy operational improvements - Conduct deep-dive analyses to identify opportunities and solve complex operational challenges - Partner with senior leadership to establish, prioritize, and execute improvement initiatives - Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customer experience A day in the life As Senior Programme Manager, you'll drive and … manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks. Senior Programme Managers have significant responsibilities, and you'll deal … with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion. About the team Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to More ❯
between Amazon and its business partners. SeSu will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platforms, address chronic system issues, provide process improvements, and develop internal procedures and features to improve external and internal customer experience consistently. Responsibilities: Provide pro-active and reactive support by managing a catalog of sellers in … PQ team, TRMS team, or Account Management team to resolve Seller's issues and questions, to provide prompt and efficient service to Paid Sellers. Work with Sellers to drive improvement defects that may impact their account health or good standing of the account. Develop relationships network with each seller account and manage outreach campaigns, such as Account Issue, Inactive … highly sensitive situations with integrity and discretion. Create an open environment where Sellers can freely communicate their needs or concerns. Capture success stories and surface innovative ideas to drive improvement for all Sellers. A key contributor in building a positive team environment, proactively aid team members and consistently at the top quartile for quality, productivity. BASIC QUALIFICATIONS Bilingual or More ❯
large high-impact projects for an ultra-fast network. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives, or solving for scale up. The incumbent will own the following: Drive automation and work with technology teams to scope out and drive any tech changes that are … using data and metrics to determine and drive improvements. - Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership. PREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience. - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field. Our inclusive culture empowers Amazonians to deliver the … best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is committed More ❯
to service level agreements for phone, chat and/or email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable. Key job responsibilities 1. Comfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate sense of urgency. … service 8. Actively seeks solutions through logical reasoning and data interpretation independently. 9. Fosters a positive and cooperative team environment. 10. Demonstrates Enthusiasm for learning and commitment to continuous improvement BASIC QUALIFICATIONS - 1. College Graduate - 2. Fluent in EN language1 (basis requirement) with written and verbal communication skills - 3. Experience in working with Operating systems (Windows) and using Office … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
to senior leadership - Bachelor's degree PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience leading process improvements - Experience in complex problem solving, and working in a tight schedule environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
role holder will be expected to be a point of authority and will be responsible for ensuring the day-to-day continuity of system operations, as well as overseeing process improvements and fostering a culture of continual improvement across the Student Administration. About the Candidate You will be educated to degree level with technical experience of working with More ❯
recommendations to improve the efficiency, consistency, and scalability of our avionics acceptance test processes. You will help to define what an industrialised Production Test Team will constitute: people; equipment; process; facilities. Key Tasks Phase 1: Test Observation & Evaluation Shadow the existing engineering and test team during module electrical bench testing and verification activities. Observe and document current test sequences … and workflows. Identify inefficiencies, risks, or potential failure points in the test process. Produce a detailed report and presentation outlining: Observations on test execution and documentation. Recommendations for process improvements. Suggestions for tools, automation, or procedural enhancements. Resource knowledge and skill sets. Phase 2: Process Definition & Presentation Define what production-ready module testing could look like in a More ❯
including briefing and budget tracking. Ensure clear communication across stakeholders during production. Quality Control Conduct internal quality checks and support proofreading. Ensure deliverables meet quality standards and client expectations. Process & Tools Follow established workflows for delivery. Maintain accurate project data in our platform (Mavenlink). Suggest process improvements. Skills Project Management: Planning, organizing, and resource management. Technical Proficiency More ❯
and collaboration that will Identify and create well-qualified opportunities for your colleagues to engage and support throughout the sales cycle and contribute to the global ARR target Performance & Process Optimization: Define and track key performance metrics (KPIs) to measure partner success and optimize operational workflows. Lead process improvements to enhance partner experience, reduce inefficiencies, and drive revenue More ❯
doing: Working with stakeholders to identify and document business requirements Defining project delivery schedule with IT Project Manager and Business Partners Analysing existing business processes and identifying areas for improvement Preparing and delivering business/technology change proposals to stakeholders with comprehensive risk and impact assessment Building and maintaining relationships with internal IT Teams and 3rd party suppliers Developing … training materials and conducting training sessions for end users Overseeing implementation of approved process improvements across the business group and IT Developing end-to-end test cases to deliver robust applications and services What we are looking for: A proven Business Analysis background Excellent understanding of IT processes and associated skills. Experience of working with both Agile and Waterfall … here. We're also open to flexible working where possible, so if that's something you need, let's chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know-we're happy to help More ❯
of the Unit4 finance system. Drive system upgrades, enhancements, and integration of financial data sources Act as the key liaison between Finance, IT, and third-party vendors Champion continuous improvement, automation, and digital transformation within the finance function. Shape and execute the finance systems roadmap aligned with King’s strategic goals. Provide expert guidance on technical system architecture, controls … finance system administration within a complex organisation Strong skills in SQL and report writing A proven track record in team leadership, stakeholder management, and delivering finance system upgrades or process improvements Experience working with multi-currency General Ledgers and system integration Desirable: experience with Unit4 Business World (Agresso), higher education sector knowledge, and a background in business analysis or More ❯
of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative … deliver Cloudflare Services with consistent quality Contribute towards the Cloudflare Community and collaborate on Automation, AI and Digital Programmes with XF stakeholders from Customer Success and Customer Solutions Engineering Process Improvements: both internal as well as collaborating cross functionally to drive improvements relative to Customer Engagements and Customer Experience Requirements 8+ years experience in Commercial roles within Professional Services … with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format . click apply for full job details More ❯
Fresho's features (e.g. Inventory tools, Payments) Work with CX and Onboarding teams to support training and adoption Gather customer feedback and relay insights to Product and Engineering teams Process & Reporting (10%) Maintain accurate records in Salesforce (meetings, calls, contacts, opportunities) Track account performance and report against key metrics (e.g. retention, ARPA growth) Contribute to process improvements and More ❯
with cross-functional teams, you will support new feature deployments, maintain API-driven workflows, and provide APEX-based support for Salesforce customisations. Additionally, you will contribute to documentation and process improvements to help scale and evolve our platforms. This hands-on role requires strong technical expertise in SaaS application support, Salesforce development, and systems integration, with a focus on … are controlled and compliant. Support integration testing, operational acceptance, and user training as part of wider release processes. Work with the wider team to drive innovation, stability, and continuous improvement across the stack. Provide input into the longer-term roadmap for platform tooling and support strategies. Work with key platform vendors to escalate and resolve issues, track updates, and More ❯
Engage external stakeholders and key internal stakeholders (e.g. Product, Operations and Development) to ensure that client feedback (e.g. opportunities, issues, gaps) and deeper industry expertise informs our system and process development and strategic/product roadmap (to be the voice of the client). Maintain a tracker of all service and product feedback received; to escalate in a timely … manner, to identify and prioritize platform/process improvements as part of our product strategy and to enhance our proposition Analyse data to: identify payment patterns, ways to optimise payment flow, increase revenue and enhance the Vitesse experience. Coordinates with BD, RM, Ops etc to make this happen Service Delivery Collaborate closely with colleagues across the organisation to ensure … sell, upsell, new geographies Share new product initiatives to existing customer base and scoping viability of product on a customer-by-customer basis Engagement and Onboarding Support the onboarding process for non-contracted TPA - provides the wider picture view and proposition of Vitesse for selected TPA (triaged) Deliver engaging overview/demonstration sessions of Vitesse to stakeholders of current More ❯
Google AdSense account verification; Launching and monitoring warm-up campaigns in Google AdSense; Filing appeals for Google AdSense account bans; Keep detailed records of the account creation and management process, documenting the steps taken and any observations made during the testing phase; Testing new anti-detection browsers and other services; Finding solutions to optimise and improve Google account farms … warm-up launches, and unbanning; Work closely with our team of PPC specialists to provide feedback and analytics based on your findings, contributing to continuous process improvement. Ideal profile for the position: At least 1 year of experience in a similar role within the gambling sector; Knowledge of the Google ADS interface, the ability to launch warm-up campaigns … health insurance plan depending on your current location; Referral program with financial rewards for bringing top talent to the company; Engaging in team-building activities and corporate parties. Interview process: HR Interview with a Recruiter; A 30-minute technical interview to assess your skills and abilities; A 1.5-hours final interview with the team. If you find this opportunity More ❯
key to delivering on our product promise, maintaining regulatory rigour, and keeping customers happy. We're looking for a VP of Operations who can build structure where needed, drive process improvements, and act as a cross-functional force multiplier across the business. Reporting into senior leadership, you'll oversee key elements of our operational and customer functions, driving strategic … use of client insights, performance metrics, and internal data to shape operational decision-making. Oversee regulatory compliance frameworks across jurisdictions, with a focus on risk mitigation, onboarding standards, and process control. Collaborate with leadership and regional leads to ensure operational models are aligned with market and customer needs. Build and mentor high-performing teams, fostering accountability, autonomy, and a … Own and optimise the client onboarding journey and ongoing client lifecycle operations. Contribute to strategic revenue growth by enabling Account Management and Customer functions with the tools, data, and process support they need to succeed. What We're Looking For: 5+ years in senior operations leadership roles, preferably in high-growth fintech, SaaS, or tech-enabled services. Deep understanding More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
A central government client are looking for a Senior DevOps Engineer who can articulate their approach to problem-solving and process improvement. This will be for a minimum of 6 months. Hybrid working pattern, with London office attendance required. Daily rate circa £450 per day outside IR35. You must hold a current/valid SC clearance. Key Responsibilities: Design … driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
for a Support Analyst to join their London team located in the City of London The Role: The analyst will be responsible for understanding department workflows, gathering requirements, recommending process improvements, and serving as a technology liaison for specific business areas. The firm are also undergoing a cloud based system migration that you will plays a huge part in. … apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice. More ❯
and advanced targeting. This is a hands-on role for a Programmatic Trader or Consultant who's ready to take ownership across the full campaign lifecycle, while contributing to process improvements and internal training. If you enjoy digging into data, building strong internal relationships, and making a real impact on performance-this could be your next step. What you … religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know. More ❯
