651 to 675 of 785 Process Improvement Jobs in London

are aligned with client impact and support efficiency. Drive data-driven insights, supporting trend analysis across client queries and exceptions to pre-empt future issues and suggest product or process improvements. Champion process improvements and documentation, identifying inefficiencies in support workflows and helping refine the overall incident handling lifecycle. We are looking for a motivated individual with a … internal knowledge base articles and training resources that empower First Line and reduce escalations. Committed to delivering a high-quality user experience through thoughtful investigation, client empathy, and continuous improvement of support processes, even during out-of-hours coverage. What traits would make someone successful in this team? Curiosity and problem-solving mindset - someone who is naturally inquisitive and More ❯

analytical, innovative, hands-on, and (most importantly) customer-obsessed Senior Program Manager as part of Flex Operational Excellence. You will be responsible for defining and implementing new projects and process improvements to improve the customer experience, driver experience, and cost within our logistics networks. You will own goals, up to VP-level, and be responsible for defining and driving … joint projects and goals. - Responsible for working with tech partners to deploy new features across the UK network. - Responsible for defining the roadmap for future years for product and process improvements. - Responsible for owning programs to unlock future speed programs. BASIC QUALIFICATIONS - Bachelor's degree - Experience using data and metrics to determine and drive improvements - Experience owning program strategy … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯

ll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey. In this role, you'll be responsible for creating and leading the solution design to address customer business … trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements. Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯

e-Commerce products catalog. We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings. To achieve this, we develop the algorithms and build the systems and tools … keen sense of ownership and drive is must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data. To meet these challenges … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯

customers and partners while working with internal Business Development, Professional Services, Sales, Product and Engineering teams, to coordinate new product integrations and launches. You will develop and execute operational process improvements while managing on-going integrations with customers and partners. You will lead integrations from technical discovery/scoping through implementation and post-production support. You will need to … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯

and presenting findings clearly to senior stakeholders. Producing clear and concise documentation to communicate 'as-is' and 'to-be' states. Identifying and mitigating potential risks related to business or process change. Supporting the design and delivery of process improvements that align with the organisation's strategic objectives. What They're Looking For At least 1 year of experience More ❯

our systems in order to spot potential vulnerabilities and help improve our resilience. As a member of our technology resilience team, you will be responsible for supporting the continual improvement of the operational resilience of the organisation. You will be working collaboratively with stakeholders from across the bank. You will work on a variety of activities including: Updating the … to: Be able to maintain detailed records of processes and systems. Have a strong analytic ability to look at complex business processes, identify vulnerabilities and, where appropriate, recommend business process improvements. Have a pragmatic approach and be able to work collaboratively in a technology driven environment. Develop and maintain an understanding of the operational regulatory environment. Have an understanding … so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to More ❯

teams across various geographical locations, ensuring high performance and continuous improvement. Oversee complex transformation projects involving multiple technologies, ensuring successful delivery and alignment with business objectives. Identify opportunities for process improvements to enhance efficiency and quality in delivery. Establish and monitor Key Performance Indicators (KPIs) for engineering teams, driving progress and accountability. Stay updated on the latest advancements in … multiple geographies. Demonstrated success in leading large-scale transformation projects with multiple technologies. Strong people management skills with a focus on coaching and developing high-performing teams. A continuous improvement mindset, with a track record of identifying and implementing process enhancements. Proficient in establishing and driving Key Performance Indicators (KPIs) for engineering teams. In-depth knowledge of the More ❯

be the technical and operational lead for the airline's global B2B sales ecosystem. This role is responsible for influencing the design and evolution of the B2B technical infrastructure, process integrity, and revenue protection mechanisms that underpin third-party sales through GDS, Aggregator, Metasearch Engines, Airline Alliances, OTAs, TMCs and OBTs. This is a strategic leadership role focused on … of fare and product content across global distribution platforms. Champion the integration of commercial strategy with technical capabilities, working closely with RM, Product, Proposition and IT/Tech. Oversee process documentation, dashboard performance tracking, and root-cause analysis of commercial data trends. Oversee the collection, analysis, and interpretation of data from our distribution systems to drive improvements and inform … strategic decisions. Ensure data integrity and compliance with data protection regulations. Foster a culture of excellence and continuous improvement within the B2B team. Challenge the status quo and encourage innovation to maintain our competitive edge in the market. Lead efforts to protect revenue and integrity in indirect sales channels - tackling misuse, leakage, and data anomalies. Represent the airline at More ❯

and high value insurance placements. Using technical system and engaging with Offshore Partners to produce policy documents/invoice requests Increasing the level of processing knowledge and driving continuous improvement in all areas of processing. Building strong relationships with CSD colleagues, brokers and other internal stakeholders. Provide SME technical placement advice to the Brokers as required. Complex post placement … query handling Liaising with underwriters and Aon network offices. Sharing best practice Presenting ideas on process improvements. Monitoring the risk life cycle/your workflow to ensure your policies are on track with performance targets. Collaborating with Client Service Delivery colleagues to meet divisional targets. Representing CSD in certain GBC-wide technical Responsible for conducting technical slip reviews How … personable, and approachable individual, who is a skilled communicator. Willingness to learn and share knowledge. Understanding of Word and Excel. Technical knowledge and an in depth understanding of the process from pre to post placement. Subject matter expert providing technical guidance and support to brokers on complex risks. What's in it for you. Discretionary bonus Pension and life More ❯

innovative approach to risk management and long-term thinking, the company combines over a century of financial strength with a forward-thinking culture. It values diversity, inclusion, and continuous improvement, and is committed to supporting its people with the tools and environment they need to thrive. Your new role As a Procurement and Vendor Manager, you'll join the … Global Technology Services team based in London. You'll take ownership of the end-to-end procurement process, manage vendor relationships, and ensure contracts align with business goals. Your responsibilities will include negotiating contracts, issuing RFPs, monitoring vendor performance against SLAs and KPIs, and collaborating with legal, risk, and finance teams to ensure compliance. This is a dynamic role … offering the opportunity to drive process improvements and influence commercial outcomes. What you'll need to succeed 8+ years of experience in contract and vendor management, ideally within financial services Strong expertise in IT contract negotiation, vendor lifecycle management, and stakeholder engagement Excellent analytical, problem-solving, and decision-making skills High attention to detail and the ability to manage More ❯

innovative approach to risk management and long-term thinking, the company combines over a century of financial strength with a forward-thinking culture. It values diversity, inclusion, and continuous improvement, and is committed to supporting its people with the tools and environment they need to thrive. Your new role As a Procurement and Vendor Manager, you'll join the … Global Technology Services team based in London. You'll take ownership of the end-to-end procurement process, manage vendor relationships, and ensure contracts align with business goals. Your responsibilities will include negotiating contracts, issuing RFPs, monitoring vendor performance against SLAs and KPIs, and collaborating with legal, risk, and finance teams to ensure compliance. This is a dynamic role … offering the opportunity to drive process improvements and influence commercial outcomes. What you'll need to succeed 8+ years of experience in contract and vendor management, ideally within financial services Strong expertise in IT contract negotiation, vendor lifecycle management, and stakeholder engagement Excellent analytical, problem-solving, and decision-making skills High attention to detail and the ability to manage More ❯

development teams to ensure that the website operates efficiently, meets business goals, and provides a seamless user experience. Your responsibilities in this area include: Website Optimization: Identifying areas of improvement in site speed, navigation, search functionality, checkout processes, and mobile responsiveness A/B Testing and Conversion Rate Optimization (CRO): Collaborating with developers to test different UI/UX … and Documentation: Creating user guides and training materials for internal teams to ensure smooth adoption of new technologies Document Business Requirements and Support the Implementation of System Enhancements and Process Improvements. Clear and effective documentation is essential for aligning business needs with technical execution. This responsibility includes: Requirement Gathering: Conducting interviews, workshops, and surveys with stakeholders to understand their … needs and pain points Business Process Mapping: Documenting existing workflows and identifying inefficiencies, redundancies, or bottlenecks in the e-commerce operation User Stories and Functional Specifications: Writing detailed user stories, use cases, and functional specifications for new system enhancements and features Collaboration with IT Teams: Working closely with developers, QA testers, and project managers to ensure that business requirements More ❯

Job ID: Amazon UK Services Ltd. Amazon is seeking an experienced and business-oriented Engineering Project Manager to coordinate the planning and execution of highly complex logistic process automation and storage projects for the continued expansion of our UK fulfillment network. Ideal candidates will have Engineering Program and Project Management experience combined with an established technical problem-solving ability. … organization, working on feasibility, design and deployment in a global environment Experience leading a project team and engineering contractors in an operational environment Ability to provide large-scale continuous improvement on deployment efficiency and establishing processes PREFERRED QUALIFICATIONS Ability to lead teams, of both internal and external cross-functional partners, without direct management authority Comfortable shifting between direct detailed … Comfortable presenting to and facilitating decisions among senior leaders based on evolving priorities Problem solver with excellent verbal/written communication skills and the ability to lead cross-functional process improvements Comprehensive understanding of project management tools and operational, reliability & maintenance processes Strong influencing skills with the ability to connect the dots at an organizational, strategy and project level More ❯

and enrich catalog data using various sources. Use search techniques to locate products on Amazon and externally. Identify trends and contribute insights for strategic decisions. Produce metrics and recommend process improvements. Demonstrate mastery of Seller Support tools and operations. Propose improvements in audit activities. Maintain professionalism and effective communication; serve as a mentor. BASIC QUALIFICATIONS Experience using data to … Proficiency in American English (verbal, written, reading, comprehension). Familiarity with MS Office applications. Understanding of online retail and internet search industries. Ability to review workflows and contribute to process improvements. Willingness to handle sensitive content responsibly. PREFERRED QUALIFICATIONS Experience with databases (SQL, MySQL, ETL) and large data sets. Experience managing operational processes with SLA responsibilities. We support an … inclusive culture. If accommodations are needed during the application or onboarding process, please visit Amazon is an equal opportunity employer, valuing diversity and inclusion. More ❯

through to implementation Scope projects effectively, managing dependencies to minimise change requests. Manage implementation of initiatives against the plan and provide post-implementation assistance. Support the development of business improvement cases and provide complex solution activities. Coordinate testing to ensure system efficiency and user-friendliness, especially in End-to-end and UAT testing. Mentor and Guide team members. Work … to technology solutions. Experience in Business Analysis, including involvement in system changes, Work breakdown Structure, Epics and Stories Experience with understanding and documenting business processes and workflow leading to process improvements. Experience with Testing including End-to-End testing and UAT testing Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to More ❯

pivotal role in leading and coaching talented engineering teams, driving the delivery of impactful solutions that drive efficiency and enhance performance across the business. With a focus on continuous improvement, you will have the opportunity to shape a world-class engineering function and contribute to the development of cutting-edge processes and technologies. At Sainsbury's, we value collaboration … and mobile-specific challenges. Engineering Management Expertise - Proven ability to handle standard EM responsibilities including team planning, performance management, goal-setting, conduct 121's, technical roadmap development, and engineering process improvement. Excellent Cross-Functional Partnership - Strong collaboration skills working with product managers, designers, QA, and other stakeholders to translate business requirements into technical solutions and delivery timelines. We are More ❯

financial insight to support technology decision-making and cost optimisation. Key responsibilities include: Partnering with IT Leads to manage and forecast Capex/Opex spend Leading the month-end process and preparing variance analysis Supporting budgeting and strategic planning across IT functions Managing internal cost sharing agreements and service-level arrangements Supporting the review of IT business cases and … financial models Driving process improvements and supporting capitalisation activity About You: Qualified accountant (ACA, ACCA, CIMA or equivalent) Minimum 4 years PQE, ideally in IT Finance, FP&A, or Management Reporting Confident communicator with strong stakeholder management skills Advanced Excel and strong PowerPoint skills Proven ability to present complex financial data clearly Experience working with offshore teams and large More ❯

facilitating a superior customer journey. Day-to-day you will: Utilize the full capabilities of Hubspot's sales, automation, and reporting hubs to support the sales team. This includes process improvements, measurement, tracking, and analytics from the top of the funnel to close. Leverage your expertise in Python, SQL, and BI tools to track and analyze key metrics such … as pipeline growth, win/loss rates, and quota attainment. You'll own the data process from tracking to delivering insights, aiming to improve sales funnel performance and revenue attainment. Develop a deep understanding of CAC, LTV, TTR to refine customer segmentation, assist with territory management, and provide data-driven insights to enhance renewal and upsell processes. Take charge … Hubspot scripting. Proficiency in Python, SQL, and experience with BI tools are crucial. Strong data analytics skills, with the ability to translate high-level sales strategies into system and process requirements, ensuring local execution and business impact. Experience with Dealhub and Gainsight is a plus, indicating a well-rounded familiarity with sales operation tools. You should be able to More ❯

an escalation route for the successful resolution of operational incidents and problems Proactively safeguard services by continually assessing and improving monitoring, resilience, and security Continually identify and implement support process improvements Mentor, teach and support the technical knowledge and skills of the team There will be an expectation to join an on call rota to provide 2nd Line support … work, employment history and criminal record checks (via Disclosure & Barring Services (DBS). Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role. Closing date Sunday 03 August at 23:59 Interviews are scheduled to take place via MS Teams or in … have the right to work in the UK, without the need for employer sponsorship. We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process. Research indicates that women, individuals with disabilities, LGBTQ+ community members, neurodiverse individuals, and people from ethnic More ❯

is looking for a Senior Accountant to join its growing EMEA finance team. Reporting to the Head of International Accounting, this role focuses on financial reporting, compliance, and driving process improvements across the region. You'll act as the lead for one of the group's EMEA entities, working closely with global stakeholders to ensure accurate and timely reporting … analysis, present findings to senior leadership Manage statutory audits, financial statements, and tax compliance Research and interpret accounting standards (IFRS, US GAAP, local GAAP) Support systems implementation and drive process improvements Act as a key finance contact for compliance, audit, and operational matters About You ACA/CA/CPA qualified with 2 + years' experience A deep technical More ❯

s Salesforce practice capabilities, tailoring offerings to meet specific client needs Provide expert guidance and consultation to clients and team members on Salesforce best practices, solutions, and opportunities for process improvements Handle client escalations professionally and efficiently, working towards resolution Understand Salesforce market trends Salesforce Expertise: Stay updated on the latest Salesforce features, applying this knowledge to enhance outcomes … and propose innovative solutions. Provide thought leadership on Salesforce best practices, tools, and methodologies to drive successful project deliveries Familiarize the team with customer's needs and development process; Take ownership of the project. Collaborate with the project team to drive closure to problems and open issues; Required skills/qualifications 5+ years overall experience with a minimum of More ❯

in training and enablement initiatives to educate internal teams on network fee updates and changes ensuring a smooth implementation of new fees. Contribute to the development and implementation of process improvements to automate and streamline network fee management tasks. Participate in Network Fee related projects, helping to design solutions while ensuring alignment with Commercial and Product. What we're … if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. More ❯

coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme … attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us. More ❯

coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role will work on a hybrid basis from our offices in London. What you'll be doing: Communicating with clients and scheme members on complex queries when … attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us. More ❯