101 to 125 of 233 Service Delivery Jobs in London

party suppliers, software vendors and support partners. Ensure applications remain secure, available and fully supported. Lead application upgrades, enhancements and release planning. Drive continual service improvement initiatives. Manage incidents, problems and root cause analysis. Support change management and application governance. Produce documentation, service reporting and application roadmaps. Work … ideally bring experience across several of the following: Application Management or Software/Application Support leadership Enterprise application ownership Supplier and vendor management Service Improvement ITIL principles Change & Release Management Incident & Problem Management Business Analysis Stakeholder engagement at all levels Software lifecycle management SaaS and cloud-based applications Microsoft ...

risks; Review and amend terms in a variety of agreements including supplier and customer contracts, software licences, SaaS agreements, Purchase Order terms, EULAs, master service agreements and related SOWs, agency and service provision agreements; Negotiate with customers and suppliers in line with business requirements and company policies … contract manager and business person; Make use of the team's training, research, precedent and technology resources to optimise the individual and the teams service delivery; Assist with the creation, maintenance and update of internal policies and processes relating to the legal function. Skills/Qualifications Legal training ...

identity infrastructure, ensuring high levels of availability, performance, and security. You will act as a subject matter expert across identity technologies, contributing to continuous service improvement and supporting a fast-paced, evolving IT environment. Alongside operational responsibilities, you will provide technical expertise to project delivery teams and work … Services and associated security infrastructure Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions Respond to incidents and service requests, taking ownership through to resolution Perform proactive system monitoring and daily health checks to prevent service disruption Collaborate with support and project ...

they meet evolving business needs. Working across platforms including Oracle E‐Business Suite, FIS Quantum, and Bottomline, the role supports the accurate and timely delivery of financial information, improves operational efficiency, and contributes to projects that enhance finance systems and processes, aligned with the organisation's technology strategy … payable, accounts receivable, general ledger, cash management, reporting, and management information. Manage relationships with internal IT teams and third‐party suppliers to ensure effective service delivery and support. Maintain a robust control environment across Finance systems, including user access, data management, compliance, and risk controls. Monitor, assess ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise. • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method. • Experience in planning and estimating Workday Finance programmes. • An appreciation of the influence ...

role, you will act as the senior technical point of contact for the London office and broader UK & Ireland corporate environment, owning escalations, driving service improvements, and leading local technology initiatives in partnership with regional and global teams. You bring strong judgement, a proactive mindset, and the ability … translate business needs into practical, resilient technology solutions. You are comfortable balancing frontline operational support with project delivery, governance, and continuous improvement, while mentoring others and raising standards across service, reliability, and end‐user experience. WHAT WILL YOU WORK ON: Own and lead day‐to‐day technology operations ...

party applications Lead the administration, configuration and maintenance of Oracle Payroll and associated HR/finance systems. Allocate workload and monitor team performance against service standards. Provide technical guidance, coaching and training to payroll staff. Establish a culture of continuous improvement and customer-focused service delivery. Support recruitment … stakeholder management skills. Previous experience leading and developing payroll teams. You will have; Lead the technical payroll function, ensuring the accurate, timely and compliant delivery of all payroll services. Act as the subject-matter expert for Oracle Payroll, providing system administration, configuration, troubleshooting and continuous improvement. Ensure compliance with ...

together a mix of responsibilities with multiple areas of critical focus. The RVP maintains relationships at all levels with Customers, Sales Leadership, Solutions Engineering, Delivery Teams, Operations Teams, and Key Partners. They are expected to sustain KPIs across multiple disciplines including Revenue, Attach, Consumption, Retention, and Staffing. Snowflake … paid support portfolio expands. Reactive support sits with separate leadership; the DSE team collaborates closely with that org on escalations and reactive delivery health for paid customers, but is purpose-built for the proactive, paid program experience and the sales motion that drives it. This role ...

responsible for owning product strategy, roadmap definition, and lifecycle management across established digital products. You will play a key role in ensuring continued service delivery, managing change across mature product sets, and balancing technical constraints with customer and business priorities. Working in a matrix environment, you will collaborate … stakeholders at various levels to gather insight, shape requirements, and ensure alignment with broader business objectives. This is a hands-on role requiring strong delivery focus, clear communication, and the ability to manage complexity, dependencies, and competing priorities within an evolving product landscape. Key Responsibilities: Define and maintain product ...

help shape and improve user-centred digital services. This is an opportunity to contribute to a high-profile discovery project focused on improving service delivery and user experience. Your new role As a User Researcher (SFIA Level 4), you will support the discovery phase of a digital transformation … product managers, designers, developers and stakeholders. You will plan and conduct user research activities, analyse findings and translate insights into actionable recommendations that inform service design and delivery. Working within an agile environment, you will champion user-centred design principles, ensure research findings are embedded into delivery teams ...

Deskside Desktop Support - 6 months initially - London 5 days onsite £140 per day inside Service Delivery & Desktop Support Provide on-site desktop support for end users. Deliver desk-side support during business hours. Take end-to-end ownership of incidents and service requests to ensure timely resolution. … Coordinate with cross-functional IT teams for issue resolution. Support user onboarding, including device setup and account provisioning. Manage incidents and service requests using ITSM tools (e.g., ServiceNow) Ensure accurate ticket logging, categorisation, and resolution tracking. Adhere to SLAs and follow ITIL-based processes. Prioritise and resolve issues based ...

security, compliance and business improvement. Identify opportunities to enhance clients' technology environments. Support new business opportunities and client growth. Work closely with technical and service delivery teams to develop effective solutions. Assist with client onboarding and ensure a positive customer experience. Represent the business at networking and industry … Experience working within accountancy, financial services or another regulated professional services environment. A strong understanding of how technology supports business operations, compliance and client service delivery. Previous experience in a technical, consultancy or client-facing technology role. Strong communication and stakeholder management skills. Commercial awareness and the ability ...

whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com JOB DESCRIPTION: We are establishing a data-driven service delivery model in which operational processes will progressively move from the client’s landscape into ours. For a period of time, both environments … will interact as part of a single service chain. This requires clear ownership of data, well-defined integration patterns, and controlled transitions between systems. The Senior Data & Integration Architect provides the architectural leadership to design these flows, define boundaries, and ensure that the service can operate reliably throughout ...

Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. You will have a proven background in both being part of a busy service desk but but comfortable going out to clients sites and doing on-site face to face support when needed. This is a great opportunity … growing MSP where they can offer you genuine opportunities for both technical and career development. You will be an integral part of the dynamic Service Delivery Team, at the forefront of delivering the highest levels of service in face-to-face and remote IT support to their ...

systems and processes to ensure alignment with business objectives Execute departmental internal controls, financial policies, procedures, and projects to ensure timely and within-budget delivery Maintain relationships with technology vendors and negotiate contracts to ensure best value for the business Serve as a member of the sales team … financial performance of digital platforms Assist with platform implementation on new client transitions, allocating proper resources and connecting with the client to validate service delivery expectations Identify and solve complex, multi-dimensional problems leveraging the appropriate resources within or outside the department Establish and maintain service level ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … well thought out solutions for project accounting in response to complex client problems based on Oracle Cloud ERP technol ogy.Supporting business development and project delivery activities across clients from multiple industr ies.Defining an overall Finance & Procurement solution leveraging leading practice solutions to support the business requireme nts.System design ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience. What you need to do: Delivery track record in one or multiple Oracle EPM products such as Planning, Financial Consolidation and Close implementations (Oracle FCC), PCMCS, ARCS, EDMCS ...

free parking. You will be consulting with 10-20 corporate companies with a diverse range of complexity and manage the development, production and delivery of data sets providing specific services to financial organisations. Main Duties for the Data Analyst : Ensure high levels of personal professionalism and responsibility with … total regard for data security Establish strong and effective relationships with clients and maintain excellent service delivery by gathering, collating and analysing data Design, specify, build, communicate, develop and propose Excel data sets in collaboration with colleagues and clients Build an understanding of the market landscape including competitor ...

Trainee Information System (TIS) Principal Developer role presents an exciting opportunity to be part of service that is delivering positive change to our users and stakeholders. We are a multi‐disciplinary agile team that develops and maintains digital products and services aimed at supporting and improving Postgraduate Medical … have 11 vacancies. You will work closely with the product managers and lead developers in TIS and with linked services, such as our recruitment service that requires strategic technical input and assurance. TIS is a national team and although we have two “hubs” in London and Manchester ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

manual, paper-based or inefficient business processes into secure, user-centred and maintainable digital services. The postholder will work with product managers, business analysts, service owners, architects, testers, data specialists, security teams and end users to develop solutions that meet business needs, comply with government standards, and support wider … application lifecycle settings. Configure Power Automate flows for business process automation, notifications, approvals and integrations. Configure Power Pages where external-facing or self-service user experiences are required. Support configuration of connectors, gateways, service accounts and data connections in line with organisational policies. 3. Integration and Data Integrate ...

covering multiple disciplines. The team is made up of Technology Consultants, Business Analysts, Product Owners, Data Architects & Engineers, Multi-disciplinary Engineering teams and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. … focus is working with KPMG’s Global Compliance & Transformation (‘GCT’) team to grow our managed service business, helping multinational groups manage and transform their global tax and accounting compliance and reporting requirement across multiple operating regions. Leveraging award-winning technology, we enable our clients to utilise KPMG’s compliance ...

colleagues from our transactions and advisory practices. Lead complex engagements, including commercials, resourcing and risk. Lead on business origination, including use of networks and delivery of pitches and presentations to senior clients. Lead on practice development initiatives and training programmes, supporting the continued focus on our team … integrations experience; and Broad knowledge and deep understanding of a typical IT function, including enterprise architecture, strategy, governance, systems integration, application development, service delivery and infrastructure. Experience working with Private Equity and senior IT stakeholders Adept at building strong working relationships with senior clients, including influence, advice ...