101 to 125 of 287 Service Delivery Jobs in London

Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics/CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These programmes have interdependencies to a wider post … s people, payroll and time and attendance system. Roll-outs will hang off key milestones from this programme. Your role will be primarily focused on the client's hard service Dynamics roll out and Maximo to Concept migration programmes. Key Responsibilities: Lead the programme team of 20-30 people on the end-to-end delivery of Microsoft Dynamics … across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish programme governance, risk More ❯

You will undertake sales administration tasks to support the Sales Team to sell more widely within new and existing customers while embodying our core values – outstanding customer service, trusted, driven, personal. The Customer Success Team supports the sales team in smoothly running sales operations. Role Data management & reporting: Access, validate, and maintain accurate customer and order data within Salesforce … lifecycle. Operational & administrative support: Manage quoting, ordering, bids, and deal registrations with precision and efficiency. Client & vendor communication: Liaise with clients, vendors, and distributors to coordinate quotes, orders, and delivery, resolving issues quickly and professionally. Account manager partnership: Support Strategic Account Managers in achieving profit goals through accurate data, reporting, and operational support. Customer experience excellence: Deliver outstanding service in line with MBA’s values, ensuring timely, courteous, and professional communication. Continuous improvement: Use data insights to identify process efficiencies, improve service delivery, and uphold supplier SLA performance. Training Why choose our Data Essentials apprenticeship? QA’s Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a More ❯

digital discussions, including bid support (e.g. CCS, Scape). Promote and articulate the value of digital services to clients and stakeholders. Support the development of new digital offerings and service lines. People & Collaboration Lead and coordinate a network of regional PPC digital superusers, ensuring consistent rollout and adoption of digital tools. Work closely with the disciplines to embed digital … and confidence across the business. Data & Innovation Oversee data collection processes to support analytics, reporting, and AI-driven insights. Explore and implement AI, automation, and emerging technologies to enhance service delivery and operational efficiency. Collaborate with service teams to digitise traditional processes and develop new digital-first solutions. Candidate Profile Essential Proven experience in a digital leadership More ❯

Job Title: Head of Networks Location: London Department: Infrastructure & Technology Reports To: Director of Infrastructure/CIO Role Overview The Head of Networks will own the strategy, design, and delivery of the organisation’s network infrastructure across all European data centres, offices, and customer environments. This pivotal leadership role ensures that all network solutions are secure, scalable, resilient, and … policies, and governance frameworks to ensure consistency, compliance, and scalability across the enterprise. Lead continuous improvement initiatives, driving innovation, automation, and standardisation in network design and operations. Architecture, Design & Delivery Oversee the end-to-end design, implementation, and optimisation of LAN, WAN, SD-WAN, VPN, and wireless solutions across all environments. Manage enterprise routing, switching, VLAN segmentation, firewall policies … business and technology needs. Act as the trusted technical adviser to senior stakeholders and executives on network strategy, connectivity, and resilience. Cultivate strong relationships with key vendors, partners, and service providers to ensure quality and cost-effective delivery. Candidate Profile Essential Experience & Skills Proven track record in leading enterprise network strategy and operations across multi-site or data centre More ❯

Job Title: Head of Networks Location: London Department: Infrastructure & Technology Reports To: Director of Infrastructure/CIO Role Overview The Head of Networks will own the strategy, design, and delivery of the organisation’s network infrastructure across all European data centres, offices, and customer environments. This pivotal leadership role ensures that all network solutions are secure, scalable, resilient, and … policies, and governance frameworks to ensure consistency, compliance, and scalability across the enterprise. Lead continuous improvement initiatives, driving innovation, automation, and standardisation in network design and operations. Architecture, Design & Delivery Oversee the end-to-end design, implementation, and optimisation of LAN, WAN, SD-WAN, VPN, and wireless solutions across all environments. Manage enterprise routing, switching, VLAN segmentation, firewall policies … business and technology needs. Act as the trusted technical adviser to senior stakeholders and executives on network strategy, connectivity, and resilience. Cultivate strong relationships with key vendors, partners, and service providers to ensure quality and cost-effective delivery. Candidate Profile Essential Experience & Skills Proven track record in leading enterprise network strategy and operations across multi-site or data centre More ❯

Job Title: Head of Networks Location: London Department: Infrastructure & Technology Reports To: Director of Infrastructure/CIO Role Overview The Head of Networks will own the strategy, design, and delivery of the organisation’s network infrastructure across all European data centres, offices, and customer environments. This pivotal leadership role ensures that all network solutions are secure, scalable, resilient, and … policies, and governance frameworks to ensure consistency, compliance, and scalability across the enterprise. Lead continuous improvement initiatives, driving innovation, automation, and standardisation in network design and operations. Architecture, Design & Delivery Oversee the end-to-end design, implementation, and optimisation of LAN, WAN, SD-WAN, VPN, and wireless solutions across all environments. Manage enterprise routing, switching, VLAN segmentation, firewall policies … business and technology needs. Act as the trusted technical adviser to senior stakeholders and executives on network strategy, connectivity, and resilience. Cultivate strong relationships with key vendors, partners, and service providers to ensure quality and cost-effective delivery. Candidate Profile Essential Experience & Skills Proven track record in leading enterprise network strategy and operations across multi-site or data centre More ❯

Job Title: Head of Networks Location: London Department: Infrastructure & Technology Reports To: Director of Infrastructure/CIO Role Overview The Head of Networks will own the strategy, design, and delivery of the organisation’s network infrastructure across all European data centres, offices, and customer environments. This pivotal leadership role ensures that all network solutions are secure, scalable, resilient, and … policies, and governance frameworks to ensure consistency, compliance, and scalability across the enterprise. Lead continuous improvement initiatives, driving innovation, automation, and standardisation in network design and operations. Architecture, Design & Delivery Oversee the end-to-end design, implementation, and optimisation of LAN, WAN, SD-WAN, VPN, and wireless solutions across all environments. Manage enterprise routing, switching, VLAN segmentation, firewall policies … business and technology needs. Act as the trusted technical adviser to senior stakeholders and executives on network strategy, connectivity, and resilience. Cultivate strong relationships with key vendors, partners, and service providers to ensure quality and cost-effective delivery. Candidate Profile Essential Experience & Skills Proven track record in leading enterprise network strategy and operations across multi-site or data centre More ❯

team to support that expansion. This is a critical, long-term hire and they are seeking an experienced Project Manager to play a central role in leading the successful delivery of complex IT integration projects. You'll join a strategically independent team focused solely on M&A integration, reporting into the IT Service Delivery Manager. With up … to 10 acquisitions planned each year for the next four years, this is a rare opportunity to work in a fast-paced, high-impact environment where your leadership and delivery skills will directly shape enterprise-wide change and you'll gain a significant amount of very valuable experience. Key Responsibilities * Lead the full project lifecycle for M&A-related More ❯

team to support that expansion. This is a critical, long-term hire and they are seeking an experienced Project Manager to play a central role in leading the successful delivery of complex IT integration projects. You'll join a strategically independent team focused solely on M&A integration, reporting into the IT Service Delivery Manager. With up … to 10 acquisitions planned each year for the next four years, this is a rare opportunity to work in a fast-paced, high-impact environment where your leadership and delivery skills will directly shape enterprise-wide change and you'll gain a significant amount of very valuable experience. Key Responsibilities * Lead the full project lifecycle for M&A-related More ❯

areas Experience: 4+ Years Job Location: London We are seeking an experienced and client-centric Customer Success Manager (CSM) to oversee and grow relationships with our IT and ITES service clients. As a key liaison between the client and internal delivery teams, you will be responsible for ensuring customer satisfaction, facilitating smooth project execution, and identifying opportunities to … Ownership:Own customer onboarding, engagement, and retention across assigned accounts. Ensure deliverables are met and clients derive maximum value from services Project Coordination:Work closely with internal technical and delivery teams to monitor timelines, resolve issues, and communicate project status Feedback & Upselling:Collect and synthesize customer feedback to improve services and propose upsell/cross-sell opportunities aligned with … and present regular reports on account health, risks, and success metrics to clients and internal leadership Required Skills and Experience Experience: 4+ years in customer success, account management, or service delivery in an IT/ITES environment Client-Facing Skills: Strong interpersonal and communication skills, with experience engaging mid-to-senior level stakeholders Project Orientation: Understanding of delivery More ❯

communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal closure while collaborating closely with Dell sales, delivery, product, and partner teams.This role carries sales pipeline joint-ownership within an aligned pod of professionals, quota-bearing objectives, and requires the ability to manage multiple active pursuits simultaneously … and value proposition to technical and executive audiencesServe as the accountable technical SME driving deal progression, revenue attainment, and closure.Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities.Support sales forecasting, reporting, pipeline management, and quota achievement.Structure deals to meet customer needs while aligning Dell’s services … portfolio, delivery capabilities, and financial objectives.Entrepreneurial focus to drive innovation, efficiency, process/IP improvement opportunities, coach and enable Dell sales and presales teams on AI/Data solution positioning, capabilities, and value articulation.Build and maintain a strong personal network across Dell’s global sales, product, engineering, and partner ecosystem to effectively orchestrate deal success.Customer Engagement & Executive CommunicationLead consultative More ❯

communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal closure while collaborating closely with Dell sales, delivery, product, and partner teams.This role carries sales pipeline joint-ownership within an aligned pod of professionals, quota-bearing objectives, and requires the ability to manage multiple active pursuits simultaneously … and value proposition to technical and executive audiencesServe as the accountable technical SME driving deal progression, revenue attainment, and closure.Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities.Support sales forecasting, reporting, pipeline management, and quota achievement.Structure deals to meet customer needs while aligning Dell’s services … portfolio, delivery capabilities, and financial objectives.Entrepreneurial focus to drive innovation, efficiency, process/IP improvement opportunities, coach and enable Dell sales and presales teams on AI/Data solution positioning, capabilities, and value articulation.Build and maintain a strong personal network across Dell’s global sales, product, engineering, and partner ecosystem to effectively orchestrate deal success.Customer Engagement & Executive CommunicationLead consultative More ❯

communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal closure while collaborating closely with Dell sales, delivery, product, and partner teams. This role carries sales pipeline joint-ownership within an aligned pod of professionals, quota-bearing objectives, and requires the ability to manage multiple active pursuits … proposition to technical and executive audiences Serve as the accountable technical SME driving deal progression, revenue attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell … s services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP improvement opportunities, coach and enable Dell sales and presales teams on AI/Data solution positioning, capabilities, and value articulation. Build and maintain a strong personal network across Dell's global sales, product, engineering, and partner ecosystem to effectively orchestrate deal success. More ❯

communications, and business development acumen. The candidate will jointly lead and influence customers from initial opportunity discovery through proposal development and deal closure while collaborating closely with Dell sales, delivery, product, and partner teams. This role carries sales pipeline joint-ownership within an aligned pod of professionals, quota-bearing objectives, and requires the ability to manage multiple active pursuits … proposition to technical and executive audiences Serve as the accountable technical SME driving deal progression, revenue attainment, and closure. Partner with Sales Executives, Business Development Managers, Account Managers, and Service Delivery teams to jointly develop, qualify, and advance pipeline opportunities. Support sales forecasting, reporting, pipeline management, and quota achievement. Structure deals to meet customer needs while aligning Dell … s services portfolio, delivery capabilities, and financial objectives. Entrepreneurial focus to drive innovation, efficiency, process/IP improvement opportunities, coach and enable Dell sales and presales teams on AI/Data solution positioning, capabilities, and value articulation. Build and maintain a strong personal network across Dell's global sales, product, engineering, and partner ecosystem to effectively orchestrate deal success. More ❯

enhancements to improve system performance and user experience. Coordinate and execute platform changes across proprietary systems and third-party components. Collaborate with technical and business stakeholders to ensure seamless service delivery and operational efficiency. Required Experience Proven experience supporting electronic trading environments, ideally with ION Trading platforms. Solid understanding of Fixed Income products (Rates, Credit, Swaps, etc.). … participating in testing or continuous integration environments. Analytical mindset with a proactive approach to troubleshooting. Strong communication skills and ability to work collaboratively under pressure. Key Competencies Problem Solving & Delivery Focus – ownership, accountability, and attention to detail. Client Orientation – understanding business needs and delivering high-quality support. Collaboration & Communication – working effectively with cross-functional teams. Ethics & Conduct – acting with More ❯

Gather and map requirements, ensuring clear communication and effective management of expectations across multiple stakeholders. Manage vendor and supplier interactions within a multi-supplier environment, ensuring seamless integration and service delivery. Required Skills & Qualifications: Demonstrable experience as a Business Analyst within large, complex organisations. Strong requirements management and process modelling skills. Proven experience in stakeholder management, working closely with More ❯

with an award-winning, managed services company looking after a range of clients up and down the country? This is an excellent opportunity for an apprentice to join the Service Desk team and to undertake a Level 3 IT Support Technician Apprenticeship. We're looking for enthusiastic apprentices with an appetite for IT and a positive attitude to be … to begin their career in IT, who is comfortable talking to people, confident, friendly and has a great attitude to work. You will ensure the highest level of customer service is provided to all of our customers and you will be working with some of the latest technology systems. Communication with customers will take place over the phone and … via email whilst utilising fault-finding programmes that assist you to diagnose and fix customer problems remotely. Customer service is key to success in the role – living our values are woven through everything you do to guarantee that our service delivery is second to none. What you will be doing Provide 1st line support for the Service More ❯

Risks and Controls within Build v/s Buy, On-premise v/c Cloud,In-house v/s offshore development, Intra-group services v/s local service delivery models. Understanding of change delivery and BAU Operational Risks (i.e. typically experience in review/challenge handed over from project to BAU operational risks) Please click More ❯

Risks and Controls within Build v/s Buy, On-premise v/c Cloud,In-house v/s offshore development, Intra-group services v/s local service delivery models. Understanding of change delivery and BAU Operational Risks (i.e. typically experience in review/challenge handed over from project to BAU operational risks) Please click More ❯

Risks and Controls within Build v/s Buy, On-premise v/c Cloud,In-house v/s offshore development, Intra-group services v/s local service delivery models. Understanding of change delivery and BAU Operational Risks (i.e. typically experience in review/challenge handed over from project to BAU operational risks) Please click More ❯

Risks and Controls within Build v/s Buy, On-premise v/c Cloud,In-house v/s offshore development, Intra-group services v/s local service delivery models. Understanding of change delivery and BAU Operational Risks (i.e. typically experience in review/challenge handed over from project to BAU operational risks) Please click More ❯

tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What You’ll Be Doing: Providing L3 … with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and enhancing service reliability. Supporting user migrations between platforms and advising on best-fit solutions. Delivering training sessions on new features and updates. Main Skills Needed: 8+ years’ experience in system administration More ❯

tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What You’ll Be Doing: Providing L3 … with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and enhancing service reliability. Supporting user migrations between platforms and advising on best-fit solutions. Delivering training sessions on new features and updates. Main Skills Needed: 8+ years’ experience in system administration More ❯

tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What You’ll Be Doing: Providing L3 … with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and enhancing service reliability. Supporting user migrations between platforms and advising on best-fit solutions. Delivering training sessions on new features and updates. Main Skills Needed: 8+ years’ experience in system administration More ❯

tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What You’ll Be Doing: Providing L3 … with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and enhancing service reliability. Supporting user migrations between platforms and advising on best-fit solutions. Delivering training sessions on new features and updates. Main Skills Needed: 8+ years’ experience in system administration More ❯