101 to 125 of 720 Service Delivery Jobs in London

Wanstor! At Wanstor, we help ambitious organisations work smarter and stay secure through technology. Founded in 2002, we are an award‐winning Managed IT Service Provider with a team of over 200 people supporting customers across the UK. Across managed IT, Cloud, Modern Workplace, AI, Networking, and Security … managed services business. This is a high-impact role with end-to-end accountability for operational performance, owning the full lifecycle of service delivery from project implementation through to live managed services. You'll be the driving force behind stabilising, standardising, and scaling our operations to support ...

Engagement Lead - Service Delivery Location: London/Hybrid My client is looking for a highly experienced Engagement Lead to join a growing consultancy and play a pivotal role in delivering transformational outcomes for some of the UK's most recognised organisations. As Engagement Lead, you will … consultative engagements and client-focused outcomes. Expertise in one or more of the following areas: IT & Digital Operating Model Development Process Design Organisation Design Service Integration SIAM Service Management Experience leading digital change and IT transformation programmes. Strong senior stakeholder management skills, including business case development and approvals. ...

senior stakeholders, subject matter experts and suppliers to finalise the target state, develop the implementation roadmap, support completion of the business case and lead delivery of the agreed programme of change. The role will oversee multiple workstreams covering Finance, HR, IT and Change Management, ensuring that technical, process … Umbrella for the right experience candidate. Summary of Responsibilities and Personal Duties: Transformation Programme Manager To be responsible for driving the delivery of change projects across strategic, frontline and support functions and influencing new ways of working to achieve corporate objectives To deliver a design-led approach to project ...

cared for, happy and inspired in building an extraordinary place to work. About the role Are you a strategic tech leader who treats service delivery like a precision machine? We are seeking a visionary Head of IT Service & End User Computing (EUC) to define, build, and govern … core service delivery and workplace technology ecosystem across global markets. You will establish a disciplined, well-oiled support model, acting as the high-velocity, single global "front door" for all internal IT operations. If you are passionate about leveraging advanced AI to eliminate technical debt, optimizing massive enterprise ...

Amadeus is seeking a Service Management Senior Specialist IT Service Delivery Manager to lead the day‐to‐day delivery and continuous improvement of IT services across the organisation. They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals. This ...

Drive seamless onboarding and lifecycle delivery, partnering across operations and technology to boost quality and processing now. As an IMOS Service Delivery Vice President within Client Account Services (CAS), you will lead the end-to-end delivery of client account reference/static data readiness … Investment Middle Office Services clients. The CAS IMOS Service Delivery team supports a broad range of client types across our global footprint, coordinating account lifecycle and onboarding requests ranging from product expansions and new account launches to onboarding of new third parties and account/fund closures. This ...

Treasury Systems Support Manager The Treasury Systems Support Manager is responsible for the end-to-end ownership of the Treasury systems support model, ensuring delivery of Treasury outcomes through effective governance, performance management, and coordination of L2, L3, Business Partner, and vendors. The role aligns closely to a Technical … systems experience Experience managing support teams and vendors Strong understanding of Treasury operations Experience with SaaS platforms and governance Strong leadership and communication skills Service Delivery & Treasury Platform Governance Ensures Treasury systems consistently support business operations, decision-making, and risk management through strong service governance and performance ...

Wanstor Limited in London (hybrid) seeks a Director of Operations to lead our managed services engine—service delivery, project delivery and technical support. You will own end-to-end performance and drive AI-enabled transformation for client outcomes. You will partner with the COO, lead senior teams ...

Service Desk Manager London (hybrid working) £65k- £75k 12-month fixed term contract A well-established and growing organisation is seeking an experienced Service Desk Manager to lead and evolve its IT support function within a complex, multi-site environment. Supporting a diverse user base across office, remote … site locations, you'll play a pivotal role in delivering a high-quality, customer-focused IT service, ensuring stability, performance and continuous improvement across the service desk and field support teams. Key Responsibilities * Lead and manage the Service Desk and Field Support teams, driving performance, development ...

Applications and Security teams, the role will focus on foundational cloud setup, serverless components, core PaaS databases, platform health, security alignment and practical self-service infrastructure blueprints. A key objective of the assignment will be to create clear architecture, operational and best practice guides that enable internal development … build and deploy applications securely and efficiently, aligned with Forsters' information security baselines. While longer-term strategy includes modern CI/CD patterns and delivery pipelines, this role will primarily establish the Azure platform foundations and contribute to a pipeline roadmap that can be operationalised over time. Hours ...

nowJob DescriptionTreasury Systems Support ManagerThe Treasury Systems Support Manager is responsible for the end-to-end ownership of the Treasury systems support model, ensuring delivery of Treasury outcomes through effective governance, performance management, and coordination of L2, L3, Business Partner, and vendors.The role aligns closely to a Technical Product … systems experience Experience managing support teams and vendors Strong understanding of Treasury operations Experience with SaaS platforms and governance Strong leadership and communication skills Service Delivery & Treasury Platform GovernanceEnsures Treasury systems consistently support business operations, decision-making, and risk management through strong service governance and performance oversight.Own ...

About Valiantys Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient … human-centered ways of working. With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams. For more information, visit https://valiantys.com. Job Summary As a Senior Solution ...

. Job DescriptionPre Sales Architect Role Profile and Job DescriptionThe Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

deliver capacity‐based managed services, while driving strong commercial and operational outcomes.You will hold end‐to‐end accountability for strategic client relationships, managed service delivery governance, financial performance, and service excellence across high‐value portfolios exceeding $10M in annual revenue.The RoleAs an Engagement Leader, you will … manage end‐to‐end client engagements across application support, database services, and enterprise managed services operations.Drive delivery governance, ensuring consistent adherence to SLAs, KPIs, audit requirements, and contractual commitments (MSAs and SOWs).Lead capacity‐based managed service models, including demand forecasting, utilisation management, resource optimisation, and margin control.Act ...

Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

team and third-party technology providers while ensuring reliable, secure and efficient IT services across the organisation. You will oversee the IT roadmap, infrastructure, service delivery, cyber security, suppliers and key technology projects, while supporting continuous improvement across the IT function. Key Responsibilities Lead and develop … Support and Infrastructure team, ensuring high-quality service delivery. Manage the organisation’s Microsoft-based IT environment and infrastructure. Oversee cloud, network, server, endpoint and disaster recovery services. Manage external IT suppliers, contractors, contracts and service levels. Own the IT roadmap and lead major technology and service ...

Security & Operations Administrator to join a leading higher education institution on an interim basis. This role will support the day-to-day delivery of IT services across the organisation, ensuring systems, infrastructure and user services remain secure, efficient and operational. The successful candidate will act as the on-site … point of contact for IT support, working closely with internal stakeholders and external service providers to resolve technical issues, maintain system performance and contribute to the continuous improvement of IT operations. Key Responsibilities: Act as the primary on-site administrator for IT support and operational services across the organisation ...

Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.OverviewClient Integration Specialist (German Speaking)How You’ll Make an ImpactAt Epsilon, our Platform Delivery teams are essential to maintaining the reliability, stability, and flawless functioning of our production systems and offerings. Our dedication to excellence ensures that our customer … support is second to none, crafting a "center of excellence" for comprehensive service delivery support. Your role will be integral in guaranteeing smooth user transitions and continuous happiness with our technology platform. By providing expert onboarding support and ongoing assistance, you will improve user engagement, overcome technical challenges ...

including those at nation-state level. This company is looking for a Cyber Services Director to lead its Managed and Professional Services function, driving service excellence, customer success, and operational performance. The role offers the opportunity to lead a high-performing cyber services organisation, work closely with senior leadership … business. Responsibilities Lead and develop multi-disciplinary teams across Managed Services, Professional Services, Customer Success, Project Management and Internal IT. Own the successful delivery of approximately £12m in cyber services revenue. Drive customer retention, service quality, profitability and operational excellence. Build trusted relationships with CISOs, IT Directors ...

month. Our Europe hub locations are London, UK. Please ensure you can realistically commit to this structure before applying. As BetterUp’s Client Delivery Director (‘CDD’) you’ll play a crucial role in leading the formation and orchestration of the post-sale strategy and execution for our largest … most strategic clients. This is an IC role with no direct reports. What you’ll do: Delivery Management: Orchestrate the successful end-to-end technical and operational delivery of the BetterUp platform to our clients. Ensure that the business needs and requirements of our clients are clearly understood ...

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Romford, please note that this location does … week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours ...

This is an exciting opportunity for an experienced Corporate lawyer to help drive the adoption of GenAI, legal technology and innovative delivery models within a leading international firm. Working closely with partners, clients and technology specialists, you will identify opportunities for transformation, shape solutions and support the development … combines deep sector expertise with a collaborative and forward-thinking culture. The firm is making significant investments in innovation, legal technology and AI-enabled service delivery, creating opportunities for lawyers who are passionate about improving the way legal services are delivered and experienced by clients.legal sector, offering tailored ...

team you'll be working with: The Cross Technology Service Delivery Field Support Engineer is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents … problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service ...

Sompo Holdings, Inc. is seeking a Head of Claims Service Delivery in London to lead the end-to-end delivery of claims operations. You will drive service performance, governance, and continuous improvement across the claims lifecycle, partnering with underwriting, finance, IT, and risk teams. The role ...