151 to 175 of 219 ServiceNow Jobs in London

As the Product owner for ServiceNow Enterprise Platform, you will lead the strategic development and productisation of enterprise-scale ServiceNow solutions across a broad MSP client base. You will lead cross-functional teams to develop and deliver products that meet business objectives. By analysing the competition and gathering user insights, you will ensure continuous improvement throughout the product's lifecycle. … key focus of this role is leveraging Agentic AI capabilities, intelligent, autonomous agents that can perceive, reason, and act to enhance automation, decision-making, and user experience across the ServiceNow ecosystem. You'll work at the intersection of product innovation, AI integration, and service orchestration to ensure that the platform delivers intelligent, scalable, and adaptive services. Job Description Role Overview … We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. This role is pivotal in driving our ServiceNow initiatives, ensuring the delivery of high-quality services, and fostering innovation within the organization. What you will be doing: Developing and implementing the overall ServiceNow product strategy for Capita, aligning with business More ❯

Associate Practice Sales Engagement Manager (ServiceNow) - London Associate Practice Engagement Manager You have successfully copied the job share URL to clipboard! Job details Work Location London State/Region/Province London Country United Kingdom Domain Global Markets Interest Group Skills Company ITL UK Requisition ID 133347BR Role - Associate Practice Engagement Manager - ServiceNow Location - London Role - Associate Practice Engagement Manager … ServiceNow Location - London Purpose of the Role Enable service offering (ServiceNow) growth by adding new logos and expanding offering at existing customers by consultative selling Collaborate with Vertical Sales leads for deal wins and solutions Run proactive campaigns (internal & external) for ServiceNow offerings Generate pipeline and exceed revenue targets for the ServiceNow Practice Manage interactions with Client, ServiceNow Field Sales … Prospecting, solution presentation and contract discussions) Responsibilities Sales Planning & Review: Provide data points and create a realistic sales plan Market Development: Competitive analysis and Market research to increase the ServiceNow pipeline for Infosys Customer Prospecting: Provide client introduction and context Opportunity identification & Qualification Proposal Development: Lead proposal & SOW reviews working closely with SMEs, Internal stakeholders and customers Lead and own More ❯

teams. Establish and refine operational policies, standards, and guidelines for the release management process. Tools & Technical Environment The team operates within a complex technical estate, using c, SAP, and ServiceNow (familiarity is beneficial but not essential). Over 1,000 dynamic platforms exist within this space, requiring a confident individual comfortable with complexity. Current release planning is done via Excel More ❯

teams. Establish and refine operational policies, standards, and guidelines for the release management process. Tools & Technical Environment The team operates within a complex technical estate, using c, SAP, and ServiceNow (familiarity is beneficial but not essential). Over 1,000 dynamic platforms exist within this space, requiring a confident individual comfortable with complexity. Current release planning is done via Excel More ❯

teams. Establish and refine operational policies, standards, and guidelines for the release management process. Tools & Technical Environment The team operates within a complex technical estate, using c, SAP, and ServiceNow (familiarity is beneficial but not essential). Over 1,000 dynamic platforms exist within this space, requiring a confident individual comfortable with complexity. Current release planning is done via Excel More ❯

operational handover from project to BAU via ticketing systems Must-Have Skills: CCNP-level networking knowledge Strong BGP understanding and real-world usage Experience using a ticketing system (e.g. ServiceNow) Firewall exposure (Cisco Firepower/FTD/FMC preferred) Proactive, organised, able to take initiative and manage tasks independently Desirable Skills: SD-WAN experience (Aruba EdgeConnect/SilverPeak) Experience with More ❯

Agent3 part of Agent3 Group has a mission to enable the B2B clients in the technology sector we work with including Google, Salesforce, ServiceNow and NTT to deliver Account-Based Marketing at scale and in doing so, engage, win and grow revenue through net new target accounts and existing key accounts. In addition we deliver game-changing market transformation programmes More ❯

Agent3 part of Agent3 Group has a mission to enable the B2B clients in the technology sector we work with - including ServiceNow, NTT and Salesforce - to deliver Account-Based Marketing at scale and in doing so, engage, win and grow revenue through net new target accounts and existing key accounts. In addition, we deliver game-changing market transformation programmes for More ❯

ServiceNow Application Developer - £545/day - 6 months - London We are looking for a ServiceNow Application Developer to join a high-performing Agile team, based in London, to support a global business. This is a hands-on development role focused on building and enhancing custom applications on the ServiceNow platform. The successful candidate will play a key role in developing … new tools and features, automating business processes, integrating ServiceNow with other systems, and delivering a seamless user experience. The contract is for 6 months and offers a daily rate of £545 . Work will be carried out onsite at 30 Fenchurch Street, London . Responsibilities: Build custom tools and applications on the ServiceNow platform Automate workflows and processes using Flow … Designer Develop and maintain integrations with external systems (REST/SOAP APIs, IntegrationHub) Customise ServiceNow functionality using JavaScript (Business Rules, Client Scripts, Script Includes) Create dashboards, reports, and performance analytics for stakeholders Requirements: 4+ years' experience developing in ServiceNow Strong experience with ITSM and CSM modules Proficient in JavaScript within ServiceNow Experience building and maintaining API integrations Skilled in UI More ❯

Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You will … SCCM and InTune Autopilot as well as other project work. Working within an SLA driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing system and liaising with infrastructure engineers or 3rd party service providers (business application related etc), overseeing fixes within ITIL methodology i.e. employing Service mgmt., Incident mgmt., Problem mgmt. and … Engineer/IT Support Analyst who has gained experience working on an SLA driven service desk within an ITIL framework. You will be experienced in managing escalated tickets in ServiceNow (or similar IT Ticketing systems), be confident in your ability to speak with internal users in person and over the phone. VIP support will form a major part of this More ❯

values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯

ServiceNow Architect Remote working Outside IR35 UK Based Head Resourcing are looking for a ServiceNow Solutions Architect to join a fast-growing consultancy. This is a fully remote role (must be UK based). An openness to travel is key as there is an expectation to visit clients on occasion and team meet ups. Key Experience required: Minimum of three … years experience with hands-on configuration and deployment of the ServiceNow platform Implementation experience across ServiceNow product areas, such as IRM, GRC. ServiceNow - Certified System Administrator (CSA) Expierience of working within a consultancy enviroment is nice to have. An interesting role with a great Client, if this advert catches your eye, PLEASE APPLY NOW with an up-to-date CV. More ❯

bachelor working and thinking level and preferably comparable work experience in an ICT service organization In-depth knowledge and experience with an integration tool, ideally Celigo Experience with SalesForce, ServiceNow or ERP systems like AFAS and/or NetSuite would be an advantage You have good command of the English language, both in word and in writing Working knowledge of More ❯

Inventory, S&OP, Control Tower Hands-on with CIF, PP/DS heuristics, optimiser, and interactive planning tools Experience with SAP CPI/PO integration and Solution Manager or ServiceNow Strong understanding of MM, PP, and planning business processes Comfortable with change, incident, and problem management Preferred: Life sciences/pharma background APICS certification SAP SD and Fiori exposure If More ❯

Maintenance Technician Key requirements: Have experience of CCTV, CIS, PAVA, PHP or come from an electrical background Monitor work progress and handle any issues that arise Good understanding of ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work Monday to Friday days What we offer: A More ❯

Agent3 part of Agent3 Group has a mission to enable the B2B clients in the technology sector we work with including Google, Salesforce, ServiceNow and NTT to deliver Account-Based Marketing at scale and in doing so, engage, win and grow revenue through net new target accounts and existing key accounts. In addition we deliver game changing market transformation programmes More ❯

and network connectivity Support site IT setups, including server maintenance and racking infrastructure Maintain asset inventories and liaise with vendors for warranty repairs Log, prioritise, and resolve incidents using ServiceNow in line with SLAs Contribute to knowledge base (KB) and continuous improvement initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across … Environment: Windows 10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements: 2-3+ years in technical/EUC support roles, ideally in large, multisite environments Strong communication and stakeholder engagement skills (technical and non-technical) Solid More ❯

A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. Solid knowledge and experience of ServiceNow Process orientated with a methodical and planned approach to achieving goals Be comfortable with ambiguity, thrive on change and engender a collaborative approach Hands-on experience of the ITSM work … management system, ServiceNow Proven experience of line management and the development of individuals within a matrix organization structure. Track record in team transformation and team building Experience of work to (and exceeding) Service Level Agreements Excellent analytical, problem-solving and communication skills (both verbal and written) Can build effective working relationships across the program and achieve desired outcomes through effective More ❯

A fantastic opportunity has arisen for a technically strong Platform Engineer to join a global professional services firm. The successful candidate will work as part of a dynamic team responsible for the delivery and support of core IT infrastructure, with More ❯

IT Risk Manager - Servicenow, ITIL, Banking sought by leading investment bank based in the city of London. Inside IR35 - 4 days per week on site The IT Risk Manager position focuses on ensuring that applications and infrastructure meet risk and compliance standards within the banks enterprise environment. You're essentially the driving force behind identifying, tracking, and resolving IT risk … IT Risk Liaison: Help application custodians interpret the banks policies and manage exceptions responsibly. Be the bridge between technology teams and compliance policies. Must-Have Skills & Qualifications Proficiency in ServiceNow and MS Office Experience creating IT monitoring/reporting processes Experience with the Archer Risk management tool (nice to have) Leading distributed teams through remediation Knowledge of ITIL and IT More ❯

ServiceNow Technical Architect Remote-first, with flexibility to travel to UK client sites as needed £80,000 - £95,000 + 5% bonus + benefits We're hiring a ServiceNow Technical Architect to support complex public sector programmes within digital transformation consultancy. The role involves shaping technical solutions, leading delivery, and mentoring developers. This is more than just project oversight - you … ll be hands-on in design, architecture, and client engagement, working across ITOM, ITAM and IRM. What you'll be doing Leading the technical design and delivery of ServiceNow solutions, particularly integrations and platform architecture Reviewing developer output and mentoring junior and mid-level engineers Working directly with clients to understand business requirement and design solutions that fit both on … prem and cloud ServiceNow environments Participating in governance, steering boards, and technical decision-making Supporting internal capability growth - whether through practice development, roadmaps, or pre-sales Drawing on in-house architect training and knowledge-sharing programmes What we're looking for Strong development background in ServiceNow, with hands-on delivery experience At least 2 years of experience working in a More ❯

IT Risk Manager - Servicenow, ITIL, Banking sought by leading investment bank based in the city of London. **Inside IR35 - 4 days per week on site** The IT Risk Manager position focuses on ensuring that applications and infrastructure meet risk and compliance standards within the banks enterprise environment. You're essentially the driving force behind identifying, tracking, and resolving IT risk … IT Risk Liaison: Help application custodians interpret the banks policies and manage exceptions responsibly. Be the bridge between technology teams and compliance policies. Must-Have Skills & Qualifications Proficiency in ServiceNow and MS Office Experience creating IT monitoring/reporting processes Experience with the Archer Risk management tool (nice to have) Leading distributed teams through remediation Knowledge of ITIL and IT More ❯

ServiceNow Technical Architect Remote-first, with flexibility to travel to UK client sites as needed £80,000 - £95,000 + 5% bonus + benefits We're hiring a ServiceNow Technical Architect to support complex public sector programmes within digital transformation consultancy. The role involves shaping technical solutions, leading delivery, and mentoring developers. This is more than just project oversight - you … ll be hands-on in design, architecture, and client engagement, working across ITOM, ITAM and IRM. What you'll be doing Leading the technical design and delivery of ServiceNow solutions, particularly integrations and platform architecture Reviewing developer output and mentoring junior and mid-level engineers Working directly with clients to understand business requirement and design solutions that fit both on … prem and cloud ServiceNow environments Participating in governance, steering boards, and technical decision-making Supporting internal capability growth - whether through practice development, roadmaps, or pre-sales Drawing on in-house architect training and knowledge-sharing programmes What we're looking for Strong development background in ServiceNow, with hands-on delivery experience At least 2 years of experience working in a More ❯

applications Troubleshoot technical issues via phone, email, in-person, and remote tools Build, configure, and maintain desktops, laptops, mobile devices, and peripherals Accurately log, prioritise, and manage tickets through ServiceNow (or similar) Assist with the onboarding and offboarding process for users Maintain documentation and contribute to process improvements Support project rollouts and system upgrades when required What You'll Need … technical knowledge of Microsoft 365, Windows OS, Active Directory, and remote support tools Previous exposure to IT within a legal or professional services environment is highly desirable Experience with ServiceNow or comparable ticketing systems Relevant IT certifications (e.g. CompTIA A+, ITIL, Microsoft) are a bonus A proactive, approachable attitude and a genuine passion for tech support If you're looking More ❯

Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you More ❯