151 to 175 of 225 ServiceNow Jobs in London

initiatives. As the Programme Manager you will be responsible for leading the applications workstream within the separation programme. This includes coordinating dependencies across technology teams, ensuring readiness reporting (via ServiceNow), and driving delivery to support milestones. Key Skills and Responsibilities for the Programme Manager: Lead the applications workstream, ensuring milestones and dependencies are managed effectively. Partner with technology, product, and More ❯

part of a team and individually dependant on task Health and Safety awareness and practice Reporting of progress to site person in charge on a regular basis Utilising our ServiceNow platform to assist in completing visit reports Responsibilities Provide accurate site reports on completed activities to either the site SPC or your line manager Responsible for completion of maintenance against More ❯

Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work days, Monday to Friday What we offer: A More ❯

as the first point of contact for walk-up support requests. The skills you'll need: Proven hands-on experience in an office-based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge of laptop builds, device provisioning, and infrastructure support. Comfortable working independently and managing varied support needs. Familiarity with technical software solutions from Autodesk, Bentley, Trimble More ❯

Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work Monday to Friday days What we offer: A More ❯

Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work days, Monday to Friday What we offer: A More ❯

Role Title: Functional Consultant – ServiceNow IRM Location: London, UK(Hybrid (2-3days) Employment Type: Contract Job Description: Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in …/Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯

for a proactive leader with a strong technical background and a passion for delivering outstanding service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth … and consistent service delivery throughout periods of change. Key Responsibilities * Lead, coach and develop IT support teams through regular reviews, mentoring and structured development plans * Own and optimise the ServiceNow platform, driving adoption and alignment with organisational goals * Manage daily operations, allocate resources effectively and monitor incident and request trends to ensure SLA compliance * Embed ITIL best practices across all … IT support operations and delivering high-quality IT services * Strong technical background with hands-on IT support experience * Deep understanding of ITIL frameworks (Intermediate certification or higher preferred) * Experienced ServiceNow Administrator or Product Owner * Inspirational people leader with a proven ability to motivate, develop and manage teams * Excellent communication and stakeholder management skills * Strong analytical and organisational abilities, with a More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT … are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT … are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT … are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT … are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 More ❯

Service Line Specialist - ServiceNow (UK) The Opportunity We are looking for a Service Line Specialist - ServiceNow to join the Cognizant CIS Practice Our Service Line Specialist ServiceNow is responsible for generating leads, engaging with potential clients, and supporting ServiceNow license sales activities, working closely with the senior sales team to drive business growth, focusing on ServiceNow solutions and their value … to customers Your Key Result Areas Develop strong understanding of ServiceNow's platform, modules, and solutions Identify and qualify new business opportunities through various channels, including prospecting, networking, and attending industry events. Collaborate with cross-functional teams to develop effective sales strategies, manage the pursuit process and act as a key advisor to the pursuit team throughout the sales process … sales cycle. Create, drive, and deliver sales forecasts to meet or exceed budgets in a transparent, predictable manner Build relationships with potential clients, understand their needs, and demonstrate how ServiceNow solutions can address their challenges. Adhere to sales processes and procedures, ensuring accurate data entry and reporting. Cultivate strong relationships with internal teams, partners, and customers to drive collaboration and More ❯

fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details … clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours and on-call rotations to ensure 24/7 support coverage Complete training objectives … and uphold Sysco's Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French or Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and More ❯

Investment Banking - Infrastructure Application Support - Linux/Unix/AWS/IBM WebSphere/ServiceNow What you will be doing: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA More ❯

Overview Select how often (in days) to receive an alert: Solution Architect (ServiceNow) Location: UK - Hatfield, UK - London, UK - Reading, UK - Milton Keynes Job-ID: 213091 Contract type: Standard Business Unit: Information Technology What you'll do Demonstrable experience as a ServiceNow Solution Architect in large, complex enterprise environments. In-depth understanding of key ServiceNow modules: TPSM, FSM, ITSM, CSM … App Engine, HRSD. Define and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Establish and promote reusable integration patterns and standards, leveraging tools such as IntegrationHub, APIs, and middleware. Align portal design with user personas, customer journeys, and accessibility best practices. Guide cross-functional teams across design, development, and deployment, ensuring architectural … service, click-and-collect, returns, or logistics scenarios). Experience with SAP integration, Salesforce, or third-party field service and logistics platforms. Familiarity with domain separation and multi-tenant ServiceNow environments. ServiceNow certifications (e.g. Certified System Administrator, Implementation Specialist in key modules). Knowledge of enterprise architecture standards and Agile/DevOps practices. About us Computacenter is a leading independent More ❯

ServiceNow GRC or SecOps Technical Consultants - Remote Salary: £45,000 - £90,000 (depending on experience) We're on the hunt for ServiceNow Consultants and Developers with experience in GRC or SecOps who are ready for their next big career move. You'll be joining a fast-growing, innovative company working on some exciting identity, risk, and security projects, and you … real difference on the client side. This is a client-facing role, so you'll need to be confident in building relationships, running workshops, and delivering practical, user-friendly ServiceNow solutions. You'll be helping organisations across the UK solve tricky challenges in SecOps and GRC, and making sure their platforms are running smoothly. To be considered, you'll either … depending on experience), you'll get benefits like a pension, healthcare, work-from-home allowances, and 25+ days' holiday. What we're looking for: Proven experience in client-facing ServiceNow roles, delivering multiple projects. Strong knowledge of at least one ServiceNow module: SecOps, GRC Risk & Compliance, Vendor Risk, or Audit Management. Certified ServiceNow Implementation Specialist and/or System Administrator. More ❯

ServiceNow GRC or SecOps Technical Consultants - Remote Salary: £45,000 - £90,000 (depending on experience) We're on the hunt for ServiceNow Consultants and Developers with experience in GRC or SecOps who are ready for their next big career move. You'll be joining a fast-growing, innovative company working on some exciting identity, risk, and security projects, and you … real difference on the client side. This is a client-facing role, so you'll need to be confident in building relationships, running workshops, and delivering practical, user-friendly ServiceNow solutions. You'll be helping organisations across the UK solve tricky challenges in SecOps and GRC, and making sure their platforms are running smoothly. To be considered, you'll either … depending on experience), you'll get benefits like a pension, healthcare, work-from-home allowances, and 25+ days' holiday. What we're looking for: Proven experience in client-facing ServiceNow roles, delivering multiple projects. Strong knowledge of at least one ServiceNow module: SecOps, GRC Risk & Compliance, Vendor Risk, or Audit Management. Certified ServiceNow Implementation Specialist and/or System Administrator. More ❯

Senior Consultant – ServiceNow & Transformation Location: London (Hybrid) Employment Type: Full-time Overview We’re seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. You’ll help shape and deliver … enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate business needs into ServiceNow solution designs, user stories, and delivery plans. Oversee delivery of ITSM, CSM, and HR initiatives, ensuring alignment with business objectives and timelines. Collaborate with technical teams on configuration, testing, and … deployment activities. Track KPIs and support adoption to ensure measurable transformation outcomes. Skills & Experience 4–8 years’ experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis are More ❯

Senior Consultant – ServiceNow & Transformation Location: London (Hybrid) Employment Type: Full-time Overview We’re seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. You’ll help shape and deliver … enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate business needs into ServiceNow solution designs, user stories, and delivery plans. Oversee delivery of ITSM, CSM, and HR initiatives, ensuring alignment with business objectives and timelines. Collaborate with technical teams on configuration, testing, and … deployment activities. Track KPIs and support adoption to ensure measurable transformation outcomes. Skills & Experience 4–8 years’ experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis are More ❯

Senior Consultant – ServiceNow & Transformation Location: London (Hybrid) Employment Type: Full-time Overview We’re seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. You’ll help shape and deliver … enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate business needs into ServiceNow solution designs, user stories, and delivery plans. Oversee delivery of ITSM, CSM, and HR initiatives, ensuring alignment with business objectives and timelines. Collaborate with technical teams on configuration, testing, and … deployment activities. Track KPIs and support adoption to ensure measurable transformation outcomes. Skills & Experience 4–8 years’ experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis are More ❯

Senior Consultant – ServiceNow & Transformation Location: London (Hybrid) Employment Type: Full-time Overview We’re seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. You’ll help shape and deliver … enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate business needs into ServiceNow solution designs, user stories, and delivery plans. Oversee delivery of ITSM, CSM, and HR initiatives, ensuring alignment with business objectives and timelines. Collaborate with technical teams on configuration, testing, and … deployment activities. Track KPIs and support adoption to ensure measurable transformation outcomes. Skills & Experience 4–8 years’ experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis are More ❯

ll be doing: Run daily IT support operations across multiple European offices.Act as the senior escalation point for tickets and incidents.Support executive and VIP users directly, white-glove standard.Manage ServiceNow queues, SLAs, and day-to-day priorities.Maintain and improve documentation, processes, and asset tracking.Manage local vendors and mobile providers.Lead by example - sleeves rolled up, not hands off. Tech stack: Microsoft … Azure AD, Intune, Okta, Exchange Online, ServiceNow, Windows + macOS, Zoom, Box. You'll need: 8-12 years in IT support, in financial or professional services. A proven record of hands-on technical work, not just team oversight.Experience managing a small helpdesk or regional support function.Calm under pressure, service-focused, and confident in supporting senior users.ITIL aligned mindset and solid More ❯

Run daily IT support operations across multiple European offices. Act as the senior escalation point for tickets and incidents. Support executive and VIP users directly, white-glove standard. Manage ServiceNow queues, SLAs, and day-to-day priorities. Maintain and improve documentation, processes, and asset tracking. Manage local vendors and mobile providers. Lead by example - sleeves rolled up, not hands off. … Tech stack: Microsoft 365, Azure AD, Intune, Okta, Exchange Online, ServiceNow, Windows + macOS, Zoom, Box. You'll need: 8-12 years in IT support, in financial or professional services. A proven record of hands-on technical work, not just team oversight. Experience managing a small helpdesk or regional support function. Calm under pressure, service-focused, and confident in supporting More ❯

ServiceNow Lead Functional Consultant Remote working Rate negotiable – Inside IR35 My client, a global digital solutions company, is recruiting for a ServiceNow Lead Functional Consultant, for an initial 10-month period, which is likely to be extended. The role is fully remote and will be inside IR35. We are looking for previous ServiceNow experience, both project management skills, leading end … to-end project delivery and previous experience implementing and integrating ServiceNow, preferably CSM. What you will be doing: Leading the design, implementation, and optimization of ServiceNow solutions including CSM and CMDB. Involved in technical requirement gathering, translating into user stories, use cases, process flows, and functional specifications. Providing ongoing support, guidance, and recommendations to maximize platform adoption and value. Coordinating More ❯